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Customer consultant


Top sales list customer consultant

South Africa
Requirements: - Grade 12 - Degree/diploma in Sales/Marketing will be an advantage  - Minimum 2 to 3 year's experience in a direct sales environment (Retail, paint or hardware) - Computer literate  - Experience with Cistech will be an advantage  Responsibilities: - Service customer in-store and telephonically  - Pack orders for customers  - Pack stock in the warehouse  - Stocktake - General administration  Salary offered is R + medical + provident + 13th cheque 
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South Africa
Experienced Service Advisor/ Customer Consultant  seeking employment. Has own transport and available immediately. For further info and C.V contact Linda
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South Africa
Customer Care ConsultantIntroductionInternational IT Company is looking for a Customer Care Consultant.DescriptionCompany provides full training on SAP and the products.Applicant must be Friendly and caring with an interest in people and conflict resolution.ProfileCustomer Service orientatedGood communicator - written and spokenteam playerUnderstanding of the sales processProactive and positive attitudeWe offer R PM + Com - R PM + ComCall now:
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South Africa
Customer Care ConsultantIntroductionInternational IT Company is looking for a Customer Care Consultant.DescriptionCompany provides full training on SAP and the products.Applicant must be Friendly and caring with an interest in people and conflict resolution.ProfileCustomer Service orientatedGood communicator - written and spokenTeam playerUnderstanding of the sales processComputer litProactive and positive attitudeWe offerR PM + Com - R PM + ComCall now:
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East London (Eastern Cape)
Customer Service Consultant required for busy retail store. Temp position available at R22.00 per hour. Candidate will be responsible for assisting walk in customers. Email CV: charker@mweb.co.za
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South Africa
Customer Services Consultant. Kempton Park   Requirements: 1) Matric=NON -NEG 2) OWN//Reliable transport = NON NEG 3) AccPac Experience//Knowledge = BONUS 4) Previous experience in customer services= Essential 5) Available to start immediately= NON-Negotiable 6) Must reside in the nearby area   Salary: R - R (depending on previous experience and seniority) Please forward your complete CV to me: renate @ econorecruit.co.za
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South Africa
Job Title Customer Care Consultant Introduction Looking for a dynamic, energetic, well spoken candidate that will be able to contribute to the existing customer excellence standards within the call centre for a well established client on the Cape Town. Minimum Requirements Matric or Grade   Job Specification To work within the customer care centre attending to all inbound customer calls as well as making outbound customer calls Recording and capturing all customer conversations  Updating client records Handling queries General administration work Call:
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South Africa
Job Title: Customer Service Consultant Description Customer Service Consultant  Essential Requirements: - Excellent analytical skills - Ability to problem solve - Ability to work under pressure - Positive attitude - Must work well within a team Duties will include: - Respond to client queries in a professional manner via email, telephone and live chat - Ensuring clients’ needs are met – where possible; - Encouraging continued business; - Generating re-newed business from lapsed clients; - Identifying when client should be rewarded; - Willing to build long term relationships with clients; - Managing client accounts using in-house systems (training provided) Call:
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South Africa
Compuscan, a registered credit bureau that is based in Stellenbosch, has a position available for a Customer Service Consultant.   Key Requirements: NQF Level 4 –Matric (Grade 12) Able to communicate fluently in English and Afrikaans 1 Years customer service/sales or call centre experience   Key Performance Competencies: Handle all incoming calls, emails or any electronic media from customers (timeously) Contact all current clients allocated within a 3 month call cycle for general service calls Making weekly courtesy calls to new clients for a period of a month Setup and confirmation of Account manager and regional manager’s appointments Attending to daily/weekly administrative reports and supplying feedback Ensuring that customer profiles are updated on the CRM (Customer Relationship Management system) Capture all calls, leads from Account and Regional managers and general communications in the CRM Based on experience and qualification we offer the following: Basic salary: negotiable Provident fund and medical aid after the probation period ***Only apply if Key Requirements are met***   Position available immediately Please note: If no response is received within 14 days, please regard your application as being unsuccessful.  
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South Africa
We have positions open in Port Elizabeth and East London, for a Customer Care Consultant - Sales. This is working with the hospitality / restaurant industry. If you have a background in this industry and Customer Care Sales this could be a perfect opportunity for you to grow within this company.  This is a new product launch to the industry.
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South Africa
Superior-quality supplier of furniture to the hospitality and corporate office environment seeks to employ an efficient Customer Relations / Internal Sales Consultant to complement their growing team based at their showroom in Ndabeni.  This is an established concern seeking to appoint a bright individual who wishes to grow within their business as part of their succession plan.    Are you a quick-thinker with a vibrant and energetic personality?  Presentable and well spoken?  Someone who has the panache to deal with executive personnel within the hospitality and design arena?   Remuneration:  R (highly negotiable for the right individual) + retirement annuity + 13th cheque.   Working hours:  Monday to Friday 08hh30   Duties will include, but not limited to: Telephonic liaison with customers  Management of all telephonic and emailed queries Formulation of quotes Processing of customer orders Dealing with showroom visitors Full product training will be provided but previous experience in the furniture, or furnishing fabric sectors, or an interior design is advantageous.
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South Africa
Job Title Customer Care Consultant Introduction Top client Minimum Requirements        • Standard 10/ Grade 12 or equivalent • Above average communication and telephone skills Job Specification • Handle and respond to online queries • Handle new clients registrations and follow ups • Provide feedback on product; stock availability and/ other technical or product related information as requested by client • Conduct tours as and when required • Protect the integrity of the company at all times • Assist others as and when required • Comply with safety regulations Full time training provided Call:
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South Africa
I would like the opportunity as customer services consultant as i have 3 years experience in inbound and technical support centres. Also I have skills in IT on a large scale. 
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East London (Eastern Cape)
Our client is looking for a highly motivated Customer Care Consultant, with excellent communication and telephonic skills.  A basic idea of wireless internet would be advantageous.  General administrative duties will also form part of this  position. Must be able to support customers by providing helpful information, answering questions, and responding to complaints.  Must have drive, determination and willingness to learn and ensuring that customers satisfied with products & services we offer.     Additional Info: 2 to 3 years Salary: RR7000 to R10000 Job Reference #: 4023506832
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South Africa
Will be responsible for client communication and certain technical aspects related to installations Must be computer literate, MS Word, Excel and PowerPoint will be needed. Be deadline driven with excellent customer service skills.  Please attach your CV to this ad and kindly let me know what you are currently earning please? Ref: N
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South Africa
The job is to consult to existing clients on the usage of a software system aimed at hospitality and includes a number of products such as reservation systems, internet systems, payment systems etc. The position is mainly office based with some traveling to consult and train customers. It is a junior position and full training will be given. Basic knowledge of Windows and office is required but the attitude of the candidate is most important. You must be timely and well organised in your work habits as you need to follow up on calls and be friendly and courteous at all times. The team is a small family type environment with lots of potential to grow and expand in many other areas. Send cv to
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Port Elizabeth (Eastern Cape)
Job Position: Remote External Sales Consultant Ref: 3464 - Lauren Location: Port Elizabeth Salary: R18 000 to R25 000 per month CTC commensurate with experience and qualification – includes basic, target based commission, travel allowance, company cellphone with allowance of R1300 per month + company Provident Fund 5 % after probation period. Petrol reimbursed Qualifications / Requirements • To start as soon as possible • Valid drivers license essential • Must be willing to travel, cover about 5500 km a month in the area with 6 to 8 nights out per month • Minimum of 3 years Sales Representative experience • Good computer skills including MS Excel • Preferable age between 28 and 35 • Must be able to self-manage and must have a clear understanding of KPI’s in respect of their job spec • Sales skills and ability to close deals with customers • Able to deal with customer complaints and follow through to the end • Excellent communication skills • Able to follow call-cycles to liaise with customers on a regular basis • Must complete a polygraph test to be considered for employment Key Performance Areas: • Develop an excellent knowledge and understanding of price list and catalogues • Learn and understand products and stock codes • Understand Sage X3 and all functionalities • Know and understand customer pricing • Collaboration and teamwork are key to the success of achieving customer goals • Sales: - Meeting and exceeding sales budgets - Servicing existing client base - Increase spend in all categories with existing client base - Focus on sales categories in line with company objectives - New business development - Opening new accounts - Focussing on non-buying accounts - Driving specials and promotions - Proactively setup promotions with customers - In-store merchandising, building of displays, floor stand etc • Planning: - Familiar with price lists / own products / new products - Plan monthly call cycles - Set monthly goals per customer and plan accordingly - Plan and integrate sales activities and goals with internal buddy - Set monthly goals with internal sales - Plan call cycle in advance monthly with internal sales • Administration: - Administration and office duties where necessary - Prepare weekly and monthly reports - Maintain call cycle one month in advance - Analysis of sales by product category / customer - Ensure customer electronic details are updated and current Responsibility: Qualifications / Requirements • To start as soon as possible • Valid drivers license essential • Must be willing to travel, cover about 5500 km a month in the area with 6 to 8 nights out per month • Minimum of 3 years Sales Representative experience • Good computer skills including MS Excel • Preferable age between 28 and 35 • Must be able to self-manage and must have a clear understanding of KPI’s in respect of their job spec • Sales skills and ability to close deals with customers • Able to deal with customer complaints and follow through to the end • Excellent communication skills • Able to follow call-cycles to liaise with customers on a regular basis • Must complete a polygraph test to be considered for employment Key Performance Areas: • Develop an excellent knowledge and understanding of price list and catalogues • Learn and understand products and stock codes • Understand Sage X3 and all functionalities • Know and understand customer pricing • Collaboration and teamwork are key to the success of achieving customer goals • Sales: - Meeting and exceeding sales budgets - Servicing existing client base - Increase spend in all categories with existing client base - Focus on sales categories in line with company objectives - New business development - Opening new accounts - Focussing on non-buying accounts - Driving specials and promotions - Proactively setup promotions with customers - In-store merchandising, building of displays, floor stand etc • Planning: - Familiar with price lists / own products / new products - Plan monthly call cycles - Set monthly goals per customer and plan accordingly - Plan and integrate sales activities and goals with internal buddy - Set monthly goals with internal sales - Plan call cycle in advance monthly with internal sales • Administration: - Administration and office duties where necessary - Prepare weekly and monthly reports - Maintain call cycle one month in advance - Analysis of sales by product category / customer - Ensure customer electronic details are updated and current Salary: R18000 to 25000 Job Reference #: Remote External Sales Consultant
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Port Elizabeth (Eastern Cape)
Job Position: Telesales Consultant Ref: 3663 Location: Port Elizabeth Salary: R8500 per month basic with Provident Fund + commission Qualifications / Requirements: Minimum of Matric Minimum of 5 years telesales experience with a good track record Excellent English and Afrikaans with the ability to communicate clearly (verbally and in writing) Email, Excel and Word proficient Individual should be target / sales driven, energetic, confident, self motivated and willing to learn Outstanding organisational skills Ability to multitask and prioritize workload Attention to detail essential Own car or reliable transport Key Performance Areas: Sales / telesales: Telephonic sales of product lines to targeted customers in office products and IT products in accordance with schedules Handling of all telephonic enquiries with regards to sales orders, pricing etc as needed Customer liaison as needed Cold calling and opening of new accounts and prospects and sales leads End User cold calling Administration: Implementation of monthly call plan and covering allocated customer base Completion of monthly sales call sheets (weekly during the probationary period) Follow up on customer repairs (if any) and queries Follow up on quotations Liaise with Marketing Department on any email promotions or campaigns Communication: Liaise with warehouse on deliveries and collections Liaise with courier for any out of town deliveries and collections Maintain excellent relationships with clients Monthly sales review and planning meeting with Branch Manger Additional duties: Participation in marketing and promotional activities when required Maintenance of customer database The acceptance of other duties beyond the general scope of this function as and when required by management Responsibility: Qualifications / Requirements: Minimum of Matric Minimum of 5 years telesales experience with a good track record Excellent English and Afrikaans with the ability to communicate clearly (verbally and in writing) Email, Excel and Word proficient Individual should be target / sales driven, energetic, confident, self motivated and willing to learn Outstanding organisational skills Ability to multitask and prioritize workload Attention to detail essential Own car or reliable transport Key Performance Areas: Sales / telesales: Telephonic sales of product lines to targeted customers in office products and IT products in accordance with schedules Handling of all telephonic enquiries with regards to sales orders, pricing etc as needed Customer liaison as needed Cold calling and opening of new accounts and prospects and sales leads End User cold calling Administration: Implementation of monthly call plan and covering allocated customer base Completion of monthly sales call sheets (weekly during the probationary period) Follow up on customer repairs (if any) and queries Follow up on quotations Liaise with Marketing Department on any email promotions or campaigns Communication: Liaise with warehouse on deliveries and collections Liaise with courier for any out of town deliveries and collections Maintain excellent relationships with clients Monthly sales review and planning meeting with Branch Manger Additional duties: Participation in marketing and promotional activities when required Maintenance of customer database The acceptance of other duties beyond the general scope of this function as and when required by management Salary: R8500 Job Reference #: Telesales Consultant
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Port Elizabeth (Eastern Cape)
Aftersales Consultant / Service Advisor We are looking for an Aftersales Consultant / Service Advisor for a Renowned Automotive Company in Port Elizabeth. Purpose of Position: To strive in providing customers with a professional service experience. Whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals. Requirements: Senior Certificate (Grade 12) Computer literate (MS Office suite – Intermediate level) Autoline computer package experience is highly advantageous Motor dealership industry technical experience Previous Service Advisor experience is advantageous Office administration experience within the Motor Dealership Industry Driver’s license preferred Technical qualification advantageous Responsibility: Main Duties: Prepare for the arrival of the customer Taking the customer at initial consultation upon arrival Ensure accurate Warranty and Motor plan details on system Update Dealer management Systems, track all vehicles and update control systems Liaise with customers Ensure accurate invoice payments Vehicle handover Customer follow ups Basic salary range is between R10 000 - R15 000 per month, plus medical aid and provident. Send CV to info@performitpersonnel.co.za Salary: R15000 Job Reference #: SER001 Consultant Name: Damian Sin Hidge
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South Africa
Spares Consultant Introduction We are looking to recruit a Spares Sales Consultant in our Hillcrest Branch. This is highly pressurised environment and would ideally suit someone with the retail experience in ordering of spare, liaising with suppliers and sales. You must be able to deal with the customer queries, order, technicians, and quotations. You must have an excellent telephone. Minimum Requirements Matric Retail Experience Experience in ordering spares PC Literate Excellent communication skills Can Mutli task Has a friendly and approachable disposition Can work Retail Hours Job Specifications Main tasks and responsibilities; Deal directly with customers either by telephone, electronically or face to face Log the customer query onto the system Dispatch technicians to service calls logged Provide customers with required quotations promptly Order spares for customers on request Handle and resolve customer complaints and queries Manage customer accounts Keep accurate records of customer interactions and transactions Communicate clearly at all times with both customers and co-workers Key Competencies: Interpersonal skills Communication skills – verbal and written Listening skills Attention to detail Data collection and ordering Customer service orientation Adaptability Initiative Able to work under pressure We look forward to hearing from you. Kindly ensure you list your salary expectations.
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East London (Eastern Cape)
Our client is seeking self-motivated & high energetic individuals who has the gift of the gab, with a great passion for sales and enjoy being on road and out the office. Able to offer & sell services to potential clients/customers. Ideally the person should attain experience within courier industry however someone with a great sales history record and reputable employment history will be considered. KEY REQUIREMENTS: • Matric • Experienced in Sales & New Business Sales (Must have) sales history record • Courier Sales Experience (advantageous) • Computer Literacy: Google, Word, Excel and CRM System • Methodical, articulate and systematic • Excellent & professional Communication Skills {Written and Oral} • Strong Administrative Skills • Valid Driver’s license and roadworthy vehicle (vehicle allowance supplied) • Prepared to purchase company Sales Uniform and wear it at all times • Attain a smart phone & prepared to use for maintenance of clients and generation of new business (cell allowance provided) • Strong Customer Service orientation • No criminal record Responsibility: GENERATION OF NEW BUSINESS • Identify and Target prospects to secure new business appointments, this is done through cold calling (physical door to door calling or telephonic calling) • Gaining a clear understanding of customers' businesses and requirements by listening to customer requirements and presenting solutions appropriately • Negotiating the terms of an agreement and “closing the deal”. • Challenging objections with a view to getting the customer to buy the service. • Creating detailed proposal documents, often as part of a Tender, RFQ, RFP’s and formal bidding process which is largely dictated by the prospective customer. • Gaining a clear understanding of customers' businesses and requirements. • Making accurate, rapid cost calculations and providing customers with quotations. RETENTION OF EXISTING CLIENTS • Maintaining and developing relationships with existing customers in person and via telephone calls and emails. • Negotiating with clients on price, costs, delivery, specials and promotions • Responding to incoming email and phone enquiries. • Gaining a clear understanding of customers' businesses and requirements. • Making accurate, rapid cost calculations and providing customers with quotations. • Preparing and presenting business proposals to corporate companies and other courier users. • Negotiate client rate increases, during the year and generally for 1 March. • Provision of monthly client business report (as requested), SLA’s to Top customers and related reports. • To call existing customers regularly to establish their happiness / contentment with our services. • Build lasting business relationships with customers. • Assessing the customer’s courier needs with every visit and ensuring that the customer uses company holistically. • Analyze new customer spend vs. the rates and credit limit requested. GENERAL • Staff must be prepared to wear company uniforms. These will be purchased and paid for by yourself through Image Makers. • Gathering market and customer information and also doing Opposition intelligence research. • Representing company at trade exhibitions and events. • Advising clients on forthcoming product developments and discussing special promotions. • Reviewing your own sales performance, aiming to meet or exceed targets. • Feeding future sales trends back to company • Attending sales & team meetings and sharing best practice with colleagues. • Maintaining and growing existing customer’s in accordance with targets as set by management. • Attain and exceed monthly quarterly and annual new business sales targets. • Daily data capture of your activities into Sale Boat, the nominated CRM system as used exclusively by company Sales Staff. • To use personal judgment and initiative to develop effective and constructive solutions to challenges and obstacles as part of daily activities. • To demonstrate a flexible attitude if requested to assist in other areas of the business as and when required. • To communicate, liaise and negotiate internally and externally using appropriate methods to facilitate the development of profitable business, and sustainable relationships. • Follow up on all the paperwork, credit applications, stationary, credit requests and client queries etc. • Check rates in PP (Parcel Perfect) are 100% correct after account starts with company / increases are given. • You will at times be expected to attend events / work outside of normal working hours. • Knowledge of Eastern Cape Routes Salary: RBasic Salary (company benefits) Consultant Name: Diana Dart
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South Africa
Telemarketing consultant needed ASAP   Basic plus Commission pay structure   Job Details   The ideal candidate for this role will be responsible to telephonically market dent review services to new customers with a view to retaining and generating business revenue targets and profitability, whilst maintaining a high level of customer satisfaction Description:   Key Performance Areas   Sales performance   Ø  Ensure agreed KPA’s and sales targets are achieved in line with business requirements Ø  Assist in increasing sales revenue within the Telemarketing department     Efficiency and Productivity   Ø  Reach performance targets relating to productivity, adherence, turnaround, time keeping and quality Ø  Be available to make Contacts by avoiding unnecessary time spent in after Contact activities or breaks in order to provide agreed service levels Ø  Administer sales process in an organized and efficient manner ensuring that outstanding tasks are up to date and departmental service standards are adhered to at all times Ø  Constantly and proactively look for ways to improve efficiencies through performance, communications, procedures and systems   Customer service   Ø  Ensure a polite, friendly, efficient and professional service is offered by acting as an ambassador for the organization Ø  Taking responsibility for each individual Contact by ensuring that advice is always given in the customer’s best interests Ø  Handle objections appropriately to ensure that positive results are achieved and enhance customer delight Ø  Work towards continuously improving the customer experience and service delivery     Quality standards   Ø  Focus on “getting it right first time” in order to ensure that correct and precise information is relayed to customers Ø  Capture all details of customer, call log and sales transactions accurately onto the system Ø  Adhere to internal systems, policies, procedures and requirements     Requirements:   Qualifications & Accreditations   Ø  Grade 12 / Matric or equivalent Ø  Computer literate a must   Experience & Skills   Ø  Sales experience in a target driven environment (preferably in a debt review environment, dent collection environment, and debt consolidation environment)       Attribute & Behaviors   Ø  Energetic & positive attitude Ø  A strong customer focus Ø  Good communication and listening skills Ø  Excellent sales ability Ø  Team player but able to work independently Ø  Excellent telephonic manner
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East London (Eastern Cape)
We are looking for a skilled Key Account Consultant to oversee the relationships of the company with its most important clients. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements. The ideal candidate will be apt in building strong relationships with strategic customers. You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction. The goal is to contribute in sustaining and growing our business to achieve long-term success. Responsibilities Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition Acquire a thorough understanding of key customer needs and requirements Expand the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Resolve any issues and problems faced by customers and deal with complaints to maintain trust Play an integral part in generating new sales that will turn into long-lasting relationships Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics Requirements Proven experience as key account consultant Experience in sales and providing solutions based on customer needs Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels Excellent organizational skills Ability in problem-solving and negotiation Excellent excel skills using functions - Please elaborate on your excel skills!!! Email CV to info@dcninstallers.co.za with subject: Key Account Consultant *Your Name* DO NOT REPLY HERE
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South Africa
Cosmetics Consultants: Truworths Secunda Mall Truworths is looking for self-motivated individuals with experience as a cosmetics consultant. The applicant should have the ability to work within a fast-paced environment, share our commitment to fashion, quality and customer service excellence. Ideally, applicants for the position should meet the following key requirements and competencies: ·       At least 1 year’s cosmetics experience in a medium to large retailer ·       Passion for skin care, cosmetics and fragrances ·       Knowledge cosmetics application, techniques and process ·       Excellent customer orientation ·       Good merchandising and security awareness ·       Proactive, flexible and creative ·       Professional and well groomed ·       Energetic, self-motivated,resilient and target driven ·       Excellent selling and influencing skills ·       A cosmetology related qualification will be to your advantage If you have what it takes, send your CV to with “Cosmetics Consultant Gauteng” as the subject line Closing date: Friday 7th November 
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South Africa
Truworths is looking for a self-motivated individual with experience as a cross trained consultant. The applicant should have the ability to work within a fast-paced environment, share our commitment to fashion, quality and customer service excellence as well as take on a supervisory function in the absence of the store manager.   Ideally, applicants for the position should meet the following key requirements and competencies: ·         At least 1 - 3 year’s retail experience in a medium to large fashion retailer – most recent ·         Must have experience working at the cash desk / service desk and on the sales floor ·         Proven leadership ability within a retail store – highly beneficial ·         Excellent customer orientation ·         Good merchandising and security awareness ·         Payments and purchases on POS system ·         Opening new accounts ·         Maintaining or controlling stock losses ·         Professional and well groomed ·         Energetic, self-motivated,resilient and loyal ·         Excellent selling and influencing skills If you have what it takes, send your CV to with “Cross Trained Consultant Kuilsriver” as the subject line Closing date: 13 January
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South Africa
Upmarket Appliances Specialist needs a young male sales consultant with the following duties:· Handle general enquiries of customers· Discuss option of appliances with customer according to their requirements· Consult in compiling the final list of appliances needed· Complete sales transaction on Pastel· Order appliances with suppliers· Provide supporting information to customer· Work closely with other sales consultant and assist where needed to The person we require must: · be a team player· have awesome communication skills· be extremely thorough· pay serious attention to detail· have a technical backgroundWorkweek: Daily from 7h30 till 16h30 which eqauls 42,5 hours per weekBasic starting salary of R for first three months and commission Please send us your CV including a recent profile picture. Should you not receive any response from us within 72 hours consider your application as unsuccessful.
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East London (Eastern Cape)
Renowned IT Company is looking for an experienced Senior Software Support Consultant. The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Working closely with various team members to improve customer service skills, use and enhance support tools, learn effective troubleshooting techniques, and increase system knowledge Requirements B Com / Information System or similar qualification Knowledge and /or exposure to IT/Accounting systems will be an added advantage Minimum of 5 years’ experience in similar position will be advantageous Analytical and problem-solving skills Strong coaching and mentoring skills Exceptional communication and people skills Valid driver’s license is essential Willingness to travel nationally An understanding of the software development environment will be an added advantage Responsibility: Duties: Instituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Supply ongoing applicable system training to fellow Service Desk consultants when required to do so and supply signed-off training sheets Supply availability and assist consultants with applicable calls escalated to yourself Active involvement in managing two-way communication between ourselves and the relevant Account Managers Providing application support to users - Answer, resolve, and log in-bound customer calls, identify issues and provide suggestions and long-term resolutions Investigate and analyze system issues to determine cause of issues and appropriate corrective action Provide clear, professional, informative and appropriate communication to colleagues, customers, suppliers via telephonic, email, Skype and Team Viewer Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Deconstruct client issues and analyze the various solutions via various communication channels Salary is market related Send cv to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SSSC001 Consultant Name: Damian Sin Hidge
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East London (Eastern Cape)
Sales Consultant/East London - The successful Candidate, must have previous sales experience, must have the ability to "think out the box", upsell on orders, self - driven, customer centric, sense of urgency and a passion for sales and meeting targets. Strong negotiation skills. Requirements: Senior Certificate Previous Sales experience essential Exceptional Customer Relations Previous experience in the Food Retail will be advantageous Excellent PC Skills Ability to work under pressure and use own initiative Ability to achieve targets without supervision Strong Planning and organizational skills Salary R8000 - R12000 basic (depending on experience) + incentives Application Process: Online applications will receive preference, ensure you upload a head and shoulder photo, alternatively e-mail CV with qualifications and recent head and shoulder photo to solutions@workafrica.co.za, ensure you use " Sales Consultant as a reference in the subject field. Please deem your application as unsuccessful if you receive no feedback after 2 weeks.
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South Africa
Description: We have a position available for a Business Solutions Consultant in Port Elizabeth in the Office Automation & Document Solution Industry.Candidate needs to be sales and target driven and show excellent customer relationship skills. They must posses strong negotiation and communication skills, and be very motivated. This position will require goal orientated, hard working individual who is able to also work in a team environment Skills   Requirements: Matric, Valid Drivers License, Own Vehicle, Sales Experience mandatory, Experience with Office Automation, Document Solution and Office IT would be would be advantageous but not crucial. Microsoft Office Proficient Ability to work independently without supervision  Strong negotiation and interpersonal skills Must be well groomed         Duties:  Focus on growing and developing existing clients, together with generating new business. Operate as the contact person for any and all matters specific to your clients. Build and maintain strong, long-lasting customer relationships. Including after sales presence and face time with your clientsEnsure the timely and successful delivery of our solutions according to customer needs and objectives.Conduct business in accordance with company standards and corporate imageForward in a timely matter weekly call sheets and prospective client lists Attend Sales meetings on a weekly basis. Attend training sessions. Full training on all the companies products, procedures and documentation will be provided. Please send your cv's to or
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South Africa
Job title: Cruise Consultant Department: Reservations Job Type Classification: Permanent Locations: (Cape Town) Western Cape   If you’re confident, independent, enjoy working with people and have a passion for excellent Customer Service, then MM Cruises, the leading cruise company in South Africa, The Mediterranean, and Brazil  wants you to join our team of well trained, professional Cruise Consultants. Job Description: Under the direction of the Reservations Manager to assist with new and existing cruise bookings by: - Promptly answering  incoming calls from direct passengers / Travel Agents - Making new cruise bookings - Answering  passenger queries - Providing quotations and information on MM Cruises products - Assisting walk-in clients with information, quotes or bookings. Key Requirements: A service driven individual with a passion for service excellence and experience in the customer service and travel industry to assist customers with new and existing cruise bookings. Requirements  - Excellent written and spoken English  - Computer literate  - Minimum 1 year travel industry experience  - Minimum 1 year customer contact centre  experience Personal Skills/Attributes  - Extremely motivated - Flexible - Show initiative and pro activity Call now:
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