CRUISE CONSULTANT IN SOUTH AFRICA

Job title: Cruise Consultant Department: Reservations Job Type Classification: Permanent Locations: (Cape Town) Western Cape   If you’re confident, independent, enjoy working with people and have a passion for excellent Customer Service, then MM Cruises, the leading cruise company in South Africa, The Mediterranean, and Brazil  wants you to join our team of well trained, professional Cruise Consultants. Job Description: Under the direction of the Reservations Manager to assist with new and existing cruise bookings by: - Promptly answering  incoming calls from direct passengers / Travel Agents - Making new cruise bookings - Answering  passenger queries - Providing quotations and information on MM Cruises products - Assisting walk-in clients with information, quotes or bookings. Key Requirements: A service driven individual with a passion for service excellence and experience in the customer service and travel industry to assist customers with new and existing cruise bookings. Requirements  - Excellent written and spoken English  - Computer literate  - Minimum 1 year travel industry experience  - Minimum 1 year customer contact centre  experience Personal Skills/Attributes  - Extremely motivated - Flexible - Show initiative and pro activity Call now: