Customer services consultant

Customer Service Consultant required for busy retail store. Temp position available at R22.00 per hour. Candidate will be responsible for assisting walk in customers. Email CV: charker@mweb.co.za

Large roadfreight company requires a bilingual (English and Afrikaans) FEMALE with min 3 years experience in road freight customer services for their Nelspruit branch. Working knowledge of WORD, EXCEL, FREIGHT SOFTWARE Essential. Salary R9250 (neg) dependent on experience. DO NOT RESPOND ON THIS SITE. Candidates have to be telephonically screened first. CALL 0823807307 BETWEEN 07H30 AND 18H00. Monday to Friday. No whatsapp messages please.

Responsibilities : Prepare & maintain customer service summary reports Co-ordinate the handling of product installation & maintenance for customers Resolve product or service problems by clarifying the customer's complaint and explaining the best solution to solve the problem. Initiate required action for response to customer service requests for order changes, maintenance of order/customer information files and communicate changes to the appropriate personnel/departments Qualifications and Requirements : Minimum of Diploma in a relevant field Minimum of 1 year experience. Good communication skills Attention to details.

TDK needs 15 customer service agents for Randburg branch urgently. You should have a certificate in customer service or call centre and at least three months experience in a related field. The more languages you speak the more advantages you have. Foreigners with valid documents can apply. Call 0742205323 or 0839477702 to book for an interview. Email cv to recruit@tdcss.co.za. Fax documents to 0866173834.

*Answer incoming calls outgoing calls from customers needing assistance in a variety of areas.*Fulfill customer service functions .*Answer questions, give explanation, and solve problems for customers.*Complete special projects as assigned.

*Answer incoming calls from customers needing assistance in a variety of areas. *Fulfill customer service functions. *Answer questions, give explanation, and solve problems for customers. *Complete special projects as assigned.

We are currently seeking to employ a Sale/Customer Relations Consultant at our Port Elizabeth branch. Successful candidate will be responsible for: • Assisting walk in customers • Assisting customers over the phone • Liaising with customers during and after the sale • Invoicing • Liaising with warehouses for stock and deliveries • Stock take • Merchandising • Assist customers with complaints and queries • Assist the service department when needed • Liaising with suppliers and buyers regarding stock and special orders. Requirements: • Retail experience as salesperson in the furniture industry • Matric / Grade 12 certificate • Clear criminal record • South African citizen / Permanent South African Resident • Reside in/or near the area • Reliable transports (public transport will be accepted, if reliable) • Must be prepared to work weekends and public holidays

APPLICATION MUST INDICATE Field Services Consultant - Makana Overview of Responsibilities This position requires a multi-skilled person that will be able to do physical visits, perform interviews with debtors and obtain relevant detailed personal information, conduct audits of metered services, and attend to the hand delivery of section 129 notices and any other requested deliveries as may be required. Main duties: Physical visits: Right Party Contact/ Occupancy Audit/ Meter Verification. Field consultant must be able to deliver to high levels of accuracy Requirements | Experience: Grade 12; Valid driver’s license; No criminal record Productivity & Targets must be met on Monthly basis Registered debt collector/eligible to register as a debt collector. Field work experience in a legal environment is essential; Good knowledge of geographical areas; Be fully conversant with GPS technology, read location maps; Skills: Organisational and administrative skills Time Management skills Planning Skills Must be able to read a map Must be able to use a GPS

Field Services Consultant – Senekal Overview of Responsibilities This position requires a multi-skilled person that will be able to do physical visits, perform interviews with debtors and obtain relevant detailed personal information, conduct audits of metered services, and attend to the hand delivery of section 129 notices and any other requested deliveries as may be required. Main duties: Physical visits: Right Party Contact/ Occupancy Audit/ Meter Verification. Field consultant must be able to deliver to high levels of accuracy Requirements | Experience: Grade 12; Valid driver’s license; No criminal record Productivity & Targets must be met on Monthly basis Registered debt collector/eligible to register as a debt collector. Field work experience; Good knowledge of geographical areas; Skills: Organisational and administrative skills Time Management skills Planning Skills Must be able to read a map Must be able to use a GPS send cv to: cv@revco.co.za

TDC needs 50 customer services consultants and call centre agents for ins-tore shop assistants. You should have at least grade 10 upwards, confident and willing to work with people. Computer literate will be an added advantage. The more languages you speak the more money you make. Foreigners with valid documents can apply. Basic salary is R5 000 plus commission and weekend allowances. Strictly no criminal records. Email cv to recruit@tdcss.co.za. Call 0638061014 or 0603078369. We respond within five working days. Good luck!

Estate seeks a Service Manager to do the processing of data required to implement a Geographic Information System for current and new developments, populate all as-built information and do the necessary to have a fully operational GIS system, lining up the as-built drawings to the actual installations, responsible for keeping records of all as-built drawings and populate the present system to be a complete compilation of the information, keeping track of all construction dates and build a system indicating completion and contract liability periods, process all electrical and water billing, analysing and flagging any deviations which can then be investigated and resolved. Working with the Infrastructure Services Manager to maintaining the AOS (acknowledgement of services) agreement and keeping track of progress. You will be responsible for implementing systems whereby all information relating to guarantees are kept, assisting with the update of asset registers and be available to assist the maintenance team in all other duties not listed above. The ideal candidate must have the relevant tertiary qualification, minimum of 2 years’ applicable civil / survey experience, a practical understanding of drawings for example (CAD / DWG), good project management skills, must be able to handle work related pressure. Computer literacy (good working knowledge of MS Word & Excel), a detail orientated and systematic, excellent communication (English and Afrikaans) and interpersonal skills, an enthusiastic approach to challenges and problem solving and own vehicle. Email your CV to anthonyjobs@wcp.co.za Responsibility:... Salary: RR23,000 to R35, 000 PM CTC Job Reference #: AK- Consultant Name: West Coast Personnel

Job Position: Remote External Sales Consultant Ref: 3464 - Lauren Location: Port Elizabeth Salary: R18 000 to R25 000 per month CTC commensurate with experience and qualification – includes basic, target based commission, travel allowance, company cellphone with allowance of R1300 per month + company Provident Fund 5 % after probation period. Petrol reimbursed Qualifications / Requirements • To start as soon as possible • Valid drivers license essential • Must be willing to travel, cover about 5500 km a month in the area with 6 to 8 nights out per month • Minimum of 3 years Sales Representative experience • Good computer skills including MS Excel • Preferable age between 28 and 35 • Must be able to self-manage and must have a clear understanding of KPI’s in respect of their job spec • Sales skills and ability to close deals with customers • Able to deal with customer complaints and follow through to the end • Excellent communication skills • Able to follow call-cycles to liaise with customers on a regular basis • Must complete a polygraph test to be considered for employment Key Performance Areas: • Develop an excellent knowledge and understanding of price list and catalogues • Learn and understand products and stock codes • Understand Sage X3 and all functionalities • Know and understand customer pricing • Collaboration and teamwork are key to the success of achieving customer goals • Sales: - Meeting and exceeding sales budgets - Servicing existing client base - Increase spend in all categories with existing client base - Focus on sales categories in line with company objectives - New business development - Opening new accounts - Focussing on non-buying accounts - Driving specials and promotions - Proactively setup promotions with customers - In-store merchandising, building of displays, floor stand etc • Planning: - Familiar with price lists / own products / new products - Plan monthly call cycles - Set monthly goals per customer and plan accordingly - Plan and integrate sales activities and goals with internal buddy - Set monthly goals with internal sales - Plan call cycle in advance monthly with internal sales • Administration: - Administration and office duties where necessary - Prepare weekly and monthly reports - Maintain call cycle one month in advance - Analysis of sales by product category / customer - Ensure customer electronic details are updated and current Responsibility: Qualifications / Requirements • To start as soon as possible • Valid drivers license essential • Must be willing to travel, cover about 5500 km a month in the area with 6 to 8 nights out per month • Minimum of 3 years Sales Representative experience • Good computer skills including MS Excel • Preferable age between 28 and 35 • Must be able to self-manage and must have a clear understanding of KPI’s in respect of their job spec • Sales skills and ability to close deals with customers • Able to deal with customer complaints and follow through to the end • Excellent communication skills • Able to follow call-cycles to liaise with customers on a regular basis • Must complete a polygraph test to be considered for employment Key Performance Areas: • Develop an excellent knowledge and understanding of price list and catalogues • Learn and understand products and stock codes • Understand Sage X3 and all functionalities • Know and understand customer pricing • Collaboration and teamwork are key to the success of achieving customer goals • Sales: - Meeting and exceeding sales budgets - Servicing existing client base - Increase spend in all categories with existing client base - Focus on sales categories in line with company objectives - New business development - Opening new accounts - Focussing on non-buying accounts - Driving specials and promotions - Proactively setup promotions with customers - In-store merchandising, building of displays, floor stand etc • Planning: - Familiar with price lists / own products / new products - Plan monthly call cycles - Set monthly goals per customer and plan accordingly - Plan and integrate sales activities and goals with internal buddy - Set monthly goals with internal sales - Plan call cycle in advance monthly with internal sales • Administration: - Administration and office duties where necessary - Prepare weekly and monthly reports - Maintain call cycle one month in advance - Analysis of sales by product category / customer - Ensure customer electronic details are updated and current Salary: R18000 to 25000 Job Reference #: Remote External Sales Consultant

Job Position: Telesales Consultant Ref: 3663 Location: Port Elizabeth Salary: R8500 per month basic with Provident Fund + commission Qualifications / Requirements: Minimum of Matric Minimum of 5 years telesales experience with a good track record Excellent English and Afrikaans with the ability to communicate clearly (verbally and in writing) Email, Excel and Word proficient Individual should be target / sales driven, energetic, confident, self motivated and willing to learn Outstanding organisational skills Ability to multitask and prioritize workload Attention to detail essential Own car or reliable transport Key Performance Areas: Sales / telesales: Telephonic sales of product lines to targeted customers in office products and IT products in accordance with schedules Handling of all telephonic enquiries with regards to sales orders, pricing etc as needed Customer liaison as needed Cold calling and opening of new accounts and prospects and sales leads End User cold calling Administration: Implementation of monthly call plan and covering allocated customer base Completion of monthly sales call sheets (weekly during the probationary period) Follow up on customer repairs (if any) and queries Follow up on quotations Liaise with Marketing Department on any email promotions or campaigns Communication: Liaise with warehouse on deliveries and collections Liaise with courier for any out of town deliveries and collections Maintain excellent relationships with clients Monthly sales review and planning meeting with Branch Manger Additional duties: Participation in marketing and promotional activities when required Maintenance of customer database The acceptance of other duties beyond the general scope of this function as and when required by management Responsibility: Qualifications / Requirements: Minimum of Matric Minimum of 5 years telesales experience with a good track record Excellent English and Afrikaans with the ability to communicate clearly (verbally and in writing) Email, Excel and Word proficient Individual should be target / sales driven, energetic, confident, self motivated and willing to learn Outstanding organisational skills Ability to multitask and prioritize workload Attention to detail essential Own car or reliable transport Key Performance Areas: Sales / telesales: Telephonic sales of product lines to targeted customers in office products and IT products in accordance with schedules Handling of all telephonic enquiries with regards to sales orders, pricing etc as needed Customer liaison as needed Cold calling and opening of new accounts and prospects and sales leads End User cold calling Administration: Implementation of monthly call plan and covering allocated customer base Completion of monthly sales call sheets (weekly during the probationary period) Follow up on customer repairs (if any) and queries Follow up on quotations Liaise with Marketing Department on any email promotions or campaigns Communication: Liaise with warehouse on deliveries and collections Liaise with courier for any out of town deliveries and collections Maintain excellent relationships with clients Monthly sales review and planning meeting with Branch Manger Additional duties: Participation in marketing and promotional activities when required Maintenance of customer database The acceptance of other duties beyond the general scope of this function as and when required by management Salary: R8500 Job Reference #: Telesales Consultant

Renowned IT Company is looking for an experienced Senior Software Support Consultant. The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Working closely with various team members to improve customer service skills, use and enhance support tools, learn effective troubleshooting techniques, and increase system knowledge Requirements B Com / Information System or similar qualification Knowledge and /or exposure to IT/Accounting systems will be an added advantage Minimum of 5 years’ experience in similar position will be advantageous Analytical and problem-solving skills Strong coaching and mentoring skills Exceptional communication and people skills Valid driver’s license is essential Willingness to travel nationally An understanding of the software development environment will be an added advantage Responsibility: Duties: Instituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Supply ongoing applicable system training to fellow Service Desk consultants when required to do so and supply signed-off training sheets Supply availability and assist consultants with applicable calls escalated to yourself Active involvement in managing two-way communication between ourselves and the relevant Account Managers Providing application support to users - Answer, resolve, and log in-bound customer calls, identify issues and provide suggestions and long-term resolutions Investigate and analyze system issues to determine cause of issues and appropriate corrective action Provide clear, professional, informative and appropriate communication to colleagues, customers, suppliers via telephonic, email, Skype and Team Viewer Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Deconstruct client issues and analyze the various solutions via various communication channels Salary is market related Send cv to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SSSC001 Consultant Name: Damian Sin Hidge

Sales Consultant/East London - The successful Candidate, must have previous sales experience, must have the ability to "think out the box", upsell on orders, self - driven, customer centric, sense of urgency and a passion for sales and meeting targets. Strong negotiation skills. Requirements: Senior Certificate Previous Sales experience essential Exceptional Customer Relations Previous experience in the Food Retail will be advantageous Excellent PC Skills Ability to work under pressure and use own initiative Ability to achieve targets without supervision Strong Planning and organizational skills Salary R8000 - R12000 basic (depending on experience) + incentives Application Process: Online applications will receive preference, ensure you upload a head and shoulder photo, alternatively e-mail CV with qualifications and recent head and shoulder photo to solutions@workafrica.co.za, ensure you use " Sales Consultant as a reference in the subject field. Please deem your application as unsuccessful if you receive no feedback after 2 weeks.