Customer care

Customer Care AgentsTo liaise with members and interest with the members of the Customer Care team o a daily basis by answering queries, provide information, resolve issues in accordance with company policy and provide any other service that may be required through the appropriate channels.Job Description:Receive and Log queriesProvide appropriate information, resolution and world class customer serviceResolving and Escalation of QueriesClosing of QueriesReportingSalary RCall now:

Customer Care AgentsTo liaise with members and interest with the members of the Customer Care team o a daily basis by answering queries, provide information, resolve issues in accordance with company policy and provide any other service that may be required through the appropriate channels.Job Decription:Receive and Log queriesProvide appropriate information, resolution and world class customer serviceResolving and Escalation of QueriesClosing of Queries ReportingSalary RCall now:

Customer Care ConsultantIntroductionInternational IT Company is looking for a Customer Care Consultant.DescriptionCompany provides full training on SAP and the products.Applicant must be Friendly and caring with an interest in people and conflict resolution.ProfileCustomer Service orientatedGood communicator - written and spokenteam playerUnderstanding of the sales processProactive and positive attitudeWe offer R PM + Com - R PM + ComCall now:

Customer Care ConsultantIntroductionInternational IT Company is looking for a Customer Care Consultant.DescriptionCompany provides full training on SAP and the products.Applicant must be Friendly and caring with an interest in people and conflict resolution.ProfileCustomer Service orientatedGood communicator - written and spokenTeam playerUnderstanding of the sales processComputer litProactive and positive attitudeWe offerR PM + Com - R PM + ComCall now:

Job Title Customer Care Consultant Introduction Looking for a dynamic, energetic, well spoken candidate that will be able to contribute to the existing customer excellence standards within the call centre for a well established client on the Cape Town. Minimum Requirements Matric or Grade   Job Specification To work within the customer care centre attending to all inbound customer calls as well as making outbound customer calls Recording and capturing all customer conversations  Updating client records Handling queries General administration work Call:

We have positions open in Port Elizabeth and East London, for a Customer Care Consultant - Sales. This is working with the hospitality / restaurant industry. If you have a background in this industry and Customer Care Sales this could be a perfect opportunity for you to grow within this company.  This is a new product launch to the industry.

A vacancy exists for a Customer Care Agent for a specialized Inbound Call Centre situated in Randburg. The successful candidate should have impeccable English skills (either first language or bi-lingual) and contactable references from their previous workplaces.   Requirements: Matric Certificate (compulsory) 2+ years of experience in a call centre environment Customer Service skills Previous call centre operations training will be an advantage The ability to speak English FLUENTLY A stable work record   Kindly email your FULL C.V. to

Job Title Customer Care Consultant Introduction Top client Minimum Requirements        • Standard 10/ Grade 12 or equivalent • Above average communication and telephone skills Job Specification • Handle and respond to online queries • Handle new clients registrations and follow ups • Provide feedback on product; stock availability and/ other technical or product related information as requested by client • Conduct tours as and when required • Protect the integrity of the company at all times • Assist others as and when required • Comply with safety regulations Full time training provided Call:

Our client, in the medical field, seeks to employ a Customer Care Administrator.  Only comprehensive CVs/resumes which include identity numbers and contactable land line references will be accepted.   Minimum Requirements: Valid Grade 12/matric certificate One years’ experience in administration One years’ experience in Hospital Stock Management Must be proficient in Ms Word and Excel Spread Sheets Must be able to prepare Quotes Must have both good written and verbal communication skills Well presented and spoken Should you not have been contacted within 14 days of submission of CV, kindly accept that your application was unsuccessful.  

Our client is looking for a highly motivated Customer Care Consultant, with excellent communication and telephonic skills.  A basic idea of wireless internet would be advantageous.  General administrative duties will also form part of this  position. Must be able to support customers by providing helpful information, answering questions, and responding to complaints.  Must have drive, determination and willingness to learn and ensuring that customers satisfied with products & services we offer.     Additional Info: 2 to 3 years Salary: RR7000 to R10000 Job Reference #: 4023506832

OUR COMPANY IS LOOKING FOR AMBITIONS PEOPLE TO JOIN  OUR FAST GROWING COMPANY,ITS FOR CUSTOMER SERVICE WITH/WITHOUT EXP AS FREE TRAINING IS PROVIDEDE BASIC SALARY IS R TO R TO APPLY CALL MISS WISNATH OR SMS CALL CENTER

A head office in Stellenbosch is looking for a friendly & outgoing Customer Service Agent to join their team. Responsibility: If you are interested in applying for this position, please apply on the link below: https://app.jobjack.co.za/public/job/61ca87c0-3cf2-4ed4-a6fa-d 93093573616 ONLY applications on www.jobjack.co.za will be considered for the position. Job Reference #: JOBJACK12

Kerry South Africa is offering an exciting opportunity for a graduate or a student that is currently studying towards a sales / marketing qualification. Responsibilities: Will be required to assist across all disciplines of sales and customer care Filing of documentation Basic Administration Working closely with all the relevant team players in the department in order to gain relevant experience in aspects of sales and customer care Provide administrative support   Qualifications: BCom Degree in Sales / Marketing or studying towards a BCom degree Ability to communicate effectively Team Player Microsoft office basic experience     Please note: This is a temporary position and we are offering a stippend of R per month.

We are expanding! 3 x Telesales / customer care positions available - to start January . Experienced and target driven individuals need apply. Only fully bilingual candidates will be considered for positions. Above market related salary, yearly bonus and more on offer to successful applicants. Please fax your 2 page CV, salary expectation and why you would be the right candidate for one of these positions to .

UK based call center looking for Customer Care agents.  This is the place to be working at, the client offers evening transport and performance benefits with a good starting salary.    Minimum requirements: You must be a well spoken individual Matric is a must 6 months or more recent call center or retail experience. This is an amazing opportunity, to apply simply reply to this ad with your CV or e-mail

Company in Port Elizabeth, Eastern Cape seeking to fill role National Customer Care and Operations ManagerMinimum requirements:Matric, and 10 years experience with which at least 5 years in management role Must have worked in the FMCG sector with warehouse and distribution experienceAssist and manage the sales teamManage stock levels and critical to keep close eye on warehouse, production and procurementFull responsibility for warehouse up to sales and counter sales

Well Established BPO, situated on Claremont main road, are looking for Customer Service Agents to render their services to the UK market.  Requirements: Matric - non negotiable Minimum of 6 months customer service experience (call centre or face to face) Knowledge of smartphones Clear criminal record Clear and neutral accent - must be understandable for the UK market Well groomed SA ID Earning potential: Between R34 and R44 per hour (depending on performance) Medical aid, shift allowance, company insurance and transport home after work.  Shifts are rotational between 9am and 12pm (8-9 hour shifts) Applicant must be available to start ASAP. To apply: Please call or please send your cv to Good Luck!

Sales Consultants required in our Tygervalley stores.  As a Sales Consultant you will be responsible for cell phone and accessory sales, book-in of repairs, handling of cash, reports, upgrades, sim swops, 3gsetups, data tariffs, contracts, tariffs, stock-takes and administration and most importantly, you must have a passion for customer service excellence.  Basic R per month PLUS an excellent commission and incentive structure.  Please forward cv, copy ID, and references.

An upcomingl college requires a vibrant lady to assist in marketing, customer care and general administration duties. Remuneration will start from R for the first three months and upgraded if your work brings value to the company. To start work on Monday, 12th January. Send your cv to:  

Matric Must have excellent spoken english communication skills Must be well presented MUST be able to work retail hours, alternate weekends, public holidays etc Able to work under pressure Good admin skills Excellent attention to detail Able to start in December please send cv with photo,salary slip and reference contacts

young lady with potential and good communicating skills, you don't want to miss such an opportunity to make your company big because of my good personality,wim also willing to work under pressure

Policy Excess Insure LTD is an insurance intermediary, based in the United Kingdom, which distributes products through brokers and directly to the customer. A role has arisen for a Customer Services Executive to work in our call centre based in Port Elizabeth, South Africa. PEX Insure is a London based insurance intermediary, servicing British customers. This role will service our British customers only. This role will report into the Office Manager. The successful candidate will be responsible for managing inbound claims, sales enquiries and debt collection. The successful candidate should have excellent telephone communication, and computer literacy skills. Policy Excess Insure is a young, dynamic and fast-moving company. The ideal candidate will be ambitious and keen to help shape the growth of the business’ s future. Key Responsibilities will include: i. Managing inbound Breakdown and Home Emergency claims, including: a. Policy Validation, b. Reviewing the Contract Terms against the acceptance criteria, c. Network assistance deployment, d. Taking Excess payments, e. Keep customers up to date on progress, f. Post claims care. ii. Managing inbound and outbound Insurance sales calls a. Verifying sales information on policies bought online, b. Obtain and verify key documentation required, c. Re-run quotes where required and take any additional payments and penalties required, d. Chasing warm leads and attempting to convert them into sales, e. Cross sell and up sell policies on the telephone to the existing clients. iii. Debt collection a. Chase clients for direct debit defaults, b. Take payments for defaults and any penalties incurred Matric is a must. Salary R 6 000.00 pm. Only applications in PDF with a headshot will be considered. Applications can be sent to recruitment@nova-direct.com

Our Client, a brand marketing Company, based in Midrand, urgently requires a customer care call centre team leader/supervisor to manage a team of 30 consultants.  Only comprehensive CVs that include identity number and contactable land line references will be accepted. Requirements: Valid Matric/Grade 12 certificate Valid driver’s license Tertiary qualification an advantage Minimum of 5 years’ experience in a call centre environment Minimum of 3 years’ experience in a supervisor role Excellent knowledge of MS Word and Excel Spreadsheets Good understanding of internal controls and business risks The ability to manage, develop and motivate the team Excellent interpersonal communication skills Should you not have heard from us within 7 days of submission of CV, kindly accept that your application was unsuccessful.

We are a great customer care team servicing for great Airlines and other clients. Right now we are recruiting for a company called WEIGHT WATCHERS for PART TIME & FULL TIME from DECEMBER to END FEBRUARY and possibility to remain with us according to your work. If you speak FRENCH / German / Dutch and you have a permit allowing you to work in South Africa, or if you are South African and willing to be part of this great team, Do no hesitate to send your CV RIGHT NOW on my email address or or contact me on my phone numbers or and we will get back to you very soon.

Treat your skin pigmentation with Rollyhampy skin care products +27783828388 The bleaching creams and the skin whitening creams of Rollyhampy Skin Care are the best in the industry. These creams are completely safe on the skin. The effect of these creams are rapid and the results can be seen within about one week. Rollyhampy is a reliable brand and has been around for over 15 years . Our skin whitening products have been recognized and recommended by many dermatologists across the U.S. These creams can be used without a prescription. They are completely natural and safe on the skin. There are no side effects on the skin due to these safe natural ingredients. The main ingredients of the skin whitening cream include alpha arbutin, Sepiwhite MSH, glycolic acid. For tips on skin whitening, customers can email us at herbalbeautyremedies@gmail.com to for more information on our products. Some customers even send the pictures of their skin to get the appropriate skin treatment. The results of these creams are long lasting and the results can be maintained by continuous application of the creams. These creams can be applied once a week after the skin gets whitened. Skin Bleaching Alternatives That Are Dangerous There are skin bleaching creams with hydroquinone as an active ingredient. This is proved to cause severe side effects on the skin. This hydroquinone is banned in several nations due to its side effects. Hence, creams containing hydroquinone must never be used and avoided. Information on safe ingredients and their formulations are published in the face book page of [ROLLYHAMPY DAWNING] The formulation of Rollyhampy products and their safe application on the skin are discussed. You can get more useful skin whitening tips and advices in the face book page of [ROLLYHAMPY DAWNING] Check out their face book page and website to get more details on the benefits of using our skin whitening creams. Read the customer testimonial section to get an idea about the benefits of using our products. Rollyhampy products are highly reliable and are totally safe on the skin. Order these products by calling us on +27783828388 and have them delivered to you anywhere in south africa [REMEMBER ROLLYHAMPY IS LABELLED AS YOU SEE IT IN THE PICTURE BELOW WITH OUR CELLPHONE NUMBER T +27783828388

Compuscan, a registered credit bureau that is based in Stellenbosch, has a position available for a Consumer Care Agent. Key Requirements: NQF Level 4 –Matric (Grade 12) Able to communicate fluently in English and Afrikaans Command of another South African language advantageous Computer literate 1 Years call centre or customer service experience (Advantageous)    Key Performance Competencies: Providing a single point of contact to consumers to log disputes and access their credit reports Providing accurate information and support to consumers Providing a consistently high performance, quick and responsive support to consumers Strong administration skills a must Based on experience and qualification we offer the following: Basic salary: negotiable Provident fund and medical aid after the probation period ***Only apply if Key Requirements are met*** Position available immediately Please note: If no response is received within 14 days, please regard your application as being unsuccessful.    

Absolute Pets are the best pet retail group in South Africa. We offer everything pets need to be Happy and Healthy. From the most nutritious and delicious food and treats to the very best advice for Pet Parents. Besides our stores we have Pet Spas where fury friends are groomed, pampered, styled and adored. Maintaining a high level of customer service at all times. Promoting the shop and its products at every opportunity. Meeting and exceeding sales targets. Meeting Gross Profit percentage target through up-selling into higher margin categories. Maintaining a high level of up-to-date product knowledge at all times via in store and supplier training.  Use of product knowledge to give expert advice to customers on all our products. Ensuring adherence to Absolute Pets Policies and Procedures. Ensuring high levels of cleanliness and housekeeping in store and back areas. Assisting with stock management and ensuring stock rotation. Visual management: keeping merchandise neat and orderly in appearance, and merchandising goods according to guideline principles. Setting up promotional displays and window displays. Highlighting special promotions or competitions to all customers. Operating the POS, including start of the day and cashing up.  Accurate processing of all payments and vouchers/free gifts. Administration, including: stocktaking, ordering, goods receiving, inter-branch transfers, credits and all other necessary transactions. To maintain a high standard of appearance and to wear any uniform provided by the company at all times. Responsible for security in the store, including shoplifters, fraudulent credit cards etc. Think you have what it takes? Apply today by sending me an email with your CV attached. If you don’t hear from us within 7 days, consider your application unsuccessful!

EasyRoute 1300×2500 5.5kW CNC Precision Engraver Router Complete Set, 380V, Water Cooled Spindle, Clamping Table (Brand New) SKU:R-1325SK/55 → R217999 0724055174 http://am.co.za/router/advertising # All products from Advanced Machinery come with a complimentary service plan and quality warranty and this CNC Signage Machine is no exception. We give the best customer care services. We will gladly advise with any issues you might have about the attributes of this 3 axis CNC Signage Router. For more information please check http://am.co.za/ #. For further information, you can visit: http://am.co.za/router/advertising # Or call at 0724055174. Our customer care representative are always happy to help you with all your queries and questions. The clamping table in this router is meant to hold any material that is not harder than copper and aluminum plates and can get them machined with ease. Some of its enticing features include: It works on 220V electricity, that is available in every household; It offers the largest working area; It has above average pace, accuracy and torque for a product in its class. For further information, you can visit: http://am.co.za/router/advertising # Or call on 0724055174. Our customer care executives are always happy to assist you with all your queries and questions. When you buy products from Advanced Machinery, you can have the ultimate peace of mind that the machines you get are of only the best quality and are meant for rapidness, preciseness and consistency. If you require additional information prior to deciding, don't hold off to call at 0724055174. I will answer your queries and put all your worries to rest. For more info please check our site at: http://am.co.za/router/advertising # and browse through it to find out more about our products and services. Advanced Machinery is focussed on Computerized Numerical Controlled Machinery, automatic & semi automatic machines with high precision and high capacity. All our industry-usage machinery is for heavy use, less downtime is ensured by quality products, overstocked parts and always-available technicians. With the machine spare parts from worldwide, for example: machine main-body of China, servo motors of Japan, CNC control system of Taiwan, Super High-Speed Spindle of Italy, precision switch of German and Power System of America, Advanced Machinery is capable of create world-class machinery for the African continent. Please get more info from our website http://am.co.za/ # for CNC Laser Cutter, Vinyl Cutting Plotter, CNC Wood Router and CNC Plasma Cutter and many more.

My Client in Midrand requires a CRA Client Relationship Assistant.  Regret: only South African Citizens need to apply. Requirements MUST have Matric Grade 12 MUST have 1-2 years client relationship management/customer care/customer service/ Customer services experience in an IT Supply/Services environment. MUST be fluent in English/have good communication skills Be a problem Solver, Think out of the box, able to multi task, attentive to detail and a people person.   Competencies Client Management skills’ facilitation skills Administration Report writing skills Track and monitor activity around services and care pertaining to client Reactive and proactive communication Management of progress and delivery of deadlines Ability to prioritise and communicate Ms Office Skills Understanding and knowledge on internal processes and policies Ability to communicate at correct levels Telephone etiquette Ability to influence peers Interrelationship skills Understand product Process flow Time Management Retain Client confidence Ability to influence people outside your reporting structure Ability to manage multiple tasks Interpersonal skills High level of energy Email your fully detaild CV to:

Our client, an FMCG Manufacturing company seeks a suitably qualified Key Account Administrator at their Head Office in Southern Paarl. The Key Account Administrator acts as the connecting piece between the Customer and the Sales Person by processing orders, keeping track of customer information and providing post sale customer reports, collecting, organizing, and filing sales orders using knowledge of paper and electronic filing systems. KEY PERFORMANCE AREAS Export Sales • Receive export contracts • Ensure client account details are up to date / sending take on forms • Send contract details to factory and logistics • Load contracts to Dropbox/OneDrive and contract sheets • Update shipment schedules • Daily correspondence with clients / handling queries • Daily correspondence with factory / logistics • Drafting Sales Confirmations where necessary Domestic Sales • Daily correspondence with clients / handling queries • Daily correspondence with factory / logistics / admin / lab • Drafting quotes and contracts • Ensure client account details are up to date/ Sending take on forms • Send contract details to factory and logistics • Load contracts to Dropbox/OneDrive and contract sheets • Coordinating local orders and deliveries for all factories • Client visits • Arranging payments for COD orders • Sending Invoices / Delivery notes / COA's • Arranging collection of empty drums from client sites Customer Care / Samples • Sending annual customer satisfaction questionnaires • Update of Quality Documents folder on Sharepoint • Sending sample requests to lab • Daily follow ups, sample details and results • Sending sample waybills and COA's • Invoicing of samples when necessary • Updating customer visit schedule PR and Marketing • Ordering and arranging marketing materials • Trade show applications and arranging materials • Linkedin, Website and other digital marketing Stock • Weekly group stock reports SA and EU • Managing intergroup stock between Malelane and the rest of the group REQUIREMENTS • Tech-savvy and have a strong eye for detail to accurately maintain a database of customer information. • Strong communication skills. • Their ability to navigate these situations directly affects the revenue of their employer. • Defusing upset customers using interpersonal communication skills • Using Microsoft Office Suite to maintain sales figures and create presentations • Presenting sales data to sales management • Be able to perform under pressure • At least 3 -5 years’ experience in the Key Account Administrator field • Added advantage would be if candidates is from the fruit juice concentrate / fresh fruit / beverage industry SALARY: R28 000 – R35 000 CTC, pension and medical aid included Please use the following reference number in the subject line of your email: CR500 when applying for this position. Please submit your CV in Word Format to info@cardosorecruitment.co.za. Kindly consider your application unsuccessful should you not receive feedback within 1 week. Salary: R28000 - R35000 Job Reference #: CR500 Consultant Name: Mari Cardoso