Customer care agent

A vacancy exists for a Customer Care Agent for a specialized Inbound Call Centre situated in Randburg. The successful candidate should have impeccable English skills (either first language or bi-lingual) and contactable references from their previous workplaces.   Requirements: Matric Certificate (compulsory) 2+ years of experience in a call centre environment Customer Service skills Previous call centre operations training will be an advantage The ability to speak English FLUENTLY A stable work record   Kindly email your FULL C.V. to

A head office in Stellenbosch is looking for a friendly & outgoing Customer Service Agent to join their team. Responsibility: If you are interested in applying for this position, please apply on the link below: https://app.jobjack.co.za/public/job/61ca87c0-3cf2-4ed4-a6fa-d 93093573616 ONLY applications on www.jobjack.co.za will be considered for the position. Job Reference #: JOBJACK12

Customer Services Agent: Inbound Call Centre A unique and exciting opportunity exists for a Customer Services Agent for a specialized Inbound Call Centre situated in Cape Town. The successful candidate should be able to speak both English AND Afrikaans and have a passion for customer services.Requirements:Matric CertificateSalary RCall now:

Customer Care AgentsTo liaise with members and interest with the members of the Customer Care team o a daily basis by answering queries, provide information, resolve issues in accordance with company policy and provide any other service that may be required through the appropriate channels.Job Description:Receive and Log queriesProvide appropriate information, resolution and world class customer serviceResolving and Escalation of QueriesClosing of QueriesReportingSalary RCall now:

Customer Care AgentsTo liaise with members and interest with the members of the Customer Care team o a daily basis by answering queries, provide information, resolve issues in accordance with company policy and provide any other service that may be required through the appropriate channels.Job Decription:Receive and Log queriesProvide appropriate information, resolution and world class customer serviceResolving and Escalation of QueriesClosing of Queries ReportingSalary RCall now:

Customer Care ConsultantIntroductionInternational IT Company is looking for a Customer Care Consultant.DescriptionCompany provides full training on SAP and the products.Applicant must be Friendly and caring with an interest in people and conflict resolution.ProfileCustomer Service orientatedGood communicator - written and spokenteam playerUnderstanding of the sales processProactive and positive attitudeWe offer R PM + Com - R PM + ComCall now:

Customer Care ConsultantIntroductionInternational IT Company is looking for a Customer Care Consultant.DescriptionCompany provides full training on SAP and the products.Applicant must be Friendly and caring with an interest in people and conflict resolution.ProfileCustomer Service orientatedGood communicator - written and spokenTeam playerUnderstanding of the sales processComputer litProactive and positive attitudeWe offerR PM + Com - R PM + ComCall now:

NB: Advertisement on-behalf of a client. We are supporting a successful medium sized business in their search for a Customer Contact Agent to join their busy team. The role will consist of telephone and email communication with a number of B2B clients relating to issues they may be having and you would need to help them resolve the issue or escalate as appropriate. We are looking for candidates with solid customer service and administration experience along with excellent, professional communications skills. There could be some flexibility regarding the hours, with part-time hours being a possibility for the right person. Client: A fantastic, innovative, forward thinking business looking to continue their ongoing expansion. They have a superb background with loyal long-term clients and they are committed to further growth and development. Their bright, modern office is located on the outskirts of Bloemfontein. Job Scope: To provide dedicated customer service and first line support to numerous customers on both software and hardware issues via phone, email and online portal (product training will be provided), and to record all communication on the internal system. This is not an overly technical role; customer service experience is more important, but you must be confident in your ability to pick up some technical, software-based information. You would use your initiative to ensure that the customer is supported in all areas, solving problems autonomously and pro-actively and giving guidance where necessary. Experience and personal attributes required: Ability to build rapport quickly and manage expectations Competent with general hardware/software issues Confident, professional phone manner Ability to understand occasionally complex customer issues and relay accurate information to internal teams for resolution Experience of handling first line support calls Ability to prioritise key information An enthusiastic, driven nature Ability to respond to situations autonomously Accuracy and attention to detail and excellent administration skills Responsibility: Key responsibilities: Take incoming calls from customers Ensure all calls are accurately logged on the internal system Where possible, resolving customer issues using bespoke diagnostic tools and product knowledge Ensure customer service issues are escalated when appropriate Ensure customers are kept updated and expectations are managed Liaise with other teams when required to ensure information is up to date Submit Application to: janine@nexdirect.co.za Salary: R11500 Job Reference #: CSBLMGC369

Job Title Customer Care Consultant Introduction Looking for a dynamic, energetic, well spoken candidate that will be able to contribute to the existing customer excellence standards within the call centre for a well established client on the Cape Town. Minimum Requirements Matric or Grade   Job Specification To work within the customer care centre attending to all inbound customer calls as well as making outbound customer calls Recording and capturing all customer conversations  Updating client records Handling queries General administration work Call:

Looking for a Customer Services Agent with Courier experience. Must be hard working with a passion for Customer Service. Send CV and salary expectation.

We have positions open in Port Elizabeth and East London, for a Customer Care Consultant - Sales. This is working with the hospitality / restaurant industry. If you have a background in this industry and Customer Care Sales this could be a perfect opportunity for you to grow within this company.  This is a new product launch to the industry.

Job Title Customer Care Consultant Introduction Top client Minimum Requirements        • Standard 10/ Grade 12 or equivalent • Above average communication and telephone skills Job Specification • Handle and respond to online queries • Handle new clients registrations and follow ups • Provide feedback on product; stock availability and/ other technical or product related information as requested by client • Conduct tours as and when required • Protect the integrity of the company at all times • Assist others as and when required • Comply with safety regulations Full time training provided Call:

Our client, in the medical field, seeks to employ a Customer Care Administrator.  Only comprehensive CVs/resumes which include identity numbers and contactable land line references will be accepted.   Minimum Requirements: Valid Grade 12/matric certificate One years’ experience in administration One years’ experience in Hospital Stock Management Must be proficient in Ms Word and Excel Spread Sheets Must be able to prepare Quotes Must have both good written and verbal communication skills Well presented and spoken Should you not have been contacted within 14 days of submission of CV, kindly accept that your application was unsuccessful.  

Our client is looking for a highly motivated Customer Care Consultant, with excellent communication and telephonic skills.  A basic idea of wireless internet would be advantageous.  General administrative duties will also form part of this  position. Must be able to support customers by providing helpful information, answering questions, and responding to complaints.  Must have drive, determination and willingness to learn and ensuring that customers satisfied with products & services we offer.     Additional Info: 2 to 3 years Salary: RR7000 to R10000 Job Reference #: 4023506832

An Exciting opportunity exists within a phenomenal company that is always expanding! Become apart of this amazing organisation and apply today! Matric essential Completed degree, diploma is essential own transport must be able to work shifts CR Solutions is searching for dynamic, talented and qualified people to join a phenomenal company. -          Grade 12 and completed degree, diploma is essential – no work experience required -          Valid drivers license and own transport -          Must be able to work shifts -          Excellent English communication skills (verbal and written) with a neutral accent -          To identify and understand customers’ needs in order to provide consistently high standards of quality customer service