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CUSTOMER SERVICE AGENT / CALL CENTRE AGENT

Job Title:                                                 Customer Service Associate Department:                                           Call Centre Reports to:                                              Call Centre Manager Industry:                                                  Online Gaming Salary / Remuneration:                          Based on experience and industry related experience + (Medical Aid and incentive program) Location:                                                 Salt River, Cape Town Working Hours:                                      24/7 Shifts, operational (Monday – Sunday) 365 Days – Shifts are rotational                                                                   (TRANSPORT NOT PROVIDED) Job Type:                                                 Fixed Term Contract Introduction: A global online gaming company seeks the service of a Customer Service Support Agent to be part of their growing contact centre. Duties and responsibilities: ·           Respond to client queries in a professional manner via email, telephone and live chats ·           Ensuring client’s needs are met ·           Encouraging continued business ·           Generating renewed business from lapsed clients ·           Identifying when client should be renewed ·           Willing to build long term relationships with clients ·           Managing client’s accounts using in-house systems (training is provided) ·           The ideal candidate will be happy to works shifts including a night shift on a rotational basis Requirements: ·           Minimum 2 years’ experience in a similar position or call centre environment ·           Online gaming support experience is an advantage ·           Sales experience relevant ·           Able to work 24/7 shifts and have own transport / vehicle is compulsory ·           People orientated and Team player ·           Able to work under pressure and in a fast paced environment ·           Self-motivated and able to adapt in a dynamic environment Competencies: ·         Problem analysis and problem solving ·         Customer service orientation ·         Accuracy and attention to detail ·         Adaptability ·         Patience and stress tolerance ·         Verbal and written communication ·         Listen skills ·         Data gathering ·         Initiative Email
South Africa

CUSTOMER SERVICE ADVISORS

Job Summary To provide a Simply Brilliant customer experience by professionally and courteously handling all customer contact in compliance with company directive. To actively promote the Brand by providing quality customer service at every instance, promoting products and services whilst stimulating revenue for the business. Our Need Our UK client is now looking for Dynamic, Experienced, Advisors to join our Winning Team. You must have matric/equivalent; minimum 12 months face to face customer service or 6 months Call Centre Experience, and have the drive to provide “Simply Brilliant” customer services. Transport for late shifts will be provided should you work after 8pm. The successful “preferred” candidate should have a Strong Command of the ENGLISH LANGUAGE “Queens English must be confident, professional, and flexible to shift work (24hr shift rotation) and exceptional Computer Literacy skills. Excellent earning potential with a basic salary on offer plus a very generous performance bonus after probation.
South Africa

CUSTOMER SERVICE CONSULTANT

Job Title: Customer Service Consultant Description Customer Service Consultant  Essential Requirements: - Excellent analytical skills - Ability to problem solve - Ability to work under pressure - Positive attitude - Must work well within a team Duties will include: - Respond to client queries in a professional manner via email, telephone and live chat - Ensuring clients’ needs are met – where possible; - Encouraging continued business; - Generating re-newed business from lapsed clients; - Identifying when client should be rewarded; - Willing to build long term relationships with clients; - Managing client accounts using in-house systems (training provided) Call:
South Africa

CUSTOMER SERVICE REPRESENTATIVE SAP

CUSTOMER SERVICE REPRESENTATIVE - SAPCUSTOMER SERVICE REPRESENTATIVE required by Cape town-based manufacturing company.Job purpose:Service customers by taking orders Placing orders on the system Confirming stock ready dateLiaise with client with delivery date Confirm order - plan delivery and date Confirm receipt of order Handle stock, pricing and delivery queries Ensure order file maintenancePrincipal accountabilities: Order taking Delivery planning Delivery confirmation Queries Back orders Credit queries Resell / Pricing Maintenance of Order FileSalary:RCall now:
South Africa

CUSTOMER SERVICE REPRESENTATIVE

NB: ADVERTISEMENT ON-BEHALF OF A CLIENT. Customer Sales Representative Location - Rustenburg Salary -R9000 per month plus benefits Hours: 8.30am to 5.00 pm The Position: These roles require exceptional customer focus and individuals who continuously looks for improvements on behalf of their customers. Taking responsibility for a selection of key customers, duties will include: Managing a portfolio of customer accounts Handling customer queries and offering excellent levels of customer service Maximising revenue by exploring all sales opportunities and researching the market with potential new clients. Processing sales orders and credits Recording and maintaining customer information through Excel Using CRM system to proactively contact customers Working towards sales targets Playing a Key role as part of a small team Occasional travel to trade and consumers shows and customer offices. The Candidate: The ideal candidate will have previous experience working within an office environment, working within customer service or sales, be self-motivated and driven with the desire to grow the role and deliver exception customer service. Skills required: High level of verbal and written communication skills Attention to detail Strong telephone and organisation skills Computer literate with good working knowledge of Excel Language skills essential for this role and to be bilingual in either German, French, Italian, Spanish, Korean or Mandarin. The Package An excellent starting salary of R9000 per month Extra bonus! 22 days holiday Contributory pension scheme after completion of probation period Free Parking Kitchen facilities Send Applications to: smith@cgdirect.co.za Salary: R9000 Job Reference #: CSNWPKL489
Rustenburg (North West)

JUNIOR CUSTOMER SERVICE LYNNWOOD GLEN

Job Title: Junior Customer Service Job type: Contract (Strong posibility to become permanent) Salary: R to R per month Qualitfications: Matric required Skills: Good computer skills required, Microsoft office (Excell etc), customer communication skills needs to be sharp Date Required: Asap We are a party stationery company who has grown immensely over the past couple of months and our client base has become to deal with as a part-time job. We need a young energetic girl who is willing to satisfy our customers. If you are interested in the position please forward your cv and a full length picture to
South Africa

CALL CENTRE AGENT / CUSTOMER SERVICE AGENT

Job Title: Customer Service Associate Department: Call Centre Reports to: Call Centre Manager Industry: Online Gaming Salary / Remuneration: Based on experience and industry related experience + (Medical Aid and incentive program) Location: Salt River, Cape Town Working Hours: 24/7 Shifts, operational (Monday – Sunday) 365 Days – Shifts are rotational (TRANSPORT NOT PROVIDED) Job Type: Fixed Term Contract Introduction: A global online gaming company seeks the service of a Customer Service Support Agent to be part of their growing contact centre. Duties and responsibilities: · Respond to client queries in a professional manner via email, telephone and live chats · Ensuring client’s needs are met · Encouraging continued business · Generating renewed business from lapsed clients · Identifying when client should be renewed · Willing to build long term relationships with clients · Managing client’s accounts using in-house systems (training is provided) · The ideal candidate will be happy to works shifts including a night shift on a rotational basis Requirements: · Minimum 2 years’ experience in a similar position or call centre environment · Online gaming support experience is an advantage · Sales experience relevant · Able to work 24/7 shifts and have own transport / vehicle is compulsory · People orientated and Team player · Able to work under pressure and in a fast paced environment · Self-motivated and able to adapt in a dynamic environment Competencies: · Problem analysis and problem solving · Customer service orientation · Accuracy and attention to detail · Adaptability · Patience and stress tolerance · Verbal and written communication · Listen skills · Data gathering · Initiative
South Africa

SWEDISH CUSTOMER SERVICE HOSTS

Our reputable clients seeks to employ Swedish Customer Service Host for their expanding BPO company situated in Century City.  The applicant must: • Have Swedish as home language• Be in a possession of a degree or a diploma• Be a self-starter, self-motivated & goal orientated• Be able to work independently yet be a team player• Be an analytical thinker with problem solving ability• Be deadline driven & goal orientated• Be able to meet deadlines in a highly pressurised dynamic environment• Be able to handle confidential and personal matters• Be fully computer literate and have accurate typing skills Job description:  • Responding to customer queries by telephone, email and online chats in Swedish language• Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment• Processing pertinent information into relevant databases• Completion of tasks assigned during shift• Customer relationship building and management as well as cross selling of products and services• Problem solving tasks during shift• Handling and taking full responsibility for customer related queries• Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.• Excellent time management and adherence to schedule• Performing extra tasks given by managers / shift supervisors as required  Salary ranges between R - R per month
South Africa

EVENTS BASED CUSTOMER SERVICE

Hey! We are currently seeking Events Based customer service reps!The position requires you to fully know our services inside and out (training provided) to be able to help customers make educated decisions on site (Retail, conference centers, special events etc). Requirements: Must have experience dealing with consumers (promotions, CSR, hospitality, sales etc) You must have a personality and find small talk easy even with the sharpest of individuals.The more fun with consumers you have the better the results, a positive mentality is a must. ENGLISH is mandatory (must be spoken written as well as a first language).Eager to learn and develop your career, not just a mundane job outlook. Strong work ethic. We represent our Client In-Store and interact face-to-face with customers, these Retail environments are around Cape Town. It makes for a much more interesting day then just answering the phone all day! Your own transport is not necessary. This position is full-time and available immediately.-85% Customer Service -15% Sales (upgrading packages etc) New Representatives will shadow experienced Representatives for at least a week or more in some cases. If you are interested, please apply with your CV and tell us a little bit about yourself in the reply. Thank you! Contact Justin Tell: Email:
South Africa

TELE SALES / CUSTOMER SERVICE / ADMIN

We are a small successful manufacturing company in the Hospitality industry that seeks an all rounder kind of person as the job is quite varied. We are looking for a quick-thinking type of person with an attention to detail and accuracy as invoicing is a part of the function. You will be involved with manufacturing, customer interaction, tele sales , customer order processing, planning, receiving of raw material from suppliers etc etc. The function is varied and forms a key central part of our business. Honest, reliable, punctual, pleasant, integrity, communication skills, and the will to get the job done each day are all important. You need to have an organised way of doing things otherwise you won't cope. Systematic, organised person.  Would suit a youngish person 25 to 40 (male or female) who wishes to get in on the ground floor and be trained in a lot of company functions. It is a fast stimulating environment and we are looking for that organized person. Office hours are Monday to Friday 7.30am to 5 pm and Saturday 7.30am to 1.30pm. Please no chancers - your application will be ignored. If you don't have references please also don't bother applying. References will be thoroughly checked and verified.     Email your CV with full references to . Please indicate your salary requirements.  
South Africa

408 GENERAL JOB OPPORTUNITIES IN RETAIL AND CUSTOMER SERVICE

Gqagqamuka Engineering and Retail CC has made available numerous job opportunities in retail service with customers.  Both skilled and unskilled applicants can apply.  High school education is a prerequisite as is commitment and desire to succeed.  Apply by phone, whatsapp () or email or visit www.employment.gqagqamuka.co.za to view job description.
South Africa

VOLUNTEER IN CUSTOMER SERVICE AND SALES POSITION WANTED

We are a small clothing manufacturing company seeking a volunteer in our Customer services and Sales position. The plan is to turn this position into a full time paying job in a few months. If interested contact us immediately.      
South Africa

CUSTOMER SALES MANAGER - EQUITY

Job Position: Customer Sales Manager - Equity Ref: 3405 Location: Port Elizabeth Salary: R35 000 to R45 000 per month (negotiable) commensurate with experience and qualification + 13th cheque, car allowance, fuel card, cellphone allowance, medical aid contribution and provident fund contribution email your CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Minimum of 5 years` experience in commercial / sales management preferably in the automotive industry • Very strong sales experience required • Excellent planning and project management skills • Proven problem solving, analytical skills and administrative skills • Good understanding of income and expense statements • Capacity to utilize company’s information systems • Customer and conflict management skills • Proven selling / negotiating skills • Experience in automotive paint would be a distinct advantage • A Business or Commercial Qualification • High level of computer literacy (MS Office – especially Excel, Power Point and Project) • Valid Driver’s licence and must have own vehicle • Strong commercial and business acumen with entrepreneurial mind set and a passion for getting results and creating opportunities • Strong customer focus and ability to negotiate with customers at highest level • Ability to work under pressure, meet deadlines and deliver results • Work independently and take initiative • Outstanding communication and interpersonal skills Key Performance Areas: • Promote company’s core operating principles of safety and health, environmental stewardship, highest ethical behavior, respect for people and quality throughout the company • Build strong relationships with regional customers across the various functional areas • Manage commercial aspects for identified accounts: - Compile and manage the customer sales, expenses and profitability plan - Pricing preparations and negotiations - Maintain low accounts receivable as per company target • Implement sales strategy in accordance with company strategy • Propose necessary actions and / or make improvements related to profitability and pricing • Compile and present regular account reviews and monitor progress on new projects undertaken • Maintain a high focus on low market share areas and follow up on approvals as necessary • Actively manage all regional projects relating to sales growth strategies • Compile product demand plan, manage inventory levels and coordinate product requirements • Ensure overall excellent customer service • Analyse regional markets and develop new business development strategies • Monitor competitor activities and developments and devise strategies to capitalize on opportunities Responsibility: email your CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Minimum of 5 years` experience in commercial / sales management preferably in the automotive industry • Very strong sales experience required • Excellent planning and project management skills • Proven problem solving, analytical skills and administrative skills • Good understanding of income and expense statements • Capacity to utilize company’s information systems • Customer and conflict management skills • Proven selling / negotiating skills • Experience in automotive paint would be a distinct advantage • A Business or Commercial Qualification • High level of computer literacy (MS Office – especially Excel, Power Point and Project) • Valid Driver’s licence and must have own vehicle • Strong commercial and business acumen with entrepreneurial mind set and a passion for getting results and creating opportunities • Strong customer focus and ability to negotiate with customers at highest level • Ability to work under pressure, meet deadlines and deliver results • Work independently and take initiative • Outstanding communication and interpersonal skills Key Performance Areas: • Promote company’s core operating principles of safety and health, environmental stewardship, highest ethical behavior, respect for people and quality throughout the company • Build strong relationships with regional customers across the various functional areas • Manage commercial aspects for identified accounts: - Compile and manage the customer sales, expenses and profitability plan - Pricing preparations and negotiations - Maintain low accounts receivable as per company target • Implement sales strategy in accordance with company strategy • Propose necessary actions and / or make improvements related to profitability and pricing • Compile and present regular account reviews and monitor progress on new projects undertaken • Maintain a high focus on low market share areas and follow up on approvals as necessary • Actively manage all regional projects relating to sales growth strategies • Compile product demand plan, manage inventory levels and coordinate product requirements • Ensure overall excellent customer service • Analyse regional markets and develop new business development strategies • Monitor competitor activities and developments and devise strategies to capitalize on opportunities Salary: R35000 to 45000 Job Reference #: Customer Sales Manager - Equity
Port Elizabeth (Eastern Cape)

CUSTOMER SALES MANAGER - EQUITY

Job Position: Customer Sales Manager - Equity Ref: 3405 Location: Port Elizabeth Salary: R35 000 to R45 000 per month (negotiable) commensurate with experience and qualification + 13th cheque, car allowance, fuel card, cellphone allowance, medical aid contribution and provident fund contribution email your CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Minimum of 5 years` experience in commercial / sales management preferably in the automotive industry • Very strong sales experience required • Excellent planning and project management skills • Proven problem solving, analytical skills and administrative skills • Good understanding of income and expense statements • Capacity to utilize company’s information systems • Customer and conflict management skills • Proven selling / negotiating skills • A Business or Commercial Qualification • High level of computer literacy (MS Office – especially Excel, Power Point and Project) • Valid Driver’s licence and must have own vehicle • Strong commercial and business acumen with entrepreneurial mind set and a passion for getting results and creating opportunities • Strong customer focus and ability to negotiate with customers at highest level • Ability to work under pressure, meet deadlines and deliver results • Work independently and take initiative • Outstanding communication and interpersonal skills Key Performance Areas: • Promote company’s core operating principles of safety and health, environmental stewardship, highest ethical behavior, respect for people and quality throughout the company • Build strong relationships with regional customers across the various functional areas • Manage commercial aspects for identified accounts: - Compile and manage the customer sales, expenses and profitability plan - Pricing preparations and negotiations - Maintain low accounts receivable as per company target • Implement sales strategy in accordance with company strategy • Propose necessary actions and / or make improvements related to profitability and pricing • Compile and present regular account reviews and monitor progress on new projects undertaken • Maintain a high focus on low market share areas and follow up on approvals as necessary • Actively manage all regional projects relating to sales growth strategies • Compile product demand plan, manage inventory levels and coordinate product requirements • Ensure overall excellent customer service • Analyse regional markets and develop new business development strategies • Monitor competitor activities and developments and devise strategies to capitalize on opportunities Responsibility: email your CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Minimum of 5 years` experience in commercial / sales management preferably in the automotive industry • Very strong sales experience required • Excellent planning and project management skills • Proven problem solving, analytical skills and administrative skills • Good understanding of income and expense statements • Capacity to utilize company’s information systems • Customer and conflict management skills • Proven selling / negotiating skills • Experience in automotive paint would be a distinct advantage • A Business or Commercial Qualification • High level of computer literacy (MS Office – especially Excel, Power Point and Project) • Valid Driver’s licence and must have own vehicle • Strong commercial and business acumen with entrepreneurial mind set and a passion for getting results and creating opportunities • Strong customer focus and ability to negotiate with customers at highest level • Ability to work under pressure, meet deadlines and deliver results • Work independently and take initiative • Outstanding communication and interpersonal skills Key Performance Areas: • Promote company’s core operating principles of safety and health, environmental stewardship, highest ethical behavior, respect for people and quality throughout the company • Build strong relationships with regional customers across the various functional areas • Manage commercial aspects for identified accounts: - Compile and manage the customer sales, expenses and profitability plan - Pricing preparations and negotiations - Maintain low accounts receivable as per company target • Implement sales strategy in accordance with company strategy • Propose necessary actions and / or make improvements related to profitability and pricing • Compile and present regular account reviews and monitor progress on new projects undertaken • Maintain a high focus on low market share areas and follow up on approvals as necessary • Actively manage all regional projects relating to sales growth strategies • Compile product demand plan, manage inventory levels and coordinate product requirements • Ensure overall excellent customer service • Analyse regional markets and develop new business development strategies • Monitor competitor activities and developments and devise strategies to capitalize on opportunities Salary: R35000 to 45000 Job Reference #: Customer Sales Manager - Equity
Port Elizabeth (Eastern Cape)

JOB VACANCIES AVAILABLE OVERSEA

Job Vacancies available in these countries.Contact now UAE(Dubai)Qatar,USA,UK,Germany,Australia,New Zealand,France,Finland,Canada,Mexico and many more countries. Salesman Saleswoman Waiter Driver Nanny Cook Cleaner Maid Nanny Cook Chef Cook Banker Bank Manager DHL Saleswoman Contractor Road Construction Woker General Labour Electrician Factory Workers Retail Health care and social assistance Architecture Lecturer Museum Worker Stockroom Assistant Scheduler Customer Assistant Admin & Clerical Permanent Vacancies Checkout Operator General Assistant News Operations Communications And Research Assistant Sales Advisor Customer Service Assistant - Pharmacy we have many positions which are not mentioned here.contact now theodorekeknepper@outlook.com contact now Thanks
Soekmekaar (Limpopo)

Free

CUSTOMER CONTACT AGENT WANTED

NB: Advertisement on-behalf of a client. We are supporting a successful medium sized business in their search for a Customer Contact Agent to join their busy team. The role will consist of telephone and email communication with a number of B2B clients relating to issues they may be having and you would need to help them resolve the issue or escalate as appropriate. We are looking for candidates with solid customer service and administration experience along with excellent, professional communications skills. There could be some flexibility regarding the hours, with part-time hours being a possibility for the right person. Client: A fantastic, innovative, forward thinking business looking to continue their ongoing expansion. They have a superb background with loyal long-term clients and they are committed to further growth and development. Their bright, modern office is located on the outskirts of Bloemfontein. Job Scope: To provide dedicated customer service and first line support to numerous customers on both software and hardware issues via phone, email and online portal (product training will be provided), and to record all communication on the internal system. This is not an overly technical role; customer service experience is more important, but you must be confident in your ability to pick up some technical, software-based information. You would use your initiative to ensure that the customer is supported in all areas, solving problems autonomously and pro-actively and giving guidance where necessary. Experience and personal attributes required: Ability to build rapport quickly and manage expectations Competent with general hardware/software issues Confident, professional phone manner Ability to understand occasionally complex customer issues and relay accurate information to internal teams for resolution Experience of handling first line support calls Ability to prioritise key information An enthusiastic, driven nature Ability to respond to situations autonomously Accuracy and attention to detail and excellent administration skills Responsibility: Key responsibilities: Take incoming calls from customers Ensure all calls are accurately logged on the internal system Where possible, resolving customer issues using bespoke diagnostic tools and product knowledge Ensure customer service issues are escalated when appropriate Ensure customers are kept updated and expectations are managed Liaise with other teams when required to ensure information is up to date Submit Application to: janine@nexdirect.co.za Salary: R11500 Job Reference #: CSBLMGC369
Bloemfontein (Free State)

CUSTOMER CARE AGENT - STELLENBOSCH

A head office in Stellenbosch is looking for a friendly & outgoing Customer Service Agent to join their team. Responsibility: If you are interested in applying for this position, please apply on the link below: https://app.jobjack.co.za/public/job/61ca87c0-3cf2-4ed4-a6fa-d 93093573616 ONLY applications on www.jobjack.co.za will be considered for the position. Job Reference #: JOBJACK12
Stellenbosch (Western Cape)

JOB VACANCIES FOR NATIVE SPOKEN AND WRITTEN FLUENCY IN

English vacancies for the position of Customer Sales and Services Representatives MINIMUM SKILL AND EXPERIENCE REQUIREMENTS: ·         Minimum Matric qualification or equivalent and a clear criminal record. ·         Previous experience in call centre / customer service / travel and tourism will be a distinct advantage ·         Native spoken and written fluency in English. ·         Impeccable telephone manner, strong customer service orientation; computer literate ·         Ability to undertake intensive training in complex products ·         Available to work rotational shifts, including weekends and Public Holidays and night shifts. Cv to be sent to Rabannempr@yahoo.fr
De Aar (Northern Cape)

CUSTOMER SERVICES ADVISERS/AGENTS WANTED!

Are you a smooth talker? Do you have a nack for problem solving/conflict resolution within the perimeters of procedure? Got any experience dealing with inbound queries from clients located in the UK & surrounding territories? Do you enjoy a stimulating job that pushes you to achieve your utmost potential? Looking to work in a fast-paced, professional environment?   If you said yes to any of the above, then have WE GOT AN OFFER FOR YOU!   An established company (CAPITA) situated in the City Center are on the hunt for exciting, charismatic and spirited Customer Service Agents!   Minimum Requirements: Matric Qualification. A clear criminal record. 12 months call center experience. Candidates must be computer literate. Candidates must be articulate & well-spoken, possessing a distinguished command of the English language. Candidates must be registered South African citizens, i.e must hold a valid ID/Passport. Basic salary: R with additional benefits after 4-6 months of employment.   Should you be interested, or know of someone fitting the above criteria who might be, please contact or send your CV to Jason Geland at:  . We look forward to hearing from YOU! 
South Africa

JOB VACANCIES WORK PERMIT FOR CANADA / U.S / AUSTRALIA

Job central & Co. is a U.S based employment agency /staffing firm located in Seattle. WA. providing permanent and temporary administrative support staff . Whether you are a client seeking to fill a position, a candidate seeking employment or requiring visa services, We are here to provide so​​lutions.​​ help in recruiting qualified candidates for employers with our vast experience, provision of travelling and visa packages for different countries, we've be​​en dedicated to enriching people's lives with quality employment and training opportunities, and providing companies with innovative workforce solutions that help them increase productivity, improve efficiency and boost the bottom line, in other word we are working relentlessly to solving some of the most challenging and pressing problems of unemployment, We are focused on delivering real value. Our portfolio of services enables us to meet all workforce management needs across all divisions and departments, from office to marketing, finance to engineering — plus law, science, information technology, education and many others including outsourcing and consulting. Our unique strengths and extensive experience will benefit your business wherever it operates around the globe. You’ll find that your worldwide workforce management success is not just our business - it’s our promise We started with a single office as a temporary staffing service -perhaps the first business of its kind. Today, all around the world, we provide this service and so much more, including permanent placement, Recruitment Process Outsourcing, Managed Service Programs, outplacement and human resources consulting. Jobs and Careers Information Technology/Accounting, Banking & Finance /Oil and Gas /Telecommunications /Education/Training / Health care / Science/ Manufacturing / Production Media / Art Trades Services/ Retail / Wholesale / Engineering / Legal Human Resources / Recruitment Administration / Office Sales / Marketing Construction / Building Advertising / Public Relations/ Hospitality / Travel Real Estate / Transportation / Logistics Security / Law Enforc​​ement /Customer Services /Restaurant / Food Services Energy / Mining Others Apply with detailed c.v and cover letter
South Africa

R 9

CUSTOMER CARE AGENTS

Customer Care AgentsTo liaise with members and interest with the members of the Customer Care team o a daily basis by answering queries, provide information, resolve issues in accordance with company policy and provide any other service that may be required through the appropriate channels.Job Description:Receive and Log queriesProvide appropriate information, resolution and world class customer serviceResolving and Escalation of QueriesClosing of QueriesReportingSalary RCall now:
South Africa

CUSTOMER CARE AGENTS

Customer Care AgentsTo liaise with members and interest with the members of the Customer Care team o a daily basis by answering queries, provide information, resolve issues in accordance with company policy and provide any other service that may be required through the appropriate channels.Job Decription:Receive and Log queriesProvide appropriate information, resolution and world class customer serviceResolving and Escalation of QueriesClosing of Queries ReportingSalary RCall now:
South Africa

SERVICE ADVISOR

We are looking for an Service Advisor for a Renowned Automotive Company in Port Elizabeth. Purpose of Position: To strive in providing customers with a professional service experience. Whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals. Requirements: Senior Certificate (Grade 12) Computer literate (MS Office suite – Intermediate level) Autoline computer package experience is highly advantageous Motor dealership industry technical experience Previous Service Advisor experience is advantageous Office administration experience within the Motor Dealership Industry Driver’s license preferred Technical qualification advantageous Responsibility: Main Duties: Prepare for the arrival of the customer Taking the customer at initial consultation upon arrival Ensure accurate Warranty and Motor plan details on system Update Dealer management Systems, track all vehicles and update control systems Liaise with customers Ensure accurate invoice payments Vehicle handover Customer follow ups Basic salary range is between R10 000 - R15 000 per month, plus medical aid and provident. Send CV to info@performitpersonnel.co.za Salary: R15000 Job Reference #: SA001 Consultant Name: Damian Sin Hidge
Port Elizabeth (Eastern Cape)

SEEKING GENERAL ADMIN JOB

A 25 year old female with more than 4 years experience in Admin & marketing is seeking for any Admin related job such as Admin,secretary,PA,receptionist,office assistant and customer service job. Salary must be not less than R. The skills I have is mostly based in customer services department, a diploma in marketing and a multi tasker. I am currently working as a marketing personnel of a college and a part time DJ's manager. Contact me for my full cv.
South Africa

R 4

SERVICE TECHNICIAN

Position: Service Technicians x 10 Location: East Rand Salary: R 23, 750 per month / R 285, 000 per annum Closing date: 25th May 2017 Our client, who is a leader in sales and manufacturing in the tyre industry has a vacancy for Service Technicians at their East Rand branch. The position available has preference to suitably qualified PDI candidates, residing in the East Rand area. Core Purpose: To provide a fully comprehensive service to meet customer requirements and deliver first in service standards via Service Level Agreements or individual instructions. Key Performance Areas: • Attend customer sites / premises and deliver Service Level Agreements to fleets • Complete all job cards / fleet inspections and associated paperwork to company standards on I-Pad (computer) • Attend roadside breakdowns and work to H&S standards (day shift and/or night shift) • Maintain van (vehicle) and issued equipment to highest standard of care • Manage self to improve personal effectiveness Skills and experience required:  Valid Code 10 Drivers License + PDP (not negotiable)  Computer literate  Good interpersonal and communication skills  Ability to work independently as a self-starter within the company’s team  A minimum of two years tyre management experience  A minimum of two years mounting and demounting experience Qualification required: • Matric (Grade 12) • Preference will be given to previously disadvantaged candidates • Preference will be given to candidates willing to be relocated • Preference will be given to candidates with own reliable transport Only candidates matching the requirements, skills and experience need apply. It would be advantageous if suitable candidates are immediately available. Should you not receive a response from us within 2 weeks of your application, please consider it to be unsuccessful. Should you not wish for us to keep your information on our database for future possible positions, please bring this to our attention.
Johannesburg (Gauteng)

JOB - AD POSTED BY NDILEKA MGWALI

Position: Sales Consultant Job purpose: To Market and sell Funeral Insurance products through a service to sell approach. To maintain your customer portfolio and to ensure that all related queries and complaints are dealt with in a professional manner. Key responsibilities § Identify and develop profitable new business opportunities and achieving sales targets; § Develop new sales leads and to build a database of potential clients; § Maintain and grow existing business by cross selling opportunities; § Develop strong client relationships to enhance and increase sales potential and premiums collected; § Keep up to-date sales records for all existing and prospective accounts on company IT systems. § Prepare detailed and professional written proposals and quotations where applicable; § Ensure that your current customer portfolio is satisfied and that all premiums written are collected within the acceptable parameters (Average Collection rate); § All sales transactions need to be done with the company minimum standards and should any sales be processed, and these legislative and compliance standards was not followed the agent will have to rectify it immediately before any news sales transactions can be initiated. Subsequent disciplinary action can be opposed should the contravention of the compliance standard necessitate it. Qualifications & work experience § Grade 12 with English and a second language § Literacy - read and write English and at least 1 official language § Computer literate (word, excel, email and internet) § 3 years working experience § Sales and technical competence essential § Display an understanding and knowledge of the product and industry § Meets FAIS Fit and Proper requirements as per legislation Curriculum Vitae’s to be submitted to: email - recruitment@sbgroupltd.co.za
Queenstown (Eastern Cape)

SERVICE MANAGER REQUIRED FOR CATERING EQUIPMENT COMPANY

DUTIES: To provide all customers with quality repairs to their equipment at the right time, in the right place and at the right price; Ensure that the Service Department runs smoothly and that all departmental objectives are met; Ensure that all equipment (both under warranty and out of warranty) are repaired timeously and effectively on the clients' sites; Ensure that all products are collected timeously from the clients' sites and repaired timeously and effectively by the relevant suppliers; Ensure that all Service-related documentation is captured, processed and authorised as per the agreed procedures, and that all costings and quotations are accurate; In the event that new equipment should fail, follow corrective action procedures Ensure that the assembly of refrigeration units is completed timeously and effectively in accordance with the agreed procedures/standards; Ensure that the retro-fitting of new equipment for the warehouse is completed timeously and effectively in accordance with the agreed procedures/standards; Conduct regular checks on work being done in the Workshop and ensure the on-going provision of high quality maintenance/repair/refurbishment/assembly work. Ensure that outsourced Technicians fulfil their functions and meet the requirements of the job Manage the Department by directing admin and workshop staff, co-ordinating activities consistent with established strategy, goals, objectives and policies. To provide a pleasant working environment with the customer and other persons associated with your duties at all times. Manage key accounts within the service department by reporting on collected data and measurement against Key Performance Area. REQUIREMENTS: An in-depth knowledge of food service equipment and the industry in general. Computer literacy- knowledge of Syspro, MS Word and Excel. Experience minimum of 3 - 5 years in the same or similar industry. High organizing skills. Working experience in the CRM environment essential and be able to implement and maintain the systems; Own vehicle LEVEL OF EDUCATION: Minimum qualification will be Matric or Grade 12 equivalent. Qualified Electrician T/T with F/F experience- Min NTC 4 Qualified at Olifantsfontein Please note: if you have not heard from us in 2 weeks consider your application unsuccessful
South Africa

HELPDESK AGENT/ CUSTOMER SUPPORT CENTER REPRESENTATIVE (1ST

HELPDESK AGENT/ CUSTOMER SUPPORT CENTER REPRESENTATIVE (1ST LINE IT SUPPORT) (This is strictly an employment equity position) R PM CENTURY CITY NO SHIFTS!!!! - MON to FRI 8am to 5pm A leading brand in office automation and printers has achieved high levels of success partly due to their commitment to ensure excellent customer service and back up. Their sales agreement stipulates “Our professional help desk provides multiple levels of support and our well trained Support Center Representatives are available to assist you, the client, in the supply of consumables/parts, technical support and dispatching of trained technicians when necessary. The Support Center has one objective – to find a solution efficiently and quickly.”   This is a great opportunity to join the Service Desk Center which is a small in and out bound call center where duties include: Answer incoming and dealing with calls to the service desk Log incoming service calls and emails for service request and consumable orders Assign calls to service technicians and follow up ensuring that the call is managed through to closure Respond to email queries or requests Provide accurate quotations to clients for service requests, parts and consumable orders Ensure service calls are logged off on completion of task and accurately recorded on the system Ensure all stakeholders are communicated with regarding the status of their service call Ensure parts requests are captured and followed up Ensure Technicians boot stock is logged off correctly Filing of completed job sheets daily Escalate potential problems to Call Center Manager for immediate action Perform all general admin and record keeping in line with company systems Switchboard relief on an ad hoc basis.   Requirements in order to qualify to apply to this opportunity: Matric Non-smoker Basic understanding of ITIL IT technical support experience (at least to level 1) preferred Help Desk/ Call Centre/Customer Service Desk experience gained in any of the following technical environments: IT /Online Banking/ MWeb or Telkom Internet connection support/ Office Equipment. IT technical support experience preferred Initiative and high customer service ethics Bilingual – Able to communicate in English and Afrikaans   Only Candidates who meet the stipulated requirements and who currently live in the greater area of Cape Town are invited to submit an updated CV to mail to recruitment at salesmark dot co dot za stating your reason for having left your previous place of employment. Supporting documents will be required as well as contactable reference details. Thorough reference and credential checks will be conducted We endeavor to respond to all applications, but due to excessive high volumes of CV’s submitted this is not always logistically possible. Thus if you have not heard from us in within 14 days your application will have been unsuccessful. We thank you for your interests in our advertised position and regret that we were unable to send you a personal reply.
South Africa

FIELD SERVICE MANAGER MINING EQUIPMENT (CRUSHERS, GRINDING

Field Service Manager - Mining Equipment (Crushers, Grinding Mills etc) Desired Skills and Experience: The successful applicant will be degree qualified and experienced in Grinding Mills and/or Crushers or has worked with similar equipment in either a field service industrial maintenance environment. ·         Competency in trouble shooting and servicing mineral processing equipment. ·         Strong analytical and technical skills ·         Supervisory skills. ·         Good computer literacy. ·         An ability to work under pressure and display excellent customer service in a multitude of                   cultures throughout Africa & Europe. ·         Work on-site in remote regional areas for extended periods of time. ·         More than five (5) years previous appropriate experience. ·         Mechanical Degree or Trade supported by current documentation. ·         Current driver's licence. ·         Ability to lead, develop and maintain working relationships. ·         Strong customer focus. ·         Willingness to travel the region ·         Valid South African Passport or Permanent Residence Permit Duties:          Advising and overseeing on-site installation of fixed mineral processing equipment.          Trouble shooting equipment in the field.          Conducting regular preventative maintenance training programmes.          Customer after-market services and spare parts support. A strong eye for detail and a determination to do it right the first time Salary: Market related Please send CV to (Use job title as a reference)
South Africa


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