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South Africa
CUSTOMER SERVICE REPRESENTATIVE - SAPCUSTOMER SERVICE REPRESENTATIVE required by Cape town-based manufacturing company.Job purpose:Service customers by taking orders Placing orders on the system Confirming stock ready dateLiaise with client with delivery date Confirm order - plan delivery and date Confirm receipt of order Handle stock, pricing and delivery queries Ensure order file maintenancePrincipal accountabilities: Order taking Delivery planning Delivery confirmation Queries Back orders Credit queries Resell / Pricing Maintenance of Order FileSalary:RCall now:
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Ceres (Western Cape)
Stock Clerks This opportunity exists for a highly motivated and energetic individual who is eager to join our rapidly expanding company and whose profile includes a proven success record in the specific area of furniture retail mentioned above. Essential requirements for all the above positions: • Senior Certificate • Previous experience in a service or retail-related environment • Fluency in spoken and written English • Have an understanding of customer service principles • Willingness and availability to work flexible retail trading hours • Administrative skills • Microsoft Outlook & Microsoft Word / Excel Experience Applicants who do not meet all the requirements will not be considered for appointment. In addition to excellent career opportunities, the Shoprite Group offers market-related remuneration packages, which include attractive benefits. Forward you’re CV, a covering letter (clearly indicating the position you are applying for) and a certified copy of your ID in confidence via email to cgeyer@shoprite.co.za We promote and apply the principles of Employment Equity and reserve the right not to make an appointment.
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South Africa
The House of Busby (Pty) Ltd is home to various INTERNATIONAL&  ESTABLISHED brands. We are looking Retail Associates to join our exciting team within our Jeanswear factory outlet in Access Park. The objective of the role would be to: Maximize sales and customer service, maintain stock rooms and keep them well organised, and perform necessary housekeeping duties.   The job duties would include but is not limited to: Practice professional salesmanship within the guidelines of store policy and department procedures to achieve maximum sales and provide the highest level of customer satisfaction. Receive and verify all merchandise according to Company policy and procedures. Maintain a neat and organised stockroom. Ensure that merchandise is properly tagged and attractively displayed. Ensure that transfers & special orders are handled efficiently. Communicate stock replenishment needs to the Store Manager. Develop and maintain product knowledge of merchandise. Be aware of, and implement store policies and procedures. Conform to the Company dress code and present an image that is consistent with the Company standard. Perform other duties as assigned by Store Manager and Assistant Manager.   Candidate Requirements: Previous experience in a Stock Room Controller role. Matric or a relevant retail qualification.   Salary Offered: Between R - R.   PLEASE NOTE: Your application will not be considered if you do not meet the qualifying criteria. Should you not receive any response within 2 weeks, please consider your application unsuccessful.  
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Stellenbosch (Western Cape)
Innovative manufacturing company based in the beautiful town of Stellenbosch is looking to employ a Customer Orders Clerk. Must be energetic, out of the box thinker, have strong multitasking, problem solving, time management and especially communication skills. KEY PERFORMANCE AREAS * Capture purchase orders on Syspro * Maintain portals for retailers and distributors * Check inventory to make sure requested product is available * Review orders for completeness and accuracy * Notify departments when supplies of specific items are low or when orders would deplete available supplies * Prepares invoices * Inform customers by mail / telephone of order information such as unit price, delivery date and anticipated delays. * Checks customer account for credit and outstanding payments * Recon POD’S on Excel and file * Receive and respond to customer complaints * Stock upliftment * Filing REQUIREMENTS * Minimum of 5 years’ experience in placing of orders in FMCG environment * Working knowledge of Syspro * Proven ability to effectively corresponding with customers telephonically and on email * Good understanding of processing POD’s * Excellent verbal and written communication * Customer service skills essential * Extremely organised and able to multi-task * Attention to detail, accurate order taking * Social skills vital for constant communication with customers SALARY R10 000 - R14 000 CTC (including a provident fund contribution) Please use the following reference number in the subject line of your email: CR377 when applying for this position. Please submit your CV in Word Format to info@cardosorecruitment.co.za. Kindly consider your application unsuccessful should you not receive feedback within 1 week.
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South Africa
Job Title Customer Care Consultant Introduction Top client Minimum Requirements        • Standard 10/ Grade 12 or equivalent • Above average communication and telephone skills Job Specification • Handle and respond to online queries • Handle new clients registrations and follow ups • Provide feedback on product; stock availability and/ other technical or product related information as requested by client • Conduct tours as and when required • Protect the integrity of the company at all times • Assist others as and when required • Comply with safety regulations Full time training provided Call:
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South Africa
Our client, in the medical field, seeks to employ a Customer Care Administrator.  Only comprehensive CVs/resumes which include identity numbers and contactable land line references will be accepted.   Minimum Requirements: Valid Grade 12/matric certificate One years’ experience in administration One years’ experience in Hospital Stock Management Must be proficient in Ms Word and Excel Spread Sheets Must be able to prepare Quotes Must have both good written and verbal communication skills Well presented and spoken Should you not have been contacted within 14 days of submission of CV, kindly accept that your application was unsuccessful.  
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South Africa
Requirements: - Grade 12 - Degree/diploma in Sales/Marketing will be an advantage  - Minimum 2 to 3 year's experience in a direct sales environment (Retail, paint or hardware) - Computer literate  - Experience with Cistech will be an advantage  Responsibilities: - Service customer in-store and telephonically  - Pack orders for customers  - Pack stock in the warehouse  - Stocktake - General administration  Salary offered is R + medical + provident + 13th cheque 
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South Africa
Well established company seeks a stock and customer services clerk. Requirements Must have stock control and customer services experience. Must have sound knowledge of Microsoft office Must be able to work under pressure Must be a fast learner and quick on their feet Must be proactive Work well with little to no supervision Must be available to start immediately Please fax cv to or email your cv.
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South Africa
JUNIOR CUSTOMER SERVICES ADMINISTRATOR - JHB Date Listed – Address – Fourways, Johannesburg, South Africa Job Type – Full Time Our well known client in medical field seeks to employ a Junior Office Customer Services Administrator.   Minimum Requirements: Grade 12 One years’ experience in admin One years’ experience in Hospital Stock Management Must be proficient in Ms Office (Word, Excel, Email etc.) Must be able to prepare Quotes Must have both good written and verbal communication   CV'S ONLY ACCEPTED VIA EMAIL. To apply for this position please email your full updated CV with duties, employment dates & references to cv(at)atwp(dot)co(dot)za Please use the ad code in the subject line of your email. Please remember to attach your I.D., license, matric certificate & any other supporting documents.    
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South Africa
HELPDESK AGENT/ CUSTOMER SUPPORT CENTER REPRESENTATIVE (1ST LINE IT SUPPORT) (This is strictly an employment equity position) R PM CENTURY CITY NO SHIFTS!!!! - MON to FRI 8am to 5pm A leading brand in office automation and printers has achieved high levels of success partly due to their commitment to ensure excellent customer service and back up. Their sales agreement stipulates “Our professional help desk provides multiple levels of support and our well trained Support Center Representatives are available to assist you, the client, in the supply of consumables/parts, technical support and dispatching of trained technicians when necessary. The Support Center has one objective – to find a solution efficiently and quickly.”   This is a great opportunity to join the Service Desk Center which is a small in and out bound call center where duties include: Answer incoming and dealing with calls to the service desk Log incoming service calls and emails for service request and consumable orders Assign calls to service technicians and follow up ensuring that the call is managed through to closure Respond to email queries or requests Provide accurate quotations to clients for service requests, parts and consumable orders Ensure service calls are logged off on completion of task and accurately recorded on the system Ensure all stakeholders are communicated with regarding the status of their service call Ensure parts requests are captured and followed up Ensure Technicians boot stock is logged off correctly Filing of completed job sheets daily Escalate potential problems to Call Center Manager for immediate action Perform all general admin and record keeping in line with company systems Switchboard relief on an ad hoc basis.   Requirements in order to qualify to apply to this opportunity: Matric Non-smoker Basic understanding of ITIL IT technical support experience (at least to level 1) preferred Help Desk/ Call Centre/Customer Service Desk experience gained in any of the following technical environments: IT /Online Banking/ MWeb or Telkom Internet connection support/ Office Equipment. IT technical support experience preferred Initiative and high customer service ethics Bilingual – Able to communicate in English and Afrikaans   Only Candidates who meet the stipulated requirements and who currently live in the greater area of Cape Town are invited to submit an updated CV to mail to recruitment at salesmark dot co dot za stating your reason for having left your previous place of employment. Supporting documents will be required as well as contactable reference details. Thorough reference and credential checks will be conducted We endeavor to respond to all applications, but due to excessive high volumes of CV’s submitted this is not always logistically possible. Thus if you have not heard from us in within 14 days your application will have been unsuccessful. We thank you for your interests in our advertised position and regret that we were unable to send you a personal reply.
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Port Elizabeth (Eastern Cape)
We are currently seeking to employ a Sale/Customer Relations Consultant at our Port Elizabeth branch. Successful candidate will be responsible for: • Assisting walk in customers • Assisting customers over the phone • Liaising with customers during and after the sale • Invoicing • Liaising with warehouses for stock and deliveries • Stock take • Merchandising • Assist customers with complaints and queries • Assist the service department when needed • Liaising with suppliers and buyers regarding stock and special orders. Requirements: • Retail experience as salesperson in the furniture industry • Matric / Grade 12 certificate • Clear criminal record • South African citizen / Permanent South African Resident • Reside in/or near the area • Reliable transports (public transport will be accepted, if reliable) • Must be prepared to work weekends and public holidays
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South Africa
A company seeks to employ an Admin Clerk/ Stock Controller PURPOSE Control the flow of inventory in and out of warehouse to stores Operate point of sale and stock system – Pastel Evolution for both F1  Stores. Maintaining stock categorization on system to ensure efficient reporting. Raising purchase orders and processing GRVs, flow of inventory from suppliers to stores, store to store (IBT) and updating selling prices on the systems. Monitoring stock ageing, developing sales and clearance promos with management. Managing reorder levels. Liaising with stores – analysing sales and stock history to justify orders. Placing reorders with suppliers, managing optimum levels of stock at all times. Liaising and building relationships with suppliers. Take inventory counts Random Spot Checks   Monthly Stock Takes Balancing stock with system Detailed Investigation of variances if any. Receive, open, unpack and issue inventory (IBT) from Warehouses to stores. Compare inventory invoices with Purchase Orders raised to items actually received to ensure that shipments are correct. Dealing with Customs Clearing of stock received from overseas suppliers. Capture invoices on Pastel system. Filing of all paperwork processed for orders, GRV, IBT. Attend to all creditors queries Assist with general administrative duties Skills and Specifications   Experience in dealing with Customs and Importing Freight. Experience with Stock Control procedures. Experience with Pastel Evolution and Pastel POS software. Should have good oral and written communication skills. Ability to efficiently lead, delegate and motivate subordinates. Strong interpersonal relationship skills. Strong negotiation skills The ability to work with other colleagues. The ability to network with suppliers. SECONDARY DUTIES: Assist in resolving customer stock issues experienced and reporting back to management Ability to work under pressure Willingness to work unusual hours if required Position available immediately  
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Port Elizabeth (Eastern Cape)
Company in Port Elizabeth, Eastern Cape seeking to fill role National Customer Care and Operations ManagerMinimum requirements:Matric, and 10 years experience with which at least 5 years in management role Must have worked in the FMCG sector with warehouse and distribution experienceAssist and manage the sales teamManage stock levels and critical to keep close eye on warehouse, production and procurementFull responsibility for warehouse up to sales and counter sales
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Laingsburg (Western Cape)
V-Series Vinyl Cutter with 1130mm Working Area, plus FlexiSIGN Software (NEW) SKU:V-1133 → R7499 0724055174 http://am.co.za/plotter/cutter # We provide best support on our machines include Free online remote assistance direct to your pc, free technicians and will not charge you labour for the life-time of the machine you buy. Take a look at our high tech Vinyl Cutter, an essential tool for both signage business and hobbyists of vinyl cutting. With our easy to use control panel & software, you can cut out beautiful vinyl signs and artworks for display on your medium of choice. Our vinyl cutting machine prices are so affordable, we will challenge any lower price by up to 5%! When you have any queries regarding this product, please check our page: http://am.co.za/plotter/cutter # and feel free to call on 0724055174. I will answer your question and help you make the right decision. Steel Blades Included You can never have too many blades. Our package comes with three Roland vinyl cutter super steel cemented carbide blades with knife point offset 0.25 - 1.0mm. Along with the blades are Roland Cutting Blade Holder and Ballpoint pen Holder. Best Price Not everybody is a professional sign maker or the head of a business in the signage industry. This plotter makes it affordable for you, whether you are a sign maker or a hobbyist! Take advantage of our 1 year quality warranty. A no-risk affordable vinyl cutter is hard to miss! For further information, you can visit: http://am.co.za/plotter/cutter # Or call on 0724055174. Our customer care representative are always happy to aid you with all your queries and issues. Parallel & USB Data Ports. All vector artwork formats from AutoCAD, CorelDRAW and Illustrator can be cut! Cutting speeds from 10 - 800millimeter per second. Free printer driver software. Install as a Printer on your Windows System. Comes with Three Cutting Blades, 1 spare fuse, Artcut Software and 1 Year Quality Warranty. 1M Internal Memory. If you have any questions regarding this product, please check : http://am.co.za/plotter/cutter # and do not hesitate to CALL at 0724055174. I can answer your queries and help you make an informed decision. Advanced Machinery is building machines at "made in China" prices locally here by working together with machinery factories and building up assemble lines in Johannesburg. At last, you still get the super affordable price of equipment made in China plus great services and the after-sales support you deserve. Please get more info from our website: http://am.co.za/ # for Wood Router, Vinyl Cutters, Laser Engraving Machine, CNC Plasma Cutter and many more.
R 7.499
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South Africa
Sales SupportLocation: Various locations - Greater Cape Town REPORTS to: Store Manager & Admin Support Job Purpose: Responsible for contributing to the overall performance of the store by driving sales at every opportunity whilst at the same time making sure every customer receives exceptional levels of service and enjoys their visit to the store. Able to multi-task, handle pressure, work as part of a team and most importantly inspire customers to make a purchase. With infectious enthusiasm and an inspirational style the Sales Assistant needs to use their extensive experience of the retail industry to develop superb organizational, problem solving and sales skills – Ability to explore new territories and push existing limits in the search for sales. Skills/Qualifications: Data Entry Skills, Reporting Skills, Administrative Writing Skills, Understanding the Customer, Customer Focus, Informing Others, Self-Development, Attention to Detail, Professionalism, Microsoft Office Skills, Teamwork, Good numerical skills with ability to manually calculate costs without error, Able to promote the store and its products through effective marketing activities like leafleting etc., Experience of working in a commission based environment, Able to accurately describe a products features and benefits to a customer. MINIMUM 1-2 YEARS EXPERIENCE IN A SIMILAR ENVIRONMENT/ROLE COMPETITIVE SALARY WITH INCENTIVES Job Duties: Able to help customers find what they want Fully aware of security issues concerning stock in relation to shoplifting, shrinkage and theft Experience of working in a commission based environment Support store manager by attending to, incoming / outgoing phone calls, meet and greet clients and assist with sales, reporting & feedback on customer queries. Able to maintain high standards of display & visual merchandising to ensure the store is well presented Ready and able to work individually or within a team environment Good with numbers, and able to use modern computerized equipment and specialized software Good numerical skills with the ability to manually calculate costs without error Able to promote a store and its products through effective marketing activities like leafleting, in store and promotional displays. Experience of working in a commission based environment Able to accurately describe a products features and benefits to a customer Willing to work on a sift basis including evenings and weekends Always smartly dressed, articulate and presentable Ability to take ownership of issues and to work alone with a little or no supervision Extremely organized with a high level of attention to detail Ability to respond to timeframes and deadlines with pace Serving customers at the sale counter or on the floor Offering face to face advice to customers on the stores products Maximising store revenue by suggesting upgrades, service plans, and add-ons to customers Processing returns and refunds as required in line with company procedures Occasionally being responsible for the store security including being its key holder Using the stock management system to log, check, locate and move stock both in and out of the store Responsible for the daily management of the till in the absence of the senior or admin members Ensuring that all areas are clean and adhere to the company’s clear floor policy and Health and Safety requirements Making sure that any item which is removed from a display column is replaced immediately after the sale and recorded in easipos Handling customer complaints in a calm and professional manner Assist with some Administration tasks when the admin members is not available Managing cash and payment systems in accordance with company procedures and policies Salary: R pm - 3 months fixed term. Up to the challenge – email your 2 page C.V to 
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Port Elizabeth (Eastern Cape)
Job Position: Remote External Sales Consultant Ref: 3464 - Lauren Location: Port Elizabeth Salary: R18 000 to R25 000 per month CTC commensurate with experience and qualification – includes basic, target based commission, travel allowance, company cellphone with allowance of R1300 per month + company Provident Fund 5 % after probation period. Petrol reimbursed Qualifications / Requirements • To start as soon as possible • Valid drivers license essential • Must be willing to travel, cover about 5500 km a month in the area with 6 to 8 nights out per month • Minimum of 3 years Sales Representative experience • Good computer skills including MS Excel • Preferable age between 28 and 35 • Must be able to self-manage and must have a clear understanding of KPI’s in respect of their job spec • Sales skills and ability to close deals with customers • Able to deal with customer complaints and follow through to the end • Excellent communication skills • Able to follow call-cycles to liaise with customers on a regular basis • Must complete a polygraph test to be considered for employment Key Performance Areas: • Develop an excellent knowledge and understanding of price list and catalogues • Learn and understand products and stock codes • Understand Sage X3 and all functionalities • Know and understand customer pricing • Collaboration and teamwork are key to the success of achieving customer goals • Sales: - Meeting and exceeding sales budgets - Servicing existing client base - Increase spend in all categories with existing client base - Focus on sales categories in line with company objectives - New business development - Opening new accounts - Focussing on non-buying accounts - Driving specials and promotions - Proactively setup promotions with customers - In-store merchandising, building of displays, floor stand etc • Planning: - Familiar with price lists / own products / new products - Plan monthly call cycles - Set monthly goals per customer and plan accordingly - Plan and integrate sales activities and goals with internal buddy - Set monthly goals with internal sales - Plan call cycle in advance monthly with internal sales • Administration: - Administration and office duties where necessary - Prepare weekly and monthly reports - Maintain call cycle one month in advance - Analysis of sales by product category / customer - Ensure customer electronic details are updated and current Responsibility: Qualifications / Requirements • To start as soon as possible • Valid drivers license essential • Must be willing to travel, cover about 5500 km a month in the area with 6 to 8 nights out per month • Minimum of 3 years Sales Representative experience • Good computer skills including MS Excel • Preferable age between 28 and 35 • Must be able to self-manage and must have a clear understanding of KPI’s in respect of their job spec • Sales skills and ability to close deals with customers • Able to deal with customer complaints and follow through to the end • Excellent communication skills • Able to follow call-cycles to liaise with customers on a regular basis • Must complete a polygraph test to be considered for employment Key Performance Areas: • Develop an excellent knowledge and understanding of price list and catalogues • Learn and understand products and stock codes • Understand Sage X3 and all functionalities • Know and understand customer pricing • Collaboration and teamwork are key to the success of achieving customer goals • Sales: - Meeting and exceeding sales budgets - Servicing existing client base - Increase spend in all categories with existing client base - Focus on sales categories in line with company objectives - New business development - Opening new accounts - Focussing on non-buying accounts - Driving specials and promotions - Proactively setup promotions with customers - In-store merchandising, building of displays, floor stand etc • Planning: - Familiar with price lists / own products / new products - Plan monthly call cycles - Set monthly goals per customer and plan accordingly - Plan and integrate sales activities and goals with internal buddy - Set monthly goals with internal sales - Plan call cycle in advance monthly with internal sales • Administration: - Administration and office duties where necessary - Prepare weekly and monthly reports - Maintain call cycle one month in advance - Analysis of sales by product category / customer - Ensure customer electronic details are updated and current Salary: R18000 to 25000 Job Reference #: Remote External Sales Consultant
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Paarl (Western Cape)
Our client, an FMCG Manufacturing company seeks a suitably qualified Key Account Administrator at their Head Office in Southern Paarl. The Key Account Administrator acts as the connecting piece between the Customer and the Sales Person by processing orders, keeping track of customer information and providing post sale customer reports, collecting, organizing, and filing sales orders using knowledge of paper and electronic filing systems. KEY PERFORMANCE AREAS Export Sales • Receive export contracts • Ensure client account details are up to date / sending take on forms • Send contract details to factory and logistics • Load contracts to Dropbox/OneDrive and contract sheets • Update shipment schedules • Daily correspondence with clients / handling queries • Daily correspondence with factory / logistics • Drafting Sales Confirmations where necessary Domestic Sales • Daily correspondence with clients / handling queries • Daily correspondence with factory / logistics / admin / lab • Drafting quotes and contracts • Ensure client account details are up to date/ Sending take on forms • Send contract details to factory and logistics • Load contracts to Dropbox/OneDrive and contract sheets • Coordinating local orders and deliveries for all factories • Client visits • Arranging payments for COD orders • Sending Invoices / Delivery notes / COA's • Arranging collection of empty drums from client sites Customer Care / Samples • Sending annual customer satisfaction questionnaires • Update of Quality Documents folder on Sharepoint • Sending sample requests to lab • Daily follow ups, sample details and results • Sending sample waybills and COA's • Invoicing of samples when necessary • Updating customer visit schedule PR and Marketing • Ordering and arranging marketing materials • Trade show applications and arranging materials • Linkedin, Website and other digital marketing Stock • Weekly group stock reports SA and EU • Managing intergroup stock between Malelane and the rest of the group REQUIREMENTS • Tech-savvy and have a strong eye for detail to accurately maintain a database of customer information. • Strong communication skills. • Their ability to navigate these situations directly affects the revenue of their employer. • Defusing upset customers using interpersonal communication skills • Using Microsoft Office Suite to maintain sales figures and create presentations • Presenting sales data to sales management • Be able to perform under pressure • At least 3 -5 years’ experience in the Key Account Administrator field • Added advantage would be if candidates is from the fruit juice concentrate / fresh fruit / beverage industry SALARY: R28 000 – R35 000 CTC, pension and medical aid included Please use the following reference number in the subject line of your email: CR500 when applying for this position. Please submit your CV in Word Format to info@cardosorecruitment.co.za. Kindly consider your application unsuccessful should you not receive feedback within 1 week. Salary: R28000 - R35000 Job Reference #: CR500 Consultant Name: Mari Cardoso
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South Africa
Our client, a leading South African online retailer, is looking for highly talented people to join our team in Kempton Park. We need committed people who want to deliver a great service to our customers, get involved in interesting and inspiring challenges and shape the face of ecommerce in Africa.   The position reports to the Inbound Manger and you may or may not have direct reports, depending on the size of the business at the time of employment.   Your responsibilities will include: Ensure that stock control department is well organised and controlled to sufficiently support production and the goals of the business Implement improvement processes and maintain procedures and systems to minimise costs and maximize working capital Ensuring all work areas are clean and tidy and safe for staff to work in Ensure that the Returns Policy is strictly adhered to, from the time the returned stock arrives back at the warehouse. Give feedback to Retail Buying department when stock is returned without proper authorised paperwork. Checking and confirming that the costs and quantities claimed for by the customer correlates with that was stated on the RFC (Customer Claim Form) Oversee tracking of pickup requests in 3PL system. Place stock in designated areas for ongoing projects Produce daily reports to ensure key critical areas of the returns process are controlled Manage control measures to ensure mistakes, inaccuracies and discrepancies are highlighted, addressed and resolved Ensure that all the documents related to the products unwanted by the customers are in order Inspect the products received from the clients and see if they match the data written in the return papers and make sure that all these products are properly stored Check if the products returned can be resold and prepare them for put-away back into stock into a new location In some cases, pack the products and send them to the supplier or back to the customer In case the stock is not in a sellable condition, the Returns Clerks have to prepare the products for transportation to the clients. They must prepare all the paperwork related to these operations. Carefully check all the papers and receipts and make sure that all the data are correct and correspond to the real products Solve all the issues related to the discrepancies between the documents and the stored stock Collaborate with the warehouse managers and supervisors in order to perform detailed inventories.   Qualifications and attributes: Matric or equal qualification Ideally possessing a relevant professional qualification and/or suitable background experience (at least 2 years) in inventory management / purchasing Have a detailed understanding of inventory control / warehouse management systems Hours Shift work as per agreed roster   In order for us to process your application,  please send me the following documents to   1.        Copy of pay slip 2.        Copy of ID 3.        Copy of Driver’s Licence 4.        Copy of Matric Certificate & other qualifications, 5.        and your notice period.
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Pietersburg (Limpopo)
Sales Representatives required in Polokwane and Mpumalanga within the Beverage / FMCG industry. Sales Representative will be accountable for quality, standards, service and desired outputs within inter-related functional areas of responsibility.Requirements:Grade 12 / Matric / NQF level 4Up to 2 years’ experience (Operational Execution) Experience in a sales/marketing/FMCG environmentDriver’s LicenseBasic knowledge of PC, or potential to acquire itDuties:Manage and build customer relationships with Outlet ownersDrive weekly customer calls per outlet to build effective partnerships and resolve customer issuesEnsure all current, correct customer master data captured onto Rapid Trade and is maintainedAchieve customer sales volume targetsEnsure each outlet buys directly from the Company consistently on a weekly basisManage the Company refrigeration assets by driving governance and complianceManage all the Company assets in the outlets including permanent merchandising and signageEnsure the Company products are stocked in fridges as per guidelinesConduct asset verification surveys (Fridges, etc.)Assist customers with managing stock replenishment to minimise stock outsManage stock rotation and quality
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South Africa
A vacancy exists at a pharmaceutical company in Pretoria for a Assistant DC Logistics Manager MAIN PURPOSE OF THE JOB To plan,direct, manage and coordinate logistics, warehouse, transportation and customer service activities.Lead and direct strategic planning for logistics and customer service, manage logistics personnel and logistics systems and direct daily operations KEY PERFORMANCE AREAS 1. Organize the storage and distribution of goods 2. Cost control 3. Business development 4. Planning and managing of routes 5. Reporting 6. Performance Monitoring 7. Customer relations 8. Vehicle maintenance JOB REQUIREMENTS 1. JOB REQUIRED KNOWLEDGE • Communication skills (Afrikaans &English) • People Management • Computer Skills • Internal company procedures and policies 2. JOB REQUIRED SKILLS • People management(including discipline) • Verbal and written communication • Numeracy skills • Working towards deadlines • Attention to detail • Accuracy 3. EXPERIENCE • Minimum of 5 years’ experience in transport management/logistics • Computer literacy • Experience in a Pharmaceutical or FMCG • Experience in Wholesale and Distribution environment 4. FORMAL QUALIFICATIONS (If applicable) • Grade 12 Diploma/Degree in Transport Economics/ Logistics 5. CREATIVENESS IN MY JOB Continuous improvement of processes Performance management 6. VULNERABILITIES IN MY JOB Short stock delivered to customers Stock losses in transit MINIMUM REQUIREMENTS OF THE JOB • Refer to the above COMPETENCIES Essential ? Deciding and initiating action ? Leading and supervising ? Adhering to principles and values ? Relating and networking ? Persuading and influencing ? Presenting and communicating information ? Analyzing ? Planning and organizing ? Delivering results and meeting customer expectations ? Coping with pressures and setbacks ? Achieving personal work goals and objectives Desirable ? Working with people ? Presenting and communicating information ? Writing and reporting ? Applying professional and technical expertise ? Creating and innovating ? Formulating strategies and concepts ? Adapting and responding to change ? Entrepreneurial and commercial thinking Relevant ? Learning and researching ? Following instructions and procedures ? Delivering results and meeting customer expectations Low relevance If you have not heard from us in 14 days, consider your application unsuccessful, however you will be added to our database and contacted should a position come available
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East London (Eastern Cape)
We are recruiting for a recently qualified Logistics Graduate. The successful candidate will be offered a 1 year experiential learning contract to: · Assist the Logistics Team with downloading customer releases, checking customer requirements, verify sales forecast, create packing/export documents and communicate with customer for approval, book containers accordingly and capture shipping information onto the MRS database as per customer requirements · Ensure on time delivery and container accuracy · Verify logistics data to ensure containers are prepared as per sales plan and departs as per agreed booking dates · Control shipping documentation · Communicate daily with supplier to ensure planned receipt of raw materials · Forward all export and invoicing information to relevant person · Visually monitor raw materials · Ensure there is sufficient finished goods stock available to meet customer requirements · Capture GRN’s when required · Conduct spot checks in the Stores · Relieve absent employees (Stores Controller, Stock Controller, and Forklift Drivers).
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Port Elizabeth (Eastern Cape)
Our client in the retail industry is seeking to employ an Internal Sales Support Admin to join their company. Duties include: * The successful candidate provide support to sales representatives in the field and to deal with customers or prospects who contact a company's sales department. * Manage correspondence between Sales Consultants and their customers. * Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails * Direct new sales opportunities to the appropriate sales consultant for further development and closure * Update reps on order status and delivery details so that they can keep customers informed * Obtain a range of information from customers for identifying customer needs. * Contact customer to update them on the status of an order or a delivery * Maintaining customer services by responding openly and objectively to complaints / queries relating to goods and services * Receives emailed orders from customer and Sales Consultants. * Compiling and forwarding quotations. * Processing customer orders ensuring correct prices, discounts and item numbers * Follow-up on quotes not converted to sales orders * Receiving feedback on processed and back orders and informing the relevant person(s). * Factors may include but are not limited to - Forwards feedback to relevant person, ensures that after sales service is provided, ensures prompt delivery of back orders * Completing details on collection cards for goods to be collected. * Factors may include but are not limited to - incorrect stock, wrong account, cartridge * Assisting customers with orders consisting of non-standard stock items and repairs * Communicate with logistics departments to agree on delivery dates where applicable Minimum Requirements: * Matric * Previous experience in a similar role or sales support environment. Should you want to apply for the position, please send through your CV to the following email address and use the reference number for the position as the subject of the email Email: (Email Address Removed) Should you not hear from us within 2 weeks of applying please consider your CV unsuccessful *Desired Skills: * * Retail *Desired Work Experience: * * 1 to 2 years *Desired Qualification Level: * * Diploma
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East London (Eastern Cape)
ADVERT:TELESELLER REQUIREMENTS: GRADE 12 or higher qualification Computer Literacy Knowledge of Excel Telephone etiquette Aim to be multi-skilled allowing to perform any role in the operation. Accuracy and effective communication skills Must be punctual, reliable and willing to learn Any responsible request by Management must be adhered to. JOB DESCRIPTION Call each customer as appearing on the customer phoning list for a specific day of the week Enter each customer’s order accurately on the order sheet, repeat the order to the customer and tick off each product item on the sheet as proof of this check (name of customer, product, size, flavor and quantity) Capture the customer’s order into the computer system Double check the correct customer, product, size, flavor, quantity, availability of stock Print the invoice and mark off against the customer’s name on the customer phoning list as proof of invoicing On completion of the days order taking, a tick should appear against each customer as proof of customer invoice (Two ticks for a cheese order) Check all invoices appear on load sheet and tripsheet Sign load sheets after checking and give to Telesales Controller Whenever a merchandiser stated that no order is required or where a merchandiser never placed an order, the representative must be informed (email Telesales Controller and Rep) Cut-off time is midday daily. However, any order received from a major customer up to 14:00 must be accommodated. Telesales coordinator must inform sales representatives, and Marketing Manager when orders come in late No delivery to a major supermarket in East London/Mdantsane may be cancelled due to an underweight load without permission form the Marketing Manager If the Marketing Manager granted permission to not deliver an order, telesales must inform the Store Manager and Representative of the decision
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South Africa
A well-known international fast food franchise requires the above to be responsible for ensuring that the restaurant delivers high-quality food and drink and good customer service.   Well known international fast food franchise requires the above to be responsible for:   ·         Organising stock and equipment, ordering supplies and overseeing building maintenance, cleanliness and security. ·         Planning and working according to budgets, maximising profits and achieving sales targets set by head office. ·         Responsible for administering payrolls etc. ·         Ensuring standards of hygiene are maintained and that the restaurant complies with health and safety regulations. ·         Recruiting new staff, training and developing existing staff and coordinating staff scheduling and rosters. ·         Ensuring high standards of customer services is maintained and responsible for handling customer complaints and queries. ·         Preparing reports and other performance analysis documentation. ·         Reporting to and attending regular meetings with Area Managers or head office representatives. ·         Organising marketing activities, such as promotional events and discount schemes. ·         Analysing and planning restaurant sales levels and profitability. ·         Coordinating the entire operation of the restaurant during scheduled shifts. ·         Meeting and greeting customers. ·         Organising and supervising the shifts of kitchen and cleaning staff. ·         Checking stock levels and ordering supplies. ·         Preparing cash drawers and providing petty cash as required.   Minimum requirements for the role:   ·         Minimum Matric Certificate is essential. ·         Previous fast food restaurant management experience is essential. ·         Knowledge of food hygiene and customer service is essential. ·         Must be willing to work shifts. ·         Excellent command of the English language is essential. ·         Successful applicant will be required to undergo three individual assessments. ·         Previous experience managing a team would be preferred.  
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South Africa
This position requires the successful applicant to achieve sales targets in an outbound call center Responsibilities include: 1) Meet and exceed sales targets: • Generate new leads for new business. • Make outbound cold calls to potential clients. • Convert leads into sales. • Adhere to company targets for sales set for the month. • Grow the new customer base. • Participate in the marketing, selling and promotion of products. 2) Administration: • Capture the customer information correctly into our in-house system. • Follow up with customers to ensure the relevant documentation is received and completed as per company standards. • Facilitate incoming complaints, requests and suggestions from customers through e-mail or fax and process their requests. • Ensure that the system is updated with customer orders. 3) Customer Relations: • Ensure a good rapport with all customers. • Ensure adherence to all company values and standards. • Always ensure that the service given to customers is of the highest standard. • Ensure high levels of after sales service for all customers. 4) Stock Control: • Continuously monitor stock in all warehouses for availability for sale. • Liaise with external agents to ensure the timeous delivery and seamless installation of appliances in outlying areas. 5) Effective teamwork, self-management and alignment with Company values Basic Requirements: Matric; Clear ITC and criminal Record; MS word and excel; 2-3 years continuous experience in sales call centre (outbound); Must be fluent in English and another South African Language. Competencies Required: Target Driven, Well spoken, Excellent negotiating skills; Ability to multi task; Assertive; High energy levels; Ability to work under pressure; focused and disciplined; Strong attention to detail; Flexible; Ability to function as part of a team To apply send CV's to - (Please add: "application Outbound Sales Agent - and your full name " in the subject line)
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Port Elizabeth (Eastern Cape)
Job Position: Internal Sales - Telesales Ref: 3786 Location: Port Elizabeth – Markman Salary: R6000 per month commensurate with experience and qualification 3 month fixed term contract position Qualifications / Requirements: • Excellent communication skills • Goal-driven • Team-player • Able to work and thrive under pressure • Self-starter and willing to go the extra mile without additional encouragement Key Performance Areas: • Receiving and capturing orders • Checking of customer pricing, from master pricelist before processing invoices • Checking stock availability before processing invoice • Ensure no orders are released when payment is owed • Processing sales orders and delivery notes • Invoicing • Keep to daily deadlines, ensuring all work is completed and checked before COB every day • Customer courtesy calls • Answer sales related queries via email and/or telephone • Provide cash before delivery customers with estimates/proforma invoices • Follow up on clients regarding payment outstanding to release orders timeously • Daily / weekly pending quote reports • Daily/ weekly call reports • Sending of bulk notification emails Responsibility: 3 month fixed term contract position Qualifications / Requirements: • Excellent communication skills • Goal-driven • Team-player • Able to work and thrive under pressure • Self-starter and willing to go the extra mile without additional encouragement Key Performance Areas: • Receiving and capturing orders • Checking of customer pricing, from master pricelist before processing invoices • Checking stock availability before processing invoice • Ensure no orders are released when payment is owed • Processing sales orders and delivery notes • Invoicing • Keep to daily deadlines, ensuring all work is completed and checked before COB every day • Customer courtesy calls • Answer sales related queries via email and/or telephone • Provide cash before delivery customers with estimates/proforma invoices • Follow up on clients regarding payment outstanding to release orders timeously • Daily / weekly pending quote reports • Daily/ weekly call reports • Sending of bulk notification emails Salary: R6000 Job Reference #: Internal Sales - Telesales
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South Africa
The role of the Head Chef: Key Skills Achieves food margin Strong leadership skills Leadership Delivery of Food Service Systems Compliance Delivers Company Standards Food Margins Meets and exceeds company Food GP budget All kitchen staff to be trained on dish specification and how to achieve food margins Orders of food stock appropriate to sales levels and not over ordered All sub standard food is returned with the appropriate paperwork and the supplier contacted Supplier issues to be cascaded to senior managers. Ensure that the store men checked and signed all deliveries. Prepares food for service appropriate to sales levels Controls wastage and records / reports all wastage Only nominated suppliers and petty cash purchases are minimum to zero Ensure store men process all invoices daily and accounted for Staff Food policy is followed with no unauthorized food leaving the kitchen Dishes are to specification with no over portioning Keeps within budgets set for ordering. All stock is secure and no loss of stock Stock rotation is followed and all store rooms/ fridges and freezers are in order Monitors & controls stock levels – daily, weekly and monthly ensuring there are no shortfalls Delivery of Food Service Ensure all menus are to company specification. Ensure all dishes are to company specification. Ensure all recipes and preparation requirements are met. Ensure temperature, seasoning and flavours are to specification Ensures readiness for service and the pace is set for peak trade Ensure all food is presented for service in a timely manner and in correct sequence Ensure that the storage of food meets company and statutory health and safety requirements Deal with any customer returned food in a timely manner  Delivers Company Standards Deliver the company kitchen standards as identified on Kitchen Audit Implement and ensure the company Health & Safety Policy is met at all times – this includes the training of all kitchen staff Comply & implement all Health and Safety and Food Hygiene requirements Ensure temperature records and food labelling are maintained and up to date Ensure the kitchen is clean and hygienic, making sure cleaning rotas are adhered to and records kept Ensure all food is served to specification Ensure the kitchen uniform and personal hygiene requirements are adhered to Ensure the kitchen runs smoothly on a daily basis & is adequately stocked with all necessary goods Promote a positive perception of the company at all times both internally & externally Attend company meetings as requested Personnel Skills Training and recruitment of kitchen team members in line with company & statutory requirements Identify recruitment needs and agree action plan in a timely manner Recruit a team that meet & exceed customer service standards Identify training needs and deliver training to drive sales and profits Assist in the set up, update & completion of all staff personnel files within the time frames, ensuring terms and conditions and employee handbooks are signed and filed Deal with day to day personnel queries Assist in the Performance review all kitchen staff on an ongoing basis Actively take part & assist Managers and Head Chefs in training Leadership Inspire & motivate the team to achieve food to specification and therefore achieve sales and profits Leads by example, setting the pace and standards Train and develop the team to deliver food to specification Praise and recognise good performance Deal with poor performance through informal reprimands and where necessary the company disciplinary procedure Pro-active in problem solving Can work on own initiative to deal with problems and opportunities Communicate a vision of success which the team want to be part of Manage the day to day food administration ensuring systems compliance This is a new hotel in Africa, internationally branded. Full Expat package & tax free salary is on offer. The Chef is needed ASAP.  Please send my your CV to  
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South Africa
INTERNAL SALES ASSISTANT REQUIREDWe require a Sales Assistant for our Pietermaritzburg Branch. K.P.Is Assisting customers with stock and invoicing. Merchandising of stock. Stock takes. Typical Tasks: Invoicing customer purchases. Merchandising of stock according to categories and codes. Maintenance of allocated isles. Stock takes (pre and post as well). Housekeeping. Following up with customer queries and orders. Skills Required: Must have excellent interpersonal and communication skills. Excellent telephone etiquette. Ability to handle cash and cash ups.Interested candidates must please email their CV's to shortlisted candidates will be contacted.
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South Africa
Fragrance and Cosmetics Company seeks makeup/beauty sales consultants.  The successful candidate will be required to sell authentic branded perfume and cosmetics. In addition to sales, the successful candidate will be required to assist and advise customers on products that are suitable for their skin type and colour preference.   The position will require the successful candidate to be responsible for card and cash payments, managing stock levels within the store, advise the manager timeously that stock is running low or not available, be responsible and available for stock takes and receiving large amounts of stock, keep up to date with special promotions, update client information regularly and aim to exceed customer expectations by living the Faureal brand.   Previous experience working in a sales, make-up and cosmetics treatment environment is essential. Candidates should be self motivated, driven, disciplined, have good verbal and written communication skills.   Candidates always present a professional look are invited to apply.   At least 1-2 years of sales/customer service experience is beneficial. Please send a copy of your CV as well as a recent photo of yourself when responding to this advert. Basic plus commission
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South Africa
An exciting career opportunity is presently available for an experienced General Manager/Operator for the Cash Crusaders store in Centurion. Candidate Requirements· Grade 12 qualification essential Previous experience managing a retail store essential Merchandising and selling skills essential Valid South African Drivers License would be required Honest, reliable, self-motivated and self-driven is essential characteristics that is required. The main job responsibilities will be: Driving Sales and Turnover, Minimizing stock losses/shrinkage Proven people management experience with a smile Be the face of our store and drive a world class customer experience Ensure that merchandising standards are adhered to at all times Ensure that store repair on second-hand goods are kept to minimum. Ensure that store margins is maintained. Ensure that stock management is done according to system procedures. Ensure that all system procedures are follow and adhered too. Ensure staff management. Ensure that all in-store and national promo's are run as required. Ensure that all day to day administration is done Training: 6-8 week extensive training would be provided to ensure that the successful candidate fully understand how to work in Cash Crusaders store and how to comply with the operational standards. The General Manager role is expected of you to take ownership of the store as your own business. In this role you will be responsible for engaging with our customers on a daily basis. Your fun, energetic approach to life will see you leading your team by example and also driving an unforgettable customer experience. As part of your role you will be required to engage with the business owner regarding stock flow, stock shrinkage, maintaining visual standards, budget management, employee relations and recruitment. All application should be email to . If the CV received to not adhere to above requirement it would not be considered. The successful candidate will undergo complete background check and will to provide authorization to complete such a check.
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