MOTOMIA SALES SUPPORT IN SOUTH AFRICA

Sales SupportLocation: Various locations - Greater Cape Town REPORTS to: Store Manager & Admin Support Job Purpose: Responsible for contributing to the overall performance of the store by driving sales at every opportunity whilst at the same time making sure every customer receives exceptional levels of service and enjoys their visit to the store. Able to multi-task, handle pressure, work as part of a team and most importantly inspire customers to make a purchase. With infectious enthusiasm and an inspirational style the Sales Assistant needs to use their extensive experience of the retail industry to develop superb organizational, problem solving and sales skills – Ability to explore new territories and push existing limits in the search for sales. Skills/Qualifications: Data Entry Skills, Reporting Skills, Administrative Writing Skills, Understanding the Customer, Customer Focus, Informing Others, Self-Development, Attention to Detail, Professionalism, Microsoft Office Skills, Teamwork, Good numerical skills with ability to manually calculate costs without error, Able to promote the store and its products through effective marketing activities like leafleting etc., Experience of working in a commission based environment, Able to accurately describe a products features and benefits to a customer. MINIMUM 1-2 YEARS EXPERIENCE IN A SIMILAR ENVIRONMENT/ROLE COMPETITIVE SALARY WITH INCENTIVES Job Duties: Able to help customers find what they want Fully aware of security issues concerning stock in relation to shoplifting, shrinkage and theft Experience of working in a commission based environment Support store manager by attending to, incoming / outgoing phone calls, meet and greet clients and assist with sales, reporting & feedback on customer queries. Able to maintain high standards of display & visual merchandising to ensure the store is well presented Ready and able to work individually or within a team environment Good with numbers, and able to use modern computerized equipment and specialized software Good numerical skills with the ability to manually calculate costs without error Able to promote a store and its products through effective marketing activities like leafleting, in store and promotional displays. Experience of working in a commission based environment Able to accurately describe a products features and benefits to a customer Willing to work on a sift basis including evenings and weekends Always smartly dressed, articulate and presentable Ability to take ownership of issues and to work alone with a little or no supervision Extremely organized with a high level of attention to detail Ability to respond to timeframes and deadlines with pace Serving customers at the sale counter or on the floor Offering face to face advice to customers on the stores products Maximising store revenue by suggesting upgrades, service plans, and add-ons to customers Processing returns and refunds as required in line with company procedures Occasionally being responsible for the store security including being its key holder Using the stock management system to log, check, locate and move stock both in and out of the store Responsible for the daily management of the till in the absence of the senior or admin members Ensuring that all areas are clean and adhere to the company’s clear floor policy and Health and Safety requirements Making sure that any item which is removed from a display column is replaced immediately after the sale and recorded in easipos Handling customer complaints in a calm and professional manner Assist with some Administration tasks when the admin members is not available Managing cash and payment systems in accordance with company procedures and policies Salary: R pm - 3 months fixed term. Up to the challenge – email your 2 page C.V to