Inbound outbound

East LondonPurpose:Classified advertising inbound and outbound telesales(including online). Product training will be provided.Main Responsibilities/Outcomes Generate sales to new, existing and dormant clients. Compile and maintain a healthy client database Develop sales leads to promote the newspaper for both print and online Meet/ exceed personal sales targets Customer service and support Live capturing of advertisement bookings and wording Electronic file management and administrationSkills, Attributes and AttitudesKnowledge Tele-sales Open and close sales calls. Computer literacy.Skills Excellent communication Good command of English Fast and accurate typing Professional and pleasanttelephone manner Ability to meet/ exceed targets Accuracy Excellent spellingAttitude Confident Ability to meet stringentdeadlines Punctual Ability to work underimmense pressure Time management Self-disciplined Perseverance Friendly AssertiveQualifications and ExperienceMust have matric At least 2 years of outbound call centre experience Clear speaking voice and excellent spelling abilityAble to start immediately To work extended hours when required to do so

Our client has a requirement for an Outbound Manager to ensure optimum productive processing of orders.   Job Description: Strategic planning and implementation. Ensure picking allocations are effectively allocated. Ensure all SLA orders are placed and picked accurately and timeously. Ensure the accuracy through checking/quality control of picked orders. Ensure the timeous and effective dispatch of processed orders. Control and accurate hand over of documentation. Ensure management of staff in the department, with regards to induction, training and development, performance and productivity, time keeping, health and safety and discipline and motivation. Ensure adherence and external audit processes. Consistently achieve the output levels required. Overall general maintenance and housekeeping. Management of budget and cost control. Management of stock tacking processes. Management and control of health, safety and environment of inbound logistics. People Management including: Managing the performance of subordinates and disciplinary actions as required. Operational management of employees. Ensuring continues improvement process within logistics to maximize performance. Updating of process and procedures. Preparation and presentation of reports to Executive Management on Logistics activities.   Minimum Working Experience Required: Must have a minimum of 5 years’ experience in a logistics environment. Must have relevant Logistics qualification. Warehouse Management Systems (Red Prairie) would be an advantage. Must have knowledge of HR/IR.   Minimum Academic Qualification Or Competencies Required: Matric. Logistics Diploma/Degree.

Are you young sitting at home but looking for a job and available to start working immediately. This is for you, please call now to apply for a call centre job. With or without experience candidates are all welcome.

We are currently looking for people who are self motivated,target driven,vibrant,hardworking,enthusiastic and good communication skills. If you think you have what it takes, come and join us. You must be good in communication skills and preferably with relevant experience or none as training will be provided.Candidates must have grade 11 or 12 and be between the ages if years.Salary ranges from R plus commission.To apply contact Mashudu on

Internal Sales Agent - South Africa's leading IT hardware and appliance rental business. We are looking for dynamic sales people for an IT Hardware Sales position. You do not need too much formal IT Sales Experience, though you must have an aptitude for IT to learn what you are selling. You should be:  1) A Finisher; don’t leave work each day until all your tasks are complete.  2) Organised  3) Friendly with a good telephone manner  4) Hardworking, willing to go in the extra mile  5) Willing to work at a fast pace  6) able to provide previous job references This is an inbound/ outbound TELEPHONIC SALES position. You will be based in an office in Sandton. This is a great opportunity for a hardworking and very focused individual to build a sales career. Salary is negotiable based on experience, and includes a basic plus commission. Work for a fun, energetic and fast growing IT hardware and solutions company with good job growth prospects.

Call Centre Agent An expanding company in Jhb need to employ 12 energetic matriculants to start working urgently for inbound & outbound call center. No experience needed. Remuneration R/R. To apply please contact: Closing

Required is a position as call centre agent- inbound/outbound. I have experience in insurance and interviewing potential candidates. I also have experience as counter sales rep selling vehicle parts.

We are currently recruiting In-experienced call center Agents for our client based in Johannesburg on an on-going. Suitable candidates will ideally be available immediately and have a basic knowledge in call center environment. The role will be working in a very busy environment where you will be handling volumes of inbound & outbound calls. The role will involve dealing with a variety of queries and logging details onto an in-house system for escalation/resolution. The hours of work are Monday to Friday and will be between 8am - 6pm (8am-5pm or 9am - 6pm). Pay rate is basic plus commission on monthly basis. If you are interested in this role and feel you have passion please apply by submitting your CV in the first instance by hand. Successful candidates will be contacted immediately to attend a one weak training that includes a assessment to be written. Empire Solution is acting as an Employment Business in relation to this vacancy.Reference: NO-EXP-CC Banking or payment details should not be provided when applying for a job. Rising Star is not responsible for any external website content. All applications should be made via whatsapp / sms`s. 833 - show phone -

Job Position: Purchasing Clerk Ref: 3784 Location: Port Elizabeth Salary: R10 000 to R12 000 negotiable per month Email your updated CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • 2 years Purchasing experience, within a manufacturing environment • Pastel experience • Accurate, good eye for attention to detail • Good communication skills and confident disposition Key Performance Areas: • Ordering from engineering companies • Obtain 3 quotations, assess for best suitability and cost • Communication quotation and product to necessary departments • Negotiate prices • Enter inbound and outbound receipts • Process orders and arrange delivery Responsibility: Email your updated CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • 2 years Purchasing experience, within a manufacturing environment • Pastel experience • Accurate, good eye for attention to detail • Good communication skills and confident disposition Key Performance Areas: • Ordering from engineering companies • Obtain 3 quotations, assess for best suitability and cost • Communication quotation and product to necessary departments • Negotiate prices • Enter inbound and outbound receipts • Process orders and arrange delivery Salary: R10000 to 12000 Job Reference #: Purchasing Clerk

Mango5 is an Outbound Call Centre situated at Airport Industria, Cape Town. We are looking for a Sales Training Administrator in our Training Department. Requirements: - Previous sales experience advantageous (cold calling, outbound sales) - Experience with SETA and submission of Skills as well as EE Reports - Facilitation experience would be preferred - Broad understanding of the Call Centre (inbound and outbound) environment - All administration which would include but not be limited to the upkeep of training registers and reports, filing, printing of material etc. Qualifications: - Matric - Facilitators course or equivalent qualification Should you meet the above requirements please send your CV together with your supporting documentation to - REF STJan Please note that due to the high volume fo CV's received, only shortlisted applicants will be contacted.  

Policy Excess Insure LTD is an insurance intermediary, based in the United Kingdom, which distributes products through brokers and directly to the customer. A role has arisen for a Customer Services Executive to work in our call centre based in Port Elizabeth, South Africa. PEX Insure is a London based insurance intermediary, servicing British customers. This role will service our British customers only. This role will report into the Office Manager. The successful candidate will be responsible for managing inbound claims, sales enquiries and debt collection. The successful candidate should have excellent telephone communication, and computer literacy skills. Policy Excess Insure is a young, dynamic and fast-moving company. The ideal candidate will be ambitious and keen to help shape the growth of the business’ s future. Key Responsibilities will include: i. Managing inbound Breakdown and Home Emergency claims, including: a. Policy Validation, b. Reviewing the Contract Terms against the acceptance criteria, c. Network assistance deployment, d. Taking Excess payments, e. Keep customers up to date on progress, f. Post claims care. ii. Managing inbound and outbound Insurance sales calls a. Verifying sales information on policies bought online, b. Obtain and verify key documentation required, c. Re-run quotes where required and take any additional payments and penalties required, d. Chasing warm leads and attempting to convert them into sales, e. Cross sell and up sell policies on the telephone to the existing clients. iii. Debt collection a. Chase clients for direct debit defaults, b. Take payments for defaults and any penalties incurred Matric is a must. Salary R 6 000.00 pm. Only applications in PDF with a headshot will be considered. Applications can be sent to recruitment@nova-direct.com

We are looking for an Operations Supervisor at our branch in East London to start 01 March 2021. JOB TASKS: - Control and maintain all the shipments on the floor Make sure that all trip sheets and manifests are closed properly Double check inbound and outbound processes Check all possible misroutes Prepare an analysis report Interact with the Zone Controllers / Managers / Agents / Drivers and Customer Service Prepare miss collection and problem collection reports Daily planning Doing the floor check on a daily basis and attend to customer queries Ensure all deliveries and collections are done on time Responsible for all outbound freight Correct SOP’s need to be adhered too Receive and dispatch freight Open and close the branch Work over weekends when required Assist on routes when a courier is absent or on leave Ensure that vehicles go for their services on time Ensure vehicle licenses do not expiry Be available 24 seven 365 on company phone Key Requirements: Matric 2 Years’ Experience in the Courier Industry Valid Driver’s License Computer Literate; WORD / EXCEL Excellent Communication Skills {WRITTEN AND ORAL} Previous experience as a supervisor Desirable Requirements: Knowledge of Parcel Perfect

Our Client is looking for a Customer Service Manager who will act as a liaison between our client and their customers.  The candidate will be responsible for the management of the Helpdesk and IT Support departments as well dealing with customer queries. Key Responsibilities  Managing the efficient functioning of the Helpdesk and IT Support departments  Maintaining a good relationship with internal and external customers Providing help and advice to customers the products or services Attending to all calls, inbound and outbound, from internal and external customers within SLA  Communicating courteously with internal and external customers Providing thorough and efficient feedback to clients Investigating and solving customer problems and queries Analysing statistics or other data to determine the level of customer service the company is providing and opportunities to improve customer service. Writing reports analysing the customer services the company provides Coaching and training staff to deliver a high standard of customer service Learning about the company’s products or services and keeping up to date with changes  Developing customer service procedures, policies and standards for your organisation or department Management of relevant stakeholders System support and maintenance  Ensuring each team meets functional objectives Operational cross-training Performance management HR-related tasks  Business unit expenses and chargebacks Administrative duties Minimum Requirements: Matric/Grade 12 essential with Certificate/Diploma in Customer Service, Management & Leadership Computer literate on MS Office (Word, Excel, PowerPoint etc.) Strong written and verbal communication skills 2-3 year’s management experience of a group of minimum 5-10 team members Must be fully bilingual and well-spoken in English and Afrikaans Ability to work under pressure and meet tight deadlines Ability to build strong relationships  Planning and organising Decision-making skills Conflict management

To handle inbound and outbound Contact Centre or Branch interactions for a single product, in compliance with the company policies and procedures. Requirements: Grade 12 or grade Must be computer Literate Good communication skills Must be able to work under pressure Call:

WE ARE LOOKING FOR 8 WELL SPOKEN AND VIBRANT CALL CENTER AGENTS FOR INBOUND AND OUTBOUND CALL CENTER TO START WORKING IMMEDIATELY WITH OR WITHOUT EXPERIENCE. SALARY R TO APPLY CALL:

To provide logistical services across all business channels in line with the company offerings  to external and internal clients. Manage the inbound and outbound logistics as per defined processes and work instructions. Assure a risk free environment exist within logistics covering OHS and employee wellbeing. Execute inventory control measures to ensure minimising of stock holding, maximise stock systems, maintaining accuracy levels, batch numbers/expiry dates and returns. Optimize common inventory items across all warehouse facilities. Ensure that all stock takes and cycle counts are managed as per schedules. Assure that the returns from clients is managed inclusive of core returns, credits and shipments.  From R to R

An established and rapidly growing manufacturer and distributor or slurry pumps and related spares in Sunderland Ridge requires the services of a suitably experienced supply chain professional to head up the warehouse and logistics function. Market related salary and strong personal and professional growth opportunity. RESPONSIBILITIES: Heading up an eight-member Stores and Logistics team the successful applicant will plan, organize, lead and control the inbound, internal and outbound logistics function. You will set up and enforce appropriate policies, procedures and controls to establish a truly professional operation. The role will include inventory control, production WIP control, distribution planning, supplier liaison and detailed reporting at Manco and Exco level. MINIMUM REQUIREMENTS: Logistics, Industrial Engineering or Commercial Qualification essential. 5 years hands on experience in similar role. Excellent Afrikaans and English communication skills. ERP implementation / super user experience. Contactable references. RECOMMENDATIONS: Relevant degree. Expert SYSPRO skills. Experience in pump industry. HOW TO APPLY: Send CV in WORD or PDF format, certificates, salary expectation and to INDICATIVE REMUNERATION: R – R p.m. CTC depending on qualifications, skills and experience

Job Title Customer Care Consultant Introduction Looking for a dynamic, energetic, well spoken candidate that will be able to contribute to the existing customer excellence standards within the call centre for a well established client on the Cape Town. Minimum Requirements Matric or Grade   Job Specification To work within the customer care centre attending to all inbound customer calls as well as making outbound customer calls Recording and capturing all customer conversations  Updating client records Handling queries General administration work Call:

i am a well qualified Sales Executive seeking employment,i poses 2 years of both inbound and outbound telesales. excellent conversation ration well spoken and self starter. looking forwards to your calls. 

Our Client is currently recruiting Graduates in the position of an Online Casino Host. We operate within the e-commerce industry providing world-class services to our international clients which in this case would be for our Australian region. You would be responsible for servicing our new and existing customers through inbound and outbound services across all mediums. These services will be offered across all offered products, you will be required to do so by delivering an unfailing high quality of service.  The core component of Our Client is our people as we recognize that the employees are the driving force of the business. We ensure that we employ individuals with high-potential allowing them to develop their career and themselves within our business. Please note that the role requires you to work shifts within the online gaming industry as you will be dealing with candidates across different markets. We require an assertive, well organised confident individual with the ability to think on their feet and presents with excellent attention to detail within the work environment.  Overview of Duties & Responsibilities:  • Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment  • Resolving player queries and problems over all mediums: Calls; Emails and Web-chats, etc.  • Driving various behaviors to improve business metrics  • Manage the chat room as outlined in guidelines to handling known scenarios  • Welcoming players into the chat room and encouraging players' to participate in chats  • Provide assistance to players with regards to the bingo game, chat and mini-games  • Monitoring the chat room, participation in conversation, offering assistance to players with regards to Q&A  • Customer relationship building and management as well as cross selling of products and services  • Processing pertinent information into relevant databases  • Escalate system problems through the agreed procedure to the relevant support team or their manager  • Completion of tasks assigned during shift  • Excellent time management and adherence to schedule  • Performing extra tasks given by manager as and when required  • Demonstrate great people skills with the ability to be diplomatic and patient in dealing with demanding situations  Minimum Requirements:  • Completed tertiary education  • Computer Literacy - MS Excel, MS Outlook, etc.  • Resourceful and knowledgeable of business processes and procedures (training will be provided)  The ideal candidate would demonstrate a high level of workplace maturity / responsibility - Initiative and commitment.  You should be a good team player with strong interpersonal skills. We require someone with strong verbal and written communication skills.  Salary ranges between R - R per month.

Pietermaritzburg Contact Centre Recruiting.. About us: *We have been a well-established Telesales company in PMB for the past 9 years. *We have won numerous awards in our industry. *We ONLY promote and market our own innovative products. *Our Company has branches nationwide. What we offer: *Normal working hours (No shifts). *Permanent employment from first day in training. *Guaranteed Basic Salary with Comm from your first month. *Fully paid for Training. *Exciting and fun environment What we require: *Matric *English or Afrikaans as Home Language *SA ID *Positive Attitude *Target driven *Team player * Experience in sales, outbound/inbound Call Centre, Customer service, Retail, hospitality or consulting would be an advantage Please send your CV online.

Do you need a open vacancy as a call centre agency.We can be able to assist you.We can assist you with a Inbound or Outbound post.We can be able to assist you even if you do not have experience at the Call as we provide training for all our candidates.we are looking for people who can make high call volumes. Call us on

Take inbound and make outbound calls in accordance with predetermined schedules and online customer requests ·         Telephonically take customer through the service process. ·         Finalise calls at point of contact, where possible. ·         Deal with all customers in a professional manner in strict accordance with Surewise & iwyze values and standards. ·         Manage time and workloads to ensure that deadlines and targets are met. ·         Demonstrate an excellent knowledge of the Surewise & iwyze products, services, claims process and retention criteria in order to recommend the right solution and offer exceptional service to the customer. Be personally responsible for reaching set targets. ·         Identify trends and opportunities for improvements or new products/ services based on customer input, and escalate to the Team Leader: Operations. ·         Provide customer services in line with quality and performance standards ·         Build positive customer relations and solve or escalate customer queries and complaints ·         Gather feedback on customer satisfaction and report to the relevant party ·         Proactively suggest improvements in customer service and relations where applicable. Salary R Call now:

Account Manager   We are a leading global and rapidly growing technology company. We are starting the year opening a brand new office in Cape Town.   We are looking for a superstar account manager to assist our sales team by sourcing high quality leads, which they will convert to customers.   You may be a recent graduate or have existing experience. One things for sure though, you will be determined to prove your abilities and contribute to the growth of the company, for this you will be rewarded.   This is a fantastic opportunity to join a young and dynamic company operating in the fastest growing industry (mobile apps).   The position has a basic salary and uncapped performance related bonuses.     Account Manager R Basic -+ OTE (uncapped)   Key responsibilities   Arranging new appointments via email and telephone Support the sales team Cold and warm calling Outbound calls Inbound customer service calls Use of company CRM   Skills   Great telephone manner Comfortable speaking to business owners Strong desire to meet and exceed targets Entrepreneurial approach Please send your CV and use 'application' as the subject line

we are hiring call centre agents for part time positions and full time positions (inbound and outbound service) for different companies including mtn, hollard and telkom. free training is provided. call /

ICTBroadcast is fully automated B2B telemarketing software that helps to maximize your business productivity. ICTBroadcast service provider edition is for service providers who can provide their own online service for outbound (as well as inbound) telemarketing to prospective clients and businesses across the world. Service provider edition is specifically designed for B2B telemarketing. Where as ICTBroadcast enterprise edition can be used as telemarketing autodialer software for personal as well as for small and medium businesses.

A dynamic UK Based Company is looking to hire a German Speaking Agent to join their growing team.   Job Description: Taking inbound calls in a professional manner; handling and overcoming objections in a professional and effective manner; adhering to targets; making outbound calls to an international customer base; executing effective sales techniques;  handling both internal and external email correspondence to and from clients in line with quality standards; working towards resolution time periods, quality standards and targets   Requirements: Matric Good communication skills (written and verbal) Reaching call resolution timeously Reaching targets on a daily, weekly and monthly basis Adherence to schedule Meeting quality assurance selected targets Meeting all agreed KPI`s Develop excellent relationships with all customers Dealing with clients telephonically – above average telephonic communication skills Ability and willingness to work weekends and shifts as and when required Proven exposure to flexibility and easily adaptable to pressurized environments and change Proven customer service orientation and problem solving ability in previous roles/career Must have applied foreign language in a corporate environment Ability to multi task If you meet the minimum requirements, please email your CV to   PLEASE NOTE THAT ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.  IF YOU DO NOT RECEIVE A RESPONSE FROM US WITHIN 14 DAYS FROM APPLICATION, PLEASE CONSIDER YOUR APPLICATION UNSUCCESSFUL.  RECRUITERS MAY CHANGE OR REMOVE ADVERTS AT ANY TIME

CALL CENTRE OPERATION 2015 REGISRATION IN PROGRESS AT UNITED CITY COLLEGE Modules: Inbound Call Centre, Telephone Etiquette, Outbound Call Centre, Computer practise, Communication, Typing Skills AT UNITED CITY COLLEGE WE OFFER 2015 STUDENT SPECIALS:-  FREE Registration before 28 February 2015,  Pay 3 Months in Advance and attend the 4th Month Free,  20% Discount on Full Payment of your Tuition Fees,  0R simply Get R1500 off once you pay in full,  Free Learners Licence  Free Driver’s Licence (ONLY applicable to Policing Students)  For all other courses we offer a Discounted Driver’s Program.( i. e 30% Discount on all your Lessons)  Free Computer Lessons  Free WIFI  24 hours internet  If you are coming from outside Johannesburg Transport is provided to take you from Park Station or MTN taxi Rank or Bree Taxi Rank  ACCOMMODATION AVAILABLE For more information please contact Nelly on: 081 056 5545; 011 334 2704

CALL CENTRE OPERATION 2015 REGISRATION IN PROGRESS AT UNITED CITY COLLEGE Modules: Inbound Call Centre, Telephone Etiquette, Outbound Call Centre, Computer practise, Communication, Typing Skills AT UNITED CITY COLLEGE WE OFFER 2015 STUDENT SPECIALS:-  FREE Registration before31MARCH 2015,  Pay 3 Months in Advance and attend the 4th Month Free,  20% Discount on Full Payment of your Tuition Fees,  0R simply Get R1500 off once you pay in full,  Free Learners Licence  Free Driver’s Licence (ONLY applicable to Policing Students)  For all other courses we offer a Discounted Driver’s Program.( i. e 30% Discount on all your Lessons)  Free Computer Lessons  Free WIFI  24 hours internet  If you are coming from outside Johannesburg Transport is provided to take you from Park Station or MTN taxi Rank or Bree Taxi Rank  ACCOMMODATION AVAILABLE For more information please contact united city college on: 081 056 5545; 011 334 2704 OR Visit us at; Number 8 Kruis Street, Opposite Fire Station, and Johannesburg

CALL CENTRE OPERATION 2015 REGISRATION IN PROGRESS AT UNITED CITY COLLEGEbrModules: Inbound Call Centre, Telephone Etiquette, Outbound Call Centre, Computer practise, Communication, Typing SkillsbrbrAT UNITED CITY COLLEGE WE OFFER 2015 STUDENT SPECIALS:-br FREE Registration before30 APRIL 2015,br Pay 3 Months in Advance and attend the 4th Month Free,br 20% Discount on Full Payment of your Tuition Fees,br 0R simply Get R1500 off once you pay in full,br Free Learners Licencebr Free Driver’s Licence (ONLY applicable to Policing Students)br For all other courses we offer a Discounted Driver’s Program.( i. e 30% Discount on all your Lessons)br Free Computer Lessonsbr Free WIFIbr 24 hours internetbr If you are coming from outside Johannesburg Transport is provided to take you from Park Station or MTN taxi Rank or Bree Taxi Rankbr ACCOMMODATION AVAILABLEbrbrFor more information please contact united city college on: 081 056 5545; 011 334 2704brOR Visit us at; Number 8 Kruis Street, Opposite Fire Station, and Johannesburg