Center inbound outbound

East LondonPurpose:Classified advertising inbound and outbound telesales(including online). Product training will be provided.Main Responsibilities/Outcomes Generate sales to new, existing and dormant clients. Compile and maintain a healthy client database Develop sales leads to promote the newspaper for both print and online Meet/ exceed personal sales targets Customer service and support Live capturing of advertisement bookings and wording Electronic file management and administrationSkills, Attributes and AttitudesKnowledge Tele-sales Open and close sales calls. Computer literacy.Skills Excellent communication Good command of English Fast and accurate typing Professional and pleasanttelephone manner Ability to meet/ exceed targets Accuracy Excellent spellingAttitude Confident Ability to meet stringentdeadlines Punctual Ability to work underimmense pressure Time management Self-disciplined Perseverance Friendly AssertiveQualifications and ExperienceMust have matric At least 2 years of outbound call centre experience Clear speaking voice and excellent spelling abilityAble to start immediately To work extended hours when required to do so

Our client has a requirement for an Outbound Manager to ensure optimum productive processing of orders.   Job Description: Strategic planning and implementation. Ensure picking allocations are effectively allocated. Ensure all SLA orders are placed and picked accurately and timeously. Ensure the accuracy through checking/quality control of picked orders. Ensure the timeous and effective dispatch of processed orders. Control and accurate hand over of documentation. Ensure management of staff in the department, with regards to induction, training and development, performance and productivity, time keeping, health and safety and discipline and motivation. Ensure adherence and external audit processes. Consistently achieve the output levels required. Overall general maintenance and housekeeping. Management of budget and cost control. Management of stock tacking processes. Management and control of health, safety and environment of inbound logistics. People Management including: Managing the performance of subordinates and disciplinary actions as required. Operational management of employees. Ensuring continues improvement process within logistics to maximize performance. Updating of process and procedures. Preparation and presentation of reports to Executive Management on Logistics activities.   Minimum Working Experience Required: Must have a minimum of 5 years’ experience in a logistics environment. Must have relevant Logistics qualification. Warehouse Management Systems (Red Prairie) would be an advantage. Must have knowledge of HR/IR.   Minimum Academic Qualification Or Competencies Required: Matric. Logistics Diploma/Degree.

Are you looking for an entry level opportunity where you can grow your career in a fast-paced call center environment where you will get rewarded for your efforts? If so, we have an opportunity for you! We are looking for VIBRANT, ENERGETIC & GOAL DRIVEN INDIVIDUALS to join our call center team. This entry level role offers a salary (R + COMM), and you can look forward to a career that offers you the opportunity to develop in a dynamic, rewarding, and exciting environment. If you have a passion for providing outstanding services and are ready to start building a career with a growing organization, we want to talk to you!

Team Management• Ensure sales agents are delivering individual- and team targets• Leadership of team• ‘Lead from the front’ – Set a positive example to agents with regards to work ethic, company culture, maintaining high energy levels, etc. • Drive a high-performance environment• Manage and motivate sales and quality performance• Conduct daily impact sessions• Conduct daily pitching sessions• Active floor-walking• Carry out weekly performance reviews and conduct weekly ‘catch-up’ meetings with agents to discuss morale, performance and areas of concernTrend Analysis• Monitor and analyse team performance on a regular basis and action appropriately• Assess and report trends that stand out (high dial count, high claims) and establish possible reasons for those• Take appropriate and timely action whenever performance is not in line with established standardsReporting • Create and publish reports detailing all aspects of team performance• Provide accurate and timely data to MGM team • Provide solutions to maintain and improve team statistics• Provide weekly attendance report• Regularly update team statisticsHuman Resources • Take appropriate disciplinary action according to the Company’s Code of Conduct • Liaise with Sales Manager and Human Resources where necessary• Conduct Performance discussions and implement Performance Improvement Plan in line with Company Policy when appropriate• Participate in recruitment activities (when needed)• Manage all team exceptions (VAC, Sick, etc.)Technical • Troubleshoot and follow up on technical issues• Raise tickets on the IT Helpdesk in a timely manner and follow up through appropriate channelsKnowledge, Skills & Experience• months experience in a similar role – preferably in a leadership position in an outbound / cold calling sales environment • Proven ability to deliver the desired business goals • Proven ability to facilitate and contribute in group interactions• Proven ability to conduct and implement coaching feedback in a sales environment • Proven ability to work in a dynamic and fast paced environment

Are you looking for an entry level opportunity where you can grow your career in a fast-paced call center environment where you will get rewarded for your efforts? If so, we have an opportunity for you! We are looking for VIBRANT, ENERGETIC & GOAL DRIVEN INDIVIDUALS to join our call center team. This entry level role offers a great salary, and you can look forward to a career that offers you the opportunity to develop in a dynamic, rewarding, and exciting environment. If you have a passion for providing outstanding services and are ready to start building a career with a growing organization, we want to talk to you!

Applicants must be fluent in English or Afrikaans. Call Center to solicit clients for vital legal and consolidating debt packages.  To apply attach CV with the form on the side. Basic Salary: R  - R

A new expanding network company need to employ 5 hard working males & 6 self motivated females to start working urgently as call center agents,no experience needed.Remuneration:R .To apply sms the word job or call:(Cathrine)

We are currently recruiting In-experienced call center Agents for our client based in Johannesburg on an on-going. Suitable candidates will ideally be available immediately and have a basic knowledge in call center environment. The role will be working in a very busy environment where you will be handling volumes of inbound & outbound calls. The role will involve dealing with a variety of queries and logging details onto an in-house system for escalation/resolution. The hours of work are Monday to Friday and will be between 8am - 6pm (8am-5pm or 9am - 6pm). Pay rate is basic plus commission on monthly basis. If you are interested in this role and feel you have passion please apply by submitting your CV in the first instance by hand. Successful candidates will be contacted immediately to attend a one weak training that includes a assessment to be written. Empire Solution is acting as an Employment Business in relation to this vacancy.Reference: NO-EXP-CC Banking or payment details should not be provided when applying for a job. Rising Star is not responsible for any external website content. All applications should be made via whatsapp / sms`s. 833 - show phone -

Are you young sitting at home but looking for a job and available to start working immediately. This is for you, please call now to apply for a call centre job. With or without experience candidates are all welcome.

We are currently looking for people who are self motivated,target driven,vibrant,hardworking,enthusiastic and good communication skills. If you think you have what it takes, come and join us. You must be good in communication skills and preferably with relevant experience or none as training will be provided.Candidates must have grade 11 or 12 and be between the ages if years.Salary ranges from R plus commission.To apply contact Mashudu on

INBOUND PROJECTS, CHAT SUPPORT, INTERNATIONAL PROJECTS, TECHNICAL SUPPORT VOICE PROCESS AND MANY SUCH VOICE AND NON VOICE PROJECTS AVAILABLE... RELIABLE AND HIGH PAYING PROJECTS.. IF U RUN A BPO/CALLCENTER AND ARE IN SEARCH OF BEST PROJECTS... LOOK NO FURTHER.. ULTREOS BEING THE PIONEERS IN THIS INDUSTRY CAN JUST SERVE U RIGHT. PLZ CONTACT NOW: To contact call: +91 9608868382 www.ultreos.in

WE ARE LOOKING FOR 8 WELL SPOKEN AND VIBRANT CALL CENTER AGENTS FOR INBOUND AND OUTBOUND CALL CENTER TO START WORKING IMMEDIATELY WITH OR WITHOUT EXPERIENCE. SALARY R TO APPLY CALL:

This position requires the successful applicant to achieve sales targets in an outbound call center Responsibilities include: 1) Meet and exceed sales targets: • Generate new leads for new business. • Make outbound cold calls to potential clients. • Convert leads into sales. • Adhere to company targets for sales set for the month. • Grow the new customer base. • Participate in the marketing, selling and promotion of products. 2) Administration: • Capture the customer information correctly into our in-house system. • Follow up with customers to ensure the relevant documentation is received and completed as per company standards. • Facilitate incoming complaints, requests and suggestions from customers through e-mail or fax and process their requests. • Ensure that the system is updated with customer orders. 3) Customer Relations: • Ensure a good rapport with all customers. • Ensure adherence to all company values and standards. • Always ensure that the service given to customers is of the highest standard. • Ensure high levels of after sales service for all customers. 4) Stock Control: • Continuously monitor stock in all warehouses for availability for sale. • Liaise with external agents to ensure the timeous delivery and seamless installation of appliances in outlying areas. 5) Effective teamwork, self-management and alignment with Company values Basic Requirements: Matric; Clear ITC and criminal Record; MS word and excel; 2-3 years continuous experience in sales call centre (outbound); Must be fluent in English and another South African Language. Competencies Required: Target Driven, Well spoken, Excellent negotiating skills; Ability to multi task; Assertive; High energy levels; Ability to work under pressure; focused and disciplined; Strong attention to detail; Flexible; Ability to function as part of a team To apply send CV's to - (Please add: "application Outbound Sales Agent - and your full name " in the subject line)

Call Center Agent This is a contract position. To assist with the ever growing popularity of its apps, our client, a major social media company, is looking for Outbound Call Center Agents to assist its users. Responsibilities: • Make outbound calls to users who are experiencing verification issues • Follow a detailed script to inquire why the user cannot verify their account • Minimize individual call length, while still providing excellent user support and service • Provide the user with a verification code • Send follow-up emails to the user after the call to ensure satisfaction • Extract pertinent info in a structured manner to understand current issues and improve user verification experience • Record call details such as user contacted, length of call, type of issue, etc. Skills: • Excellent verbal and written communication skills • Fluent English language skills • Experience in a customer service environment, preferably in a technical support call center • Working knowledge of Android phones and the operating system • Problem solving, multi-tasking, time management and organizational skills • Proven ability to follow directions and/or work independently and in a team environment as necessary • Ability to keep positive attitude at all times, particularly in difficult conversations with potentially upset users • Must be intrinsically motivated, energetic and love technology Contact 710 - show phone -

Call center agents are urgently wanted to work in inbound in a call center company based in Melville .Potential candidates must be goal orientated and must have good telephonic etiquette.Mtric is a a requirement .On job training will be offered during the first week free of charge .We offer a basic salary of R3500 plus transport allowance .To apply for the position contact us at on 0603078369 /0638061014 .closing date is 22 December.