Outbound centre operations

OUTBOUND CALL CENTRE OPERATIONS / GENERAL MANAGER CAPE TOWN | SALARY IS NEGOTIABLE TO EXPERIENCE   Looking for autonomy in a non-corporate environment? Your strong leadership skills will enable you to manage our clients  successful and well established  Outbound Call Centre. We are looking for a manager - somebody with presence, professionalism, common sense, insight into people, sales experience and a flair for figures. Key duties will be to inspire the Sales Agents to make their targets and grow the team with focussed recruitment.  We are looking for  a hands on Manager, someone with a proven track record in motivating a sales team and generating positive results!   Skills & Experience required: Management and People management Sales Experience – Outbound Call Centre experience is ideal Operational experience Database management Numerate   Skills advantageous: IT Experience   Personal skills / attributes: Leadership Professionalism Common Sense Insight into People Detail oriented Tenacity   Duties Include: Sales & admin staff motivation (enthusiasm & energy) Sales & Admin support and management Data management (Access & Excel) Reporting Practical processes Managing productivity Simple monitoring of hardware and software systems   APPLY WITH YOUR MOVE PERSONNEL - TODAY! Email your Updated CV to     *Only shortlisted candidates will be contacted for Interviews with our Consultants. This will be within 2-3 days of applying. You will receive an automated response to your email which will confirm that we have received your CV.   If you have not heard from a Consultant within 3 days of applying, please consider your application to be unsuccessful.   With Us, It’s All About You!

Candidate with degree in Logistics, Industrial Engineering or Commerce and minimum 5 years warehousing experience in managerial level, required to manage the operations support team of this distribution centre. Minimum requirements: Logistics/Industrial Engineering/Commerce degree essential Relevant post graduate studies highly advantageous Minimum 5 years warehousing experience on a managerial level required 3 years automated warehousing environment experience essential 3 years Warehouse Management System experience essential IR knowledge and experience required Experience in developing procedural processes required Material handling knowledge essential Retail experience preferred Responsibilities: Performance management of the operations support team within the Distribution Centre Effective management of team System and process enhancement Health and safety Manage expenditure within budget Talent management If you are a SA citizen and your CV meets the above requirements, please respond via email to   Recognising that diversity is key to excellence, our client especially encourages members of designated groups to apply.   If you have not heard from us within a 2 week period, please deem your application as unsuccessful.

Good Day Does your company need to optimally increase their revenue by making use if their leads? Then look no further, with over 10 years experience in call centre dialling strategies, leads optimisation, campaign creation, telephony systems. I have experience with complex data mining (sms tags, social media, referral campaigns and other leads sources). If you need a professional who is both dynamic and object oriented, please contact me on the below details: : 079 580 7802 : ndayisandisiwe@gmail.com

Operations Recruitment Supervisor – Wynberg Cape Town Key Responsibilities Contribute to the development and implementation of the resourcing strategy. Ensure quality, consistency and application of recruitment policies, procedures and practices. Design and deliver effective talent attraction, resourcing and planning practices and processes to meet Contact Centre requirements. Ensure that all operations recruitment is conducted in the line with the company's policies and procedures. Develop agreed resourcing and recruitment service level with management. Manage the operations recruitment process to meet the company and management requirements in a timely manner. Update the various trackers to ensure latest information and process status is being documented and communicated. Continuously update and maintain website, online career portals and intranet. Continuously ensure that the utilization of technology during the recruitment process is optimized. Analyse, evaluate and report on the efficiency of the operations recruitment process focusing on operations recruitment officer placement efficiencies and quality, costs and recruitment sources and make recommendations where necessary. Key Requirements Minimum 7 years total experience in a HR department or Recruitment Agency Environment. Minimum of 3 years corporate and contact centre recruiting experience in a fast paced environment where a minimum of two years has been at managerial level. Proven track record of managing a team in a contact centre recruiters. Clear understanding and hands on exposure and experience and of driving contact centre recruitments targets within strict deadline Passion of contact centre recruitment. A broad understanding of the Human Resource Function. Knowledge and exposure to a Recruitment Management System If you meet the above criteria, please forward your CV to: Adillah.finch(at)telebest.co.za

Outbound Telemarketer Required. Great Opportunity exist for Dynamic Target Driven individuals. Key Responsibilities: Generate Sales in order to meet daily & weekly targets. Be able to effectively prioritize workload and manage time. Requirements: Previous sales experience in a Outbound Contact Centre Excellent Communication skills Multi-lingual (but not compulsory) Target Driven Team Orientated Full training will be provided upon success of interview. Please forward an updated CV: 

Operations Manager Kyalami R-R per month   Grade 12 Relevant tertiary HR experience Background in call centre management Staff management Office management General administration   Please email cv to  and quote kr415 in the subject line or fax cv to and quote KR415

Well established Van and Car rental company is looking for an   Outbound Call Centre Agent - Midrand   Minimum requirements: Minimum 3 full years’ experience working in a call centre doing outbound calls. Experience in the car rental or insurance industry will be an advantage. Excellent telephone skills in getting the sales Proven track record in achieving targets.   Personal Attributes Well spoken Fluent in English (Afrikaans will be an advantage) Be able to hunt for the sale and get the deal.   Forward Detailed CV to Sonia, quoting Reference No: HO Fax: Email:

We are looking for an Operations Supervisor at our branch in East London to start 01 March 2021. JOB TASKS: - Control and maintain all the shipments on the floor Make sure that all trip sheets and manifests are closed properly Double check inbound and outbound processes Check all possible misroutes Prepare an analysis report Interact with the Zone Controllers / Managers / Agents / Drivers and Customer Service Prepare miss collection and problem collection reports Daily planning Doing the floor check on a daily basis and attend to customer queries Ensure all deliveries and collections are done on time Responsible for all outbound freight Correct SOP’s need to be adhered too Receive and dispatch freight Open and close the branch Work over weekends when required Assist on routes when a courier is absent or on leave Ensure that vehicles go for their services on time Ensure vehicle licenses do not expiry Be available 24 seven 365 on company phone Key Requirements: Matric 2 Years’ Experience in the Courier Industry Valid Driver’s License Computer Literate; WORD / EXCEL Excellent Communication Skills {WRITTEN AND ORAL} Previous experience as a supervisor Desirable Requirements: Knowledge of Parcel Perfect

Selldirect Marketing, an outbound sales call centre is looking to recruit and train sales agents   We offer: R Basic salary Uncapped commission In-house classroom style training Monday to Friday (8:00am to ) You need: Matric or equivalent thereof Experience in sales will be advantageous Clear Credit and Criminal records   Please send your CV to or call   Rushda Mohamed Recruitment Department  

AdcorpBlu Is looking for Operations Supervisor Must be Minimum Experience:  A minimum of 1-3 years’ HR generalist and administration experience Minimum Qualification: Grade 12 Labour Relations Business NQF Level 04 Relevant Own car a must -with a valid License PROCESS  Checking, verification and approval of pre-extract reports from Payroll  Coordinate transportation for assignees and obtain approval from the client  Distribute payslips weekly/monthly to assignees  Ensure compliance with all regulatory and legislative requirements, SOP's and corporate governance  Ensure correct job requisition is received from the Client  Ensure payroll department is presented with accurate payroll data processed within deadline  Ensure that Assignees are briefed regarding transport arrangements, address, times etc  Ensure that protective equipment and related documentation is issued  Ensure that shifts are fully staffed as per client requirements  Establish a relationship with the Resource Centre  Keep a record of payroll queries and provide reports to the Client  Provide feedback to Resource Centre on candidates supplied  Understand client requirements and ensure daily communication is maintained with the client in terms of operational service delivery requirements TECHNICAL COMPETENCIES  High Level Computer Literacy  Networking Skills  Consultative Selling Skills Only qualifying candidates that can Apply -Own car is a must send Cv to Nontsikelelo.gwantshu@adcorpblu.com

Are you young sitting at home but looking for a job and available to start working immediately. This is for you, please call now to apply for a call centre job. With or without experience candidates are all welcome.

Call centre agents wanted urgently to start working as long as you can meet targets, goal-getter, self motivated and you are able to assist clients with confidence and confidential don't hesitate even if you don't have experience as training will be provided call now to book your space on

Qualifications and work experience * Grade12 * A minimum of 3 Year degree / diploma (NQF 6) with IT Certification with 5 years experience. * A minimum of 3 years or more experience working with OEM Hardware * A minimum of 5 years of experience working in Data Centre Environments Roles and Responsibilities * To provide highly specialised technical support to clients through implementation of enterprise. * Compute and Storage solutions, * Diagnosis and problem solving, qualifying the product fit, * Defining support needs and conducting informal training. * Contribute to the overall team effectiveness through technical contributions, customer focus and teamwork. * Provide user support for more complex diagnosis and investigations to recover or continue operations. * Manage the full range of defined tasks associated with operating and controlling of installed hardware and software on a continual basis * Active participation in and compliance to the change management system and maintain the system in accordance with agreed procedures. * Conduct Research and Conduct tests on systems *Desired Skills: * * Azzure * VMWare * HyperV XCP-NG * Citrix * SQL * SQL DB *Desired Work Experience: * * 5 to 10 years *Desired Qualification Level: * * Diploma

Call Centre Agents Needed A global brand with Head Offices in Cape town currently has a vacancy for the position of Call Centre Agent. This is a permanent position in the call centre industry and a unique opportunity for an Agent with an excellent command of the English language. Minimum Requirements: · Grade 12 / Senior Certificate or grade · A certificate in Contact Centre Operations would be an advantage Key Competencies: · An excellent command of the English language, both written and spoken · Expertise in oral communication for each type of customer · Attention to detail and strong client service orientation is essential · Problem identification and solving ability · Ability to multi-task · Conflict management skills · The ability to work well in a team is essential · Willingness to work after hours, weekends and public holidays Full time training provided Call:

This position requires the successful applicant to achieve sales targets in an outbound call center Responsibilities include: 1) Meet and exceed sales targets: • Generate new leads for new business. • Make outbound cold calls to potential clients. • Convert leads into sales. • Adhere to company targets for sales set for the month. • Grow the new customer base. • Participate in the marketing, selling and promotion of products. 2) Administration: • Capture the customer information correctly into our in-house system. • Follow up with customers to ensure the relevant documentation is received and completed as per company standards. • Facilitate incoming complaints, requests and suggestions from customers through e-mail or fax and process their requests. • Ensure that the system is updated with customer orders. 3) Customer Relations: • Ensure a good rapport with all customers. • Ensure adherence to all company values and standards. • Always ensure that the service given to customers is of the highest standard. • Ensure high levels of after sales service for all customers. 4) Stock Control: • Continuously monitor stock in all warehouses for availability for sale. • Liaise with external agents to ensure the timeous delivery and seamless installation of appliances in outlying areas. 5) Effective teamwork, self-management and alignment with Company values Basic Requirements: Matric; Clear ITC and criminal Record; MS word and excel; 2-3 years continuous experience in sales call centre (outbound); Must be fluent in English and another South African Language. Competencies Required: Target Driven, Well spoken, Excellent negotiating skills; Ability to multi task; Assertive; High energy levels; Ability to work under pressure; focused and disciplined; Strong attention to detail; Flexible; Ability to function as part of a team To apply send CV's to - (Please add: "application Outbound Sales Agent - and your full name " in the subject line)