Inbound contact centre

Inbound Contact Centre has 11 open positions for quality Call Centre and Customer Service Agents in Edenvale, Randburg, Hatfield, Sunnyside Pta and Sandton to dial 4 Clients and airlines free training  provided apply through our quality approved agency @ Jo'burg by sms 'surname' @ 

NB: Advert Submitted on-behalf of a client. Our client has a vacancy for an inbound Contact Centre Agent to provide an important service to their customers. The hours of work are between 8am till 9pm, Monday to Friday and between 9am and 5pm on Saturday, 7 hours per shift, on a rotational basis. The key purpose of the role is to manage customer contact (including calls, email and letters) in a polite, professional and appropriate manner ensuring that an accurate response is given in compliance with the operating procedures. Successful applicants will need to ensure that in responding to requests by customers, data protection guidelines are strictly adhered to. They will also be required to log information accurately to a central database and carry out other additional administrative duties as required. The successful candidate must: Have experience of working in a role with telephone call handling Excellent customer service skills Excellent attention to detail with high levels of accuracy Basic working knowledge of MS Office Effective communication skills with excellent telephone manner Excellent listening and questioning skills, with the ability to extract detailed and relevant information Able to use own initiative and to work within defined procedures Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available. Submit Application to: janine@nexdirect.co.za Salary: R12000 Job Reference #: BRCSEC369

Inbound Call Centre Agents -Neutral Accent - Cape Town Description Call Centre CALL CENTRE Inbound Agents. Cape Town. R + benefits. Matric or grade months exp ess. Excellent English verbal / written communication skills Call now:

Job Title Inbound Call Centre Agents (Medical Aid Industry) Job Requirements: ·         Fluent in English ·         Superb client service qualities ·         Enquiring mind – must automatically question due to the nature of requests ·         Strong telephonic communication skills – must be clear and audible ·         Flexible in working hours as working weekends are an inherent part of the position ·         Punctual – must be able to get to work at least 15 mins prior to start of duty ·         Presentable as there are regular client visits to the call centre ·         Good general knowledge ·         Organizes workload to ensure deadlines are met; schedules work assignments in order of priority and date received. Key Requirements: ·         To work as directed by the company ·         To at all times be professionally attired and to behave in a professional manner ·         To provide support as, when and where required to the Call Centre Skills Essential to the Position – Business ·         Complete self-motivation and self-starting capabilities ·         Exceptional business and people skills ·         Strong team abilities ·         Total reliability ·         Time management ·         The highest level of client and business confidentiality at all times ·         Ability to ensure that you strictly maintain the standards, disciplines and procedures of the company ·         Results focused ·         Ability to prioritise and set work tasks according to urgency ·         Target driven Call:

Job Title Inbound Call Centre Agents (Medical Aid Industry) Skills Essential to the Position – Business ·         Complete self-motivation and self-starting capabilities ·         Exceptional business and people skills ·         Strong team abilities ·         Total reliability ·         Time management ·         The highest level of client and business confidentiality at all times ·         Ability to ensure that you strictly maintain the standards, disciplines and procedures of the company ·         Results focused ·         Ability to prioritise and set work tasks according to urgency ·         Target driven Full time training provided Call:

Job Title Inbound Call Centre Agents (Medical Aid Industry) Skills Essential to the Position – Business ·         Complete self-motivation and self-starting capabilities ·         Exceptional business and people skills ·         Strong team abilities ·         Total reliability ·         Time management ·         The highest level of client and business confidentiality at all times ·         Ability to ensure that you strictly maintain the standards, disciplines and procedures of the company ·         Results focused ·         Ability to prioritise and set work tasks according to urgency ·         Target driven call:

Our Contact Centre Solution is a customer service platform that allows customers to reach out to a company through a variety of channels such as phone, email, chat or social media. The goal of an omni-channel contact centre is to provide a seamless and consistent experience for the customer, regardless of the channel they choose to use.https://innovonet.co.za/contact-centre-solution

Job Requirements Optimises work through the application of learning experiences Ensures operational excellence through the delivery of work processes according to defined quality standards Drives efficiencies through the optimal use of automated processes and systems Adheres to compliance and internal motor governance processes Delivers on service targets to increase business production Delivers customer service through adherence to quality service standards Contributes to cost efficiencies Engages in activities for own development Contributes to teamwork Additional Details Minimum Qualification - BCom degree in Business Management or Marketing Preferred Qualification - Honours degree in Business Management or Marketing Experience - Six to twelve months experience in a contact centre environment An understanding of motor processes and procedures Sales experience is advantageous

We are in urgent need of contact centre support consultants Duties Make outbound calls to new and existing Clients. Requirements Applicant must be fluent English Language Age Range 18-50 Yrs Matric or equivalent should be able to meet sales targets Eager to work at any time Understand Phone Etiquette Candidate We Consider. Experienced and Without Experience Effective communicator, eager to make sales and bold Basic Salary + Commission Apply:- Send updated CV to info(AT)assetconsulting(DOT)co(DOT)za. Note:- Faxed CV will be accepted. Apply by sending Cv to our email address.

We are seeking professional individuals, who work well in a fast pace environment, who are able to communicate as well as build a good rapport with international clients. Our candidates have to be confident, self determined, well spoken, well articulated as well as have a good understanding in what customers wants & needs are & deliver. It is a dynamic environment with lots of room for growth. Requirements: Matric Credit & criminal clear At least 6 months retail/call centre or customer service experience Willing to work shifts Reliable transport Contactable references Neutral Accent Salary: R51 p/h = R Large incentives Access to a variety of free things to employees PLEASE DO NOT APPLY IF YOU DO NOT MEET THE ABOVE REQUIREMENTS

We are looking for well spoken call centre agents with grade twelve with or without experience to start work Monday the 3rd to apply call or whatsapp

Our client, based in Sea Point, requires self motivated, dynamic sales agents for a 6 month contract. The requirements are as follows: A MINIMUM of 2 years telesales experience is ESSENTIAL PROVEN SUCCESS in achieving/exceeding sales targets Matric or equivalent Fluent in English AND Afrikaans (A third language would be an advantage) Computer Literacy (MS Word, Excel and Outlook) Excellent communication skills with a neutral accent Ability to work accurately under pressure Dynamic personality Team player Self disciplined and motivated Sales driven If you feel you meet these requirements, please contact Jill at jill @ callforce. co. za Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within one week, please consider your application unsuccessful.

Customer Services Agent: Inbound Call Centre A unique and exciting opportunity exists for a Customer Services Agent for a specialized Inbound Call Centre situated in Cape Town. The successful candidate should be able to speak both English AND Afrikaans and have a passion for customer services.Requirements:Matric CertificateSalary RCall now:

The Role: FTTH Contact Centre Agent Based in Port Elizabeth Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process FTTH customer service and technical service enquiries through inbound calls and provide end to end service Must be able to communicate with customers professionally and articulately Must be able to present benefits/opportunities of the product or service in an effective manner Identify and respond to the customer needs from all demographics, delivering a high quality, professional service to these customers Exercise appropriate soft skills when dealing with difficult customers Ensure correct listening skills and probing techniques are used to establish relevant information Be able to effectively communicate with the team leader and team members Ensure that customers are informed as to the progress of queries logged but not resolved Ensure that the customers are called, and the resolution is confirmed before queries are closed Ensure that progress of every query logged is monitored until resolution Performing any ad hoc tasks as instructed. Skills and Experience: Matric IT background or qualification Preferably in possession of an A+, N+, MCSE or CCNA qualification Previous ISP experience IT trouble shooting skills including an ability to perform remote troubleshooting 2 to 3 years Telecommunication knowledge and experience Experience of website navigation functionalities, technology savvy Can you work from home or in the office? Criminal clear Computer literate Excellent listening skills Willingness to learn Problem-solving skills Attention to detail

Are you looking for a career in sales??? Well look no further because the very first Hollard Contact centre in Durban is recruiting!!! Working hours: 8:00am to 4:30pm Mind blowing Uncapped Commission + Guaranteed R basic Vibrant sales environment Free Skills and development training programme + subsidise your Daily transport for training with us!!! Secure you seat now by sending your cv to or Contact us on . WhatsApp on . Must have Telesales experience