FRENCH SPEAKING AGENTS R IN SOUTH AFRICA

A dynamic UK Based Company is looking to hire a German Speaking Agent to join their growing team.   Job Description: Taking inbound calls in a professional manner; handling and overcoming objections in a professional and effective manner; adhering to targets; making outbound calls to an international customer base; executing effective sales techniques;  handling both internal and external email correspondence to and from clients in line with quality standards; working towards resolution time periods, quality standards and targets   Requirements: Matric Good communication skills (written and verbal) Reaching call resolution timeously Reaching targets on a daily, weekly and monthly basis Adherence to schedule Meeting quality assurance selected targets Meeting all agreed KPI`s Develop excellent relationships with all customers Dealing with clients telephonically – above average telephonic communication skills Ability and willingness to work weekends and shifts as and when required Proven exposure to flexibility and easily adaptable to pressurized environments and change Proven customer service orientation and problem solving ability in previous roles/career Must have applied foreign language in a corporate environment Ability to multi task If you meet the minimum requirements, please email your CV to   PLEASE NOTE THAT ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.  IF YOU DO NOT RECEIVE A RESPONSE FROM US WITHIN 14 DAYS FROM APPLICATION, PLEASE CONSIDER YOUR APPLICATION UNSUCCESSFUL.  RECRUITERS MAY CHANGE OR REMOVE ADVERTS AT ANY TIME