Customer services supervisor

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I'm looking for a young, honest, intelligent, hard working and socially responsible lady to work at my computer and electronic store. The job descriptions include: Managing and Full responsibility of the store Sales Customer interaction Cash handling Stock takes Stock ordering Record keeping Store maintenance General Services in store Requirements: Computer literate Very Good in English language (Spoken and Written) Very fluent Zulu language Very honest and Trustworthy Able to work under pressure Good communication skills Friendly character Socially responsible Beautiful and mature Salary: To be negotiated but it with the job. Any interested candidates please forward your cv to the above email address: . The position will be available from the 1st of November
South Africa


CLUB RESERVATIONS AGENTS CENTURY CITY, CAPE TOWN RK CTC – (R1K incentive pm on targets reached) Permanent position   REQUIREMENTS Matric essential 2-3 Years contact centre reservations experience in a travel environment Ability to work under pressure Have an energetic and target driven personality Excellent communication and report writing skills Proficient on the MS office package Excellent oral communication skills   Written ability to enter notes on system clearly and concisely High standard of Customer Service Time management skills essential Able to work toward deadlines Customer focused individual Proficient in English and Afrikaans Must be South African national To provide full inventory management and member servicing to Club Reservations Club clients. To deliver high levels of customer service to both increase and retain Interval International’s membership base. Maximize sales opportunities through promotion of all company products and services.   DUTIES AND RESPONSIBILITIES Deliver levels of service to members consistent with agreed service and quality standards.   Maintain comprehensive knowledge of company and departmental products, policies and procedures so that member awareness is increased and the system operates effectively. Identify holiday experience required by members, advising on Interval International related membership benefits and Exchange services.   Offer alternatives to members where necessary, observing inventory restrictions and limitations whenever possible, but using initiative within corporate guidelines in the interests of servicing members.   Process new membership enrollments and make contact amendments within the specified corporate timelines.   Process Exchange confirmations, Getaways, membership and Interval Gold sales to maximize members’ use of Interval International’s products and services.   Meet and exceed individual productivity targets on call handling for confirmations and renewals so that revenue targets are met.   Complete each call on own initiative with Supervisor assistance where necessary.   Promote the products of Interval Travel where applicable so that members can make a seamless transfer to complete their holiday needs.   Maintain good communication with members and staff at all levels.   Handle calls from regular Interval International members as volume dictates.   Undertake any other duties as may be required, consistent with the post.   ALL CV’S WILL BE DELETED. ONLY TELEPHONIC APPLICATIONS WILL BE CONSIDERED.  IF YOU MEET ALL THE REQUIREMENTS PHONE NATHIER ON DURING OFFICE HOURS
South Africa


POSITION Available immediately -  Position: SEASONAL CONTRACT / full time Busy seaside hotel restaurant requires the  services of an experienced Restaurant Floor / Duty Supervisor.  Previous experience in similar position essential. Opening and closing procedures. General floor supervision of waiters. Strong focus on customer service. Enthusiastic, Hardworking, Takes initiative, Trustworthy, Proactive Must be computer literate and familiar with POS systems. Have excellent communication skills at all levels. Well presented and spoken. LIVE close to Hout Bay. Shift & night work including weekends & Public Holidays. Own transport essential. Please email CV with recent photo and salary expectations
South Africa


JOB PURPOSE: Quality control and inspection of installations/repairs done by technicians. Product and client support in the field.Liaison person between the company and vendors/suppliers.Technical handover to clients - basic system functionality explanation.Motivating, training and supporting technicians.Administrative duties. KEY RESPONSIBILITIES: Be able to work under pressure.Demonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach). Coordinates and responsible for organising own daily tasks. Ability to communicate with client at all levels, explaining basic system functionality.Supplies management with oral and administrative reports.Problem solving – use of technical skills.Excellent time keeping skills to complete tasks by given deadlines. Expedites the resolution of customer problems and complaints.Comply with defined administrative responsibilities including but not limited to call logs and field activity reports.Keeps abreast of product applications, technical services, market conditions and competitive activities. Train and direct new field personnel and company personnel on divisional products, as requested. Adhere to all Company policies, rules, procedures and housekeeping standards. REPORTING: Reports directly to the Technical Supervisor. QUALIFICATIONS: NTC 4 or Grade 12 certificate.Qualified Auto Electrician with Trade certificate + A cardFull understanding of GPS/GSM systems.Full understanding of tracking systemsFull understanding of Motor vehicle electronicsComputer literate.At least 5 years’ experience as a Qualified Auto electricianKnowledge on heavy commercial vehicle electronicsKnowledge on normal vehicle electronicsPrevious vehicle tracking device installation knowledge will be advantageousDemonstrated aptitude for problem-solving; ability to determine solutions for customers (consultative sales approach). Valid driver’s license.
South Africa

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