Customer services chain management delivery

Knowledge of Debt Review The purpose of this role is to ensure the day to day management of a team of Call Centre Agents, in a manner that is in line with excellent service delivery. Key Performance Areas: People Management Communication and Feedback Reporting and Administration Customer Satisfaction Minimum 2 years in Team Leader position in a call centre in sales or customer service managing a minimum of 12 to 15 staff. Late shift work is a requirement for this position including weekend work Should you meet the requirements, please email your CV to:

Estimated delivery time: working days (Imported from China) - T&C's Apply Please note that all Christmas gift orders need to be placed before the 14th of November to ensure that they are delivered to you in time. This item includes free delivery within South Africa. To give you a better use of our products, before buying, please read the following information. Product Information "Fast food / milk management system" is mainly for a variety of fast-food enterprise management systems. The system uses the industry's most advanced and mature technology, Contains a large number of modern professional catering business functions, fundamentally meet the catering business management efficient, accurate analysis, cost reduction requirements. "Fast food / milk management system" set the headquarters, distribution centers, shops in one, able to achieve an orderly and efficient way the information chain, and laid a solid foundation for enterprises to improve their competitiveness. Scope Aibo snack / tea management system wide range of applications, as long as the food and beverage industry can use the software.. Installation instructions an installer A.. Open the CD. locate and open the "Aibo fast food, milk Management System Standard Edition." 3.. Double-click the "Setup" by operating the prompts to install. Two. Install the database Double-click "DBinstall" after installation to exit three.. Install "SQl Server " Find the archive in the Disc "SQl Server installation of a key 10 seconds speed" double-click to install the machine can restart after decompression. Virtual Display Interface landing Before 1. Please plugged "dongle" and then landing. 2.. The system login password and user name are: Products produced after the system is installed in four interface: the headquarters management systems, inventory management systems, open kitchen set up the system, the operating system of a reception, headquarters management system: basic materials, kitchen printing, membership management, front desk management, message management, reporting centers, system management. 1.-based data interface: dishes data, cashier way data sets dishes, dishes practice, do not set the city, discount programs, practices associated specials, Dishes buy gifts, promotional dishes, dishes coupons 2.. Kitchen Print Interface: need to set up a single printer or print more than two kitchens, a la carte computer sent directly to the kitchen printer through the system. 3 Member Management Interface: After chain membership management, headquarters set parameters and establish the profile of membership for the shop to download. The main function of the parameter set membership, membership data maintenance, state management, prepaid membership recharge, recharge membership transfers, membership type changes, member integral management, membership detailed reports and summary reports and other members. 4.. Reception management interface: set the price for the current price dishes, dishes sold out and the prospects of business data query. Key features include dishes current prices, dishes sold out, The reception is open parameters, bill formatting, Business Day knot, and other expenses, business receipts inquiries, sales pipeline, cashier water, shift query. Second, inventory management: Including system settings, purchasing management, inventory management, inventory services, report analysis Third, kitchen open up the printer settings to connect two or more single or sent by the system to the kitchen printer. Four front desk operations include quantity, practices, packages, for food, coupons, delivery, delivery and settlement Reception operating status of the shop front desk there are multiple choice format, select the desired format at the shop initialization, once selected format can not be modified again. Two of them will be described hereinafter, the rest of the detailed specification. A.. Point-and-knot pattern: fasting settlement, no kitchen fight 2 grades manage to knot pattern: fasting settlement, taking card payments, kitchen play print grades, freedom table. Packaging products Dear Customer, after receipt of the product, please verify that you have the following accessories: CD, dongle Specification 1.. Headquarters management system: basic data, kitchen printing, membership management, front desk management, message management, reporting centers, systems management 2 Inventory Management: System Settings, purchasing management, inventory management, inventory services, report analysis 3.. Kitchen open settings: connecting a single or two or more printers, sent by the system to the kitchen printer 4 Reception Operation: quantity, practices, packages, for food, coupons, delivery, delivery and settlement..

Dear Candidate Our Client, a leader in the Office Automation and business solutions industry, is looking to fill the following  vacant position: Document Management Consultant(Office Automation)- Durban Market Related (Negotiable) up to 30k pm + comm Benefits: yes Commission: yes Very Lucrative package on offer to the right candidate! Highly professional and effective Sales Consultant selling into Corporate Accounts and prospective accounts in a designated areas. The successful applicant will be required to deliver a well-managed, profitable business through sales excellence practices.   KEY RESPONSIBILITIES: Acquisition of new corporate accounts and delivery of revenue and profits in line with the agreed targets;Developing additional revenue opportunities from existing corporate accounts where applicable;Developing and maintaining an active and accurate pipeline of opportunities using internal systems and procedures;Account development, maintaining account plans, cold-calling, premise visits, networking, lead generation, proposal submission and managing meetings with customers/prospects;Comprehensive understanding of office automation products, solutions and services. REQUIRED SKILLS, KNOWLEDGE & EXPERIENCE:  4+ years of sales experience, with a minimum 2+ years in the IT or office automation  industry hunting new business and selling hardware, software and related business solutions;Strong communication skills and proficiency in managing the sales lifecycle, prospecting, cold calling, and closing deals;Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction;Strong business acumen with the ability to influence outcomes across multiple regional locations;Leadership and people management capability through effective communication;Ability to work effectively in a customer driven deadline environment;Ability to work alone and in a team.  OTHER REQUIREMENTS:  Driver’s license and reliable transport Servipro Staffing Solutions www.staffing-solutions.co.za Follow us on twitter @Serviprostaffin and like our facebook page  https://www.facebook.com/Servipross 

PhDiZone has evolved as the market leader in providing technical, non-technical, writing and document correcting services to clients worldwide for the last two decades. We stand unique in providing exclusive services for clients by having the only objective to delight the customer by providing more to customers. Also, provide inclusive services by providing all kinds of writing services that consumers feel – defined, undefined or said. We own unique cultural values, attitudes and ethical perspectives, which makes the ideal consumer choice worldwide. We derive our strength from the technical, writing, and business management teams willing to address client requirements 24×7. In addition, we have exclusive roots in service excellence, delivery on time, understanding client needs, providing technical demonstrations and support services. We have applied these principles to our company's operation. Order help from our thesis writers, and you are guaranteed timely paper completion and excellent academic results. We provide professional and qualified thesis writing help. You will never need to wait long or ask for numerous revisions. We anticipate your needs and provide a flawless thesis help service in a competent academic manner. Using our help to write a paper, you can ensure that 100% of your dissertation will be complete by the deadline. You will defend it successfully because of the research's coherence, quality, and scientific value. Our company and thesis writers deliver papers with the following service benefits: certified dissertation writers compliance with deadlines completely confidential plagiarism-free dissertation writing service highest academic service standards

To manage the Primary and Secondary Distribution within the mandate authorised by the Executive. Focus on the key performance metrics of People, Product, Cost, Quality and Compliance. Explore, develop, and implement innovative and entrepreneurial improvement in Distribution that differentiates company from its competitors and continually improves customer experience. Carry out any other reasonable instruction. Qualifications and experience: Must have 5 – 10 years logistics management experience Must have 5 years FMCG experience Proven track record of effective cost management Experience in a HACCP/ISO governed distribution environment preferential Must be proficient in MS Office Leading coaching and mentoring of employees Use company logistics management system to create relevant and attainable goals Keep team updated on the overall business results High quality recruitment Code 08 (B) driver’s license Responsibilities: Leading coaching and mentoring of employees Use company logistics management system to create relevant and attainable goals Keep team updated on the overall business results High quality recruitment Put plans in place for team development in line with the Care & Growth philosophy Accurate planning, forecasting, resource setting and adherence to budgets Cost Control Fixed and Variable management Strategic cost management Assets and capex plans are relevant and project a long-term focus in order to promote effective decision making. On – time Delivery Fleet Capacity and utilization Capacity Utilization Customer Services Cold Chain Management Delivery execution Management ERP systems Stock management Maintain Safe, Healthy, and risk-free environment Adhere to standards set in ISO and HACCP policy documents

Create policies or procedures for logistics activities.· Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency· Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.· Monitor product import or export processes to ensure compliance with regulatory or legal requirements.· Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.· Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.· Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.· Maintain metrics and analyze data to assess performance and implement improvements · Work closely with GM, OPS Manager, Accounting and Sales Teams to identify and resolve specific Logistics issues.Mail to NO CHANCE PLEASE! MUST HAVE Hard-drive Knowledge

Grade 12 or Equivalent. National Diploma/Degree in Logistics/Supply Chain Management and/or equivalent with a +60% average. Must never have participated in an internship before. Proficient in all MS Office applications. The ability to work as part of a team. Strong analytical and problem-solving skills. Excellent administrative and organizational skills. Effective communication skills. Detailed oriented. Key Performance Areas: Co-Ordinate loading and offloading of vehicles. Manage the delivery of products. Brief and debrief drivers. Track vehicles. Schedule deliveries and/collections to meet customer demands and budgeted targets. Maintain a safe and reliable fleet, equipment and working environment. Maintain customer relations. Complete and maintain operational information. Assist in the managing of cost control. Ensure health and safety rules and regulations at all times.

An experienced Stores & Distribution Manager is required for a manufacturing concern in the Pinetown area. Reporting to the Supply Chain Manager, the successful applicant will be responsible for all Incoming, storage, issuing and distribution of Raw Materials and Finished goods. Must have Managerial experience! Not negotiable! Candidates who do not comply with the requirements will not be shortlisted. This position is not suitable for candidates who have only production experience.   Job outline: Stock Management (incoming, storage and outgoing of Stock and Raws) Ensuring the proper controls are in place and are working effectively People Management (training, development, discipline etc) Writing and management of budgets (including people costs) Ensuring compliance with SHEQ systems (H&S, ISO and HACCP) Customer Services (service efficiencies, reporting, customer returns etc) Yard and Stores housekeeping Maintenance of Forklifts and other equipment   In order to be considered for this position, applicants must comply with the following:   Competencies A related Degree or ND will be advantageous in this position Minimum of 3 years’ experience in a stores and dispatch environment Must have management or senior Supervisory experience Computer literacy on Microsoft office SAP advantageous   Characteristics Attention to detail Energetic and Hands on Analytical and detail orientated Strong sense of urgency Resilient and able to multi-task Ability to make tough decisions (Edge) Ability to energise others   Salary: R35k basic plus Medical Aid & Pension per month.   Only shortlisted candidates will be contacted.

vERP is the fresh & unique solution of modern days ERP Package / Software Developed, Customize and Marketed by ILICO SERVICES LTD. (An ISO 9001:2008 Certified Company) having more than 2600 + clients like INDIAN ARMY, STEEL AUTHORITY INDIA LTD. CLUB, HEALTH MINISTRY GOVT. OF WEST BENGAL INDIA, ISRAEL POLICE, DIGITAL FORENSIC, GOVT. COLLEGE, MANUFACTURING, SERVICING COMPANY, HEALTH INDUSTRY etc. Enterprise Resource Planning (ERP) We offer ERP solution which has the 16 unique modules which can be customized as per your requirement. Our ERP has been developed using ASP.NET 4.5 (C#), WCF, xHTML, jquery, ajax, Telerik and database is in Ms SQL Server 2008 R2 and above. It is a web browser-based can work in Online, cloud and offline using the local server Sales & Distribution Purchase - E Tendering Finance - Accounts (Tax) Customer Relationship Management (Crm) Supply Chain Management (Scm) Project Management Manufacturing - Production - Qc Point Of Sale (Pos) Hr & Payroll Servicing, Material Management - Inventory - Warehouse Sub Contracting Marketing - Emailer Document Management User Administration Data Administration (Global Settings) URL: http://ilico.in/Demo Title: 11 Year old company selling ERP Software Find the video presentation about our company and about the vERP https://vimeo.com/258570525 Email: help@verp.in Contact: +91-8697778888

vERP is the fresh & unique solution of modern days ERP Package / Software Developed, Customize and Marketed by ILICO SERVICES LTD. (An ISO 9001:2008 Certified Company) having more than 2600 + clients like INDIAN ARMY, STEEL AUTHORITY INDIA LTD. CLUB, HEALTH MINISTRY GOVT. OF WEST BENGAL INDIA, ISRAEL POLICE, DIGITAL FORENSIC, GOVT. COLLEGE, MANUFACTURING, SERVICING COMPANY, HEALTH INDUSTRY etc. Enterprise Resource Planning (ERP) We offer ERP solution which has the 16 unique modules which can be customized as per your requirement. Our ERP has been developed using ASP.NET 4.5 (C#), WCF, xHTML, jquery, ajax, Telerik and database is in Ms SQL Server 2008 R2 and above. It is a web browser-based can work in Online, cloud and offline using the local server Sales & Distribution Purchase - E Tendering Finance - Accounts (Tax) Customer Relationship Management (Crm) Supply Chain Management (Scm) Project Management Manufacturing - Production - Qc Point Of Sale (Pos) Hr & Payroll Servicing, Material Management - Inventory - Warehouse Sub Contracting Marketing - Emailer Document Management User Administration Data Administration (Global Settings)

Capacity Development Training in Dubai! 10-21February 2020 (2 weeks) 10-13February 2020 (1 week); 17-21February 2020(1 week) Advanced Project M&E and Financial Management for Development Projects This two-weeks training that combines aspects of Advanced Project M&E and Financial Management for Development Projects is designed to impart job-oriented skills for M&E and for financial management, both of which are highly demanded in the development sector. Upon completion of this course participants will be able to design and manage M&E systems that meet the standards for development projects. The course provides participants with M&E tools, techniques and skills needed for planning, organizing, and/or managing programs and projects. Participants will learn the links between results-based measurement, monitoring and project/program evaluation. Time will be allocated for practical exercises and informal question and answer sessions around common M&E problem areas. In addition, the course takes cognisance that financial management is one of the most important aspects in any organisation, be it private, government or non-governmental. It provides participants with the most comprehensive and important concepts in financial management for development projects and equips them with the requisite knowledge and skills on how to manage finances effectively and responsibly to achieve their organisations’ objectives. Participants have the choice of taking either Advanced Project M&E for Development Projects from 10-14 February or Financial Management for Development Projects from 17-21 February and pay the one-week fee. Public Procurement, Supply Chain & Contracts Management This course takes an integrated approach to the management of procurement within the public sector and equips participants with tools, techniques and skills that will improve the effectiveness and efficiency of public procurement in their work environment. The course provides a useful practical overview of public procurement and supply chain management. It covers the regulatory and legal frameworks, institutional arrangements and procurement methods. The course links the dependence of public procurement effectiveness on related public finance management performance, the assessment of public procurement performance, the use of information technologies, inventory and warehouse management, the role of the market, opportunities for corruption and the employment of preference programs to address social imbalances. It includes contract management and covers contract variations. For course outlines and other courses please contact:coordinator@garveyafricainstitute.co.za Training Gadgets and Services offered by Garvey Laptop or tablet, 16GB USB flash drive with course material, Shuttle services, Lunch and tea on training days Tuition fees: 1 week USD 2850; 2 weeks USD 3575 Project Management for Donor Funded Projects Donor funded projects have stringent guidelines that the beneficiaries of the funds must adhere to in order to avoid conflicting with the donors. This course addresses trends and requirements for project management as it relates to donor funded projects. It emphasises the key tools and techniques necessary to effectively manage donor funded projects, large and small.The course includes analysis of different phases of the project cycle from feasibility study through planning, implementation to monitoring and evaluation. It also examines the role of the “project” relative to other aid delivery methods used by donors/development, such as budget support. Garvey Africa Institute Office 105, Schindler Building, 459 Leyds Street, Sunnyside Pretoria 0002, South Africa Tel : +27 0127533180 coordinator@garveyafricainstitute.co.za http://www.garveyafricainstitute.co.za/courses/project-management/

Our office in the Cape Town area, are seeking dedicated and hard-working individuals to join our growing HR/Recruitment consultancy team. DUTIES, NOT LIMITED TO: • Placing of advertisements. • Assisting with the promotion and marketing of our business. • Book and conduct interviews. • Office paper work and data capturing. • Front desk responsibilities - occasionally. • General office duties. REQUIREMENTS: • Grade 12 or higher. • Good understanding of the English language. • Dress code - Formal. Advantage: Experience isn't essential, but will be beneficial to all our applications. COMPETENCIES: • The ability to deliver the required results. • Have an exceptional record in administration, customer services delivery; face-to-face and telephonically. • Good interpersonal skills. • Proactive, disciplined and self-motivated. • A strong team player, but also a competent worker, independently. • Good time management skills. • Effective verbal and written skills. • A good ability to resolve problems of any kind. • Displays leadership, initiative and creative skills. • The ability to grasp and implement new information quickly. PLEASE NOTE: • We offer a income of, ±Rp/w & ±R p/m. • We offer a Personal - and Business skills development programme. • Information Seminar, followed by Practical in-house supervision. • Managerial Certificate of Merit - applicable once you've reached our Seniors Level. • Permanent appointment, only after your Final interview with Top Management has been successful. NB: - Kindly forward your resume, immediately, via the email link of this post should you meet our requirements and/or are interested in what we have to offer. - All short-listed applicants will be contacted by Email and/or Telephone.

My Client in Midrand requires a CRA Client Relationship Assistant.  Regret: only South African Citizens need to apply. Requirements MUST have Matric Grade 12 MUST have 1-2 years client relationship management/customer care/customer service/ Customer services experience in an IT Supply/Services environment. MUST be fluent in English/have good communication skills Be a problem Solver, Think out of the box, able to multi task, attentive to detail and a people person.   Competencies Client Management skills’ facilitation skills Administration Report writing skills Track and monitor activity around services and care pertaining to client Reactive and proactive communication Management of progress and delivery of deadlines Ability to prioritise and communicate Ms Office Skills Understanding and knowledge on internal processes and policies Ability to communicate at correct levels Telephone etiquette Ability to influence peers Interrelationship skills Understand product Process flow Time Management Retain Client confidence Ability to influence people outside your reporting structure Ability to manage multiple tasks Interpersonal skills High level of energy Email your fully detaild CV to:

Position: Receiving and Merchandising Team Leader Location: Toy Kingdom, V&A Waterfront Type: Full-time Experience: Supervisor Division / Dept: Operations Toy Kingdom is striving to become Africa’s most loved and most customer centric toy retail chain that provides a magical environment bringing play to life. This position has a direct report into the Store Manager and will suit an individual who is an analytical thinker and has a passion for retail. This individual will be expected to correct the balance between the expectations of the customer and the objectives of the store target. It is expected that this person has in-depth knowledge of the company’s products, target driven and has sufficient experience in receiving and merchandising. Key deliverables: · Physical receiving and labelling. · Bowline delivery schedule. · Stock discrepancies. · Set up merchandising perspectives for promotion. · Transfers out, returns, shortages and customer repairs. · Managing customer relationships. · Achieving and exceeding targets. Key relationships: · Store Manager · 2IC Qualifications and Core Competencies: · Matric certificate. · Degree in Retail Management, Management, Marketing or Merchandising a plus. · 1-3 years’ contactable experience in a retail supervisory position. · Proven track record of managing teams of 4+. · Excellent communication skills. · Strong team leadership, planning and organisational skills. · Have consistently delivered results above industry norms. If you feel you are customer centric, decisive, have proven ability to have delivered best practice results and are a “can do” person who is able to execute with speed, please send you’re CV and a covering letter for attention The Human Resource Manager at Toy Kingdom at Please use the heading "Receiving and Merchandising Team Leader"

Leading IT Solutions concern is looking for a Inventory Analyst with at least 1 year experience in daily management of inventory system and stock holding Must have matric and a diploma / certificate in Logistics or Asset Management will be preferable Duties will include: Manage the demand and distribution of inventory/availability using demand forecasting, historical orders, usage and software tools in order to support the operations plans and customer demand of the company Manage adherence to stock levels (re orders and gearing) Generate and monitor open purchase orders and follow up on any past due or delayed receipts inline with company timing Responsible for assuring that the requirements for the purchased items are filled in a timely and cost-effective manner and that stocking levels are maintained within established guidelines.(Purchasing and delivery budget) Prepare daily, weekly and monthly management reports thereby increasing the awareness of issues pertaining to inventories (Distribution and replenishment plans) Report and resolve customer service issues promptly. Support Supply chain Services and Operations Managers in various analyses and other tasks in order to meet inventory targets. Participate in projects ASAP start Must be clear on credit and criminal checks Salary R15k ctc Position is based in Selby East Rand Salary: R /month