Italian speaking customer services

WE ARE URGENTLY LOOKING FOR FRENCH, GERMAN, DUTCH AND ITALIAN SPEAKING PEOPLE WHO ARE ABLE TO WORK AS CUSTOMER SALES REPRESENTATIVES IN CAPE TOWN AS SOON AS POSSIBLE.  IF YOU ARE INTERESTED PLEASE RESPOND TO THIS AD WITH YOUR CV AS SOON AS POSSIBLE, PLACES ARE AVAILABLE SO HURRY HURRY HURRY. PLEASE NOTE: ONLY THOSE WITH A WORK PERMIT WILL BE TAKEN IN, IF YOU DON'T HAVE EMPLOYEES ARE WILLING TO ASSIST. THANK YOU

Our client, an international marketing company in Century City, Cape Town, is recruiting for Danish speaking Customer Service Specialists. This exciting opportunity is ideal for the young professional, who wants to gain valuable experience in a multi-cultural environment, work with cutting edge technologies, while serving the European market in the online gaming industry. As market leaders in their field, they are a dynamic company providing its multi-media services in most foreign languages across 3 continents. The company offers an above market related salary package, including medical and pension fund; quarterly bonus payments; a work permit and initial accommodation for international staff arriving in South Africa. Key Performance Areas: •        Responding to international clients by live chat, telephone and email •        Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment •        Processing pertinent information into relevant databases •        Customer relationship building and maintenance •        Rewarding clients using own initiative •        Solving client’s issues •        Meeting client’s expectations •        Making outgoing calls and execute outbound campaigns to identified customers   Qualifications and Experiences: •        Matric plus tertiary qualification   Competencies required: •        Fluent in Danish (mother tongue level) •        Fluency in written and spoken English •        Demonstrated literacy in MS Office: Outlook, Word and Excel •        Ability to work shifts e.g. 07hhhh00 and 23hh00 •        Experienced in all modern technologies e.g. social media, live chat etc. •        Proven customer service track record •        Proven passion for customer service and excellent CRM skills •        Pro-active, organised and strong personal drive   If you meet the above requirements and are interested in the position, please send your CV to

A leading Tour Operator in Century City, Cape Town, wishes to employ an experienced Mandarin or Hindi speaking Tour Consultant to join their international and dynamic team. The company specialises in tour packages and travel arrangements for various Southern and Easter African regions. The right candidate will provide first class service to agents. Key Performance Areas: ·         Maintain client and customer relationships ·         Quote and design creative itineraries and proposals ·         Source and sell alternative services ·         Successfully run groups and tour series ·         Prepare welcome packs ·         Handle the 24hr emergency phone ·         Reconcile supplier invoices for processing ·         Reconcile tour guide expense sheets and check guide salaries ·         Assist in answering complaints Qualifications and Experiences: ·         Min 3 years’ working experience in inbounding   Competencies required: ·         Excellent language skills in Mandarin or Hindi ·         Demonstrated literacy in MS Office applications and quoting essential ·         Experiences with Tour plan is advantageous ·         Sound knowledge of Southern Africa ·         Proficient organizational skills and an excellent eye for detail   If you meet the above requirements and if you are interested in this position, please send your CV in English to

This is a great opportunity for a fluent Chinese speaking shipping agent to work for an international freight shipping agency in Cape Town. This company provide shipping and logistics services, both ocean and air freight services to their customers throughout South Africa. Job responsibilities: The candidate will be co-ordinating all elements and activities pertaining to a vessel calling/leaving port, including all legal/regulatory requirements, as well as requirements of the Master and Owners.   Job requirements: • Fluent Chinese speaker • You must be a self-starter • Must be customer oriented • Must have good communication skills, both written and spoken • Must be able to translate between English and Chinese • Must be able to work under pressure and handle customer queries • Experience in the fishing and/or shipping industry, it would be a distinct advantage

Our client, an international online security and software company based in Century City, Cape Town, wishes to employ a German speaking Inside Territory Sales Manager for the German market. The right candidate gets the opportunity to be part of the excellent working environment, starting early , and will be rewarded with a competitive salary.   Key Performance Areas: Meet or exceed assigned sales goals and other Key Performance Index areas Manage customer queries via telephone, email and live chat Inform clients on products and services Qualify leads and sell (additional) products and services Overcome technical and business objectives of prospective customers Provide enrollment instructions Emphasize saleable features and quote prices Up-sell based on product and term Build and maintain customer relationships Complete all necessary training courses successfully Consistently meet or exceed quality assurance benchmarks   Qualifications and Experiences: 1-2 years’ Call Center or Field Sales experience   Competencies required: Excellent language skills in German and English Additional foreign languages advantageous Computer literate in MS Word, MS Excel and Internet Excellent interpersonal skills with a high energy levels Pro-active and able to use own initiative Good time management with the ability to prioritize effectively Flexible and adaptable  to working hours and responsibilities High degree of integrity and trustworthiness. Professional approach to work and goal orientation Mentorship skills Work within corporate philosophy and objectives   If you meet the above requirements, are a SA citizen or Permanent Residence holder, and if you are interested in the position, please send your CV to

Responsibilities:   ·         Contacting customers by telephone, email and online chats ·         Processing and taking ownership of all outgoing contacts in a multimedia environment ·         Customer relationship building and management as well as cross selling of products and services ·         Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc. ·         Processing pertinent information into relevant databases ·         Excellent time management and adherence to schedule   Requirements ·         Matric ·         Fluent in English (reading, writing, speaking) ·         Demonstrated literacy in MS Office: Outlook, Word and Excel ·         Proven sales or customer service track record adv. ·         Proven passion for customer service and excellent CRM skills ·         Pro-active, organised and strong personal drive   If you meet the above requirements and if you would like to know more please send your CV to

: The Barista is responsible for serving all products with friendly, individualized attention towards each customer. He/she is also responsible for educating customers about our premium coffees and beverages. The Barista fulfils any other duties the store manager, assistant manager or shift supervisor assigns and represents Coffee Shop in a professional manner. DUTIES AND RESPONSIBILITIES - Ensures that all customers are educated on our products and services. - Maintains the highest quality, consistent product standards. - Follows all Company drink recipes and procedures. - Begins to educate themselves on the various types of coffee, tea products, blends and roasts. - Proficiently prepares blended and cold drinks provided by the store. - Weighs, grinds and packs coffee per customers’ orders according to Company guidelines. - Maintains efficient, friendly service. - Restocks shelves when necessary. - Routinely cleans the bar area, floor, windows and grinders, and takes out trash, etc. - Reports potential safety hazards to the manager on duty. - Reports all employee accidents to the manager on duty. - Informs the manager on duty of any operational inconsistencies. Preferably Afrikaans speaking EMAIL THE CV TO hospitalitywc1234@gmail.com Please include your salary expectation and cover letter.