DEBT REVIEW CUSTOMER SERVICES TEAM LEADER NEEDED IN SOUTH AFRICA

Knowledge of Debt Review The purpose of this role is to ensure the day to day management of a team of Call Centre Agents, in a manner that is in line with excellent service delivery. Key Performance Areas: People Management Communication and Feedback Reporting and Administration Customer Satisfaction Minimum 2 years in Team Leader position in a call centre in sales or customer service managing a minimum of 12 to 15 staff. Late shift work is a requirement for this position including weekend work Should you meet the requirements, please email your CV to: