Team management

Company in Cape Town is looking to recruit a suitable candidate to effectively operate all activities required in the office and manage a team of professionals. Office Based Function: Candidate will be running the daily activities in the office (scheduling tasks/despatching staff...) Handle all queries from internal and external clients Regular feedback to management Regular staff meetings  Perform all administrative functions required Perform all disciplinary actions. Ensure that staff work within agreed performance standards Perform regular performance evaluations Requirements: · Grade or Matric · Excellent written and verbal skills · Problem solving · Building relationships · Conflict management Please submit your CV to US If you do not get a reply within 2 weeks of this ad. please consider your application unsuccessful.

Set monthly targets with Call Centre Manager. To report daily to Call Centre Manager on overall team performance against agreed target. Implement action plans identified in weekly team review meetings together with Call Centre Manager. 1. Manage day to day running of the team(all aspects) 2. Manage the performance of the agents – formal monthly / weekly reviews to be done and presented to management on a weekly basis, manage. 3. Manage Talk Time. 4. Manage attendance with the assistance from HR, maintain the Attendance register. 5. Maintain discipline within the team, Initiate Disciplinary Action with assistance from HR. 6. Keep proper documentation on all the agents in the team. 7. Responsible for the planning and management of leave rosters. 8. Coaching and Mentoring of Team. 9. Setting of Incentives. 10. Liaise with Call Centre Manager on all levels of Team Management. Minimum 6 months sales experience. Matric is a MUST. 1. Excellent written and verbal communication skills 2. Be numerate, literate with computer knowledge 3. Communicate in a clear and concise manner 4. Excellent telephone skills 5. Dedicated worker with good time management and patience 6. Administrative abilities 7. Leader ship Ability 8. Attention to detail 9. Self motivated and disciplined, ability to motivate others 10. Complete knowledge of MS Excel, MS Word, E-Mail and Internet Explorer RE Certificate would be an advantage (salary based on this) closing date: 18th November plesae mail CV e-mail address

Introduction... Serco is a values-led company with a culture and ethos that is at the heart of everything we do.  We give our people real responsibility, allowing them to put their ideas into practice and to truly make a difference for our customers and the public. We currently have an exciting opportunity for a Team Manager to support and manage the Operations team. Your overall responsibility would be to lead, develop and inspire your team to efficiently achieve campaign objectives for our client and exceptional service for our customers. This role is essential to the overall success of the business unit and is required to ensure that campaign performance is closely managed and quality standards are adhered to at all times. This position is based in Cape Town and will report directly into the Operations Manager Job Specification People and Performance Management Build and maintain a high performing contact centre team Coach a team to ensure quality of delivery Ensure that all business policies and procedures are observed and communicated Maintain a robust system of internal controls Actively pursue Quality and Compliance Assurance initiatives Customer Satisfaction & Continuous Improvement Support a culture of continuous improvement Analyse data from call listening, quality checking and coaching Pro-actively participate in training needs analysis Initiate, lead and participate in end-to-end process improvement efforts Decision Making & Planning Ensure awareness of operational planning objectives Minimum Requirements Matric or equivalent, with relevant management experience Minimum 3-5 yrs working experience with demonstrated knowledge of call centre industry and operations management; ideally within outsourcing operations. Supervisory skills (including contact centre tools, processes and systems knowledge)  Evidence of producing or interpreting business insight and presenting recommendations to enable change through tactical and strategic initiatives. Excellent verbal and written communication Behavioural Competencies Strong leadership skills with ability to inspire a team and motivate groups of people Performance Management Skills (coaching, conducting an appraisal and conflict resolution) Strong interpersonal skills with the ability to influence internal and external stakeholders Ability to build a customer/client driven environment and ability to manage relationships across a diverse, international stakeholder network Committed to the delivery of a high level of customer service and evidence of understanding the key priorities of both client and own business and how to balance these Committed, enthusiastic, positive, resourceful and resilient. Flexible and willing and able to adjust to multiple demands and shifting priorities.   

R To lead the Clients services staff within the department. Management, understanding of all job functions and development of all client services staff as well the alignment of the company’s strategy with the Scheme’s strategy. This includes liaising with irate members, providers and brokers. Liaise with all internal departments to resolve escalations from the agents or the clients.   Responsibilities In depth understanding of the Medical Aid industry and related legislation In depth understanding of a client serviceses department within a medical scheme administration environment Understanding of workflow process in client services department within a medical scheme administration environment Management,  development and succession planning of Clientservices staff Extensive experience in day-to-day management of the department Management of daily operational delivery within Clientservices department according to SLA Balances own priorities while directing and motivating others Plans, assigns & monitors work of the team members Actively performance manages and motivates team members Drafting, development and implementation/enhancement of policies and procedures Strategic input at a Departmental level Active participation at meetings Monthly and weekly report on the Clientservices  department to management Problem solving and decision making Results monitoring and reporting Deliver, maintain and enhances work standards and quality within a given process Mentor and Coach staff   Minimum requirements: Matric Tertiary Qualification (Advantage) Minimum of 5 years experience in the medical aid administration environment Knowledge and understanding of the Medical Schemes Act Knowledge and understanding of the Scheme Rules, policies and procedures Intermediate knowledge of Excel, Word and E-mail Good understanding of internal controls and business risks Minimum of 5 years in a Supervisor role will be an advantage   Skills:   ·         Strong communication skills ·         Innovative abilities ·         Management skills ·         Analytical thinking ·         High level of attention to detail ·         People motivation ·         Leadership skills ·         Planning and Organising ·         Decision Making ·         Ownership ·         Team Orientation ·         Goal orientated         Attributes:   ·         Professional ethics and integrity ·         Strategic problem solver ·         Enthusiasm and passion for excellence ·         Work ethic ·         Acceptance to change ·         Desire to up-skill staff

Purpose of the position:   To apply functional expertise in all areas of Risk management ensuring maximum cost effectiveness for the Group and appropriate treatment for the Member.   Job Requirements:   ·         Monitoring the productivity requirement of the team ·         Applies functional knowledge in guiding the treating Physician to explore alternative care ·         Manage self development and performance To monitor, identify, liaise as required, develop and implement clinical and management strategies to optimise the department and benefit allocation and administration Develop, maintain and monitor operational support tools, systems, reporting structures and protocols for work flows and quality assurance pertaining to daily operations; Participate in organisational, departmental, policy, protocol and procedure analysis, review  and development To ensure all Company quality standards are enforced and maintained by staff To manage high level queries and requests and direct to senior management where necessary Support staff in the performance of their duties Develop and maintain educational, training and workforce development programs and departmental goals and provide coaching for staff on processes and products; Responsible for direct supervision, training, performance evaluations, recruitment, disciplinary actions   Minimum requirements:   Qualification:             ·         Registered Nurses   Experience:             ·         ICU,Theatre Technique or Psychiatry Nursing will be advantageous ·         Previous experience in Managed Health care Salary R

Purpose of the role To ensure that a high quality service is delivered to all Capitec Bank branches by informed, knowledgeable, high energy staff, and through motivation, coaching and the development of the Helpdesk Agents. A strong focus will be on effectively leading the Helpdesk Team to contribute to the achievement of the business objectives by enabling Agents to meet agreed set targets whilst not losing focus on client service within the Business Support Centre. Requirements National Senior Certificate (Grade 12) or National Certificate (Vocational) Previous experience in any of the following environments would be an added advantage o Inbound Contact centre o Capitec Bank Products and Procedures Experience in managing staff Willingness to work shifts Working hours: Shift work (Saturdays and Sundays compulsory) Knowledge in planning and prioritising of resource deployment Effective communication skills within a team environment (verbal and written) High standard of Product knowledge Change management Action orientation and implementing skills Ability to motivate people Good interpersonal skills Computer literate Clear criminal and credit record NOTE: Please quote the folling refereance: TL:HD

Our client within the Banking industry is currently looking for a Management Accountant to join their team. We require a candidate with: • Bcom (Hons) Accounting • CIMA is advantageous • A minimum of 3 years’ current experience within Banking is essential Should you meet the requirements for this position, please fax to 866 - show phone -. You can also contact Bianca on 313 - show phone - or alternatively you can visit our website, www.goldmanresourcing.com Should you not hear from us within 3 days, please consider your application unsuccessful.

Looking for reliable Team Leaders to manage salespeople. Must have Grade 12, PDP Licence and driving experience and good people management skills.

Looking for a Team Leader for a Corporate Travel Company Matric and Travel Diploma Galileo/Amadeus At least 7 years consulting experience Leadership course HC/IR course MS Office Staff Management/Supervising experience

You will be responsible for supervising and developing the capacity of team members, whilst maintaining and supporting quality, safety, health and environmental factors. Your role will: Supervise the activities and performance of the Test Facility Operators and Assistants. Execute and oversee maintenance and/or repair of Test Facility equipment and machinery as per SAP PMOs. Monitor facility to ensure reliability and availability for testing. Implement and manage approved facility enhancements as communicated by R&D Facility Engineer. Perform basic data interpretation to identify errors or inconsistencies. Adhere to Environmental Management Programme, Security and Safety policies and procedures. Qualifications: Educational requirements: Grade 12 or equivalent Relevant Trade certificate, i.e. Boilermaker / Fitter and Turner Additional requirements: Computer literacy Excel and Word competent Knowledge and experience in SAP, Isometrix, MS Office and administration software

Team Management• Ensure sales agents are delivering individual- and team targets• Leadership of team• ‘Lead from the front’ – Set a positive example to agents with regards to work ethic, company culture, maintaining high energy levels, etc. • Drive a high-performance environment• Manage and motivate sales and quality performance• Conduct daily impact sessions• Conduct daily pitching sessions• Active floor-walking• Carry out weekly performance reviews and conduct weekly ‘catch-up’ meetings with agents to discuss morale, performance and areas of concernTrend Analysis• Monitor and analyse team performance on a regular basis and action appropriately• Assess and report trends that stand out (high dial count, high claims) and establish possible reasons for those• Take appropriate and timely action whenever performance is not in line with established standardsReporting • Create and publish reports detailing all aspects of team performance• Provide accurate and timely data to MGM team • Provide solutions to maintain and improve team statistics• Provide weekly attendance report• Regularly update team statisticsHuman Resources • Take appropriate disciplinary action according to the Company’s Code of Conduct • Liaise with Sales Manager and Human Resources where necessary• Conduct Performance discussions and implement Performance Improvement Plan in line with Company Policy when appropriate• Participate in recruitment activities (when needed)• Manage all team exceptions (VAC, Sick, etc.)Technical • Troubleshoot and follow up on technical issues• Raise tickets on the IT Helpdesk in a timely manner and follow up through appropriate channelsKnowledge, Skills & Experience• months experience in a similar role – preferably in a leadership position in an outbound / cold calling sales environment • Proven ability to deliver the desired business goals • Proven ability to facilitate and contribute in group interactions• Proven ability to conduct and implement coaching feedback in a sales environment • Proven ability to work in a dynamic and fast paced environment

NB: Advertisement on-behalf of a client The role We have a fantastic new role for an experienced Cashier Team Leader to join us on a permanent basis. The role will be based in our Kimberley Office. The Cashier Team Leader Manager will manage the Cashier team in the day to day running of customer payments, SA bank reconciliations and associated balances sheet reconciliation. You will continually engage, motivate, support and develop your team. You’ll lead by example whilst living our values. You’ll provide up to date reporting for the senior management accounts team and be responsible for payroll general ledger postings and monthly reconciliation. Within this role you’ll have the opportunity to initiate and manage process improvement projects. Skills we're looking for Previous people management experience of a small team is required. You must be able to demonstrate good team management skills, in all aspects of performance management Ability to communicate effectively with external servicers to facilitate prompt resolution of unallocated cash queries Proven experience in reconciling complex high volume bank accounts Good accounting knowledge to interrogate and produce balance sheet reconciliation Have an in depth understanding of cash collections, portfolios and allocation processes to be able to investigate and resolve sometimes complex queries to ensure cash is correctly accounted for. What we can offer you Apply now for a chance to craft your own career path and join our talented teams. You’ll receive fantastic training and support, swift progression for good performance and a fantastic working environment in state of the art offices. We offer a competitive salary and attractive benefits package and we pride ourselves on rewarding success with our excellent bonus scheme and incentive package. We also have very interactive subsidised events, colleague engagement teams, employee recognition and development programs. WORKING 9AM TO 5PM - MONDAY TO FRIDAY. Send CV to: donald@erprogram.co.za Job Reference #: BTTYRFD254

Looking for a Sales Team Leader for Destination Management Company Experience required: Strong destination/regional and local travel knowledge Significant travel industry experience, ideally with adventure travel Demonstrated experience and success in sales is essential Management training and/or qualifications advantageous Previous and substantiated team management experience, including coaching, training and developing team members for high sales performance required. Proven track record in managing target sales for a team of direct reports Solid experience in computer/online reservations systems Experience in adventure travel product development Demonstrated ability to build strong relationships

8 Strong Candidates needed for the General Office Based Management Description: A Professional, dedicated and confident Office Admin / Management Assistant is required to assist the team Manager at our Branch Office.The overall purpose of this position is to provide administrative support to the Team Junior Manager.Our ideal candidate will be someone with an Excellent Communication skills, Strong organizational skills, Team Management mentality, Superior interpersonal skill. No Experience needed But Experience within the media industry is an advantage. To apply please email details to or call for an interview

Overview: Manage a team of Health Informatics Technical Assistance Officers who provide technical assistance in the form of mentorship, training and implementation in order to assist the Department of Health (DoH) to improve the quality and integrity of information reported. In addition, the Team Lead will provide Technical Assistance to Provincial and District Management teams.   Key Responsibilities: Assign, monitor and co-ordinate the work of team members Manage team performance Train, coach and mentor team Create detailed functional tactical plans to meet the teams objectives Gather facility/site data to inform team solutions Translate and consolidate data into information and present to relevant stakeholders Direct the implementation of the tactical work plan at activity level Identify issues and or deviations from the plan and escalate accordingly Provide Technical Assistance to Province and District Management teams to support M&E and HI processes including the collection, collation, validation and reporting of data usage at facility level Impact measurement and reporting Stakeholder engagement Ensure data quality and integrity   Qualifications: Information Technology/Healthcare Degree or Diploma 5 years experience in a data/information technology role 2 years experience in managing people Advanced database skills, specifically SQL and MS Access Experience in facilitation and mentoring Project Management Send a detailed CV to:

Secretary Location: Sunninghill, Johannesburg Purpose of the Role: To provide secretarial support to the Indirect Tax team Duties: To provide secretarial support to both team members and mainly to the Partners and Associate Directors. Provide secretarial support to the team relating to diary management, arranging meetings, booking meeting rooms etc. Assist the team with travel arrangements, i.e.: booking of flights and accommodation as required. Assist the team with administrative tasks, document formatting, photocopying, booking staff on training workshops and ad hoc tasks as they arise. Provide administrative support relating to Maconomy (timesheets, expenses, invoicing and reporting) and Risk Management Complete payment requisition forms and advances, and ensure payment thereof. Provide general office assistance (e.g. filing, printing of emails etc) and attend to any other ad-hoc queries not limited to the above for example updating and monitoring the Project Sheet. Requirements: Computer literate with excellent MS Word, Excel and PowerPoint skills. Office Management skills At least 3 years secretarial experience in a similar environment. Ability to manage own time and ensure that deadlines are met with limited supervision; Excellent interpersonal and communication skills; Ability to handle confidential matters with tact and professionalism; Ability to work under pressure; Attention to detail.

PRODUCTION TEAM LEADER R CTC pm Atlantis   Introduction: A leading manufacturer of guaranteed wooden windows and doors, with a track record that has stood the test of time seeks a Production Team Leader to join their team.   Minimum Requirements: Ø  Grade 12 Ø  National Diploma/ Degree in Production Management Ø  2 – 5 years working experience in manufacturing environment Ø  Knowledge and experience in ISO standards, quality management and planning of production process. Ø  Fluency in Afrikaans and English (Read, write & Speak). Ø  MS Office proficient Ø  Valid code 8 (EB) license with own reliable transport.   Job Overview: This position requires a professional who has a proven track record of leadership, analytical and problem solving skills.  The successful incumbent will be responsible for, among others, the following functions: Ø  Responsible for managing multiple production lines in one factory. Ø  Ensuring skills development of workers is maintained and applied to promote individuals. Ø  Report to the Production Manager. Ø  Maintenance of internal management systems and driving discipline and agreed goals. Please send applications to on or before 17hth of November . Should you receive no feedback within 14 days consider your application as unsuccessful.

Open the Doors to your future with This World Class Manufacturing Company Company looking for Energetic Qualified Production Team leader, responsible: In this role you are responsible for managing multiple production lines in one factory. Ensuring skills development of 60+ people is maintained and applied to promote individuals. Reporting to the production manager, you will drive projects to improve quality, cost, delivery, safety and morale. Maintenance of internal management systems (leading, developing and supporting leaders) and driving discipline and agreed goals (production output, improved productivity, quality, finished product availability). Therefore, our ideal candidate will need:  • A National Diploma / Degree, -Production Management • At least 2 to 5 years related experience in a manufacturing environment • Knowledge and experience in ISO standards, quality management and planning of production processes  • Proven track record of leadership, analytical, problem-solving and innovative skills  • Motivation of production team and good communication skills in both the English and Afrikaans • Proficient in MS Office • Valid code EB license and own reliable transport If you meet our requirements, please forward your CV via email ndc @ mweb.co.za or fax to . In addition to the CV, include Certificate of Highest Qualification, ID copy and Payslip.   If you haven’t received any call back about the vacancy you have applied for within 21 days, then your application was unsuccessful. Good luck!

International concern is seeking to employ the above mentioned candidate who will report to their German and Africa HUB Managers. This is a senior position and the successful candidate will have solid knowledge of Project and Service Management. Duties: Monitoring and maintenance of Ticket handling from helpdesk and –documentation of the bug fixing and services (First-/Second Level Support). Improvement of the Service quality and realization of   internal processes Supporting global infrastructure Rollouts and other IT projects. Management of user rights inside the infrastructure. Installation of servers and operating systems. Setup of access rights on file shares and configuration of basic services. Creation and maintenance of mail groups. Installation and configuration of clients. Installation of standard applications and company software. Backup and maintenance of file and print servers. Monitoring of infrastructure health parameters. Troubleshooting of VPN connections with global Internet service providers. Management of local network infrastructure. Management of Blackberry enterprise services Management of printer infrastructure Requirements: Grade 12 MCSE certification non-negotiable Willingness to travel Ability to manage a team Please contact us for application instructions.

Job Purpose The main purpose of this job is to manage the Infrastructure Team as a technical competency that is to implement and execute IT Infrastructure strategy in line with IT and business strategy Job Objectives: To drive the administration and management of the Infrastructure Team at both head office and distribution centres To create relevant IT systems infrastructure, architecture, standards and roadmaps Deliver quality technical design, planning and deployment of IT infrastructure solutions that are in line with business requirements To set and provide documentation for standards on infrastructure solutions To provide input to and successfully execute IT infrastructure strategy To drive operational improvement and stabilisation activities to meet service levels To provide input into the Groups  Enterprise Agreement with Microsoft Experience and Education: 6 years Senior Technical Specialist experience Expert knowledge of Solaris Servers and OS Expert knowledge on Microsoft Back Office and Infrastructure solutions Degree or related qualification in Information Technology Related technical qualifications (e.g Systems Certification) would be desirable Related ITIL qualifications Understanding of networking  environments Understanding of virtualised environments would be advantageous People and project management experience advantageous JOB RELATED SKILLS AND KNOWLEDGE: Verbal, written and numerical skills, sight and hearing, abstract/ symbolic skills, creative thinking Leadership and networking skills 6years Technical IT skills 3 years people management experience 3 years systems analysis and design knowledge 2 years quality assurance knowledge Technical support process knowledge 3 years IT industry standard knowledge Competencies required: Planning / Directing / Controlling/Assessing / Evaluating / Developing /Supervising / Learning  

Are you proud of your Administration ability and are really on the ball, logging and recording everything as a matter of course, having a spreadsheet constantly updated and upgraded with your progress. The role really supports many department's and the main function will be to provide administrative support to several areas of the business including be not limited to Transport, HR, Operations, Sales and Senior Management. You must be happy to work from 10-7pm when you cover for the MD's PA's absence and holidays. Normal hours are 9-5pm. KEY REQUIREMENTS: Excellent attention to detail Good IT skills including the use of Word, Excel and Outlook Excellent organisational and timekeeping skills Good numeracy skills Good interpersonal, verbal and written communication skills Good team worker, capable of working to tight deadlines Proactive and able to take initiative Responsibility: RESPONSIBILITIES: HR: Maintain all appropriate HR filing systems including personal files as requested by the HR department Administration of the recruitment process. E.g. arranging interviews, booking meeting rooms, filing CV’s & applications, etc… Create HR reports & statistics for management as required Senior Management: Provide ad-hoc secretarial & PA support to the MD Diary Management Any other ad-hoc duties requested by senior management Interested? Email CV to: smith@erprogram.co.za Salary: R11000 Job Reference #: BRVECB256

Engineer (Section Team Leader) R – R CTC pm negotiable Mooreesburg   Introduction: A leading manufacturer of guaranteed wooden windows and doors, with a track record that has stood the test of time seeks a dynamic Engineer (Section Team Leader) to join their team.   Minimum Requirements: Ø  Degree/ National Diploma or NTC 6 Certificate in Mechanical/ Electrical Engineering Ø  Supervisory experience advantageous Ø  MS Office Proficiency Ø  Exposure to ISO Ø  Knowledge of World Class Manufacturing Principles and knowledge of “lean manufacturing” Ø  Fully bilingual in English and Afrikaans Ø  Code EB (08) driver’s license and own reliable transport Ø  Must be experienced in and understand the different areas of maintenance. Ø  Must have an overview of fault finding   Job Overview: This position requires a professional who will assume the responsibility of Engineer (Section Team Leader). The successful incumbent must be an analytical thinker, have excellent management skills and will be responsible for, amongst others: Ø  Responsible for the co-ordination of operations and administration of maintenance systems and activities. Ø  Responsible for assisting in the roll-out of projects. Ø  Management of the maintenance functions of a plant in order to optimize processes machinery to meet World Class Manufacturing Standards. Please send applications to on or before 17hth of November .   Should you receive no feedback within 14 days consider your application as unsuccessful.

Sales Team Leader (Telemarketing Team Leader) – Wynberg Cape Town An exciting opportunity exists for an experienced Sales Team Leader; if you meet the following criteria please email your CV to Requirements: Grade 12 / Matric or equivalent Qualification or Training Certificate in Contact Centre Supervisor principles MS Office (Word & Excel) at Intermediate level 1 years Sales experience 1 year Team Leader experience in a Sales and target driven environment Quality management, labour relations & performance management exposure Computer literate Shifts: Early Shift Monday to Thursday from Friday Saturdays; on the rotational week Late Shift Monday to Friday with the weekend off and Public Holidays

Are you looking for a career in Sales or Management? Real Promotions is recruiting for sales and trainee management positions within the Polokwane Area. Training is provided in sales, management and marketing. Based in Polokwane, real Promotions is an established Sales and Marketing firm whose Name Brand Clients base stands in a league of its own. We provide a team of sharp, motivated professionals to represent our clients with a personal and friendly handshake. The personalized and result-driven campaigns that we tailor to our clients have led to unprecedented growth throughout the Country. Ideal Candidate: We are looking for a team player that has the ability to achieve profit objectives, provide excellent client representation and thrives in a positive social environment. The ideal candidate will also possess outstanding leadership skills and the ability to effectively communicate, train and develop people. We are looking for Leaders with a positive attitude and a commitment to excellence! We focus on providing the necessary tools and training for our associates to ensure consistent and rapid growth. We value an entrepreneurial spirit and professional image. OWN CAR ESSENTIAL - candidates that apply and don’t meet the requirements will not be accepted. Please email all cv's to Polokwaecareers@realpromotions.co.za use the reference: GT001

Position: Receiving and Merchandising Team Leader Location: Toy Kingdom, V&A Waterfront Type: Full-time Experience: Supervisor Division / Dept: Operations Toy Kingdom is striving to become Africa’s most loved and most customer centric toy retail chain that provides a magical environment bringing play to life. This position has a direct report into the Store Manager and will suit an individual who is an analytical thinker and has a passion for retail. This individual will be expected to correct the balance between the expectations of the customer and the objectives of the store target. It is expected that this person has in-depth knowledge of the company’s products, target driven and has sufficient experience in receiving and merchandising. Key deliverables: · Physical receiving and labelling. · Bowline delivery schedule. · Stock discrepancies. · Set up merchandising perspectives for promotion. · Transfers out, returns, shortages and customer repairs. · Managing customer relationships. · Achieving and exceeding targets. Key relationships: · Store Manager · 2IC Qualifications and Core Competencies: · Matric certificate. · Degree in Retail Management, Management, Marketing or Merchandising a plus. · 1-3 years’ contactable experience in a retail supervisory position. · Proven track record of managing teams of 4+. · Excellent communication skills. · Strong team leadership, planning and organisational skills. · Have consistently delivered results above industry norms. If you feel you are customer centric, decisive, have proven ability to have delivered best practice results and are a “can do” person who is able to execute with speed, please send you’re CV and a covering letter for attention The Human Resource Manager at Toy Kingdom at Please use the heading "Receiving and Merchandising Team Leader"

Duties/Responsibilities: Lead the team to meet mission, vision and values of the Company Lead the team to meet and/or exceed the daily/weekly QSCM targets Creates an empowered team which makes decisions and solves problems (suggestions and continuous improvement) Ensure FIFO Demands improved service from suppliers Looks for ways to improve service to customers and knows customer rating Maintain and manage health, safety, environmental and ergonomic standards Provide on the job training to subordinates Management of subordinates (attendance, absence control, discipline) Minimum Requirements: NQF 4 (Minimum) 2 years’ leadership experience in an automotive manufacturing environment Automotive Industry experience essential Computer literate (MS Word, Excel, PowerPoint) A working knowledge of IATF16949 Quality Management System Please email your cv to Lisa@enablesa.com

Duties / Responsibilities: Lead the team to meet mission, vision and values of the Company Lead the team to meet and/or exceed the daily/weekly QSCM targets Creates an empowered team which makes decisions and solves problems (suggestions and continuous improvement) Ensure FIFO Demands improved service from suppliers Looks for ways to improve service to customers and knows customer rating Maintain and manage health, safety, environmental and ergonomic standards Provide on the job training to subordinates Management of subordinates (attendance, absence control, discipline) Minimum Requirements: NQF 4 (Minimum) 2 years’ leadership experience in an automotive manufacturing environment Automotive Industry experience 5 years’ experience with setting of tube bending machinery Working knowledge of PLC setting experience Computer literate (MS Word, Excel, PowerPoint) A working knowledge of IATF16949 Quality Management System Please email your cv to Lisa@enablesa.com

N4 – N6 MANAGEMENT ASSISTANT DIPLOMA 2015 REGISTRATION CURRENTLY IN PROGRESS AT UNITED CITY COLLEGE The focus of the course is development and enhancing skills in management and frontline position. The office Administration qualification provides a pathway to careers such as Office Manager, Project Officer, and executive/personal assistant. Through this course you will learn how to oversee an office, make decisions on administrative matters and provide supervision and advice to colleagues and subordinates. Upon completion, you will be prepared for employment as a supervisor or team Leader in various level in the Industry. What will I Learn? Gain the skills and knowledge you need to work at team leader or supervisor level in administrative business operation. Among other things, you will learn how to: Develop complex business documents, administer projects, AT UNITED CITY COLLEGE WE OFFER 2015 STUDENT SPECIALS:-  10% Discount on early Registration before 31MAY 2015,  Pay 3 Months in Advance and attend the 4th Month Free,  20% Discount on Full Payment of your Tuition Fees,  Free Learners Licence  Free Driver’s Licence (ONLY applicable to Policing Students)  For all other courses we offer a Discounted Driver’s Program.( i. e 30% Discount on all your Lessons)  Free Computer Lessons  Free WIFI  24 hours internet  If you are coming from outside Johannesburg Transport is provided to take you from Park Station or MTN taxi Rank or Bree Taxi Rank  ACCOMMODATION AVAILABLE For more information please contact Nelly on: 081 056 5545; 011 334 2704 OR Visit us at; Number 8 Kruis Street, Opposite Fire Station, and Johannesburg

Knowledge of Debt Review The purpose of this role is to ensure the day to day management of a team of Call Centre Agents, in a manner that is in line with excellent service delivery. Key Performance Areas: People Management Communication and Feedback Reporting and Administration Customer Satisfaction Minimum 2 years in Team Leader position in a call centre in sales or customer service managing a minimum of 12 to 15 staff. Late shift work is a requirement for this position including weekend work Should you meet the requirements, please email your CV to:

Position wanted as Team Leader/supervisor or management.Team leader for debt collection company currently. Have 8years experience in debt collection at reputable companies. Currently employed but looking for better prospects. Please contact via email or call.