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Company in Cape Town is looking to recruit a suitable candidate to effectively operate all activities required in the office and manage a team of professionals. Office Based Function: Candidate will be running the daily activities in the office (scheduling tasks/despatching staff...) Handle all queries from internal and external clients Regular feedback to management Regular staff meetings  Perform all administrative functions required Perform all disciplinary actions. Ensure that staff work within agreed performance standards Perform regular performance evaluations Requirements: · Grade or Matric · Excellent written and verbal skills · Problem solving · Building relationships · Conflict management Please submit your CV to US If you do not get a reply within 2 weeks of this ad. please consider your application unsuccessful.

Set monthly targets with Call Centre Manager. To report daily to Call Centre Manager on overall team performance against agreed target. Implement action plans identified in weekly team review meetings together with Call Centre Manager. 1. Manage day to day running of the team(all aspects) 2. Manage the performance of the agents – formal monthly / weekly reviews to be done and presented to management on a weekly basis, manage. 3. Manage Talk Time. 4. Manage attendance with the assistance from HR, maintain the Attendance register. 5. Maintain discipline within the team, Initiate Disciplinary Action with assistance from HR. 6. Keep proper documentation on all the agents in the team. 7. Responsible for the planning and management of leave rosters. 8. Coaching and Mentoring of Team. 9. Setting of Incentives. 10. Liaise with Call Centre Manager on all levels of Team Management. Minimum 6 months sales experience. Matric is a MUST. 1. Excellent written and verbal communication skills 2. Be numerate, literate with computer knowledge 3. Communicate in a clear and concise manner 4. Excellent telephone skills 5. Dedicated worker with good time management and patience 6. Administrative abilities 7. Leader ship Ability 8. Attention to detail 9. Self motivated and disciplined, ability to motivate others 10. Complete knowledge of MS Excel, MS Word, E-Mail and Internet Explorer RE Certificate would be an advantage (salary based on this) closing date: 18th November plesae mail CV e-mail address

HOME AND OFFICE REMOVALS, FOR A FAST QUOTE FEEL FREE TO CALL/EMAIL US ON 071 998 9093/quickandsaferemovals99@gmail.com We have 5 years experience in the removal business.We specilise in long distance removals and local or short distance moving.We provide bubble wrapping, packing and un packing, materials handling, storage and packaging, rubble and rubbish removals, site clearing and cleaning, tree felling, complex refuse management, company deliveries, from company to warehouse and vice versa, international logistics, there is no load too big or too small for us, our price charges are way affordable Our fleet ranges from H100 bakki~2ton~3ton~4ton~8 ton&16ton trucks. CALL/EMAIL US ON 071 998 9093/quickandsaferemovals99@gmail.com

Home based position available. What are we looking for? 1. Someone who has own pc and access to the internet. 2. You must have a smart phone. 3. You need to be active on all of the popular social media platforms. 4. Teachable. 5. Can work independently or as part of a team. About us. We are an NPO owned company, we do the marketing for the NPO and their various divisions. But we also have various other clients across South Africa that we offer our services to. What do we offer? 1. You will be paid for results and leads that follow through. 2. We will provide you with marketing materials, flyers, banners, adds and you need to post it on various Facebook Groups and pages, Pinterest etc. 3. We will provide you with continuous support and training. As the company grows and more employment opportunities become available you will have first option for any and all positions as they become available. You will be invited to our marketing campaigns and events. About you: Be hardworking, dedicated, determined, focused on the cause of the NPO, understand our vision and mission. You need to be knowledgeable about online social media platforms. You choose your own hours, but we pay for results, so the more you put in the higher your earning potential. Other benefits to be discussed with successful applicants. Please send us a motivational letter, no cv’s please, just a motivational letter, tell us about yourself, what you can do, how you will be of benefit to the company, your short term and long term goals, your vision statement. Short listed applicants will have to meet with the HR manager face to face. Only Mbombela or White River based applicants please. Please reply to this add.

Introduction... Serco is a values-led company with a culture and ethos that is at the heart of everything we do.  We give our people real responsibility, allowing them to put their ideas into practice and to truly make a difference for our customers and the public. We currently have an exciting opportunity for a Team Manager to support and manage the Operations team. Your overall responsibility would be to lead, develop and inspire your team to efficiently achieve campaign objectives for our client and exceptional service for our customers. This role is essential to the overall success of the business unit and is required to ensure that campaign performance is closely managed and quality standards are adhered to at all times. This position is based in Cape Town and will report directly into the Operations Manager Job Specification People and Performance Management Build and maintain a high performing contact centre team Coach a team to ensure quality of delivery Ensure that all business policies and procedures are observed and communicated Maintain a robust system of internal controls Actively pursue Quality and Compliance Assurance initiatives Customer Satisfaction & Continuous Improvement Support a culture of continuous improvement Analyse data from call listening, quality checking and coaching Pro-actively participate in training needs analysis Initiate, lead and participate in end-to-end process improvement efforts Decision Making & Planning Ensure awareness of operational planning objectives Minimum Requirements Matric or equivalent, with relevant management experience Minimum 3-5 yrs working experience with demonstrated knowledge of call centre industry and operations management; ideally within outsourcing operations. Supervisory skills (including contact centre tools, processes and systems knowledge)  Evidence of producing or interpreting business insight and presenting recommendations to enable change through tactical and strategic initiatives. Excellent verbal and written communication Behavioural Competencies Strong leadership skills with ability to inspire a team and motivate groups of people Performance Management Skills (coaching, conducting an appraisal and conflict resolution) Strong interpersonal skills with the ability to influence internal and external stakeholders Ability to build a customer/client driven environment and ability to manage relationships across a diverse, international stakeholder network Committed to the delivery of a high level of customer service and evidence of understanding the key priorities of both client and own business and how to balance these Committed, enthusiastic, positive, resourceful and resilient. Flexible and willing and able to adjust to multiple demands and shifting priorities.   

R To lead the Clients services staff within the department. Management, understanding of all job functions and development of all client services staff as well the alignment of the company’s strategy with the Scheme’s strategy. This includes liaising with irate members, providers and brokers. Liaise with all internal departments to resolve escalations from the agents or the clients.   Responsibilities In depth understanding of the Medical Aid industry and related legislation In depth understanding of a client serviceses department within a medical scheme administration environment Understanding of workflow process in client services department within a medical scheme administration environment Management,  development and succession planning of Clientservices staff Extensive experience in day-to-day management of the department Management of daily operational delivery within Clientservices department according to SLA Balances own priorities while directing and motivating others Plans, assigns & monitors work of the team members Actively performance manages and motivates team members Drafting, development and implementation/enhancement of policies and procedures Strategic input at a Departmental level Active participation at meetings Monthly and weekly report on the Clientservices  department to management Problem solving and decision making Results monitoring and reporting Deliver, maintain and enhances work standards and quality within a given process Mentor and Coach staff   Minimum requirements: Matric Tertiary Qualification (Advantage) Minimum of 5 years experience in the medical aid administration environment Knowledge and understanding of the Medical Schemes Act Knowledge and understanding of the Scheme Rules, policies and procedures Intermediate knowledge of Excel, Word and E-mail Good understanding of internal controls and business risks Minimum of 5 years in a Supervisor role will be an advantage   Skills:   ·         Strong communication skills ·         Innovative abilities ·         Management skills ·         Analytical thinking ·         High level of attention to detail ·         People motivation ·         Leadership skills ·         Planning and Organising ·         Decision Making ·         Ownership ·         Team Orientation ·         Goal orientated         Attributes:   ·         Professional ethics and integrity ·         Strategic problem solver ·         Enthusiasm and passion for excellence ·         Work ethic ·         Acceptance to change ·         Desire to up-skill staff

Purpose of the position:   To apply functional expertise in all areas of Risk management ensuring maximum cost effectiveness for the Group and appropriate treatment for the Member.   Job Requirements:   ·         Monitoring the productivity requirement of the team ·         Applies functional knowledge in guiding the treating Physician to explore alternative care ·         Manage self development and performance To monitor, identify, liaise as required, develop and implement clinical and management strategies to optimise the department and benefit allocation and administration Develop, maintain and monitor operational support tools, systems, reporting structures and protocols for work flows and quality assurance pertaining to daily operations; Participate in organisational, departmental, policy, protocol and procedure analysis, review  and development To ensure all Company quality standards are enforced and maintained by staff To manage high level queries and requests and direct to senior management where necessary Support staff in the performance of their duties Develop and maintain educational, training and workforce development programs and departmental goals and provide coaching for staff on processes and products; Responsible for direct supervision, training, performance evaluations, recruitment, disciplinary actions   Minimum requirements:   Qualification:             ·         Registered Nurses   Experience:             ·         ICU,Theatre Technique or Psychiatry Nursing will be advantageous ·         Previous experience in Managed Health care Salary R

Purpose of the role To ensure that a high quality service is delivered to all Capitec Bank branches by informed, knowledgeable, high energy staff, and through motivation, coaching and the development of the Helpdesk Agents. A strong focus will be on effectively leading the Helpdesk Team to contribute to the achievement of the business objectives by enabling Agents to meet agreed set targets whilst not losing focus on client service within the Business Support Centre. Requirements National Senior Certificate (Grade 12) or National Certificate (Vocational) Previous experience in any of the following environments would be an added advantage o Inbound Contact centre o Capitec Bank Products and Procedures Experience in managing staff Willingness to work shifts Working hours: Shift work (Saturdays and Sundays compulsory) Knowledge in planning and prioritising of resource deployment Effective communication skills within a team environment (verbal and written) High standard of Product knowledge Change management Action orientation and implementing skills Ability to motivate people Good interpersonal skills Computer literate Clear criminal and credit record NOTE: Please quote the folling refereance: TL:HD

Hi there, Give me a shout if you or your office, is in need of reliable IT assistance at a good rate. After 12 years in corporate, I have decided to move out into the world of entrepreneurship. If you are looking for some after-hours IT support at your home or a weekly visit to your offices; to make sure that everything's working as it should - I am a call away! My skill-sets vary from large-scale infrastructure management and maintenance down to removing those annoying viruses and malware goodies from your home computer. Cables, Servers, wireless networks - you name it. Regards, Christopher John Combrink

This is a work at Home opportunity especially for stay home Moms, students and anyone who wants to make extra income. Requirements: You will need a computer with internet Access, Valid e-mail address. Basic typing skills and basic Internet knowledge. Earn R2000.00- R4500.00 weekly by only typing and doing data entry duties and also depending on how much time you put in(Full or Part time).If interested contact: Mathapileisure@gmail.com Sincerely Mathapileisure Team Website: mathapileisure.wix.com/business

Our client within the Banking industry is currently looking for a Management Accountant to join their team. We require a candidate with: • Bcom (Hons) Accounting • CIMA is advantageous • A minimum of 3 years’ current experience within Banking is essential Should you meet the requirements for this position, please fax to 866 - show phone -. You can also contact Bianca on 313 - show phone - or alternatively you can visit our website, www.goldmanresourcing.com Should you not hear from us within 3 days, please consider your application unsuccessful.

Looking for reliable Team Leaders to manage salespeople. Must have Grade 12, PDP Licence and driving experience and good people management skills.

Looking for a Team Leader for a Corporate Travel Company Matric and Travel Diploma Galileo/Amadeus At least 7 years consulting experience Leadership course HC/IR course MS Office Staff Management/Supervising experience

You will be responsible for supervising and developing the capacity of team members, whilst maintaining and supporting quality, safety, health and environmental factors. Your role will: Supervise the activities and performance of the Test Facility Operators and Assistants. Execute and oversee maintenance and/or repair of Test Facility equipment and machinery as per SAP PMOs. Monitor facility to ensure reliability and availability for testing. Implement and manage approved facility enhancements as communicated by R&D Facility Engineer. Perform basic data interpretation to identify errors or inconsistencies. Adhere to Environmental Management Programme, Security and Safety policies and procedures. Qualifications: Educational requirements: Grade 12 or equivalent Relevant Trade certificate, i.e. Boilermaker / Fitter and Turner Additional requirements: Computer literacy Excel and Word competent Knowledge and experience in SAP, Isometrix, MS Office and administration software

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