IT TEAM LEADER IN SOUTH AFRICA

International concern is seeking to employ the above mentioned candidate who will report to their German and Africa HUB Managers. This is a senior position and the successful candidate will have solid knowledge of Project and Service Management. Duties: Monitoring and maintenance of Ticket handling from helpdesk and –documentation of the bug fixing and services (First-/Second Level Support). Improvement of the Service quality and realization of   internal processes Supporting global infrastructure Rollouts and other IT projects. Management of user rights inside the infrastructure. Installation of servers and operating systems. Setup of access rights on file shares and configuration of basic services. Creation and maintenance of mail groups. Installation and configuration of clients. Installation of standard applications and company software. Backup and maintenance of file and print servers. Monitoring of infrastructure health parameters. Troubleshooting of VPN connections with global Internet service providers. Management of local network infrastructure. Management of Blackberry enterprise services Management of printer infrastructure Requirements: Grade 12 MCSE certification non-negotiable Willingness to travel Ability to manage a team Please contact us for application instructions.