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South Africa
Reservations Assistant - Fulltime – Permanent – Stellenbosch   4* Lodge in the heart of the winelands in Stellenbosch is seeking a fulltime permanent Reservations Assistant.  Responsible to assist the Reservations Manager in managing the reservations department with the intention of ensuring the highest standard of performance and service is achieved by all reception staff.   You ideally need to reside in Stellenbosch or immediate surroundings and have suitable reliable transport. Salary negotiable based on experience.   This is NOT a live in position.  
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South Africa
Reservations Manager- Fulltime – Permanent – Stellenbosch   4* Lodge in the heart of the winelands in Stellenbosch is seeking a fulltime permanent Reservations Manager. Responsible for the managing and control of the reservations department with the intention of ensuring the highest standard of performance and service is achieved by all reservations and reception staff..   You ideally need to reside in Stellenbosch or immediate surroundings and have suitable reliable transport.   Salary negotiable based on experience.   This is NOT a live in position.
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South Africa
RESERVATIONS DESK MANAGER (Pilansberg) BEE: Experienced in administration and remote staff management. Drivers license and own transport. R – R
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Port Elizabeth (Eastern Cape)
A 5 star game reserve near PE requires reception and reservations staff. Applicants should: 1. Be outgoing and dynamic 2. Be computer literate 3. Have at least 3 years of experience in front office/ reservations environment Should you be interested, please forward your cv for consideration. Please note that only successful applicants will be contacted and that no applicants will be considered without their CVS.
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South Africa
We have an exciting opportunity for Resrevationist in a 5 star Hotel with the following Experience Required National Diploma or higher 2yr Hotel experience as a reservationist Computer literate – Opera Skills Required Interpersonal Communication (written and verbal) Analytical thinking Time management Problem solving Decision-making Innovative Attention to detail Team work Only SA citizens will be considered. If you haven’t received feedback within 30 days, please consider your application unsuccessful
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South Africa
CLUB RESERVATIONS AGENTS CENTURY CITY, CAPE TOWN RK CTC – (R1K incentive pm on targets reached) Permanent position   REQUIREMENTS Matric essential 2-3 Years contact centre reservations experience in a travel environment Ability to work under pressure Have an energetic and target driven personality Excellent communication and report writing skills Proficient on the MS office package Excellent oral communication skills   Written ability to enter notes on system clearly and concisely High standard of Customer Service Time management skills essential Able to work toward deadlines Customer focused individual Proficient in English and Afrikaans Must be South African national To provide full inventory management and member servicing to Club Reservations Club clients. To deliver high levels of customer service to both increase and retain Interval International’s membership base. Maximize sales opportunities through promotion of all company products and services.   DUTIES AND RESPONSIBILITIES Deliver levels of service to members consistent with agreed service and quality standards.   Maintain comprehensive knowledge of company and departmental products, policies and procedures so that member awareness is increased and the system operates effectively. Identify holiday experience required by members, advising on Interval International related membership benefits and Exchange services.   Offer alternatives to members where necessary, observing inventory restrictions and limitations whenever possible, but using initiative within corporate guidelines in the interests of servicing members.   Process new membership enrollments and make contact amendments within the specified corporate timelines.   Process Exchange confirmations, Getaways, membership and Interval Gold sales to maximize members’ use of Interval International’s products and services.   Meet and exceed individual productivity targets on call handling for confirmations and renewals so that revenue targets are met.   Complete each call on own initiative with Supervisor assistance where necessary.   Promote the products of Interval Travel where applicable so that members can make a seamless transfer to complete their holiday needs.   Maintain good communication with members and staff at all levels.   Handle calls from regular Interval International members as volume dictates.   Undertake any other duties as may be required, consistent with the post.   ALL CV’S WILL BE DELETED. ONLY TELEPHONIC APPLICATIONS WILL BE CONSIDERED.  IF YOU MEET ALL THE REQUIREMENTS PHONE NATHIER ON DURING OFFICE HOURS
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De Aar (Northern Cape)
We are looking for the perfect individual to join our dynamic team at Cape Town Helicopters in the role of Ground Hostess & Reservations. We have certain key requirements for you to meet when you apply and we are quite strict when it comes these: 1. Diploma in Travel & Tourism 2. Minimum 2 years Reservations/Reception experience 3. Required to work weekends, public holidays and extended hours in season This job requires you to be on your feet for most of the day and you will be hosting guests from all around the world so your communication skills will be key. Seasonal volumes brings pressure and managing large groups needs extra character and finesse. If you think you are the right fit for this job and you meet the minimum requirements then forward us your summarised CV with a picture of yourself to herman@helicopterscapetown.co.za. Highly competitive salary.
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South Africa
CLUB RESERVATIONS SUPERVISOR R CTC per month CENTURY CITY, CAPE TOWN PERMANENT POSITION   ESSENTIAL REQUIREMENTS: Matric (Grade 12) essential Relevant tertiary qualifications Previous experience working in Hospitality/timeshare/Travel & tourism (Advantageous) Must have managed a contact centre with staff Proficiency with Data capturing both numerical and document typing Minimum of two years experience in a supervisory role in a sales and customer service environment Ability to coach staff and assist them as needed Knowledge of timeshare and travel Comfortable with computer database packages A quick learner and willing to be trained on new in-house databases Proficiency in the MS office package Must be a South African national   DUTIES: ·   Maintain a strong and effective working relationship with the client ·   Maintain effective call handling through staff scheduling ensuring optimum level of staff resources according to business requirements. ·   Ensure relevant productivity targets on call handling and conversion ratios for confirmations and renewals. ·   Ensure the team effectively use the KANA Response application to promptly and effectively handle email correspondence within agreed service level (48 hours) ·   Maintain full awareness of daily statistics of agent’s activity against monthly targets. ·   Maintain all reports related to the Operations team. ·   Devise and seek approval for ad-hoc incentives to achieve office targets. ·   Ensure high quality member servicing is provided at all times. ·   Handle all Customer / Resort relation issues including any client/members escalations. ·   Provide on-floor supervision at all times and be accessible to all operations employees. ·   Manage recruitment interviews and candidate selection process in line with company procedures and local legislation to optimize performance and retention. ·   Complete full company induction training for all new employees ·   Manage all staff for whom accountable in line with the Company’s human resource policies and procedures and local legislation so that performance is maximized and individuals achieve their full potential, including absence and late management. ·   Hold regular scheduled meetings with staff to solicit input and review productivity. ·   Identify staff training needs and implement appropriate training programmes (in conjunction with human resources for external training). ·   Complete appraisal assessments and conduct meetings in line with company procedure and provide full information to Human Resources Department in London ·   Develop and maintain effective coaching strategy to optimize performance of agents. ·   Ensure effective communication procedures are implemented and maintained. ·   Participate in regular conference calls (mostly operations) where productivity and other business related matters will be reviewed. ·   Ensure all legislative requirements relating to health and safety of employees and the office environment are adhered to with any concerns immediately reported to human resources. ·   Take responsibility for own continuing professional development so that professional knowledge is up to date and work reflects practice.       ALL CV’S WILL BE DELETED.  ONLY TELEPHONIC APPLICATIONS WILL BE CONSIDERED.  IF YOU MEET ALL THE REQUIREMENTS PHONE NATHIER ON DURING OFFICE HOURS  
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South Africa
Multilingual Optional, Well Spoken, Computer Literate, with 6 months Experience in the Hospitality, Bookings and Reservation Field
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South Africa
Seeking Booking and Reservation personnel to acquire establishments and make bookings on behalf of  clients.   Candidate has to have experience in the required field and the hospitality department.
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South Africa (All cities)
Delta Airlines has been popular due to its amazing flight booking service by online method. It has the major Airline in the world and provides the most reasonable flight booking services. If you have prepared a plan and looking for a booking with Delta Airlines, you require going to www.deltaphonenumbers.com where you can fill in the details and select the best flight to reserve at any time. Website- www.deltaphonenumbers.com Toll-Free Number:- +1-800-240-0573 Email- INFO@DELTAPHONENUMBERS.COM
Free
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South Africa (All cities)
Cape Town Salary: Market Related Job Type: Permanent Sectors: Hospitality Reference: CAW000407/CH Apply before Jun 30 2023 | 23 Days left Apply External Application
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Bloemfontein (Free State)
We are looking for a casual receptionist to serve as our guests’ first point of contact and manage all aspects of their accommodation. Reception responsibilities include registering guests, managing reservations, and providing information about rooms, rates, and amenities. If you have a knack for customer service and work experience in the guesthouse industry, we would like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. NOTE: must be able to work shifts Responsibilities: · Perform all check-in and check-out tasks. · Manage online and phone reservations. · Register guests collecting necessary information (like contact details and exact dates of their stay) · Welcome guests upon their arrival and assign rooms. · Provide information about our guesthouse, available rooms, rates, and amenities. · Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully furnished to accommodate guests’ needs. · Confirm group reservations and individual reservations. · Maintain updated records of bookings and payments. Requirements: · Work experience as a receptionist, or similar role · Experience with Semper · Understanding of how travel planning websites operate, like Booking and TripAdvisor. · Customer service attitude · Excellent communication and organizational skills · Degree in guesthouse management is a plus
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South Africa
RESERVATIONIST R - Medical aid& Provident   Job Summary: To ensure the highest standard of performance and service is achieved when reserving accommodation and additional services for the Hotel. To ensure the accuracy of all reservations to ensure exceptional guest service.   Minimum Requirements:   Matriculation certificate (or the equivalent) Hotel Management Diploma would be an added advantage. Minimum of 2 years experience in a similar position Fully computer literate in MS Word, Excel and outlook   Key Responsibilities:   To be fully familiar with the short and long term availability of the hotel To up sell wherever possible To ensure that all telephone enquiries are handled politely and professionally and that your telephone technique etiquette and voice tone are appropriate Ensure that all written (fax and email) reservation enquiries are professionally responded to within 4-6 hours Effectively control and manage any overbooking situation, in accordance with the Hotels overbooking process. To bring any overbooking situation to the attention of the Reservations Manager Ensure all deposits are requested and pro-forma invoices timeously forwarded. Follow up on all voucher, guarantees and deposits  Ensure that all details for the following days arrivals are accurate and complete including reservations requests, rates and web availability updates, deposits and payments due etc.   To apply please send a copy of your CV to or call , if you do not hear from me within 2 weeks of applying, please consider your application unsuccessful.  
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South Africa
The Back Office Co-ordinator manages the reception department and is the link between the reservations department in Cape Town and the Lodges. Also oversees and co-ordinates the travel for guests and liaising with the flight and transfer companies who have been booked the transfer our guests. The back office is the hub of communication at the lodge.   MINIMUM REQUIREMENTS: Matric Office Management / Administration qualification Administration experience in lodge / hospitality industry Fully computer literate (preferable to have worked with hospitality software)   SKILLS & ABILITIES: Exceptional communication skills, verbal and written Good staff management skills  - management experience preferable Strong coordination and organisational skills Attention to detail essential to the success of this position   DUTIES & RESPONSIBILITIES: Management of all reception functions; answering of phones, contacts Daily communication of information pertaining to memos, check ins, flights etc Data capture and analysis using SM Host (room allocation, posting of deposits & accommodation, audits etc) Daily communication with Head Office reservations and other relevant department Staff flights, accommodation, telephone accounts, bednights, and other staff related logistics management Administration in terms of feedback forms, notes, messages Check reservations, deposits, postings daily from e-res onto SM Host Management of the reception staff All arrangements regarding departures, arrivals and inter-lodge transfers Liaise with, charter companies and airlines as required   PACKAGE/BENEFITS: Cost to Company Package Medical Aid – Optional Provident Fund Annual Bonus—at discretion of management Live in Meals provided Uniform provided
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South Africa
Matric. Hospitality qualification. Previous reservations experience with excellent communication skills. Opera experience essential. - Handling reservations - Guest interaction - Checking in and out of guests - Handling queries 3 weeks on and 1 week off Salary: R live in
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South Africa
Looking for Senior Conferencing Consultants for a Travel Company to action conference/groups processes.   Education, experience and knowledge: Matric Travel Diploma Minimum 6 years’ experience with at least 4 being in a senior role in a similar organisation   Duties: Issue full domestic and international reservations including hotel, car, air, transfer, B&B etc. Ability to accurately conclude multi-sector/round the world reservations Complete reissues Utilize corporate fares Update Excel spreadsheets for Global reporting monthly  Itinerary planning and layout  Vouchers Rooming Lists Filing   Salary: R ctc
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South Africa
We are seeking a Lodge Receptionist to join our highly successful team, the ideal candidate will have a minimum of 1 year reception experience within the Hotel and Lodge Environment. Computer literate Clear concise communicational abilities on all levels Proficient verbal and written skills Presentable and reliable Answer and direct telephone calls Assist with queries and guests complaints Make reservations, adjustments to reservations Process payments and compile invoices of guests stay Daily reporting and handovers Guest check ins and guest check outs Have good Administration abilities and work well under pressure Excellent customer service Excellent telephone etiquette Bilingual – English and Afrikaans – Advantageous Prepared to work shifts.
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South Africa
4* Boutique Hotel in Sandton seeking a front office co ordinator Duties and responsibilities include but are not limited to: • Answer and direct telephone calls • Assist with queries and guests complaints • Make reservations, adjustments to reservations • Process payments and compile invoices of guests stay • Daily reporting and handovers • Guest check ins and guest check outs. Assisting the manager with various tasks. Requirements include: • Apex knowledge/experience is a MUST • Minimum of 2 years experience in a hotel reception, preferably 4* or 5* background • Polite, friendly person that can think on their feet and solve problems • Ability to work within a team structure. • Strong administration and communication skills (Written and verbal) • Grade 12 (Matric) • Must be computer literate (MS Office – Word, Excel, Outlook etc) This is a shift/ weekend position. Email CV to  
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South Africa
Front Office Manager /AM  in Hatfield near  the Gautrain. Must have    Grade 12 (Essential)   /  Job Related Courses attended (Desirable) Minimum of 3 years’ experience in Housekeeping position (Essential)   /   Minimum of 5 years’ experience in Front Office / Reservations experience / Reception (Essential). Send your CV to AM  in Hatfield near  the Gautrain. Must have    Grade 12 (Essential)   /  Job Related Courses attended (Desirable) Minimum of 3 years’ experience in Housekeeping position (Essential)   /   Minimum of 5 years’ experience in Front Office / Reservations experience / Reception (Essential). Send your CV to
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South Africa
Good day to you, I am ideally looking for a position directly in sales and/or Marketing for a Hotel Group or Corporate Company that will have an existing client base (key accounts), but would welcome any position relative to my 20 year + experience. I have a hospitality background and worked in hotels for many years. I started off on Reception (which included a very busy switchboard) and thereafter, I was employed as the groups and reservations Manager. I left hotels to open up my own guest house, but returned for a few months on request while renovations were being complete to assist in the Debtors Admin department. I had my guest house for approx 2 years and then it was sold after I got divorced. I most recently worked for a Fractional Exchange organization in Durban North. I was the reservations Manager for my department and I dealt directly with the Club's members who own Various high end properties locally (eg Zimbali Estate, Pinnacle Point, Pezula, Mjejane, Addo Afrique, Kichaka and Karma Resorts) along with affiliated clubs Internationally where exchange of stock would take place. I was responsible for Membership sales, stock control, exchange, points allocation, exchange invoicing and charges thereof and I liaised directly with all owners and affiliates including suppliers and staff. I was therefore hired for my etiquette and communication skills.   I am currently employed at one of the largest Vacation Companies in Southern Africa as a Leisure and Sales Consultant. On a personal note, I know the industry well, but more important than that, I am presentable, likeable and have a magnetic quality that cannot be put down on paper and I would be perfect for your position. The salary offered meets my requirements with benefits and I could be of additional assistance with the experience I have.  A copy of my CV is available on request and subject to an interview.  Thank you in Advance for your time and I am looking forward to hearing from you. Regards, Tammy Nyman    
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South Africa
Job title: Cruise Consultant Department: Reservations Job Type Classification: Permanent Locations: (Cape Town) Western Cape   If you’re confident, independent, enjoy working with people and have a passion for excellent Customer Service, then MM Cruises, the leading cruise company in South Africa, The Mediterranean, and Brazil  wants you to join our team of well trained, professional Cruise Consultants. Job Description: Under the direction of the Reservations Manager to assist with new and existing cruise bookings by: - Promptly answering  incoming calls from direct passengers / Travel Agents - Making new cruise bookings - Answering  passenger queries - Providing quotations and information on MM Cruises products - Assisting walk-in clients with information, quotes or bookings. Key Requirements: A service driven individual with a passion for service excellence and experience in the customer service and travel industry to assist customers with new and existing cruise bookings. Requirements  - Excellent written and spoken English  - Computer literate  - Minimum 1 year travel industry experience  - Minimum 1 year customer contact centre  experience Personal Skills/Attributes  - Extremely motivated - Flexible - Show initiative and pro activity Call now:
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South Africa
We are looking for a well-spoken, friendly, professional, and presentable young female to work as a part-time receptionist/hostess in our fine-dining restaurant. Previous experience working in a restaurant is preferable.  Duties will include: *answering the telephone *answering emails *making reservations *confirming reservations *welcoming and seating guests *taking drinks orders *other admin duties as required Please address all replies to Christine and include your CV.
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South Africa
Receptionist Please note I have one position live in and one position live out Salary live out R - R and live in R - R   Professional and well spoken Receptionist. We require the services of an experienced Receptionist to answer and direct calls, assist with queries and guest complaints, process payments and compile invoices, and to be responsible for the checking in and out of guests.   Opera System Experience required. Minimum of 2 years experience in a hotel reception Polite, friendly person that can think on their feet. Well spoken and well presented individual. Strong administration skills Must have grade 12 and be computer literate.   Candidate will be required to:   Answer and direct telephone calls. Assist with queries and guests complaints. Make reservations, adjustments to reservations. Process payments and compile invoices of guests stay. Daily reporting and handovers Do guest check-ins and guest check outs   Please provide a picture and references with your job application Due to high volumes of CV’s receiver, should you not hear from us within 14 working days of sending your application, please consider your application for this particular position as unsuccessful.    
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South Africa
Our busy travel office is responsible for multiple tour operations throughout southern Africa. Tour logistics, reservations, and marketing teams each require an intern for six months to carry out administration functions, data entry, answering phones, and other basic office work. The internship offers a stipend of R per month, and a great opportunity to learn professional skills in a busy office environment. The internship hours are from Monday - Friday 8am - 5pm. Intern duties may include, but are not limited to: Requesting supplier rates, images and info; Assisting with reservations and tour bookings; Supplier booking and payment procedures; Standardising and centralising product information; Creating product descriptions for the database and linking these to the relevant services; Updating of the rate of exchange whenever necessary by accounts in the database; Assisting with logistical schedules for tour operations; Data capturing, research, and other office admin duties. We require: Proficiency in MS Office especially excel, word, MS Project and Pastel; Ability to communicate and take messages accurately; Ability to apply a logical approach to issues; Capability of filing and recording documents; A good work ethic and willingness to learn. If you are interested, please send your CV and letter of motivation to Sandra(a)jenmansafaris.com. Non-smokers preferred. Only suitable candidates will be contacted.
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South Africa
Cruise ConsultantDepartment Reservations job Type Classification: Permanent Locations: (Cape Town) Western Cape If you’re confident, independent, enjoy working with people and have a passion for excellent Customer Service, then MSC Cruises, the leading cruise company in South Africa, The Mediterranean, and Brazil wants you to join our team of well trained, professional Cruise Consultants. Job Description: Under the direction of the Reservations Manager to assist with new and existing cruise bookings by: - Promptly answering incoming calls from direct passengers / Travel Agents - Making new cruise bookings - Answering passenger queries - Providing quotations and information on MSC Cruises products - Assisting walk-in clients with information, quotes or bookings.Key Requirements: A service driven individual with a passion for service excellence and experience in the customer service and travel industry to assist customers with new and existing cruise bookings.Requirements - Excellent written and spoken English - Computer literate - Minimum 1 year travel industry experience - Minimum 1 year customer contact centre experiencePersonal Skills/Attributes - Extremely motivated - Flexible - Show initiative and proactivitySalary R Call now:
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Stellenbosch (Western Cape)
A 4* Hotel has a vacancy for a vibrant, friendly and trustworthy receptionist. Sound people skills are a must. The applicant need to work shifts and week-ends. A knowledge of Opera Reservation system or similar is required. The following will be your key performance areas: All general Reception/Reservations duties including but not limited to: Switchboard; telephone answering' telephonic information assistance, guest check in and out,reservations assistance, information assistance (telephonically & guest direct, all hotel services), FO/Hotel administration assistance, cashiering responsibilities, receiving of payments, shift cash up and closure, Available immediately. Salary R5000 p/m Please provide CV. Only short listed applicants will be contacted.
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Stellenbosch (Western Cape)
My client, a five-star establishment based in Stellenbosch is seeking to employ a friendly. Front-line Assistant Front Office Manager who is willing to work shift work (including weekends). with previous experience in a similar environment. The ideal candidate will also have experience in operating OPERA Responsibilities: To stand in for the Front Office Manager in her absence To ensure that all Receptionists are following standard operating procedures in order to work effectively as a team providing the best possible service to our guests To guide and lead Receptionist to work in accordance with standard operating procedures To take leadership in the training and orientation of new Receptionists that joins the team or those Receptionists requiring training. (Inc conjunction with Front Office Manager) To undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience Check-in and check-out of arrival guests/groups To build a good rapport with all guests and resolve any complaints/issues quickly to maintain high quality customer service To deal with guest requests to ensure a comfortable and pleasant stay To assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible To be responsible for accurate and efficient accounts and guest billing processes To assist in keeping the Hotel Reception area clean and tidy at all times To undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area To administer all routes of reservations to ensure that room bookings are made and recorded accurately To ensure that all reservations and cancellations are processed efficiently To keep up to date with room prices and special offers to provide accurate information to guests To assist with concierge related duties such as arranging transfers, excursions etc. for guests To report any maintenance, breakage or cleanliness problems to the relevant Manager To administer the general petty cash system and float in an accurate manner To undertake all training as required (e.g., first aid, health and safety, customer service) To adhere to all fire safety test procedures and to assist in the evacuation process in the event of fire To undertake any other ad-hoc duties relevant to the post, as and when required Requirements: Previous Shift Leader / Assistant Front Office Manager experience Previous customer service experience Previous experience in hospitality Experience in OPERA Previous experience in Health & Safety, First Aid etc A friendly and welcoming approach High standards of dress and presentation Ability to remain calm during difficult situations or in a very busy environment The ability to work unsupervised Excellent interpersonal skills, including a pleasant... Job Reference #: SW002351/JM
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Stellenbosch (Western Cape)
I am currently recruiting for a reservationist on behalf of an established, upmarket self-catering lodge in Stellenbosch. Successful candidate will have: Experience in hospitality industry Be computer literate (Word, Excel, Outlook) and have working experience of a reservations system eg Opera Post Matric Hospitality / Travel and Tourism Qualification advantageous Fully bilingual (Afrikaans and English) Own transport and drivers licence Duties include: Taking responsibility for reservations and bookings and general administration pertaining to this Guest liaison Organising shuttle services and tours / outings on behalf to guests General office administration Assisting general manager and other departments when needed Working hours are Monday to Friday and every second Saturday morning. Shifts rotate: 7.00 - 4.00 / 9.00 - 18.00. Candidates residing in the Stellenbosch area will receive preference.
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Cape Town (Western Cape)
FOH / RECEPTION / GENERAL ASSISTANT LIVE-IN POSITION! Minimum 2 years FOH/Reception Experience in a Hotel/Lodge required! Experience with hospitality related computer systems, in particular APEX and KNIGHTSBRIDGE would be a definite advantage. To provide a friendly, welcoming and efficient service to all hotel guests. To respond courteously to guests’ requests, play a part in the general running of the reception desk and help the Assistant General Manager to maintain a smooth room bookings service. To check rooms for cleanliness and to oversee the running of the restaurant as and when required. · Undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience · Build a good rapport with all guests and resolve any issues quickly to maintain high quality customer service · Deal with guest requests to ensure a comfortable and pleasant stay · Assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible · Assist in keeping the hotel reception area clean and tidy at all times · Report any maintenance, breakage or cleanliness problems to the relevant manager · Ensure accurate and efficient accounts and guest billing processes · Undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area · Administer all routes of reservations to ensure that room bookings are made and recorded accurately · Oversee the rooms by conducting daily housekeeping inspections, reporting issues to the housekeeping Supervisor & all maintenance issues to the Ass Food & Bev Manager · Assists with functions, weddings, etc as and when required to do so · Ensure that all reservations and cancellations are processed efficiently · Provides accurate information to guests by keeping up to date with room prices and special offers · Administer the general petty cash system and float in an accurate manner · Assist with any restaurant work that is relevant to the post, and as required by management · Oversees the lunches & dinner service (as floor manager) when required to do so · Fulfills maître d evening duties on a bi-weekly basis · Report any issues brought to your attention relating to the restaurant and bar area, to management Salary offered at minimum wage, lodging included!
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