Bookings reservations system

Multilingual Optional, Well Spoken, Computer Literate, with 6 months Experience in the Hospitality, Bookings and Reservation Field

Seeking Booking and Reservation personnel to acquire establishments and make bookings on behalf of  clients.   Candidate has to have experience in the required field and the hospitality department.

CLUB RESERVATIONS AGENTS CENTURY CITY, CAPE TOWN RK CTC – (R1K incentive pm on targets reached) Permanent position   REQUIREMENTS Matric essential 2-3 Years contact centre reservations experience in a travel environment Ability to work under pressure Have an energetic and target driven personality Excellent communication and report writing skills Proficient on the MS office package Excellent oral communication skills   Written ability to enter notes on system clearly and concisely High standard of Customer Service Time management skills essential Able to work toward deadlines Customer focused individual Proficient in English and Afrikaans Must be South African national To provide full inventory management and member servicing to Club Reservations Club clients. To deliver high levels of customer service to both increase and retain Interval International’s membership base. Maximize sales opportunities through promotion of all company products and services.   DUTIES AND RESPONSIBILITIES Deliver levels of service to members consistent with agreed service and quality standards.   Maintain comprehensive knowledge of company and departmental products, policies and procedures so that member awareness is increased and the system operates effectively. Identify holiday experience required by members, advising on Interval International related membership benefits and Exchange services.   Offer alternatives to members where necessary, observing inventory restrictions and limitations whenever possible, but using initiative within corporate guidelines in the interests of servicing members.   Process new membership enrollments and make contact amendments within the specified corporate timelines.   Process Exchange confirmations, Getaways, membership and Interval Gold sales to maximize members’ use of Interval International’s products and services.   Meet and exceed individual productivity targets on call handling for confirmations and renewals so that revenue targets are met.   Complete each call on own initiative with Supervisor assistance where necessary.   Promote the products of Interval Travel where applicable so that members can make a seamless transfer to complete their holiday needs.   Maintain good communication with members and staff at all levels.   Handle calls from regular Interval International members as volume dictates.   Undertake any other duties as may be required, consistent with the post.   ALL CV’S WILL BE DELETED. ONLY TELEPHONIC APPLICATIONS WILL BE CONSIDERED.  IF YOU MEET ALL THE REQUIREMENTS PHONE NATHIER ON DURING OFFICE HOURS

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A Four-Star Guest House (B&B) situated in Summerstrand, Port Elizabeth seeks a Pro-active, Dynamic & Energetic Guest House Manager. RESPONSIBILITIES/DUTIES WOULD INCLUDE (NOT LIMITED TO) THE FOLLOWING: · Bookings & Reservations System · Quotations & Replies to Enquiries · Checking In & Checking Out of Guests · Maintaining Guest Relations · Preparing & Serving Breakfast · Daily Administrative Duties · Ensuring Guest House Supplies are Ordered/Bought · Stock Taking · Marketing & Social Media Communications · General Housekeeping Duties · Minor Maintenance · Overseeing Housekeeping & Gardening Staff · Managing the General Maintenance of the Property · Event Management: Coordinating & Organising Events · Keep Filing & Administrative Records Up to Date · Managing Petty Cash · Invoicing & Month End Reconciliation & Reports · Basic Monthly Bookkeeping / Capturing of Invoices/Receipts etc · Feedback Meetings/Reports MINIMUM REQUIREMENTS: · Matric Certificate · Previous Hospitality Experience, Preferably in a Similar Position – 2yrs Minimum · Good Communication & Interpersonal Skills · Ability to Interact Professionally with Clients – Telephonically, Via E-mail and In Person · Fluent in English & Afrikaans (Xhosa an Advantage) · Strong Admin & Computer Skills · Basic Bookkeeping Experience · An Eye for Detail and Commitment to Excellence · Own Transport & Valid Driver’s Licence · Willingness to go the Extra Mile for Guests · Pro-Active, Energetic & Go-Getter type Personality · Self-Driven, Initiative & Problem Solving Skills · Single Person or Possibly a Couple with no Dependents/Pets · Candidate should have no criminal history and preferably a non-smoker · Contactable References REMUNERATION: Free Accommodation (Bedroom/Lounge/Bathroom) Monthly Salary Position Available from 25 July 2021 Should you wish to apply for the position, please submit your CV, motivational letter & photograph to info@anchorage.co.za Please note that only shortlisted applicants will be contacted. Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position.

A 4-star Guest House in Summerstrand, Port Elizabeth seeks a Dynamic & Energetic Guest House Manager with immediate availability. *Please note - this is a live-in position - not negotiable* RESPONSIBILITIES/DUTIES WOULD INCLUDE (NOT LIMITED TO) THE FOLLOWING: · Managing Bookings & Reservations System · Quotations & Replies to Enquiries · Checking In & Checking Out of Guests · Maintaining Guest Relations · Preparing & Serving Breakfast · Daily Administrative Duties · Ensuring Guest House Supplies are Ordered/Bought · Stock Record Keeping · Marketing & Social Media Communications · General Housekeeping Duties · Overseeing Housekeeping & Gardening Staff · Managing the General Maintenance of the Property · Filing & Administrative Records · Managing Petty Cash · Basic Bookkeeping Functions · Invoicing & Month End Reconciliation / Reports · Weekly Feedback Meetings/Reports MINIMUM REQUIREMETNS: · Grade 12 · Previous Hospitality Experience is a Requirement · Good Communication & Interpersonal Skills · Ability to Interact Professionally with Clients – Telephonically, Via E-mail and In Person · Fluent in English & Afrikaans (Xhosa an Advantage) · Strong Admin & Computer Skills · Basic Bookkeeping Experience Essential · An Eye for Detail · Own Transport & Valid Driver’s Licence · Willingness to go the Extra Mile for Guests · Pro-Active, Energetic & Go-Getter type Personality · Single Person Preferred REMUNERATION: Free Accommodation (Bedroom/Lounge/Bathroom) Monthly Salary Position Available immediately. Should you wish to apply for the position, please submit your CV, motivational letter & photograph to peguesthouse2022@gmail.com Please note that only shortlisted applicants will be contacted. Should you not receive a response within two weeks, please consider your application unsuccessful. FOR APPLICATIONS: (No applications will be considered after this date)

I am currently recruiting for a reservationist on behalf of an established, upmarket self-catering lodge in Stellenbosch. Successful candidate will have: Experience in hospitality industry Be computer literate (Word, Excel, Outlook) and have working experience of a reservations system eg Opera Post Matric Hospitality / Travel and Tourism Qualification advantageous Fully bilingual (Afrikaans and English) Own transport and drivers licence Duties include: Taking responsibility for reservations and bookings and general administration pertaining to this Guest liaison Organising shuttle services and tours / outings on behalf to guests General office administration Assisting general manager and other departments when needed Working hours are Monday to Friday and every second Saturday morning. Shifts rotate: 7.00 - 4.00 / 9.00 - 18.00. Candidates residing in the Stellenbosch area will receive preference.

I am currently recruiting for a reservationist / housekeeping supervisor on behalf of an established, upmarket self-catering lodge in Stellenbosch. Successful candidate will have: Experience in hospitality industry Be computer literate (Word, Excel, Outlook) and have working experience of a reservations system eg Opera Post Matric Hospitality / Travel and Tourism Qualification advantageous Fully bilingual (Afrikaans and English) Own transport and drivers licence Duties include: Taking responsibility for reservations and bookings and general administration pertaining to this Guest liaison Organising shuttle services and tours / outings on behalf to guests General office administration Supervision of cleaning staff and linen department Lodge inventory General Lodge administration duties Assisting general manager and other departments when needed Working hours are Monday to Friday and every second Saturday morning. Shifts rotate: 7.00 - 4.00 / 9.00 - 18.00. Candidates residing in the Stellenbosch area will receive preference.

Established, prestigious guest house based in the Stellebosch area has a vacancy for reservationist / receptionist to commence duties asap. Successful candidate will have: Experience in hospitality industry Be computer literate (Word, Excel, Outlook) and have working experience of a reservations system Post Matric Hospitality / Travel and Tourism Qualification advantageous Fully bilingual (Afrikaans and English) Own vehicle and drivers license essential Duties include: Taking responsibility for reservations and bookings and general administration Guest liaison Organising shuttle services and tours / outings on behalf of guest Supervision of cleaning staff and linen department Lodge inventory General Lodge administration duties Assisting general manager and other departments when needed Working hours are Monday to Friday and every second Saturday morning. Shifts rotate: 7.00 - 4.00 / 9.00 - 18.00. Candidates residing in the Stellenbosch area will receive preference. Own vehicle is essential

Spencer Rogers Recruitment Consultants are seeking SUPERSTARS with international travel experience, 18 months’ work experience, excellent customer service and the drive to succeed. For the suitable candidates, we have phenomenal opportunities to enter the exciting and innovative world of travel, offering incentives such as vouchers, gifts, overseas travel and more! The job will entail: Arranging flights, insurance and accommodation, Managing a reservations system to secure holidays, Collecting and processing of payments, Advising clients on travel arrangements, e.g. Visas and passports, Ensuring clients receive tickets, Keeping clients up to date with any changes of itinerary, Dealing with complaints and refunds. If you have a strong sales disposition, passion and creativity, possess excellent attention to detail, are well organised with competent IT skills and loads of patience, we WANT to hear from you. Basic + commission. High earning potential.

FOH / RECEPTION / GENERAL ASSISTANT LIVE-IN POSITION! Minimum 2 years FOH/Reception Experience in a Hotel/Lodge required! Experience with hospitality related computer systems, in particular APEX and KNIGHTSBRIDGE would be a definite advantage. To provide a friendly, welcoming and efficient service to all hotel guests. To respond courteously to guests’ requests, play a part in the general running of the reception desk and help the Assistant General Manager to maintain a smooth room bookings service. To check rooms for cleanliness and to oversee the running of the restaurant as and when required. · Undertake front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience · Build a good rapport with all guests and resolve any issues quickly to maintain high quality customer service · Deal with guest requests to ensure a comfortable and pleasant stay · Assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible · Assist in keeping the hotel reception area clean and tidy at all times · Report any maintenance, breakage or cleanliness problems to the relevant manager · Ensure accurate and efficient accounts and guest billing processes · Undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area · Administer all routes of reservations to ensure that room bookings are made and recorded accurately · Oversee the rooms by conducting daily housekeeping inspections, reporting issues to the housekeeping Supervisor & all maintenance issues to the Ass Food & Bev Manager · Assists with functions, weddings, etc as and when required to do so · Ensure that all reservations and cancellations are processed efficiently · Provides accurate information to guests by keeping up to date with room prices and special offers · Administer the general petty cash system and float in an accurate manner · Assist with any restaurant work that is relevant to the post, and as required by management · Oversees the lunches & dinner service (as floor manager) when required to do so · Fulfills maître d evening duties on a bi-weekly basis · Report any issues brought to your attention relating to the restaurant and bar area, to management Salary offered at minimum wage, lodging included!

Job title: Cruise Consultant Department: Reservations Job Type Classification: Permanent Locations: (Cape Town) Western Cape   If you’re confident, independent, enjoy working with people and have a passion for excellent Customer Service, then MM Cruises, the leading cruise company in South Africa, The Mediterranean, and Brazil  wants you to join our team of well trained, professional Cruise Consultants. Job Description: Under the direction of the Reservations Manager to assist with new and existing cruise bookings by: - Promptly answering  incoming calls from direct passengers / Travel Agents - Making new cruise bookings - Answering  passenger queries - Providing quotations and information on MM Cruises products - Assisting walk-in clients with information, quotes or bookings. Key Requirements: A service driven individual with a passion for service excellence and experience in the customer service and travel industry to assist customers with new and existing cruise bookings. Requirements  - Excellent written and spoken English  - Computer literate  - Minimum 1 year travel industry experience  - Minimum 1 year customer contact centre  experience Personal Skills/Attributes  - Extremely motivated - Flexible - Show initiative and pro activity Call now: