Inbound tour consultants

Looking for Junior, Intermediate and Senior Inbound Consultants for Destination Management Company Previous experience required: Matric Tourism qualification Experience working with international Tourists Tourplan an advantage Excellent product knowledge of Southern Africa Duties would include: Secure business and effectively cost products Build up and maintain agent / supplier relationships Quote and design successful, creative itineraries and proposals for all market related ADHOC groups, Tour Series and FIT requests Compile welcome packs itineraries Handling the 24hour emergency phone Reconcile tour guide expense sheets

R Cape Town - Northern Suburbs   A growing international inbound tour operator is looking for an experienced FIT or Groups consultant with various languages - JAPANESE, CHINESE, INDIAN   Min 2 years experience within inbound tour operator Design of itineraries Quotes Booking of 5-star accommodation and car hire Extensive supplier liaison   Join this young team!   NOTE:  only candidates based in Cape Town will be considered

R Cape Town - Northern suburbs   A growing international inbound tour operator is looking for an experienced FIT or Groups consultant Design of itineraries Quotes Booking of accommodation and car hire Extensive supplier liaison   Min 2 years experience within inbound tour operator   Join this young team

Job Title: Inbound Consultants Description Inbound Consultants Ambitious Inbound Consultants Required Due to our expansion & growth we need energetic & positive inbound consultants to join our vibrant customer service contact centre in Cape Town. Call:

Fast moving environment! Well established tour operator seeks your proven wholesale ability.  Creative and out of the box thinker! Designing of tailor made itineraries.  Minimum 1 years' relevant  experience and attention to detail secures.  Passion and knowledge of Southern Africa a must! Tourism qualification will be a plus. Salary up to R neg.

Our client is a Tour operator, who has been arranging customized tours in Southern Africa for more than 30 years, wishes to employ a German speaking Administrator and Trainee Tour Consultant. Their professional, enthusiastic and energetic team consist of 9 people who serve mostly the German speaking market for individuals, groups or incentive traveller. This position is ideal for someone with a passion for the travel industry and who wants to take their next career step.Key Performance Areas:· Responding and forwarding phone calls and emails· Writing Tour descriptions for Tour Consultants in German· Assisting Tour Consultants with different Administration duties (e.g. booking hotel rooms, car rentals etc.) Qualifications and Experiences:· Matric / relevant tertiary education advantageous Competencies required:· Perfect written and verbal English and German · Excellent computer skills (MS Word, Excel, Outlook)· Good typing skills· Must be able to work in a team and multi-task· Permanent residence or SA citizen If you are enthusiastic about the travel industry and meet the above requirements, please send your CV to

Looking for an Inbound Consultant to be responsible for customised and packaged tour arrangements Bookings from A-Z Strong product knowledge of southern Africa countries required Working within a team that shares a high volume workload but need to be independent enough to give attention to detail to each client travelling Additional language (Afrikaans, Dutch or German) Tourplan Salary: R to R depending on experience

Our Client is currently recruiting Graduates in the position of an Online Casino Host. We operate within the e-commerce industry providing world-class services to our international clients which in this case would be for our Australian region. You would be responsible for servicing our new and existing customers through inbound and outbound services across all mediums. These services will be offered across all offered products, you will be required to do so by delivering an unfailing high quality of service.  The core component of Our Client is our people as we recognize that the employees are the driving force of the business. We ensure that we employ individuals with high-potential allowing them to develop their career and themselves within our business. Please note that the role requires you to work shifts within the online gaming industry as you will be dealing with candidates across different markets. We require an assertive, well organised confident individual with the ability to think on their feet and presents with excellent attention to detail within the work environment.  Overview of Duties & Responsibilities:  • Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment  • Resolving player queries and problems over all mediums: Calls; Emails and Web-chats, etc.  • Driving various behaviors to improve business metrics  • Manage the chat room as outlined in guidelines to handling known scenarios  • Welcoming players into the chat room and encouraging players' to participate in chats  • Provide assistance to players with regards to the bingo game, chat and mini-games  • Monitoring the chat room, participation in conversation, offering assistance to players with regards to Q&A  • Customer relationship building and management as well as cross selling of products and services  • Processing pertinent information into relevant databases  • Escalate system problems through the agreed procedure to the relevant support team or their manager  • Completion of tasks assigned during shift  • Excellent time management and adherence to schedule  • Performing extra tasks given by manager as and when required  • Demonstrate great people skills with the ability to be diplomatic and patient in dealing with demanding situations  Minimum Requirements:  • Completed tertiary education  • Computer Literacy - MS Excel, MS Outlook, etc.  • Resourceful and knowledgeable of business processes and procedures (training will be provided)  The ideal candidate would demonstrate a high level of workplace maturity / responsibility - Initiative and commitment.  You should be a good team player with strong interpersonal skills. We require someone with strong verbal and written communication skills.  Salary ranges between R - R per month.

Looking for a Groups Tour Consultant for an Inbound Tour Company 3 to 5 years’ experience with Tour Operator Good product and sound geographical knowledge of Southern Africa An understanding of quoting and operating tours on systems (Tourplan) Interest in working with a dynamic team on inbound group tours

New World Safaris is an inbound tour and wheels operator specialising in the Southern African region and has been operating since 2010. New World Safaris services include: packaged holidays, accommodation, local excursions, transfers and shuttles. New World Safaris has trained consultants who help guests plan holidays, ensuring guests witness the highlights and enjoy their time in Southern Africa. New World Safaris assists guests with packages as per our website or we create tailor made packages. Social Media - Facebook: newworldsafaris - Instagram: newworldsafaris - Website: www.newworldsafaris.co.za

Looking for a Contracting Coordinator for an inbound tour company.   Experience: Must have a min of 4yrs inbound tour operator experience preferably within procurement Excellent negotiation and communication skills essential Highly organised and deadline driven Proficiency in Microsoft office essential, Tourplan experience preferred Sound product knowledge of Southern Africa Work well under pressure   Duties: Request rates from suppliers Negotiate rates and conditions with suppliers and clients Assist in issuing contracts with suppliers and agents Research new properties and products Assist with queries and maintain constant flow of communication between departments Maintain good relationships with suppliers and agents

Looking for a DMC Retail Travel Consultant for Inbound Tour Company Experience: Minimum of 4 – 6 years previous inbound tour consulting experience required A passion for delivering service excellence An in-depth knowledge of Tourplan advantageous A good knowledge of South Africa, Southern and East Africa preferable A willingness and aptitude to learn Duties include: Creative planning and designing of itineraries Managing the reservations process for bookings in a manner which ensures guest budget is achieved Handling of bookings from quote to finalising, invoicing and travel documents Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues. Emergency duty will be on a rotational basis Working hours early and late shift on a weekly rotational basis Calm and professional manner of servicing agents and guests Proactive selling of products and services ensuring the best possible safari for the guests Market related salary plus commission and benefits

Looking for a Lodge Wholesale Travel Consultant for Inbound Tour Company Experience and knowledge: Must have at least 3 - 5 or more years inbound tour operating experience Good understanding of delivering excellent service to agents/guests An in-depth knowledge of Tourplan or a similar booking system An in-depth geographical, logistical and product knowledge of South, Southern or East Africa A willingness and aptitude to learn Creative and out of the box planning and designing of leisure FIT tailor-made itineraries for lodges/camps in combination with some 3rd party product Managing the reservations process including handling of bookings from quote to finalising, including invoicing and travel documents Proactive designing of itinerary ensuring routing and product knowledge is applied to providing the operator with best itinerary for their guests Constant, consistent interaction and clear communication with colleagues, agents, operators, guests and suppliers Yielding of beds

We are looking for a Contracting Coordinator Minimum Requirements: Must have a minimum of 4 yrs inbound tour operator experience preferably in procurement Excellent negotiation and communication skills essential Highly organized and deadline driven Proficiency in Microsoft office essential Tourplan experience preferred Sound product knowledge of Southern Africa Work well under presure Duties: Request Rates from Suppliers Negotiate rates and conditions with suppliers and clients Assist in issuing contracts with suppliers and agents Research new properties and products Assist with queries and maintain constant flow of communication between departments Maintain good relationships with suppliers and agents To apply for this role please forward your CV to leness[at]sqpg.co.za or call Leness on

CAPE TOWN - Northern Suburb R Negotiable   Our client is looking for a dynamic consultant to join their team   Duties would include, amongst others:  Staff management Quality and margin control Following up and developing sales leads Quoting Overseeing bookings New staff training   The ideal candidate must have extensive knowledge of Southern Africa products   A Travel Tourism qualification is highly desirable as well as a minimum of 5 years experience within an inbound tour operator