Contact centre telesales

Our Contact Centre Solution is a customer service platform that allows customers to reach out to a company through a variety of channels such as phone, email, chat or social media. The goal of an omni-channel contact centre is to provide a seamless and consistent experience for the customer, regardless of the channel they choose to use.https://innovonet.co.za/contact-centre-solution

NB: Advert Submitted on-behalf of a client. Our client has a vacancy for an inbound Contact Centre Agent to provide an important service to their customers. The hours of work are between 8am till 9pm, Monday to Friday and between 9am and 5pm on Saturday, 7 hours per shift, on a rotational basis. The key purpose of the role is to manage customer contact (including calls, email and letters) in a polite, professional and appropriate manner ensuring that an accurate response is given in compliance with the operating procedures. Successful applicants will need to ensure that in responding to requests by customers, data protection guidelines are strictly adhered to. They will also be required to log information accurately to a central database and carry out other additional administrative duties as required. The successful candidate must: Have experience of working in a role with telephone call handling Excellent customer service skills Excellent attention to detail with high levels of accuracy Basic working knowledge of MS Office Effective communication skills with excellent telephone manner Excellent listening and questioning skills, with the ability to extract detailed and relevant information Able to use own initiative and to work within defined procedures Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available. Submit Application to: janine@nexdirect.co.za Salary: R12000 Job Reference #: BRCSEC369

Job Requirements Optimises work through the application of learning experiences Ensures operational excellence through the delivery of work processes according to defined quality standards Drives efficiencies through the optimal use of automated processes and systems Adheres to compliance and internal motor governance processes Delivers on service targets to increase business production Delivers customer service through adherence to quality service standards Contributes to cost efficiencies Engages in activities for own development Contributes to teamwork Additional Details Minimum Qualification - BCom degree in Business Management or Marketing Preferred Qualification - Honours degree in Business Management or Marketing Experience - Six to twelve months experience in a contact centre environment An understanding of motor processes and procedures Sales experience is advantageous

We are in urgent need of contact centre support consultants Duties Make outbound calls to new and existing Clients. Requirements Applicant must be fluent English Language Age Range 18-50 Yrs Matric or equivalent should be able to meet sales targets Eager to work at any time Understand Phone Etiquette Candidate We Consider. Experienced and Without Experience Effective communicator, eager to make sales and bold Basic Salary + Commission Apply:- Send updated CV to info(AT)assetconsulting(DOT)co(DOT)za. Note:- Faxed CV will be accepted. Apply by sending Cv to our email address.

Our client, based in Sea Point, requires self motivated, dynamic sales agents for a 6 month contract. The requirements are as follows: A MINIMUM of 2 years telesales experience is ESSENTIAL PROVEN SUCCESS in achieving/exceeding sales targets Matric or equivalent Fluent in English AND Afrikaans (A third language would be an advantage) Computer Literacy (MS Word, Excel and Outlook) Excellent communication skills with a neutral accent Ability to work accurately under pressure Dynamic personality Team player Self disciplined and motivated Sales driven If you feel you meet these requirements, please contact Jill at jill @ callforce. co. za Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within one week, please consider your application unsuccessful.

Are you looking for a career in sales??? Well look no further because the very first Hollard Contact centre in Durban is recruiting!!! Working hours: 8:00am to 4:30pm Mind blowing Uncapped Commission + Guaranteed R basic Vibrant sales environment Free Skills and development training programme + subsidise your Daily transport for training with us!!! Secure you seat now by sending your cv to or Contact us on . WhatsApp on . Must have Telesales experience

The Role: FTTH Contact Centre Agent Based in Port Elizabeth Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process FTTH customer service and technical service enquiries through inbound calls and provide end to end service Must be able to communicate with customers professionally and articulately Must be able to present benefits/opportunities of the product or service in an effective manner Identify and respond to the customer needs from all demographics, delivering a high quality, professional service to these customers Exercise appropriate soft skills when dealing with difficult customers Ensure correct listening skills and probing techniques are used to establish relevant information Be able to effectively communicate with the team leader and team members Ensure that customers are informed as to the progress of queries logged but not resolved Ensure that the customers are called, and the resolution is confirmed before queries are closed Ensure that progress of every query logged is monitored until resolution Performing any ad hoc tasks as instructed. Skills and Experience: Matric IT background or qualification Preferably in possession of an A+, N+, MCSE or CCNA qualification Previous ISP experience IT trouble shooting skills including an ability to perform remote troubleshooting 2 to 3 years Telecommunication knowledge and experience Experience of website navigation functionalities, technology savvy Can you work from home or in the office? Criminal clear Computer literate Excellent listening skills Willingness to learn Problem-solving skills Attention to detail

Inbound Contact Centre has 11 open positions for quality Call Centre and Customer Service Agents in Edenvale, Randburg, Hatfield, Sunnyside Pta and Sandton to dial 4 Clients and airlines free training  provided apply through our quality approved agency @ Jo'burg by sms 'surname' @ 

Requirements: MINIMUM of 2 years experience in an outbound telemarketing environment is ESSENTIAL PROVEN SUCCESS in achieving/exceeding sales targets Matric or equivalent Fluent in English AND Afrikaans (A third language would be an advantage) Computer Literacy (MS Word, Excel and Outlook) Excellent communication skills with a neutral accent Ability to work accurately under pressure Dynamic personality Team player Self disciplined and motivated Sales driven If you feel you meet these requirements, please send your CV along with supporting documents Jill at jill @ callforce. co. za Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within one week, please consider your application unsuccessful.

We are looking for a Marketing Manager with strong brand management and product development experience, to assist in establishing and developing our clients brand. The successful applicant Proudly in possession of a BCom Marketing Degree or any other equivalent marketing qualifications 3 - 4 years Brand Management and Marketing experience Analytical and strategic in order to forecast and identify trends and challenges Creative and innovative Proactive approach to getting the job done Excellent communication skills both written and verbal What is of offer The Salary is Market Related and negotiable depending on experience and skill set Working hours 8am - 5pm Monday to Friday Please note due to high volume of CV’s received, only shortlisted applicants will be contacted. Should you not receive communication from our offices within two week of submission, please note that your application will not be considered for this position. We will keep you CV on file and re-establish contact with you, should opportunities in line with your expertise become available again To view more of Surgo’s latest vacancies, please log onto www.surgo.co.za

Telesales Agent | Paarl R 6 000 Basic + Comm Leading Office Automation company in Paarl is recruiting: Requirements: Matric Fully bilingual in Afrikaans & English Excellent telephone manner Ability to negotiate and close Previous exposure to Telecoms / Office Automation industry will secure Own Transport Previous experience in a Call Centre / Telesales environment

Description:  An exciting opportunity exists in our Port Elizabeth based Contact Centre as Telesales Consultants. We are looking for energetic, motivated and hardworking individuals to join our team and Market our Public Courses on a National Level.   Duties: Converting Leads into Sales Meeting Sales Targets Customer Service Orientated Basic Sales Administration   Minimum Requirements: Matriculation Certificate Work Experience in Telemarketing / Contact Centre / Sales / Marketing Good Communication Skills (both verbal & written) Multilingual - English and a Second Language Must be Articulate and have a Good Telephone Manner Must be Computer Literate (Excel, Word and Email) Goal and Target Driven   Offered: Market Related Basic Salary Benefits Incentive Scheme / Commission Structure   Start Date: ASAP   Email detailed CV and intro letter to:

Pietermaritzburg Contact Centre Recruiting.. About us: *We have been a well-established Telesales company in PMB for the past 9 years. *We have won numerous awards in our industry. *We ONLY promote and market our own innovative products. *Our Company has branches nationwide. What we offer: *Normal working hours (No shifts). *Permanent employment from first day in training. *Guaranteed Basic Salary with Comm from your first month. *Fully paid for Training. *Exciting and fun environment What we require: *Matric *English or Afrikaans as Home Language *SA ID *Positive Attitude *Target driven *Team player * Experience in sales, outbound/inbound Call Centre, Customer service, Retail, hospitality or consulting would be an advantage Please send your CV online.

Sales Team Leader (Telemarketing Team Leader) – Wynberg Cape Town An exciting opportunity exists for an experienced Sales Team Leader; if you meet the following criteria please email your CV to Requirements: Grade 12 / Matric or equivalent Qualification or Training Certificate in Contact Centre Supervisor principles MS Office (Word & Excel) at Intermediate level 1 years Sales experience 1 year Team Leader experience in a Sales and target driven environment Quality management, labour relations & performance management exposure Computer literate Shifts: Early Shift Monday to Thursday from Friday Saturdays; on the rotational week Late Shift Monday to Friday with the weekend off and Public Holidays

Telesales Agent - Cape Town CBD A Global organization is looking for a dynamic, outgoing and driven Telesales Agent. If you are target driven, interested in furthering your career within a stable and rapidly expanding company? Don’t hesitate APPLY NOW! Forward your CV to: Adillah.finch(at)telebest.co.za Working hours: Monday to Thursday – 8am to 5pm Friday – 8am to 4:30pm Minimum Requirements: Matric essential A Sales & Marketing qualification would be great, but not essential 1 year call centre sales experience with an awesome track record Assertive telephonic contact skills, with the ability to cold call, make follow up calls on prospects and answer customer queries Excellent communication skills (verbal and written) is essential for this position Be able to work weekends according to operational needs Benefits and Incentives: Basic salary and uncapped commission Great benefits with access to a medical aid, pension fund, free VIP membership and loads more Be part of a great sales incentive scheme A chance to be part of our top Sales Training An active sales career with world class learning support Be part of a global brand