CONTACT CENTRE MARKETER FAIRLAND IN SOUTH AFRICA

Job Requirements Optimises work through the application of learning experiences Ensures operational excellence through the delivery of work processes according to defined quality standards Drives efficiencies through the optimal use of automated processes and systems Adheres to compliance and internal motor governance processes Delivers on service targets to increase business production Delivers customer service through adherence to quality service standards Contributes to cost efficiencies Engages in activities for own development Contributes to teamwork Additional Details Minimum Qualification - BCom degree in Business Management or Marketing Preferred Qualification - Honours degree in Business Management or Marketing Experience - Six to twelve months experience in a contact centre environment An understanding of motor processes and procedures Sales experience is advantageous