Centre management

Centre Manager required urgently. Must have previous experience in facilities management, customer care and maintenance management. Email your CV to Suzette

Call Centre agents wanted to work in Randburg Johannesburg. Hard working applicants should have basic Knowledge in Call Centre management and be able to speak fluently with the clients and must have good Communication skills, young applicants must be at least between the ages of years, for details to apply contact us @ / / or Sms your name age and Cell no to

OUTBOUND CALL CENTRE OPERATIONS / GENERAL MANAGER CAPE TOWN | SALARY IS NEGOTIABLE TO EXPERIENCE   Looking for autonomy in a non-corporate environment? Your strong leadership skills will enable you to manage our clients  successful and well established  Outbound Call Centre. We are looking for a manager - somebody with presence, professionalism, common sense, insight into people, sales experience and a flair for figures. Key duties will be to inspire the Sales Agents to make their targets and grow the team with focussed recruitment.  We are looking for  a hands on Manager, someone with a proven track record in motivating a sales team and generating positive results!   Skills & Experience required: Management and People management Sales Experience – Outbound Call Centre experience is ideal Operational experience Database management Numerate   Skills advantageous: IT Experience   Personal skills / attributes: Leadership Professionalism Common Sense Insight into People Detail oriented Tenacity   Duties Include: Sales & admin staff motivation (enthusiasm & energy) Sales & Admin support and management Data management (Access & Excel) Reporting Practical processes Managing productivity Simple monitoring of hardware and software systems   APPLY WITH YOUR MOVE PERSONNEL - TODAY! Email your Updated CV to     *Only shortlisted candidates will be contacted for Interviews with our Consultants. This will be within 2-3 days of applying. You will receive an automated response to your email which will confirm that we have received your CV.   If you have not heard from a Consultant within 3 days of applying, please consider your application to be unsuccessful.   With Us, It’s All About You!

Candidate with degree in Logistics, Industrial Engineering or Commerce and minimum 5 years warehousing experience in managerial level, required to manage the operations support team of this distribution centre. Minimum requirements: Logistics/Industrial Engineering/Commerce degree essential Relevant post graduate studies highly advantageous Minimum 5 years warehousing experience on a managerial level required 3 years automated warehousing environment experience essential 3 years Warehouse Management System experience essential IR knowledge and experience required Experience in developing procedural processes required Material handling knowledge essential Retail experience preferred Responsibilities: Performance management of the operations support team within the Distribution Centre Effective management of team System and process enhancement Health and safety Manage expenditure within budget Talent management If you are a SA citizen and your CV meets the above requirements, please respond via email to   Recognising that diversity is key to excellence, our client especially encourages members of designated groups to apply.   If you have not heard from us within a 2 week period, please deem your application as unsuccessful.

Purpose of the position: The Service Centre Manager will be responsible for the day-to-day service delivery run-efficiencies of ICT. This includes end-user training, application support, user access management as well as 1st and 2nd line user support and communication through the Contact Centre. Key performance areas will include, but are not limited to: Define and agree attainable service level agreements for service deliverables with business - during working hours as well as after-hours for all ICT user support requirements; Manage service levels relating to the provision of service deliverables by internal teams as well as by 3rd party service providers; Development of training material and facilitating training interventions; Provide support through a global Helpdesk software support infrastructure and focussed service teams; Establish and manage a global user access management system support infrastructure to maintain user profiles and access to systems and services on a global basis; Develop policies, standards and procedures to govern service delivery; Communicate and inform user base of ICT events, changes and incidents. The successful candidate must have the following experience/skills: A relevant tertiary qualification; A sound ICT background with at least 5 years relevant experience; Exposure to the management of service level agreements and 3rd party services; Strong people management skills; Strong administrative ability with a high attention to detail; Excellent written and oral communication skills. Please contact us to apply.

Software Developers, specialising in asset management systems, seeks a Support Consultant to participate in the migration to new contact centre system and ensure a stable and reliable ASP service for their partners and clients and act as a company ambassador.   You will be required to identify and understand client’s requirements and provide practical solutions, ensure records and systems are maintained in the contact Centre and insure adherence to SLA timeframes are met. You will manage the ASP servers, security of clients data and optimize the configurations of the server. Your KPA’s will be BUG, Modification and user support, software and associated ICT infrastructure support and management of Hosted Services.   You should have a Matric Qualification and post matric qualification in ICT.   It would be advantageous to have experience with other CMMS systems. It will be a big plus if you have been exposed to relevant asset management system.   Mail your CV to:   anthonyjobs(at)wcp.co.za

N/subs.  Market related.  Require person with a Degree/Dipl in Commerce or Credit Management with definite previous knowledge of DCA and ADRA etc rules & regulations coupled with 3 yrs management experience in a large size collections call centre. Retail and lending industry preferred.  This position will ensure the Call Centre’s productivity is performing at its best, according to operational plans and goals.  Must be a leader in order to coach and train, be self motivated and solution orientated.  

Atlantis Drug Counselling Centre We are a community-based outpatient service providing a comprehensive treatment program to people facing addiction problems We require a General Practitioner One-hour per week At our branch in Atlantis (next to the Saxonsea Clinic) Duties: - Management of uncomplicated detoxification on outpatient basis; - Management of depression, and other symptoms related to addictions Training provided Fee: R803 per session For applications & further information, please contact:- Shareé Huysamen Branch Manager Atlantis Drug Counselling Centre Email:

Founded in , Pathways Roodepoort is a Stimulation Centre for children and young adults with severe disabilities situated in Horison, Roodepoort.   The Board of Governors seeks to appoint a suitable candidate for the following position.   Principal of Pathways Roodepoort Reporting to the Board of Governors, the principal will assume full responsibility for the management and development of the centre.   The successful candidate should have;   The appropriate academic qualifications An established record of leadership Experience in disability care, education or therapy A vision to uplift the centre to world class status Excellent communication and interpersonal skills   In order to;   Lead and develop a team of outstanding teachers and facilitators. Create a loving and nurturing environment to help the children reach their highest potential and achieve quality of life. Uphold the values of the centre and promote the ongoing development of appropriate stimulation and therapeutic programs. Manage and oversee the day to day activities and running needs of the centre. Create awareness on disability and raise funds for Pathways Roodepoort through marketing and fundraising activities.   All applicants must be registered with SACE Please submit your application to the Board of Governors by 30th January . The Board reserves the right not to fill this position and an application does not entitle the applicant to an interview.   Closing date: 30th January www.pathwaysroodepoort.org.za

Independent event management consultant available for all types of events from exhibitions, to special events, conferences, end of year functions etc.       Short, medium & long term project management. Many years of experience, and working with a network of strategic and strong suppliers from the industry. Chat to me today to discuss your event brief, and lets build a memorable and exciting event together.       *Custom stands and shell scheme structures   * Exhibitor training   *Pre and onsite event management   *Exhibitor services management   * Venue & Supplier procurement & management   * End of year functions   * Event conceptualization & implementation   * Joc applications & Safety management   * RSVP management       *Special events such as:   -- Trade shows; public access expo's & conferences (Specializing)   -- Breakfasts, Luncheons and gala dinners;   -- Golf days and sporting functions;   -- Road shows   -- Shopping centre activations and promotions

Call Centre Agents Needed A global brand with Head Offices in Cape town currently has a vacancy for the position of Call Centre Agent. This is a permanent position in the call centre industry and a unique opportunity for an Agent with an excellent command of the English language. Minimum Requirements: · Grade 12 / Senior Certificate or grade · A certificate in Contact Centre Operations would be an advantage Key Competencies: · An excellent command of the English language, both written and spoken · Expertise in oral communication for each type of customer · Attention to detail and strong client service orientation is essential · Problem identification and solving ability · Ability to multi-task · Conflict management skills · The ability to work well in a team is essential · Willingness to work after hours, weekends and public holidays Full time training provided Call:

ASSISTANT PROJECT MANAGER | CALL CENTRE BASED MILNERTON | START ASAP | R PER MONTH | 3 MONTH CONTRACT TO PERM   Our client is a national organisation who offers a very dynamic, positive, buzzing and thriving working environment. We are looking for a driven and very hard working person to join this growing company.   GENERAL DUTIES: ·         General duties in line with the business objectives ·         Recruiting, training, motivating and managing telesales staff as well as handling queries   DUTIES AND RESPONSIBILITIES: PROCESSING: ·         Ensure all processing is done accurately and timeously ·         Daily data capturing of daily sales achieved by telesales staff and other information ·         Preparation of sales leads from database ·         Extract and prepare data for emails ·         Emailing ·         Follow up on undelivered mail and amend addresses and repost ·         Deal with telephone queries ·         Meeting daily and monthly deadlines ·         Database laser printing ·         Credit card processing ·         Bank statement reconciliation – this should ideally be done on a weekly basis ·         Follow up on bank statements, queries with the bank and donors   PREPARE REPORTS: ·         Running various previously set up database queries to update report spreadsheets ·         Build accurate telephone cost reports   RECRUIT NEW STAFF: ·         Interview and role play ·         Oversee employment contracts   TRANING: ·         Ensure new staff are trained thoroughly ·         Review existing staff performance to identify training needs ·         Listen to random calls to improve quality of pitch   MOTIVATE: ·         Handling any and all staff queries   DISCIPLINE: ·         Firm management of staff ·         Be vigilant to underlying and problematic staff issues ·         Handle and resolve issues quickly ensuring other staff members ability to perform their tasks is not affected   QUALITY OF STAFF WORK: ·         Monitor sales sheets in order to improve quality and minimise errors ·         Manage all staff productively ·         Ensure the company is marketed professionally by all staff to ensure positive support from the public ·         Monitor and ensure all staff meet their deadlines ·         Ensure marketers exercise professionalism, honesty, integrity and creditability while exercising their duties ·         Handle the public’s complaints – escalate and liaise with top management and the company’s Head Office   APPLY WITH YOUR MOVE PERSONNEL - TODAY! Email your Updated CV to    *Only shortlisted candidates will be contacted for Interviews with our Consultants. This will be within 2-3 days of applying. You will receive an automated response to your email which will confirm that we have received your CV. If you have not heard from a Consultant within 3 days of applying, please consider your application to be unsuccessful.   With Us, It’s All About You!  

Job Requirements Optimises work through the application of learning experiences Ensures operational excellence through the delivery of work processes according to defined quality standards Drives efficiencies through the optimal use of automated processes and systems Adheres to compliance and internal motor governance processes Delivers on service targets to increase business production Delivers customer service through adherence to quality service standards Contributes to cost efficiencies Engages in activities for own development Contributes to teamwork Additional Details Minimum Qualification - BCom degree in Business Management or Marketing Preferred Qualification - Honours degree in Business Management or Marketing Experience - Six to twelve months experience in a contact centre environment An understanding of motor processes and procedures Sales experience is advantageous

We are looking for a Fast Fitment Centre Manager for a leading outlet in Witbank Do you have management experience in Tyre Shops,Fast Fitment Centers and workshop management. We ideally seek a person from Tyre Fitment who has not only Tyre knowledge and experience but mixes this with Bosch or other Independent Franchise Workshop experience. The individual needs to be a strong marketer and grow the turnover through his contact base. On offer is a basic of R 30 k medical aid and pension,company vehicle and strong incentive based on growth of bottom line. Please send your CV and last 6 months salary documents to info@mcrecruit.co.za Salary: R65 000 Cost to Company Consultant Name: Mike Cotterell

Job Title Inbound Call Centre Agents (Medical Aid Industry) Job Requirements: ·         Fluent in English ·         Superb client service qualities ·         Enquiring mind – must automatically question due to the nature of requests ·         Strong telephonic communication skills – must be clear and audible ·         Flexible in working hours as working weekends are an inherent part of the position ·         Punctual – must be able to get to work at least 15 mins prior to start of duty ·         Presentable as there are regular client visits to the call centre ·         Good general knowledge ·         Organizes workload to ensure deadlines are met; schedules work assignments in order of priority and date received. Key Requirements: ·         To work as directed by the company ·         To at all times be professionally attired and to behave in a professional manner ·         To provide support as, when and where required to the Call Centre Skills Essential to the Position – Business ·         Complete self-motivation and self-starting capabilities ·         Exceptional business and people skills ·         Strong team abilities ·         Total reliability ·         Time management ·         The highest level of client and business confidentiality at all times ·         Ability to ensure that you strictly maintain the standards, disciplines and procedures of the company ·         Results focused ·         Ability to prioritise and set work tasks according to urgency ·         Target driven Call:

Call Centre Agent Vacancy in Braamfontein Johannesburg   JOB PURPOSE: To ensure optimum customer satisfaction by provision of quality, efficient and professional service to all internal and external stakeholders   Education/Background/Skills:   Preferred Education: Ø  Matric Relevant & recognised post-matric qualification advantageous. Call Centre qualification advantageous   Preferred experience: Call centre environment would be advantageous. 1-2 Year’s Insurance experience Basic computer literacy:  MS Word, Outlook & Excel. Experience in office administration. More than one language proficiency: Afrikaans proficiency is essential.   Behavioural competencies: Excellent communication skills Professional at all times Pro-active problem solver Ability to work under pressure Accuracy and attention to detail Ability to build and maintain interpersonal skills   Additional Competencies: Customer service Telephone technique Business writing Time and Stress management Team player If you meet these requirements, please forward your CV andriette.muller(at)doves.co.za or fax to:   Please indicate your salary expectations   Closing Date: 24 October

Supervisor - Cape Town City Centre Leading sports lifestyle brand is seeking a Supervisor for their Cape Town City Centre Branch. Great opportunity for a funky, outgoing, vibrant and sporty individual looking for a career in retail. Must be able to use their own initiative. The suitable individual will strategically manage and promote sales culture within a retail store to achieve or exceed sales, KPI’s and profitability goals to position the brand as the most lifestyle brand in the world. Salary - R  and after successfully completing the 3 month probation period, you will get Medical Aid cover paid for by the company Requirements -          One to two years of management experience in a focused customer service orientated retail environment (preferably apparel/footwear) with results driven track record -          Previous retail experience, preferably in a supervisor or third keyholder position -          Proven ability to exceed sales while meeting payroll goals -          Demonstrated ability to identify, hire, train, develop and retain top talent Associates as well as teams -          Ability to reason through complex issues -          Demonstrates effective communication -          Ability to present information to large groups -          Clear credit and criminal record as per clients requirements -           Must be available immediately To apply forward your CV and a recent photo of yourself to Jolande a          

BSC Agent: Centralised Collections (Debt Collections) Division: Business Support Purpose of the role: Requirements National Senior Certificate (Grade 12) or National Certificate (Vocational) 1-2 years collections experience in a Collections Call Centre 1-2 years experience on Predictive Dialler, Tallyman Collections sytem and Avaya soft Call Centre processes and procedures, customer care and services protocol Communication skills (verbal & written) in English and Afrikaans Computer Literacy (MS Word, MS Excel, MS Outlook) at a basic level Emotional resilience Ability to speak an African Language an advantage Good Listening and comprehension skills Telephonic skills Conflict management Attention to detail and high level of accuracy Negotiation skills Ability to work independently and as part of a team Ability to work in an open plan environment Willing and able to work extra hours, outside normal business hours as and when required Willing and able to work shifts within a 45hr work week (Monday - Saturday) Clear credit record Clear criminal record Position is in Bellville Head office. If interested please attach your CV to the ad or email me at with the subject as "Centralised Collections"!

• Contracted Intermediate position • Johannesburg Gauteng • Undisclosed basic salary • Job 220 - show phone - | Ref RR-Tutor • Posted 18 Mar 2017 by Office Admin Group ADD TO MY JOBS APPLY NOW _ About the Position Call Centre - Night Shift Team Leader The Team Leader will oversee the specific team they are assigned to. They will work under the direction of and report directly to the BPO Centre Manager. The Team Leader's role is to share their knowledge and skills with members and assist other team members with the functions of the team to perform tasks as needed: Duties / Responsibilities: • Attendance - Daily • Schedule management - Daily/Weekly /Monthly • Learner Consultant Performance monitoring /coaching • Learner Consultant performance improvement plan and action • Invoicing -Weekly • Payroll - Daily capturing • Reports • Meetings • HR - Disciplinary Procedures, leave, resignations, AWOL • Recruitment - current capacity / needs • Training Qualifications: • Grade 12 • Proven Supervisory experience with contactable references Please forward your CV to Email Address or alternatively apply online. Please note that if you have not received any response within 2 days, your application has been unsuccessful Desired Skill To Apply Call/Sms/Email 725 - show phone -

Currently the following position exists in the Eastern Cape for a suitably qualified individual as a: Call Centre Operator/Controller Eastern Cape – East London A Security Company in East London is looking for a Call Centre Operator/controller for the ALARM and CCTV division Requirements for the position as follows: · Strong communication skills (Telephone, reading, writing). Experienced in multiple communication systems (phone, media groups, 2 way radios, email) Surveillance / monitoring experience (an advantage) · Correctly be able to deal with incidents and interacting with all role-players · Must be able to multitask & work independently · Must be able to work shifts · Strong organizational & co-ordination skills · Time management · Report writing · Administrative skills · Computer skills o Ability to learn new systems/programs o Windows Office i.e. Word, Excel, Outlook o Internet applications i.e. Google Chrome, Internet Explorer · Able to work under pressure and willing to work over time when requested · Please note for this position no smoking is allowed during working hours Applications can be made on our website: www.broubart.co.za Or email: Anieta@securityhouse.co.za

Job Title Inbound Call Centre Agents (Medical Aid Industry) Skills Essential to the Position – Business ·         Complete self-motivation and self-starting capabilities ·         Exceptional business and people skills ·         Strong team abilities ·         Total reliability ·         Time management ·         The highest level of client and business confidentiality at all times ·         Ability to ensure that you strictly maintain the standards, disciplines and procedures of the company ·         Results focused ·         Ability to prioritise and set work tasks according to urgency ·         Target driven Full time training provided Call:

Extremely busy carwash urgently looking for a Manager Looking for a manager to manage Valet Centre and to relief 2nd Manager at carwash Valid drivers lisence essential Proven track record in management Must be able to work under pressure Excellent people skills Must be an assertive self starter than can operate independantly and have an eye for detail references required Training will be provided Technical now how will be helpfull Salary neg Work Mon to Friday and every second weekend Contact me on or via e-mail  

Job Title Inbound Call Centre Agents (Medical Aid Industry) Skills Essential to the Position – Business ·         Complete self-motivation and self-starting capabilities ·         Exceptional business and people skills ·         Strong team abilities ·         Total reliability ·         Time management ·         The highest level of client and business confidentiality at all times ·         Ability to ensure that you strictly maintain the standards, disciplines and procedures of the company ·         Results focused ·         Ability to prioritise and set work tasks according to urgency ·         Target driven call:

Supervisor to manage operations in busy valet & electronic fitment centre. Applicant must have excellent time management and quality control skills and be able to manage workforce. Excellent health, no crim record, code 8 license and technical skills. Applicants with applicable experience will receive favourable consideration. Email 2page CV with contactable references. To start a.s.a.p.

My awesome client is looking for a highly experienced call centre manager who is mature, strong and has good technical skills.  Good and proven people management skills are essential as well as at least 5 - 10 years proven experience in a similar outbound role.  Please send your cv as soon as possible as this role will be filled quickly

We are looking for a IT Call Centre Agent with the following: ITIL experience/qualifications Understanding of Incident Management and Service desk requirements Works well with creation of documents and reports. E.g. Excel and PowerPoint. Good presentation skills. Confidence and good communication as we converse a lot with the clients. Send CVs if interested and meets the requirements.

WOMEN IN MINING Investing in women’s employment and improved working conditions can deliver significant benefits to both women and men feel empowered by learning new skills lesco training centre is a specialized skills development training center designed to offer the best and most Practical Training in the Mining and Construction Industry. We offer the following courses and training: Drill Rig 30 days R 7000 Bulldozer 15 Days R 4500 xcavator 15 Days R 5000 Road Roller 15 days R 4500 Dump truck 15 Days R 4500 FRONT END-LOADER R 3000 SHEOMTRAC (30 Days) R15 000 Advanced Construction Health and Safety Management (7 Days) R10 000 Safety Officer Practical & Implementation Training (7 Days) TIG Welding, boiler making R6 000 First Aid Level 1&2 (6 Weeks) R6 000 Working at Heights & Fall Arrest and Rescue (5 Days) R6 000 Advanced Rigging and Slinging (10 Days) R10 000 Safety Representative (6 Weeks) R10 000 Safety Officer Level 1-2-3 (6 Months Tractor Loader Backhoe (TLB) 15 days R 3000 welding CO2 1 month R 6000 A.R.C welding 1 month R 6000 boiler maker (trade test) 4-5 months R 20 000 Boiler Maker (mine training) 1-2 months R 10000 its all theory and practical All that we require from our students are passport/ ID and 2photo cop's as well an equivalent of grade 10. If you do not have grade 10 you are still more than welcome to attend our school so long as you can read and write. We offer Free Accommodation and Job Assistance After Training find us at african house buiding 27 bester street first floor room no 4 call +27769563077 ,0137522465 0r whatsapp +27763614724 EMAIL ADDRESS :lescotrainingcentre1@gmail.com . WEBSITE :www.lescotraining.com

Don't miss out! Top class, competent Distribution Centre Manager required for senior position in East London. This leading national group offers a basic salary from R 40 000 p.m., co. benefits, bonuses - career growth and stability. DC or Warehouse Manager with at least 5 years FMCG management experience is essential. East London position with leading national group. CV to: Spargs Recruitment, email: spargs.recruitment@gmail.com Tel: 0437481923

An insurance company based in Port Elizabeth is looking for Call Centre Agents. Qualifications Ability to work under pressure Good Communication Skills Time Management & Ability to Multitask Remuneration: Weekly Stipend + Uncapped commission Interested candidates to please forward their updated CV'S to centercall019@gmail.com

We are looking for a Marketing Manager with strong brand management and product development experience, to assist in establishing and developing our clients brand. The successful applicant Proudly in possession of a BCom Marketing Degree or any other equivalent marketing qualifications 3 - 4 years Brand Management and Marketing experience Analytical and strategic in order to forecast and identify trends and challenges Creative and innovative Proactive approach to getting the job done Excellent communication skills both written and verbal What is of offer The Salary is Market Related and negotiable depending on experience and skill set Working hours 8am - 5pm Monday to Friday Please note due to high volume of CV’s received, only shortlisted applicants will be contacted. Should you not receive communication from our offices within two week of submission, please note that your application will not be considered for this position. We will keep you CV on file and re-establish contact with you, should opportunities in line with your expertise become available again To view more of Surgo’s latest vacancies, please log onto www.surgo.co.za