AFRIKAANS SPEAKING CALL CENTRE AGENTS IN BRAAMFONTEIN IN SOUTH AFRICA

Call Centre Agent Vacancy in Braamfontein Johannesburg   JOB PURPOSE: To ensure optimum customer satisfaction by provision of quality, efficient and professional service to all internal and external stakeholders   Education/Background/Skills:   Preferred Education: Ø  Matric Relevant & recognised post-matric qualification advantageous. Call Centre qualification advantageous   Preferred experience: Call centre environment would be advantageous. 1-2 Year’s Insurance experience Basic computer literacy:  MS Word, Outlook & Excel. Experience in office administration. More than one language proficiency: Afrikaans proficiency is essential.   Behavioural competencies: Excellent communication skills Professional at all times Pro-active problem solver Ability to work under pressure Accuracy and attention to detail Ability to build and maintain interpersonal skills   Additional Competencies: Customer service Telephone technique Business writing Time and Stress management Team player If you meet these requirements, please forward your CV andriette.muller(at)doves.co.za or fax to:   Please indicate your salary expectations   Closing Date: 24 October