RETAIL SYSTEMS ADMINISTRATOR IN SOUTH AFRICA

The purpose of this position is to implement, test and maintain retail systems software, networks, hardware and peripheral equipment in all retail stores serviced by the Western Cape Distribution Centre and to ensure that users are sufficiently knowledgeable of system processes so as to optimize store performance. Responsibilities: Set up, configure and install hardware, peripheral equipment, operating system, networks and retail systems software in Retail stores. Support the Retail Store networks, equipment and software systems. Resolve hardware, software and business processing problems and queries reported through the Help Desk. Carryout software testing on new software releases. Provide Training to Store Owners and Staff members, preparing User Training Manuals where necessary. Effective communication with Store Owners, staff and other stakeholders in order to provide excellent service, support and mentorship. Provide comprehensive statistics of hardware and software implemented, in order to ensure that IT standards are upheld and maintained. Compile Best Operating Procedures. Qualifications: A Matric Certificate An IT Diploma would be advantageous Windows Server Experience 2 -3 Years’ experience in similar environment Experience with Retail Software Applications would be advantageous PC knowledge – Hardware and Software Sound interpersonal skills Good organizational skills Business Analysis Able to work with minimal supervision / overtime Valid Code 08 driver’s license essential Be prepared to travel extensively Valid Passport essential Knowledge and experience using the SIGMA application. Solid understanding of retail store administrative procedures and controls Accounting knowledge advantageous Be able to do standby after hours / weekends and public holidays Retail Management / Supervisory Experience Only candidates that qualify will be contacted. Contact Tanya on