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Technical support services


Top sales list technical support services

South Africa
Salary:                   Market Related    Location:              Cape Town CBD Shifts:                   Required   About the role: My client is based in the CBD and eager to add a new member with previous Technical Call Centre experience to their Technical Support Department. The successful candidate must be willing to work operational shifts.   Duties Include: ·         Call Management (Escalation/notification) ·         Apply technical knowledge of the LPMs when resolving queries efficiently ·         Develop and maintain effective relationship with internal and external clients as well as to ensure that dispute resolution is performed timeously ·         Adherence to all policies and procedures ·         Apply knowledge of CEMS effectively ·         Good customer service by understanding customer expectations and dealing with their concerns timeously ·         Ensuring that all administrative functions are completed accurately and timeously   Requirements: ·         Grade 12 ·         English, Afrikaans with a third language would be advantageous ·         Technical troubleshooting experience   What to include: 1.       Detailed cv (Please include month and year employed) 2.       Reason for leaving last employ 3.       Current salary 4.       Required salary 5.       Motivational letter 6.       Please indicate race for BEE purposes   Email your detailed CV to: ·         Email your cv to ·         Please note only Candidates that meet the required minimum will be considered coupled with information requested above. ·         We regret that we cannot contact all applicants regarding their status. Should you not be contacted by us within 14 days from the date of your submission, please consider your application unsuccessful. ·         For more vacancies visit our Page on Facebook: O’Dwyer Personnel ·         Alternatively follow us on Twitter: OdwyerPersonnel      
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South Africa
MR, a Cape Town based IT value added reseller and systems integrator, requires a full time, customer facing, technical support engineer. Knowledge in the following areas is important: Linux systems administration  • OSX Server administration  • Networking  • Storage and file servers deployment  • Basic scripting skills  • Broadcast video transcoding The job will involve installations and support of clients as well as research and development.  Salary R10 per month. Negotiable. Monday to Friday 8 to 5. Email your CV to:  
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South Africa
Our client based in Cape Town is looking for a suitable candidate who has technical call centre experience. Responsibilities include: °        Call management (escalation/notification). °        Apply technical knowledge of the LPMs when resolving queries efficiently. °        Develop and maintain effective relationship with internal and external clients as well as to ensure that dispute resolution is performed timeously. °        Adherence to all policies and procedures. °        Apply knowledge to CEMS effectively °        Good customer service by understanding customer expectations and dealing with their concerns timeously. °        Ensuring that all administrative functions are completed accurately and timeously.   Specific qualifications, experience and skills required: ·        Grade 12 ·        English, Afrikaans with third language ·        Technical troubleshooting experience ·        Candidates must have the ability to: Ø  To focus on results through customer focus, managing work, planning and organising and organising Ø  To express potential through adaptability, initiating action, work standards, innovation and stress tolerance. Ø  To achieve goals by contributing to team success and follow up.     Candidates should have good customer service skills, pc understanding, English and Afrikaans preferred with a third language, doing technical troubleshooting with site owner slot machines. Please note that the role requires you to work shifts.   If interested please send cv to 
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South Africa
Fast growing consumer technology company based in Cape Town is expanding quickly and requires 3 telephone support agents to work at their customer service centre. The customer service centre is open 7 days a week and your will be required to work at least one weekend per month. The role requires you to have at a full matric certificate with a higher grade pass in maths and science and experience in a customer service facing role. A further diploma in computer studies or similar subject wil be advantageous. In addition to the above you will need to be proficient in the use of computers and the internet as well as display an in-depth knowledge of how computers work. You must reside within 30minutes commuting time to our service centre which is in Blaauwberg Road close to Marine Circle. If you are successful in obtaining an interview, you will be tested on your knowledge of computers and your ability to provide a professional level of customer service. Please contact us to apply.
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South Africa
A GPS mapping company in Technopark, Stellenbosch, has a Reception, Admin & Technical Support position available for next year on contract basis.   The emphasis is on: - Reception work and answering the telephone - Administrative skills - People skills - IT telephonic and Office Support - Technical skills & abilities on Technical units, like GPS units, and computer software.   Therefore the applicant must be: -Fluent in English & Afrikaans -Be friendly, polite and confident -Be a quick learner and able to work on software in the office and on GPS units -Neat and meticulous in Admin work -Enjoy working with, talking to and helping people, in the office or telephonically -Experience in IT support will be to your benefit.   This is a contract position: applicant to start 12 January until 31 July .   Salary is R. Probation period of 1 month.   No chancers please – applicants will be strictly assessed. If you do not match the job criteria please do not apply.   Please send your CV for review. Emails received without CV's attached, will be ignored. CV's will be revised and if you are a suitable candidate you will be contacted for an interview.
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South Africa
A GPS mapping company in Technopark, Stellenbosch, has a Reception, Admin & Technical Support position available. This position is only available for female's. The emphasis is on: - Reception work and answering the telephone - Administrative skills - People skills - IT telephonic and Office Support - Technical skills & abilities on Technical units, like GPS units, and computer software. Therefore the applicant must be: -Fluent in English & Afrikaans -Be friendly, polite and confident -Be a quick learner and able to work on software in the office and on GPS units -Neat and meticulous in Admin work -Enjoy working with, talking to and helping people, in the office or telephonically -Experience in IT support will be to your benefit. -Experience in Call Centre will be to your benefit Starting date: 1 September or soon after. Salary is R. Probation period of 3 months. No chancers please – applicants will be strictly assessed. If you do not match the job criteria please do not apply. Please forward your C.V. it will be revised and if you are a suitable candidate you will be contacted for an interview.
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South Africa
Our client an leading provider of global network solution is looking for a Helpdesk/Technical support technician Duties:Provide technical support and troubleshooting to customers in South AfricaPerform activation of new services, assisting with management of existing servicesBe on standby on a rotation basis (currently rotating with three staff so one in three weeks, telephonic standby, no need for shifts, overtime payment apply)Provide reports on demand to customers and the business, these include items such as prepaid balances, expiry dates and usage detail, active services and packages etc. Minimum required skills:Knowledge of networking, especially items such as IP Addressing, Basic understanding of firewalls and key network protocols such as HTTP, SMTP, SSH, FTP etcBasic knowledge of LinuxNice to have:Since the satellite based products are based on the GSM standard, any technical support experience with a Mobile phone network operator would make the learning curve easierAny previous experience with an ISP would be beneficial as we deliver a lot of high end network servicesAny PHP Programming experienceUsing basic MySQL QueriesTechnologies such as Radius, Freeswitch/Asterisk, Apache, Postfix, FTP Servers, Mikrotik Routers, WiFi hotspots, data accounting and billing, wireshark etc.Requirements:Own reliable transport and valid license is an absolute requirementAt least 1 years commercial experience within the IT IndustryClient is much less concerned with Qualifications than a little real life experience.If you fulfill the requirements and are interested, please send your CV. Kindly note that if you do not get a reply within 3 days after sending your CV, then you were unfortunately not shortlisted.
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South Africa
Please note: CV's emailed to us will not be considered! Please follow the instructions outlined at the bottom of this ad. The closing date for submissions is Friday 24th October . Office Administration / Technical Support (R - negotiable) iTrack Live is a vehicle tracking and fleet management company providing services nationwide. We are looking for a support technician to join our team in Century City. We are looking for someone who is experienced, dynamic and motivated. Job description: Liaising with clients and technicians on a daily basis Coordinating and overseeing technicians Performing product testing online Basic data capturing Office admin, filing, faxing and emailing Backup for reception & front desk duties Dealing with client queries and providing company information Running of errands Expected salary: R (negotiable) Requirements: Matric 5 years office experience High degree of PC / internet proficiency Fluent in English and a good communicator Advantageous: Bilingual Experience with online products and services Vehicle tracking or logistics industry experience Basic auto-electrical knowledge Applicants are requested to please apply online by browsing to the following link: http://admin.itracklive.co.za/jobapp.php?j=9 * CV's emailed to us will not be considered. Please follow the instructions above. * Successful applicants will be contacted within 2 weeks for interviews.
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South Africa
Our client, based in the Mossel Bay area and a leader in the animal feed industry, is looking for a Technical Adviser. The successful candidate will be a self starter, who enjoys a challenge, while working with people and have the ability to work largely unsupervised. The candidate will be responsible for promoting the sale of our dairy range of feeds and for providing on farm technical and nutritional support to farmers. The ideal candidate will meet the following criteria: relevant working experience in dairy feed sales technical support on/or farm management sound knowledge of pasture based farming and general management university degree with an Animal Science major or an acceptable Agric Diploma computer literacy is essential Please attach your CV with your response. If you have not heard from us within 10 days of submission please consider your application unsuccessful.
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Kimberley (Northern Cape)
Please Apply via this link - https://altron.wd3.myworkdayjobs.com/Altron_Careers/job/Bytes-Managed-Solutions-Bloemfontein/Support-Technician_R-1181-1 MAIN JOB PURPOSE Act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. Customer Relationship Management Ensure that all customer queries are addressed within the Service Level Agreement (SLA) stipulated time frame. First time fix rate and recall rate under the stipulated requirements. Maintain customer relationship. Internal Processes Be productive based on the calls allocated to them. Ensure that they comply with all Quality Management System (QMS) procedures provided by the Field Service Managers (FSM). Maintain and manage sufficient boot stock. Complete administration within time frames as per policies. Action and close new calls within customer Service Level Agreements and Mean Time to Respond / Mean Time to Complete. Technical support, maintenance, trouble shooting on retail machines and Automated Teller Machines (ATMs). Human Capital Complete own training and development objectives as per agreed timelines in the personal development plan. Ensure that all policies and procedures are followed according to the company requirement. Job Requirements: Requirements Own vehicle and valid drivers’ license is essential Must reside in Free State Qualifications Matric or other equivalent qualification preferable S4 or N6 Electrical Engineering Certificate A + and N + Qualification Experience 2 years’ experience in maintaining equipment in an IT environment 2 -3 years Desktop/Retail/ATM experience 1- 2 years POS/Electro-Mechanical Skills/Person which was in a Technical High School experience will be an advantage Computer literate in relevant operating system Skills Mechanical skills Electronic skills Soldering skills Fault-finding techniques MS Office
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Kimberley (Northern Cape)
A marvellous opportunity has opened for an experienced Technical Services Manager to be based in the Northern Cape. Requirements are as follows: • Relevant Degree • Mine Manager’s Certificate for Metalliferous Mines • At least 8 years’ experience in mining and geology systems The successful candidate will be responsible for providing technical support to geology, geotechnical engineering, survey and mine planning. Should you meet the requirements for this position, please email your CV or fax to 865 - show phone -. You can also contact Stefnie/Anmari/Tamara on 215 - show phone -. Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.
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South Africa
TECHNICAL SALES ADVISOR (AGRICULTURE) – PIETERMARITZBURG   An animal feed company requires a qualified, fully bilingual (English / Afrikaans) individual with a minimum 2 year’s experience in a similar position within the animal feed industry. JOB DESCRIPTION   ·         To provide technical advice / support to clientele ·         Monitoring of feed performance, quality and deliveries on farm visits ·         Marketing and sales / customer related reports on a regular basis ·         Administration duties ·         Adhere to ISO standards and requirements REQUIREMENTS   1.     1.   B.Sc (Agric) or equivalent 2.     2.   Computer literate 3.     3.   Fully bilingual (English / Afrikaans) 4.     4.   Excellent communication skills   OFFER: R (Negotiable)   EMAIL CV TO  
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South Africa
Technical Sales Representative required by Forklift Truck repair company in Edenvale. Must be self motivated, hard working and able to contribute to the growth plans of the company. Calling on new and existing customers to promote our forklift repair division you will be well rewarded for your selling ability. We offer basic, comm, company vehicle, med aid etc. Must have valid license, contactable references and preferably have experince in industrial selling. If you meet the above requirements send Cv
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South Africa
Technical Manager Requirements Matric Degree/ Diploma in Mechanical Engineering Exposure to Hospital environment services Excellent communications skills Excellent computer skills Attention  to detail Ability to cope well under pressure   At least three years’ Experience in similar role   Key outputs Project Management Clinical, primary, secondary and tertiary services management Contract  management Mechanical and electrical reticulations and services Risk Management related to the infrastructure and assets for all plants and equipment Compliance with OHS act Exhibit a culture of service delivery   Salary: R – R   Should you wish to apply please forward the following to Updated CV Clear ID Copy All Certificates of courses done and obtained  
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Stellenbosch (Western Cape)
Role and Responsibilities Technical Must ensure teams follow the correct procedures, policies and documentation requirements across project phases. Able to guide the team through the development, testing and implementation stages and review the completed work effectively Provide direction and technical expertise in design, development and systems integration Able to make quick decisions and solve technical problems to provide an efficient environment for project implementation Identify resource and equipment requirements, efficient capacity planning and manage software and hardware availability Management Project scheduling and resource management Planning, budgeting, reporting on projects and tracking project progress Make presentations on project status, present monthly and quarterly reports to senior management Conduct performance reviews/assessments of 3rdparty contractors and give feedback. Estimate project budgets, coordinate with the NFM for funds in terms of Capex approval and plan for purchasing of equipment and hardware in a cost-effective way Provide support to users with computer or other technical difficulties Consider project proposals and evaluate feasibility Generate ideas for improving technical infrastructure Survey, investigate, and prepare reports, feasibility studies, specifications and drawings to provide suitable design solutions to meet Client objectives. Monitor the time, cost and quality of work undertaken. Ensure all works comply with the appropriate professional and technical standards (SANS, NBR, Constructions Regulations etc.) To assist in the programming of M & E related projects and programming of projects for multi-disciplined design teams. To ensure compliance with EDGE or similar in terms of environmental efficiency and all matters pertaining to the energy efficiency of buildings. Carry out MEP condition surveys Plans, implements and administers a preventative maintenance program to provide maximum life to facilities and reliability necessary to support Trueprop’s mission Provides regular verbal/written reports to the NFM/PM Qualifications and Education Requirements Diploma in mechanical and/or electrical related environment or equivalent. Good level of literacy and numerical skills. Attention to detail and accuracy in the presentation of data/information. Experience of managing MEP project related costs and understanding of budgetary control and records. Ability to manage day to day work and prioritising workload, with supervision where priorities can change on a frequent basis. Ability to work as a proactive and supportive member of a team. Full driving licence and use of own car for business purposes Have facilities, construction and/or engineering management experience for at least 10 years Should You meet the above requirements please email your cv to kpage-wood@shimmer.co.za
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