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MULTITECH BONDO: IT TECHNICAL SUPPORT & SERVICES

multitech bondo: buy/sell used/new and repairs: pc, laptop, tablet, tv, some electronics devices…please note the address is: number 7 poterf...170449877
South Africa

R 50

IT HELPDESK / TECHNICAL SUPPORT TECHNICIAN

Our client an leading provider of global network solution is looking for a Helpdesk/Technical support technician Duties:Provide technical support and troubleshooting to customers in South AfricaPerform activation of new services, assisting with management of existing servicesBe on standby on a rotation basis (currently rotating with three staff so one in three weeks, telephonic standby, no need for shifts, overtime payment apply)Provide reports on demand to customers and the business, these include items such as prepaid balances, expiry dates and usage detail, active services and packages etc. Minimum required skills:Knowledge of networking, especially items such as IP Addressing, Basic understanding of firewalls and key network protocols such as HTTP, SMTP, SSH, FTP etcBasic knowledge of LinuxNice to have:Since the satellite based products are based on the GSM standard, any technical support experience with a Mobile phone network operator would make the learning curve easierAny previous experience with an ISP would be beneficial as we deliver a lot of high end network servicesAny PHP Programming experienceUsing basic MySQL QueriesTechnologies such as Radius, Freeswitch/Asterisk, Apache, Postfix, FTP Servers, Mikrotik Routers, WiFi hotspots, data accounting and billing, wireshark etc.Requirements:Own reliable transport and valid license is an absolute requirementAt least 1 years commercial experience within the IT IndustryClient is much less concerned with Qualifications than a little real life experience.If you fulfill the requirements and are interested, please send your CV. Kindly note that if you do not get a reply within 3 days after sending your CV, then you were unfortunately not shortlisted.
South Africa

OFFICE ADMINISTRATION / TECHNICAL SUPPORT (R

Please note: CV's emailed to us will not be considered! Please follow the instructions outlined at the bottom of this ad. The closing date for submissions is Friday 24th October . Office Administration / Technical Support (R - negotiable) iTrack Live is a vehicle tracking and fleet management company providing services nationwide. We are looking for a support technician to join our team in Century City. We are looking for someone who is experienced, dynamic and motivated. Job description: Liaising with clients and technicians on a daily basis Coordinating and overseeing technicians Performing product testing online Basic data capturing Office admin, filing, faxing and emailing Backup for reception & front desk duties Dealing with client queries and providing company information Running of errands Expected salary: R (negotiable) Requirements: Matric 5 years office experience High degree of PC / internet proficiency Fluent in English and a good communicator Advantageous: Bilingual Experience with online products and services Vehicle tracking or logistics industry experience Basic auto-electrical knowledge Applicants are requested to please apply online by browsing to the following link: http://admin.itracklive.co.za/jobapp.php?j=9 * CV's emailed to us will not be considered. Please follow the instructions above. * Successful applicants will be contacted within 2 weeks for interviews.
South Africa

PREMIUM PC SOFTWARE AND TECHNICAL SUPPORT

Whatever PC needs you have, be it software installations on any product, reloading windows or mac operating systems or even physically repairing faults to your PC/laptop, just contact me and i'll have it done. NEW SOFTWARE NOW IN STOCK!!! Some of the services & software i offer include - Reloading Operating Systems Video Editing Photo Editing Graphic Design & Drawing Music Editing and Producing Anti virus + Virus & Malware Removal Educational Pc Tune Ups Upgrading & Downgrading Whatever you need let me know and i'll have it arranged at the best price possible,or contact me for a full list. all software programs are fully licensed,no trials and demos. Email, whatsapp, or phone me regarding whatever problem you need fixed.
South Africa

PREMIUM PC SOFTWARE & TECHNICAL SUPPORT

Whatever PC needs you have, be it software installations on any product, reloading windows or mac operating systems or even physically repairing faults to your PC/laptop, just contact me and i'll have it done. New 2015 & 2016 software now in stock!!! Some of the services & software i offer include - Reloading Operating Systems Video Editing Photo Editing Graphic Design & Drawing Music Editing and Producing Anti virus + Virus & Malware Removal Educational Pc Tune Ups Upgrading & Downgrading
South Africa

R 100

PREMIUM PC SOFTWARE & TECHNICAL SUPPORT

Whatever PC needs you have, be it software installations on any product, reloading windows or mac operating systems or even physically repairing faults to your PC/laptop, just contact me and i'll have it done. New 2015 & 2016 software now in stock!!! Some of the services & software i offer include - Reloading Operating Systems Video Editing Photo Editing Graphic Design & Drawing Music Editing and Producing Anti virus + Virus & Malware Removal Educational Pc Tune Ups Upgrading & Downgrading Whatever you need let me know and i'll have it arranged at the best price possible,or contact me for a full list. all software programs are fully licensed,no trials and demos. Email, whatsapp, or phone me regarding whatever problem you need fixed. 061 003 5792
Durban (KwaZulu Natal)

TECHNICAL SERVICES MANAGER

A marvellous opportunity has opened for an experienced Technical Services Manager to be based in the Northern Cape. Requirements are as follows: • Relevant Degree • Mine Manager’s Certificate for Metalliferous Mines • At least 8 years’ experience in mining and geology systems The successful candidate will be responsible for providing technical support to geology, geotechnical engineering, survey and mine planning. Should you meet the requirements for this position, please email your CV or fax to 865 - show phone -. You can also contact Stefnie/Anmari/Tamara on 215 - show phone -. Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.
Kimberley (Northern Cape)

VINYL CUTTING MACHINE W. OUTLINE CUTTING AND SUPPORT USB DONGLE (NEW),2Y QUALITY WARRANTY,

V-Smart Series Contour Cutting Vinyl Cutter 1310mm Working Area with Stand, plus FlexiSIGN Software (New) SKU:V3-1313 for R13999 0739967892 http://am.co.za/plotter/contour # We provide great support on our machines include free online remote assistance direct to your PC, free technicians and will not charge you labour for the life-time of the machine you buy. Wide Compatibility: It is compatible with all operating systems. It doesn't matter if you utilise a Windows system, Linux or Apple, it can operate with all of them. Our V-Smart Series Vinyl Cutters offer a bunch of market leading features. Here are just a few, have a look. The promotion of technology has assisted the signage industry to advance by leaps and bounds. To keep updated of the prerequisites of the evolving times, you have to equip yourself with the latest V-Smart Series of Vinyl Cutters from Advanced Machinery. Keen to find out what distinguishes it? Keep reading! We are only allowed to put limited words in this advertising. These are only some of the highlights of our products. If you want to know more details please check our detailed product page: http://am.co.za/plotter/contour # . Please keep in mind that all our products come with a strong technical support and/or service maintenance plan. In case you have more questions feel free to contact on 0739967892. Ease of use: The most unique part about it is that it is so easy to use. It comes with a touch screen LCD that makes using it easy as pie. Contour Cutting Made Easy: Check out The V-Smart Series from Advanced Machinery. So, whether you are in the signage industry or only a hobbyist, we are sure that you will find this tool paramount. We are only allowed to put very little words in this ad. These are only some of the highlights of our products. If you like to get more please check our detailed product page: http://am.co.za/plotter/contour # . Please keep in mind that all our products come with a strong technical support and/or service maintenance plan. If you have more queries feel free to call at 0739967892. Advanced Machinery is building machines at "made in China" prices here by working with machine manufactures and setting up assemble-lines in Johannesburg. After all, you still get the very affordable price of equipments made in China and great services and the after-sale support you deserve. Please visit our website: http://am.co.za/ # for Marble Router, Paper Cutter, CNC Laser Engraver, Plasma CNC Cutting Machine and many more.
Boksburg (Gauteng)

R 13.999

MECHANICAL ENGINEER/ TECHNICAL CONSULTANT

My client in the Engineering Industry (Hydraulics) seeks a Mechanical Engineer for a Technical Consultant opportunity, East Rand Skills Requirements: - Grade 12 (Matric) - National Diploma / Degree in Mechanical Engineering – non negotiable - Design Experience - Consultancy Experience (Seeing clients) - Computer Literate - Interest/Experience in Hydraulics Job Description Engineering office Check and approve drawings – Ensure that the component being manufactured is functional and is to the clients requirements and signed off. Design hydraulic cylinders, manifold circuits, systems, special components Workout costing and quoting for customers Communication to other departments by providing clear and detailed information regarding jobs to be invoiced Assisting Machine Shop Assist Workshop with any technical queries. Commission of systems Projects Responsible for new and existing projects Consult with customers in order to design systems correctly Keep track of costs on jobs Ensure on time delivery of projects Communicate with customers/inspectors – job progress Training of the personnel into hydraulics Test Bay Assist in formulating test procedures. Ensure that the test procedures for valves are followed correctly, ensure that all new valves are tested and functioning according to design specifications Sign-off on completed tests Supervise the testing of new or special valves Strip and identify the function of client’s valves blocks and assist in the design of new equivalent. Technical Consultancy Services Assist sales counter when necessary Investigate warranty claims. If yes then see if the components can be re-worked or scrapped and ascertain reason as to why is it a warranty claim and identify the course (Non Conformance procedure to be followed) Fault finding General Technical support to internal and external sales reps Fielding technical sales calls Kindly note if you have not heard from us in 2 weeks- please consider your application unsuccessful
South Africa

CUSTOMER SERVICE SUPPORT TEAM MANAGER

Key Tasks and Responsibilities Responsible for Customer Service and Technical Support teams overall performance, meeting service level agreements, customer satisfaction and performance targets agreed with the senior leadership team Running daily scrum calls with the bug fix team of developers, ensuring their working on the most high priority issues, removing any impediments to progress, ensuring bug fix deploys are made regularly Taking personal ownership of critical or blocked issues and ensuring that an excellent customer experience is always maintained. Line management of team members, performance management, time keeping, managing holidays, sickness, expenses etc. Ensuring all team members have the necessary equipment, tools, licences, relationships, support and training to perform at a consistently high level Responsible for ensuring all team members maintain their knowledge of products and can talk with confidence about our services. The Support and Service teams are known for being ‘Experts’. Responsible for ensuring a library of support material (including ‘How to videos’) is created and maintained for customers to self serve. Responsible for ensuring that accurate and timely reports on teams performance are published regularly and that detailed information is available on request Responsible for ensuring processes and best practices are adhered to by team members. Responsible for ensuring the Customer Support Hubs on customer instances and beta instance are maintained and working Connecting the teams in Cape Town with London, ensuring a consistent culture, shared values and strong collaborative approach Skill Set Excellent verbal and written English communication appropriate for customer facing duties Strong interpersonal skills You’re naturally collaborative and keep a can do attitude Good diagnostic and logical troubleshooting mindset with previous experience essential Be self-sufficient and capable of proactively taking ownership of issues and developing solutions and communicating with the rest of the business Experience of being a team lead, of coaching and teaching others, strong communication skills and excellent interpersonal skills. Able to delegate tasks, efficiently and effectively. Prior experience running ticket desks, live chat, telephone support Manage time effectively, ability to multi-task and meet deadlines Self-starter with the ability to work independently and collaborate with a team Previous experience of support ticket or case management systems essential Previous experience of working in a software business beneficial Previous experience using error and performance handling tools beneficial but not essential (e.g Airbrake & Newrelic) Experience as a scrum master or knowledge of scrum practices while not necessary would be very advantageous
South Africa

IT SUPPORT VOLUNTARY

Greetings I'm fumani khosa aged 22 a graduate in IT support services higher certificate I'm looking for a technical support voluntary to gain working exprience please contact me on /
South Africa

NEW VINYL CUTTER FOR SALE WITH CONTOUR CUTTER, SUPPORT USB DISK,LCD TOUCHSCREEN VERY EASY

V-Smart Series Contour Cutting Vinyl Cutter 1310mm Working Area, plus Stand, Collection Basket & FlexiSIGN Software New SKU:V3-1313B for R15999 0726167408 http://am.co.za/plotter/contour # We provide great support on our machines include Free online remote assistance direct link to your computer, free technicians and will not charge you labour for the lifetime of the machine. Easily the best contour cutter we have used. Period. Why Our Contour Cut Vinyl Cutting Machine is the Best The Contour Cutting Vinyl Cutter has made our already awesome normal Vinyl Cutter even smarter... Now boasting a smart contour cutting function, making stickers has never been this easy. That's not all, here's just a few more reasons why our contour cutter is the best: ◆ You can cut directly from your USB Drive - No more being shackled by the traditional USB cable! ◆ Operate your work through a very best Touchscreen! ◆ Work with a super fast 32bit CPU with 4M high speed Cache! ◆ Better Speed and Precision - Cutting speed from 50 to 500mm/s and cutting precisions on 0.005mm. If you would like additional information in advance of deciding, don't hesitate to call on 0726167408. I will answer your queries and put all your worries to rest. For more details please visit our webpage at: http://am.co.za/plotter/contour # and browse through it to find out more about our products and services. Are You Searching for an Easy Way to Print and Cut? Profile cut is a pain, but it doesn't have to be. Our recently launched Vinyl Cutter has taken outline cutting to a whole new level, and boasts more features than any competitor on the market. We can only write very little words in this ad. These are only some of the features of our products. If you like to know more details please check our detailed product page: http://am.co.za/plotter/contour # . Please note that all our products come with a strong technical support and/or service maintenance plan. In case you have more questions feel free to contact on 0726167408. Advanced Machinery is focussed on CNC Machines, automatic & semi-automatic machines with high precision and high output capacity. All our industry machines are for heavy use, minimal downtime is ensured by quality build products, overstocked parts and always-available technicians. With the machine parts from worldwide, for example: machine chassis of China, Servo Motor of Japan, CNC Module of Taiwan, High-Speed spindles of Italy, Precision Switch of German and Power Supplies of America, Advanced Machinery is capable of create world-class machinery for the African continent. Please visit our company website http://am.co.za/ # for CNC Laser Engraver, Cut Vinyl, Wood Router and Hypertherm Plasma and more.
Springs (Gauteng)

R 15.999

OUTLINE CUTTING VINYL CUTTER,NEW,SUPPORT USB DONGLE CUTTING,LCD TOUCHSCREEN,32 BIT CPU

AM.CO.ZA V-Smart Series Contour Cutting Vinyl Cutter 740mm Working Area (NEW) SKU:V3-740L for R7599 0722222211 http://am.co.za/plotter/contour # We give best support on our machines include Free online remote assistance direct connect to your PC, Free technician and will not charge you labour for the lifetime of the product you have. You can work without computer connectivity; Smart integrated CPU enables you to cut digital artworks with efficiency; Cutting printed vinyl with ease; Working on very complex artwork is made possible; Precision is unmatchable as compared to other vinyl cutters; Cutting any sticker with unbelievable speed; It can cut as precise as 0.005mm; & many other fantastic features. We are only allowed to place very little words in this ad. These are only some of the features of our products. If you want to get more info please read our detailed product page: http://am.co.za/plotter/contour # . Please keep in mind that all our products come with a strong technical support and/or service maintenance plan. In case you have more questions feel free to contact at 0722222211. Our Profile Cutter Vinyl Cutters are All-in-One pre-printed media cutting solution. How Contour Cutting Works Cutting any sticker with our Outline Cut Vinyl Cutter is very simple and requires only a few steps. You simply need the digital design file (.PLT file, output by many vector design software e.g. CorelDRAW) and our Contour Cutter will cut your sticker automatically. You can connect it via Computer to feed the file or you can use USB dongle to work on any Plotter file. If you prefer to find out more detail regarding the functionality of the machinery, you can navigate to to: http://am.co.za/plotter/contour # For more extensive assistance, you can also contact at 0722222211 who are dedicated to providing help to our valued customers round the clock. We strive to provide the leading available product. The Outline Cut Vinyl Cutting machine supports all of the best operating systems. That means Windows XP/Vista/7/8, Mac OS, and Linux. If you would like additional information in advance of deciding, don't hesitate to call at 0722222211. I will answer your queries and put all your worries to rest. For more information please visit our page at: http://am.co.za/plotter/contour # and browse through it to find out more about our products and services. Advanced Machinery is focussed on Computer Controlled Machines, automatic and half-automatic machines with high precision and high capacity. All our industry-usage machinery is for heavy use, minimized downtime is ensured by quality-build products, overstocked parts and always-available technicians. With the machine building parts from four corners of the earth, for example: machine main-body of China, Servo Motor of Japan, CNC System of Taiwan, High-Speed spindles of Italy, precision Switch of German and Power Supply System of America, Advanced Machinery is capable of create world-class machines for the African continent. Please get more info from our website http://am.co.za/ # for Laser Engraving Machine, CNC Paper Cutter, CNC Marble Router and Plasma Cutting Machines and many more.
Alberton (Gauteng)

R 7.599

CUSTOMER SERVICES CONSULTANT

I would like the opportunity as customer services consultant as i have 3 years experience in inbound and technical support centres. Also I have skills in IT on a large scale. 
South Africa

FULL CONFERENCE EQUIPMENT SERVICES IN GAUTENG

Need Conference equipment’s e.g. interpreting equipment’s, Delegate Microphone system or Audio Visual equipment’s for Hire? For large conferences between multilingual attendees require full-size or table-top booths for Interpreters and headsets for the audience. While smaller seminars, meetings or break-out sessions, we would recommend a less expensive solution- portable (tour guide) interpretation system consisting of a small transmitter and wireless receivers for the listeners. No matter the size of the event, we have the products and experienced on-site technical support for the duration of the event- making it absolutely worry-free for our clients.
Pretoria (Gauteng)

ISP SYSTEM ADMINISTRATOR/ SENIOR SUPPORT ENGINEER

The Paradigm Group is looking for a System Administrator/Level 3 Support for their ISP division. You will work closely with the rest of the team to ensure our systems and technical infrastructure is robust and well maintained in order to deliver an outstanding service to our customers. You will take a strong lead in developing, implementing and maintaining our technical services, and provide guidance and support to further develop those around you. This could grow into a management role for the right person. You should be experienced in some of the below areas, and have a keen and self-starting attitude to continue learning about new technologies. Personal and Communication Skills: -Good listening and comprehension skills -Open and clear communicator, both written and verbal -Excellent technical knowledge and interest with strong analytical skills -Enjoy problem solving within live environments and under tight time pressures -Willingness to update knowledge and skills -A commercially aware individual with some management skills would be an advantage Reasoning and Problem Solving: -Solid understanding of how systems and technologies interrelate with each other -Service oriented approach, providing prompt and efficient customer service -Recognise issues reacting quickly and effectively to resolve them Technical Attribute: -Excellent knowledge of Linux and Windows operating systems -Familiarity with traditional ISP services such as DNS, Mail (e.g. SmarterMail, MailEnable), Control Panels (e.g Helm, Plesk). -Experience with IIS & Apache web servers, along with MySQL and MsSQL databases -Good working knowledge of Shared Hosting environment including setting up and troubleshooting major content management systems (e.g. DNN, WordPress) -A good understanding of IP networks including some basic configuration experience of routers and firewalls is advantageous If you're interested in finding out more about this role, then apply today by emailing your salary expectations and CV to career[at]paradigmsolutions[dot]co[dot]za If you have not had a response to your application within 14 days please consider your application unsuccessful. No agencies please!
South Africa

CUSTOMER SUPPORT MANAGER

Our client, a leading courier and freight management software development company, is looking for a Customer Support Manager to join their ranks at their Claremont offices. The successful candidates’ role will be to oversee the support of customers encountering problems using the company's software products. Salary is market related dependent on experience. Minimum Requirements: • Experience with Operations, Tools, Technology, and/or Integrations Support. • Proven ability to collaborate and build strong relationships with customers. • Proven ability to engage across corporate functions (Services, Product Management, Development, QA, Operations). • Strong problem solving, analytical, priority setting, facilitation and multi-tasking skills. • Excellent verbal and written communications skills and ability to effectively report up to the senior management team. • Ability to generate a sense of urgency and rally appropriate resources. • Proven ability to mentor, coach and lead a team to success. • Able to deal with the stress related to escalation impact and resolution timeframes and conflicting/competing priorities. • Passion for customer service. Desirable Requirements: • Five plus years managing a technical department in a software company. • Eight or more years of experience in a customer services role (consulting, services, support, account management). • Bachelor degree, business or technical degree preferred. • Understanding of the courier industry operations and daily needs Some Daily Tasks • Manage a Customer Support team, specializing in areas such as Operations, Integrations, Reporting, Maintenance, etc. - hiring and retaining the best software support people now and planning for future business needs. • Ensure that all customer requests/cases are addressed and responded to in a timely manner in accordance with service level agreements. • Assign incoming cases to the team, ensuring the resources assigned have the correct skill set and bandwidth to resolve the issue based on depth and severity. • Act as the escalation manager, driving problems to resolution and managing the communications • Actively monitor triggers for possible escalating situations in order to prevent potential escalations. • Develop employee training requirements and plans to ensure staff is highly proficient with our software and services. • Develop product knowledge and collaborate with internal teams (Development, Infrastructure and Implementation) on trending customer issues • Prepare team and systems for new software releases. • Uphold policies for documentation, communication, security, customer access and feedback. • Build relationships with customers, especially key or strategic customers. • Participate in and help schedule 24X7 support coverage. Kindly forward your profile to geordie@andromedarecruit.co.za today for consideration.
South Africa

SOFTWARE SUPPORT MANAGER

It's fun to work in a company where people truly believe in what they're doing. We're committed to bringing passion and customer focus to the business of enterprise applications. We work hard and we're serious about what we do. But we like to have a good time too. In fact, we run our company with that principle in mind every day: One of our core values is fun. Do you have what it takes to manage a high performing team that continuously provides outstanding Customer support? Are you ready to take your knowledge of applications, collaborating and problem solving to help your team resolve customer issues? We have a position open for a Customer Support Manager with experience in the areas of customer support for software applications. The team includes technicians who support the following areas: Operations, Integrations, Web applications/services and Functional Support I.E. Financials, Reporting, database management, etc. This position requires a self-motivated, customer-focused professional with strong follow-through who consistently keeps commitments to projects, customers, and fellow employees. Some Daily Tasks • Manage a team specializing in areas mentioned above - hiring and retaining the best software support people now and planning for future business needs. • Ensure that all customer requests/cases are addressed and responded to in a timely manner in accordance with SLAs. • Assign incoming cases to the team, ensuring the resources assigned have the correct skill set and bandwidth to resolve the issue based on depth and severity. • Act as the escalation manager, driving problems to resolution and managing the communications and expectations within Adept Software as well as with their customers. • Actively monitor triggers for possible escalating situations in order to prevent potential escalations. • Develop employee training requirements and plans to ensure staff is highly proficient with our software and services. • Develop product knowledge and collaborate with internal teams (Development, Infrastructure and Implementation) on trending customer issues • Prepare team and systems for new software releases. • Uphold policies for documentation, communication, security, customer access and feedback. • Build relationships with customers, especially key or strategic customers. • Schedule 24X7 support coverage. It would be really nice if you had: • Five plus years managing a technical department in a software company. • Eight or more years of experience in a customer services role (consulting, services, support, account management). • Understanding of the courier industry operations and daily needs It is essential that you have: • Experience with Operations, Tools, Technology, and/or Integrations Support. • Proven ability to collaborate and build strong relationships with customers. • Proven ability to engage across corporate functions (Services, Product Management, Development, QA, Operations). • Strong problem solving, analytical, priority setting, facilitation and multi-tasking skills. • Excellent verbal and written communications skills and ability to effectively report up to the senior management team. • Ability to generate a sense of urgency and rally appropriate resources. • Proven ability to mentor, coach and lead a team to success. • Able to deal with the stress related to escalation impact and resolution time frames and conflicting/competing priorities. • Passion for customer service.
South Africa

MOBILE DATA SUPPORT AGENT

Position Name: Data Support Agent Purpose of the Intern: To provide world-class front desk technical and data support to all walk in customers at stores. Main Responsibilities Provide first line troubleshooting support to all walkin customers • Booking-in of customer devices on the repair management system • Provide Installation, configuration, data backup, firmware upgrades and set up support to all customers with a supplied device · Frontline support to in-store customers at the walk-in in centre using the company’s products and services. · Install and support 3G/4G/ wireless routers · Install and support ADSL routers · Logging incidents/service requests and follow up · Laptop support / Microsoft Office 365 installations · Install software on mobile devices such as Android, Blackberry, Iphone · Mobile Applications support (Back up & Restore data) • Provide technical advice and information to customers · You will be required to stand-in on shifts when necessary, or when agents take leave etc. As a stand-in agent you must travel to other stores in Cape Town to cover shifts etc. · To work a minimum to 15 days in a month with a 3month probation period, possibilities to become permanent is huge depending on your performance. Minimum Qualifications & Experience • Matric • Preferably and A+ / N+ qualification or equivalent • Cellular industry experience prefably • Minimum 1 year`s customer service support in a customer facing environment • Excellent knowledge of Cellphones, Laptops, internet technologies • Understanding of Mobile Data and its components, including GSM/GPRS/3G/HSDPA • Knowledge of Data Networks and its connectivity (lans/wans/tcp/ip etc.) • Knowledge and ability to provide support on all operating systems • Excellent diagnostic skills and problem resolution Additional information: Shift work is required atleast until 9pm. Please email your cv to Meghan@debut.co.za
South Africa

3G DATA SUPPORT AGENT REQUIRED AT TELKOM IN PINELANDS

Description: Position Name: Data Support Agent Purpose of the role: To provide world-class front desk technical ADSL support to all walk in customers at stores. Main Responsibilities: Provide first line troubleshooting support to all walkin customers• Booking-in of customer devices on the repair management system• Provide Installation, configuration, data backup, firmware upgrades and set up support to all customers with a supplied device· Frontline support to in-store customers at the walk-in in centre using the company’s products and services.· Install and support 3G/4G/ wireless routers· Install and support ADSL routers· Logging incidents/service requests and follow up· Laptop support / Microsoft Office 365 installations· Install software on mobile devices such as Android, Blackberry, Iphone· Mobile Applications support (Back up & Restore data)• Provide technical advice and information to customers Minimum Qualifications & Experience• Matric• Preferably and A+ / N+ qualification or equivalent• Cellular industry experience prefably• Minimum 1 year`s customer service support in a customer facing environment• Good knowledge of isetting up ADSL routers, 4G Routers, Cellphones, Laptops, internet technologies• Understanding of Mobile Data and its components, including GSM/GPRS/3G/HSDPA• Knowledge of Data Networks and its connectivity (lans/wans/tcp/ip etc.)• Knowledge and ability to provide support on all operating systems• Excellent diagnostic skills and problem resolution
South Africa

3G DATA SUPPORT AGENT REQUIRED AT TELKOM

Description: Position Name: Data Support Agent Purpose of the role: To provide world-class front desk technical ADSL support to all walk in customers at stores. Main Responsibilities: Provide first line troubleshooting support to all walkin customers• Booking-in of customer devices on the repair management system• Provide Installation, configuration, data backup, firmware upgrades and set up support to all customers with a supplied device· Frontline support to in-store customers at the walk-in in centre using the company’s products and services.· Install and support 3G/4G/ wireless routers· Install and support ADSL routers· Logging incidents/service requests and follow up· Laptop support / Microsoft Office 365 installations· Install software on mobile devices such as Android, Blackberry, Iphone· Mobile Applications support (Back up & Restore data)• Provide technical advice and information to customers Minimum Qualifications & Experience• Matric• Preferably and A+ / N+ qualification or equivalent• Cellular industry experience prefably• Minimum 1 year`s customer service support in a customer facing environment• Good knowledge of isetting up ADSL routers, 4G Routers, Cellphones, Laptops, internet technologies• Understanding of Mobile Data and its components, including GSM/GPRS/3G/HSDPA• Knowledge of Data Networks and its connectivity (lans/wans/tcp/ip etc.)• Knowledge and ability to provide support on all operating systems• Excellent diagnostic skills and problem resolution Should you wish to apply please email meghan@debut.co.za
South Africa

PRODUCT SUPPORT MANAGER

Product Support Manager - EE Candidates preferable R - R Please register and apply online www.work4africa.co.za for this and other similar positions. WE REGRET - No application can be accepted otherwise. Our client a leader in the manufacturing industry specialising in earth moving equipment is looking to engage the services of a Product Support Manager to come and join their Projects and Marketing team. QUALIFICATIONS Minimum - Degree / 3 year national diploma in Engineering and a Project Management qualification very good knowledge of driveline/ drivetrain systems Able to read technical drawings EXPERIENCE REQUIRED Minimum 5 years’ experience in the management of complex projects Exposure to mining, material handling and construction vehicles SKILLS REQUIRED Technical understanding of the following: Power shift transmissions, torgue converters and drive axles Hydro dynamic and hydro static applications Product testing, fault finding and diagnosis on the driveline components Understanding the drive train components relating to vehicles Ability to read and interpret schematic and power flow diagrams and drawing Experience in high level negotiations Intercultural skills Good understanding of project management. Intermediate / advanced Computer literacy skills (MS Office Word, PowerPoint & Excel) required JOB RESPONSIBILITIES Manage and support project requirement to ensure successful execution of all activities Liaise with OEM’s regarding the specification requirements when new vehicles are developed Compile and complete application data sheets and purchase order description on new vehicle requests Manage all warranty claims Liaise with assembly manager to ensure appropriate schedules and turnaround times on all requests for stripping, quoting and execution of all repair work Identify project opportunities, analyse risks and support management by developing and implementing appropriate project execution plans Preserve company’s rights and entitlements as defined in the contract Manage the invoicing of completed jobs, monitor receipt of payment and report non-compliance Provide contract management support as required in the event of disputes Collaborate with spares parts department and manage all spares requirements for projects Undertake any other project management /marketing tasks as instructed or requested by the manager, business development and driveline programmes
South Africa

NETWORK SUPPORT ENGINEER

Our client is currently seeking to recruit a Network Support Engineer. KEY PERFORMANCE AREAS General Install new or rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage etc. in accordance with standards and projects or operational requirements Install and configure systems across Windows, Linux and all associated configuration with external systems Install and provide configuration management for and troubleshoot local and wide area networks Manage Client network hardware and equipment as required; including routers, switches, servers, storage switches and workstations and their associated operating systems and/or software Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups Review, recommend and implement security requirements for all systems on the network, conduct research and maintain a broad knowledge of current and emerging state-of-the-art computer / network systems technologies, architectures, services, protocols and standards Contribute to and maintain system standards documentation Support for the storage area network Support of network management procedures and processes Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as and when necessary Upgrade and configure system software that support applications or per project/operational needs Perform periodic performance reporting to support capacity planning Perform ongoing performance tuning, hardware upgrades, and resource optimisation as required. Configure CPU, memory, and disk partitions as required Maintain data centre environmental and monitoring equipment Participate in appropriate change planning meetings and prepare necessary documentation for appropriate change authorisations Research and recommend, and where possible automate approaches for system administration tasks COMPETENCIES Qualifications Matric IT related certification CCNA certification Specific Skills (Technical): Minimum 4-years Networks (Maintenance & Implementation) experience Sound knowledge of network architecture and protocols (TCP/IP, SSH, SCP, Ethernet) Storage Network experience System Security within the Banking Arena The successful applicant must: Have good verbal and written communication skills Be self-driven and have high energy levels Be organized and assertive Be a logical thinker Be able to work in a team environment by collaborating with others and sharing tools, skills and knowledge Be able to work autonomously and as a Team lead on projects when required Have own reliable car Be able to work standby and after hours when required Send a detailed copy of your CV to bonita(at)recru-it(dot)co(dot)za Should you not be contacted within 7 days, please consider your application as unsuccessful.
South Africa

SPANISH SPEAKING ADVANCED CLIENT SERVICES IT CONSULTANT

Our client, a well-established global Software company with more than 10 years of experience is looking for a Spanish-speaking Advanced Client Services IT Consultant. The Client Services Team is accountable for the management of various support queries from their global customers. They setup new customer installations, resolve customer support issues, configure new modules and features and provide training to their customers. The desired applicant will need: · More than 5 years of SQL experience in a similar environment · Excellent verbal and written skills in both English and Spanish · Excellent experience in assisting challenging customers only by remote access · Strong problem solving and analytical skills · Must be able to manage and lead a project efficiently · Outstanding communication skills (verbal and written) and self-confidence to communicate to professional audiences over the phone · Exceptional Customer Services Experience and service orientation · Valid Work Permit for South Africa (an advantage) · Good team player, ambitious and success-oriented personality Main duties will include: · Provide frontline customer service support for our software application · Business analysis and specification of customer requirements · Installation, configuration and customizing (remotely) of software · Documentation of projects and track recording of support cases · Monitoring of escalations and communication with internal parties · Systematic follow-up support and quality checks with customers · Builds and maintain professional relationships (as a go to person) to existing customers · Assists in maintaining of user guides and technical documentation Salary: Competitive, depending on level of experience Please note that this position is based in Cape Town and the salary will be negotiated by the Client. If this sounds like you, please don’t hesitate to send your CV to . Alternatively, you may respond to this ad with a copy of your CV. We anticipate speaking to you!
South Africa

TIER 1 SUPPORT SPECIALIST

Who are ihotdesk?: We are a forward thinking IT services company that provides IT outsourcing services to small and medium sized businesses in the United Kingdom and throughout the world. We are specialists for Microsoft-based networks and applications, holding accreditations with Microsoft, VMware, Citrix & Cyberoam. What we are looking for: We require an accomplished IT Support Representative with a minimum of 1-2 years experience within a service desk environment to deliver telephonic and remote support to a range of clients within London and throughout the United Kingdom. You will be based at our Cape Town office and will work with a team in a service desk environment. Essential Skills: MCP in Windows 7 or 8 Experience of Supporting Microsoft Windows Server  At least 1 years experience of providing telephone support for Windows desktops and desktop applications including Microsoft Office Experience of TCP/IP networking and troubleshooting including Local and Wide Area networking Experience with backup and restore of servers using Backup Exec. Knowledge of the following would be beneficial: routers, switches, firewalls (Sonicwall/Cyberoam), VPN’s, Mobile devices IOS & Android. Well-developed problem solving skills. A logical approach to problem solving. Excellent telephone communication in English. Excellent written communication in English. Other languages a bonus. Role: Provide first-line remote support to all clients. Respond to allocated calls within contracted service levels (SLA's). Appropriately categorize, prioritize and monitor tickets and service requests, escalating those which you cannot resolve in a timely and efficient manner. Keep open tickets up to date and communicate updates with customers. Deliver an exceptionally high level of customer service to all our clients. Always take that extra step to exceed customer’s expectations. Produce accurate and detailed technical documentation. Update documentation produced by others. Actively contribute to on-going process improvement within the service desk Perform other duties or special projects as assigned Documenting solutions and workarounds to problems   Salary: Negotiable, depending on experience. Other benefits:           Pension and Medical aid contributions (10% of salary after successful probation period) Please do not apply for this role unless you meet the minumum criteria of having previously worked in a Service desk environment for a minimum of 1 year.
South Africa

ALL IT SERVICES AND COMPONENTS

Try Aquarius Technologies today! We can offer the following services and many more: SUPPLY • networking equipment • computer hardware • computer software • computer accessories • original and generic printer cartridges / toners • computer & electronic toolkits • lcd & led tv's & monitors • all makes of digital cameras • basic cctv solutions • electronic components INSTALLATION • networking • inductance loop installations and testing • i.t. and electronics migration • office systems installation & optimization • software installations • hardware installations MAINTENANCE & SUPPORT • computer maintenance, service & repair • data recovery REPAIRS TO: • printers • projectors • and other peripherals • hardware R & D • toll collection equipment OTHER SERVICES • technical training • consulting
Durban (KwaZulu Natal)

R 100

COMPUTER SALES, SERVICES REPAIR

On site Customer Training and Commissioning Hardware and Software Support Sales and Technical Training to Dealer Network Customized Solutions Remote support
South Africa

COMPUTER SERVICES, REPAIRS AND SALES

On site Customer Training and Commissioning Hardware and Software Support Sales and Technical Training to Dealer Network Customized Solutions Remote support, PC repairs, Printer service, Repairs and sales, Computer hardwares
South Africa

SENIOR LINUX SYSTEMS ENGINEER

Introduction Growth in our client’s web services team requires expansion of their web server configuration and technical support services and expansion in their core products and infrastructure. The Senior LINUX Systems Engineer with the ability to automate administration tasks using scripting, administer and support multiple servers including a number of hosted servers critical to the business’s clients.   Minimum Requirements Matric Relevant certification Minimum of 5 years in a Linux Systems Engineer role   Job Specification Purpose of the role:  General administration (Windows and Apple) Linux system administration o    Installations, maintenance and security updates o    Web server (Apache & PHP) o    Database server (MariaDB / MySQL) o    Other services (DNS, FTP, Mail, ssh, etc.) Strong scripting skills (Bash, Perl, PHP, Python, etc) Networking (Configuration and troubleshooting) Firewalling and security Backups and disaster recovery Capacity planning, performance and reliability analysis and tuning Management of a junior technical resource Skills required: Ability to explain technical problems to non-technical people Skills exchange to other members of the team Excellent command of the English language Solid client and staff management skills If you do not hear from us within 1 month of the closing date, you may assume that your application was unsuccessful. All qualifications and certificates will be verified. Our Client reserves the right not to fill the position. Candidates may be expected to undergo psychometric testing. It is the applicant's responsibility to have foreign qualifications evaluated by the South African Qualifications Authority (SAQA) and to provide the evaluation results.
South Africa

SENIOR IT NETWORK CONSULTANT

Qualifications Matric essential. Microsoft MCSE or equivalent qualification. Preferably up to 5 - 10 years working experience in similar environment. Drivers License (code 08) - own car essential. Duties Provide an efficient level of consulting and technical support services from the initial system set-up, involving the evaluation of system requirements, and the recommendation of solutions to support the ongoing management and maintenance of the IT environment at a dedicated client site (ad-hoc support at other clients when necessary) Key result areas Installation, troubleshooting and configuration of operating systems. - Windows 7 / 8.1. - Windows Server. - Windows SBS . Installation, troubleshooting and configuration of Application Software - Microsoft Office . - Pastel Accounting / Payroll. - Trend / AVG Anti-virus Software. - Symantec Backup Exec Backup Software. Domain & Active Directory Installation, Administration and support - Maintain Users. - Maintain Groups - Maintain Mailboxes. - Apply security and permissions. - Maintain directory structures. Network Infrastructure troubleshooting and maintenance - Support on switches, firewalls and routers Hardware Installation, troubleshooting and maintenance. - Upgrading of computer components. - Support and maintenance of peripheral equipment. Knowledge of the following an advantage - Support experience in a medical environment. - DICOM and PACS systems. - MS Exchange Server. - Terminal Server. - MS IIS. - Pastel Accounting / Payroll. Personal Attributes Client service orientated. Professional, helpful and friendly. Ability to work independently and in a team. Ability to work under stressful conditions. Ability to liaise at all levels. Strong leader with experience in maintenance, support, troubleshooting, problem solving and administration. Office Hours There will be occasions where the incumbent would need to work overtime.
South Africa


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