Service account director

Cape Town R25k – R32k per month A leading digital marketing agency specialising in a range of services from web, mobile, social media, CRM, content creation and search engine marketing, are seeking a Client Service Account Director who will have the opportunity to work on our exciting, challenging and diverse globally recognised brands and who can manage the account management teams. Clients approach the company when they need the best mix of technical expertise and solid marketing and design to help them achieve their objectives in their competitive market place. Minimum Requirements: 5+ years of account management experience Solid experience in digital marketing 3+years’ experience managing a team Strong client service experience in the digital space Significant experience of managing teams Strong budget management experience Project management experience Experience of driving well-known brands Duties & Responsibilities: Building and maintaining strong client relationships with existing and new clients Developing strategies to achieve and exceed sales forecasts Being the face of the agency at industry events and seminars Creating and delivering engaging presentations to clients at a senior level Project analysis and reporting Lead web site initiatives and are accountable for integrated client results across all relevant products and services Stay informed of trends in the digitally enabled world and how they affect client’s business and marketing initiatives Oversee, develop and present proposals, pitch concepts and rationale to key clients Director, agency partners and other team members to review and develop client-centric strategic, innovative recommendations Work closely with Creative Director, Technical Director, User Experience Develop case studies on client’s business Orchestrates delivery of multiple products/services to client Lead and coach interactive account team in the delivery and demonstration of quality client services and digital experience

One of our clients is looking for a Digital Account Director. If you are a candidate that enjoys building and maintaining strong client relationships with existing and new clients, develop strategies to achieve and exceed sales forecasts and being the face of the agency at industry events and seminars, you will be a perfect match for this leading digital agency. You would have the opportunity to work with exciting, challenging and diverse globally recognized brands. To join one of SA’s leading full-service digital agencies and deliver best-in-class strategies – bring your 5+ years’ account managements experience, solid experience in digital and 3+ years’ experience managing a team, work hard, play hard attitude. Send your CV now to !!

Account Manager   We are a leading global and rapidly growing technology company. We are starting the year opening a brand new office in Cape Town.   We are looking for a superstar account manager to assist our sales team by sourcing high quality leads, which they will convert to customers.   You may be a recent graduate or have existing experience. One things for sure though, you will be determined to prove your abilities and contribute to the growth of the company, for this you will be rewarded.   This is a fantastic opportunity to join a young and dynamic company operating in the fastest growing industry (mobile apps).   The position has a basic salary and uncapped performance related bonuses.     Account Manager R Basic -+ OTE (uncapped)   Key responsibilities   Arranging new appointments via email and telephone Support the sales team Cold and warm calling Outbound calls Inbound customer service calls Use of company CRM   Skills   Great telephone manner Comfortable speaking to business owners Strong desire to meet and exceed targets Entrepreneurial approach Please send your CV and use 'application' as the subject line

Account Executive- (Telecoms Sales)- Durban- Rk basic + Comm ROLES & RESPONSIBILITIES: To meet and exceed monthly sales targets through the generation of new business for the full suite of Telecom solutions.   Create a business development strategy based on market analysis and a comprehensive understanding of the Telecom offering and positioning To execute all required activities to generate new business opportunities (cold calling, networking, referrals etc) Continuously maintain a sound knowledge of the company’s products, commercials, policies and procedures, in order to identify and progress new business opportunities that meet the company’s strategic and profitability goals Qualify all new prospects and progress sales activity to deliver against required revenue target /GP Develop and effectively manage strong relationships at multiple levels within prospects Facilitate the installation process for new business and manage the client relationship until handover to a designated Account Manager Constantly provide feedback to management as to market requirements and conditions relating to the company’s offering and positioning Provide regular sales reports as required by management for pipeline and forecast analysis SKILLS, COMPETENCIES & ATTRIBUTES: The ability to generate viable new sales prospects on a continual basis, while simultaneously managing the sales cycle of each prospect with the objective of concluding sales in accordance with monthly targets is critical. Sound understanding of telecommunications, networking & data services Persuasive and articulate communication skills (including written, verbal and presentation) Prospecting skills and cold canvassing techniques (telephonic, personal networking etc) A professional, positive, self-starter, self-motivated with a high level of tenacity Efficient and effective learner General assertiveness with good inter-personal skills Stress tolerance Problem solving skills Client liaison and customer service principles  Sound business acumen Matric certificate and tertiary qualification (preferably in a business related subject) Minimum 2 years’ experience in an ISP or telecommunications sales capacity with proven track record of reaching and exceeding targets Min 3 years’ experience in ICT industry Kindly send your CV in word format to apply Servipro Staffing Solutions www.staffing-solutions.co.za Follow us on twitter @Serviprostaffin and like our facebook page  https://www.facebook.com/Servipross 

Location: Pretoria, Centurion     Job description Our client seeks a Digital Creative Director who is a creative genius and can generate an atmosphere and structure that stimulates and encourages ideas, inspire the creative soul of the team, deliver remarkable work, while leading and managing a creative team at the same time.   It is essential that you are a hands-on, independent thinker with a passion for design and have a thorough understanding of branding, layout, typography, colour as well as UI design for digital applications such as mobile phones and apps. You will be expected to work closely with the executive creative director and the account executives, conceptualise integrated campaigns, brainstorming ideas, deliver and present to client, and ensure the deliverables exceed client expectations. You must exhibit strong understanding of trends and engagement platforms that round out the online experience   You also need to be highly skilled in combining your visual design talent and creative designs to conceptualise exceptional presentations and designs. You will need to get involved in brainstorming sessions for campaigns and might therefor need to run with the design of a job from concept up to final delivery.   It is important that you can work independently and also lead other designers by providing design guidance and programme direction. The role involves understanding the client and their products before making design decisions. Their designs are required for a huge variety of products and activities, such as emailers, websites, mobisites, social media platforms and apps.   You will work according to a brief agreed with the account manager and will display a creative flair, up-to-date knowledge of industry software and a professional approach to time, costs and deadlines. As you may have more than one design brief at a time, you will need to manage your production schedule according to the deadlines and priority of each job.   You must be able to create unique work and be able to maintain brand consistency throughout your work, be meticulous when it comes to attention to detail, have a strong interest in design trends, reacts well to change and stay positive despite setbacks, must be reliable and take pride in the quality of your work, be able to work unsupervised, and must have a very good working knowledge of the Adobe package.     Requirements: A degree in Graphic Design and/or communication is preferred 5 – 10 years’ experience in an agency environment Excellent experience in conceptualisation and execution of digital campaigns Excellent experience in communicating and pitching creative work with confidence to clients Exhibit strong understanding of trends and engagement platforms that round out the online experience Creative copywriting and knowledge of conveying creative messages - must Excellent communication skills and a strong command of the English language – verbal and written Great eye for composition, imagery and typography Detail orientated Knowledge of latest advertising trends Fast, efficient, meticulous Ability to deliver great work under tight deadlines Strong people management skills and experience Must work as part of a team Creative and strategic thinker Advantageous: Experience in a digital agency    

Focus of Activity  Accountable for achieving planned ER (External Revenue) and margins (down to Project Margin + Pre-sales)  Represent customer in Service Line(s) and the Service Line(s) facing the customer  Establish Innovation Agenda with the client and engage appropriate Company and partner resources  Account growth (fertilization) including support on Account planning  Multi – Account Management  Work in Africa with Telco Accounts  Required to undertake travelling Client satisfaction:  Ownership of the Client Satisfaction process for the contract  Ensures adequate Service Line governance with customer is implemented  Ensure actions are defined and implemented to prevent / close any gap in customer satisfaction   Education and experience:  A Degree/Diploma in Business Management/Marketing or relevant studies  Minimum 5 to 10 years’ experience in managing large accounts  Knowledge of preparing account plans, forecasts and pipelines  Excellent presentation skills to senior management on solutions and offerings  Previous experience within the telecoms environment  Experience in building close relationships with all key people in an account and especially the relevant senior people and decision makers. 

Constantly engage with public sector customer. Focus of Activity  Accountable for achieving planned ER (External Revenue) and margins (down to Project Margin + Pre-sales)  Represent customer in Service Line(s) and the Service Line(s) facing the customer  Establish Innovation Agenda with the client and engage appropriate Company and partner resources  Account growth (fertilization) including support on Account planning  Multi – Account Management  Work in Africa with Telco Accounts  Required to undertake travelling Client satisfaction:  Ownership of the Client Satisfaction process for the contract  Ensures adequate Service Line governance with customer is implemented  Ensure actions are defined and implemented to prevent / close any gap in customer satisfaction   Education and experience:  A Degree/Diploma in Business Management/Marketing or relevant studies  Minimum 5 to 10 years’ experience in managing large accounts  Knowledge of preparing account plans, forecasts and pipelines  Excellent presentation skills to senior management on solutions and offerings  Previous experience within the telecoms environment  Experience in building close relationships with all key people in an account and especially the relevant senior people and decision makers.  

Ex Sales and Marketing Director of a multi million Rand company. Successful career with a serious customer and service focussed drive - retired early. My offer is to grow (re-grow?/ maintain) sales, promote brands, ensure quick distribution (warehousing can be arranged to supply stores within 24 hours) gathering market information, assisting in service calls and general duties your company may require.

Compuscan, a registered credit bureau that is based in Stellenbosch, has a position available for a Customer Service Consultant.   Key Requirements: NQF Level 4 –Matric (Grade 12) Able to communicate fluently in English and Afrikaans 1 Years customer service/sales or call centre experience   Key Performance Competencies: Handle all incoming calls, emails or any electronic media from customers (timeously) Contact all current clients allocated within a 3 month call cycle for general service calls Making weekly courtesy calls to new clients for a period of a month Setup and confirmation of Account manager and regional manager’s appointments Attending to daily/weekly administrative reports and supplying feedback Ensuring that customer profiles are updated on the CRM (Customer Relationship Management system) Capture all calls, leads from Account and Regional managers and general communications in the CRM Based on experience and qualification we offer the following: Basic salary: negotiable Provident fund and medical aid after the probation period ***Only apply if Key Requirements are met***   Position available immediately Please note: If no response is received within 14 days, please regard your application as being unsuccessful.  

External Account MANAGER (public sector) – Managed Accounts ­- IT INDUSTRY SALARY NEGOTIABLE TO EXPERIENCE + INCENTIVES | MONTAGUE GARDENS  START ASAP   Reporting to the Sales Manager, the successful candidate will be based in Cape Town and will be responsible for the external sales targets within the Managed Accounts or Public Sector Environment.   KEY RESPONSIBILITIES ·         Achieve monthly sales targets ·         Establish and grow new client base within the Public sector ·         Maintain client relationships ·         Maintain client database and forecasts ·         Develop sales plans per account   PERSONAL ATTRIBUTES ·         High level of energy ·         Passion for sales ·         Natural tendency to be competitive ·         Ability to work with people and be a team player ·         Ability to work without close supervision ·         Self-confidence and self-driven ·         A high level of perseverance ·         Be patient, tolerant and diplomatic   Requirements ·         Matric is essential and a tertiary qualification and/or a relevant diploma in Sales and Marketing will be an advantage ·         Minimum of 3 years account management experience within the Public sector ·         Established network at various levels within the Public sector ·         Sales experience within the IT industry will be advantageous ·         Own transport and valid driver’s license ·         Ability to identify sales opportunities and use skills to develop solutions when required ·         Ability to deliver presentations to clients and entertain clients when required ·         Proven track record of closing deals within the Public sector (references are required) ·         Excellent Microsoft Word, Power Point and Excel skills required ·         Service quality orientated ·         Customer focused ·         Copes effortlessly within a high stress and pressurized environment ·         Excellent communication/writing and people skills ·         Willing to go the extra mile ·         Technology driven ·         Basic calculations (ability to work with numbers) ·         Self-actualization (capacity to assert oneself) ·         Motivation (ability to motivate others) ·         Negotiation (in a spirit of co-operation with the aim of an amicable outcome) ·         Tact (courteous, diplomatic, respectful manner) ·         Excellence orientation (set and achieve high standards& ongoing improvement) ·         Feedback (provide positive, helpful & productive feedback) ·         Liaison (establish effective personal contact / channel for Communication between parties) ·         Written communication (convey information through written instruction) ·         Decisiveness (ability to make decisions, render judgment, take action & apply corrective measures) ·         Evaluating (ask questions, analyze, give attention to, and attend to detail)   APPLY WITH YOUR MOVE PERSONNEL - TODAY! Email your Updated CV to    *Only shortlisted candidates will be contacted for Interviews with our Consultants. This will be within 2-3 days of applying. You will receive an automated response to your email which will confirm that we have received your CV. If you have not heard from a Consultant within 3 days of applying, please consider your application to be unsuccessful.   With Us, It’s All About You!    

Seeking Account Manager & Customer support person. Our Cape Town offices handles support for over 40 CT imaging centers. You can see our company website at www.conescan.com PRIMARY DUTIES:  ·         Account Management and Sales Support ·         Hours from 2 pm - 11 pm ·         Scheduling appointments for patients  ·         Customer service and technical troubleshooting  LOCATION: •         79 Roeland Street, Cape Town, SALARY •         Monthly Salary R-R  

We have a vacancy for a Key Account Manager for a market research agency. Our client works on an international level and offers amazing job opportunities for candidates with market research experience. We need someone with the skills to lead and service a portfolio of accounts/revenue in a specific sector(s) resulting in high client satisfaction and contributes to establishing long term, profitable client relationships through delivery of strategic intervention and value add insights that address clients business issues. The Key Account Manager is responsible for the overall execution of the project surrounding a research initiative, works directly with the client to develop the project schedule, define the research instrument, develop an analysis plan and coordinate all communications. These responsibilities among others include the retention and growth of current and new business.

LOLRAY SERVICE We offer carpet service 1 carpet removal 2 carpet cleaner 3 carpet installation 4 mixture pavement and Renovation 5 bookkeeping 5 kitchen unit repair 6 skate fitting. contact for service Manager: Lolo @ Managing Director: Raymond @

Duties and Requirements will include: You must be able to demonstrate experience of working in an accountancy practice in a similar role where you have provided general support to accountants and client accounts and can assist with things like VAT, payroll, annual accounts etc as well assisting with general administration such as correspondence, filing and client paperwork.  You will need confident telephone and customer service skills as you will be required to cover the reception are during lunch breaks and holidays. Salary Offer (negotiable) Working hours are regular, Speak to a consultant today, simply text ACCOUNT to and we will notify you immediately.

Looking for a new career in Customer Service ?? My Client requires young and dynamic Customer Service Agents to start asap 8 hour Shifts between am - pm with 2 consecutive days off Salary - R - R + Medical Aid & Performance Incentives KEY RESPONSIBILITIES Respond to queries raised by customers in a polite and friendly manner. Trouble shooting internet connections and trouble shooting General account enquiries assistance Process payments Handle inbound calls for customers subject to regulations in a professional manner during the call, and taking appropriate action as a result of information gathered. Be an ambassador to customers and represent the company professionally at all times. SKILLS AND COMPETENCIES REQUIRED Previous experience (min 1 year) recent Call Centre Services experience within (Call Centre Environment) or 2 years face to face Customer Services Ability to work on own initiative, and to be a team player. Communication skills - excellent verbal communication skills. Professional attitude and demeanour Must have the Passion for Customer Service You need to have a South African ID, be Credit Clear, Criminal Clear and must have Matric Qualification Email CV to or Contact SA-EED on If you do not hear from us after 2 weeks, please consider your application unsuccessful!