Manage

(This title is available on demand: expected date of dispatch will be 4-7 working days once ordered) New tools for managing complexity Does your organization manage complexity by making things more complicated? If so, you are not alone. According to The Boston Consulting Group's fascinating Complexity Index, business complexity has increased sixfold during the past sixty years. And, all the while, organizational complicatedness--that is, the number of structures, processes, committees, decision-making forums, and systems--has increased by a whopping factor of thirty-five. In their attempt to respond to the increasingly complex performance requirements they face, company leaders have created an organizational labyrinth that makes it more and more difficult to improve productivity and to pursue innovation. It also disengages and demotivates the workforce. Clearly it's time for leaders to stop trying to manage complexity with their traditional tools and instead better leverage employees' intelligence. This book shows you how and explains the implications for designing and leading organizations. The way to manage complexity, the authors argue, is neither with the hard solutions of another era nor with the soft solutions--such as team building and feel-good "people initiatives"--that often follow in their wake. Based on social sciences (notably economics, game theory, and organizational sociology) and The Boston Consulting Group's work with more than five hundred companies in more than forty countries and in various industries, authors Yves Morieux and Peter Tollman recommend six simple rules to manage complexity without getting complicated. Showing why the rules work and how to put them into practice, Morieux and Tollman give managers a much-needed tool to reinvigorate people in the face of seemingly endless complexity. Included are detailed examples from companies that have achieved a multiplicative effect on performance by using them. It's time to manage complexity better. Employ these six simple rules to foster autonomy and cooperation and to effectively handle business complexity. As a result, you will improve productivity, innovate more, reengage your workforce, and seize opportunities to create competitive advantage. Format:Hardback Pages:240

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 13 working days Stand out in a sea of "average" and start achieving your goals Success is not only a matter of what you know and who you know, it's also a matter of who knows you; by becoming a trusted contact and a source of answers, your influence expands and so do your opportunities. This book will show you how to build influence from the ground up. You might already know that communication is key, but do you understand how different people communicate and how you should respond? Discover the power of networking and gain valuable advice for building the right relationships with the right people and how to leverage those relationships where it counts. Influence is a powerful asset based on a simple concept, but the actual skills required to achieve it don't come naturally to most. However skills can be learned and this book provides expert instruction with real-world application to help you get to where you want to be. Master the art of communication and build rapportRaise your profile and manage your reputationDevelop strategic relationships and grow your networkBecome the trusted go-to person in your field If you're ready to get more out of your job, your career and your life, Influence gives you the guidance and motivation you need to get moving. Features Summary Stand out in a sea of "average" and start achieving your goals Success is not only a matter of what you know and who you know, it's also a matter of who knows you; by becoming a trusted contact and a source of answers... Author Warren Cass Publisher Capstone Publishing Ltd Release date 20170623 Pages 272 ISBN 0-85708-715-0 ISBN 13 978-0-85708-715-7

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 15 working days With an estimated 400,000 multiple sclerosis patients in the United States alone, conservatively speaking, half of the MS population will encounter varying degrees of cognitive difficulties. Newer studies point to a percentage of 65%, affecting over 2.5 million world-wide MS patients. "Mental Sharpening Stones: Manage the Cognitive Challenges of Multiple Sclerosis" provides real-life techniques garnered from MS patients and their medical providers, sharing their practical methods for pushing back against the disruptive and potentially disabling cognitive symptoms that affect MS patients. The book offers strategies that will assist those living with MS to retain their intellectual faculties through sharpening their mental discipline. This book is a vital step beyond acknowledging cognitive symptoms and the revealing changes that can affect those living with MS. It will also inform those who know them physically, mentally, emotionally and spiritually. The contributing writers of this book serve as exemplars and guides of how to live with and function - despite MS cognitive challenges. This book includes: Tips and tricks for dealing with cognitive issues A conversation with Montel Williams A conversation with New York Times bestselling author Richard Cohen A conversation with Chief Justice of the Colorado Supreme Court, Mary Mullarkey A portion of the proceeds from this book will be donated to the National Multiple Sclerosis Society and the Montel Williams MS Foundation Features Summary Offers real-life techniques garnered from MS patients and their medical providers. This title provides strategies that assist those living with MS to retain their intellectual faculties through sharpening their mental discipline.. Author Jeffrey N Gingold Publisher Demos Medical Publishing Release date 20080701 Pages 259 ISBN 1-932603-65-4 ISBN 13 978-1-932603-65-1

How To Build & Manage A Canoe - Two Volumes By Alec. R. Ellis & C. G. Beams Reprinted Editions, Hard Covers, Published By Brown, Son & Ferguson 1954 Cover Boards Light Blue With Gold Writing To The Spine, Fading To Edges . Binding Tight & Strong. Light Browning & Foxing Of Pages. Dust Jacket Incomplete, Water Stained, Tearing, Pieces Missing To Spines And Edges, Have Not Been Price Clipped. Postage Within South Africa Will Be R40.00 Overseas Buyers Can Contact Us For A Postal Quote.

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This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 11 working days Features Author Fred S Steingold (Author), Aaron Hotfelder (Editor) Publisher Nolo Press Release date 20190729 Pages 496 ISBN 1-4133-2704-4 ISBN 13 978-1-4133-2704-5

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 11 working days The most successful business organizations are those that combine stability, speed and maneuverability. These companies are uniquely equipped to navigate the complexities of global supply chains, an array of often baffling cultural differences, complex international regulations, geopolitical uncertainty, and the vagaries of the capital markets. But these companies are only as good as the officers who command them-and the most successful leaders are those best able to manage and optimize their global risk. They possess a singular skill set that includes, among other things, a talent for international diplomacy... Co-authored by two global business advisors from the Big Four professional services organization KPMG, "Designed to Win" takes you inside the most successful transnational businesses to show how they address the challenges of global competition. Drawing upon their experience as senior partners with KPMG LLP (U.S.), Hiroaki Yoshihara and Mary Pat McCarthy define the seven fundamental characteristics of enduring global businesses. And, with the help of extensive case studies and interviews with executives at BMW, Caterpillar, Intel, Matsushita, Toyota and other international industry leaders, they describe global-business best practices in a range of key areas... "Designed to Win" offers you an unparalleled opportunity to learn how today's leading global companies:... Attract the best talent, leverage human capital for global excellence, and build a winning corporate culture. Drive value from internal operations and achieve continuous value creation through outsourcing and advanced business process management. Enhance cross-functional knowledge collaboration tocreate an optimal supply chain structure in a global, customer-centric organization. Establish a corporate identity, position and manage brands internationally, and use cutting-edge marketing techniques. Structure an organization for optimum value growth and optimize the value of intangible assets. Manage change globally, and manage risk using scenarios and other strategic planning tools. Cultivate the leadership qualities most in demand on the global stage and develop the next generation of corporate leaders/statesmen... Featuring battle-tested strategies from the big winners in today's marketplace, "Designed to Win" can arm you with the skills to help steer your company's global expansion.An exclusive roadmap for steering your company's global expansion to success.... "Designed to Win" was co-authored by acknowledged global business advisors who have helped companies worldwide respond to the challenges of doing business globally. Using extensive case studies and interviews with top executives, KPMG's Hiroaki Yoshihara and Mary Pat McCarthy take you inside a number of the most successful transnational enterprises to reveal how those companies' successfully navigate the risks of global expansion and achieve sustained growth in a volatile global marketplace. Here is your chance to learn important business strategies of the Global Fortune 500 and discover what they and other companies are doing to:... Position and manage brands worldwide. Build a customer-centric supply chain. Optimize their organizational structures for a global marketplace. Recruit, develop and retain the best talent. Build a unifying global corporate culture. Negotiate transnational deals. Manageglobal risk. Protect intellectual property.. Features Summary Presents an exclusive roadmap for steering your company's global expansion to success. Using case studies and interviews with executives, this book takes you inside a number of transnational enterprises to reveal how those companies' successfully navigate the risks of global expansion and achieve sustained growth in a volatile global marketplace. Author Hiroaki Yoshihara (Author), Mary Pat McCarthy (Author) Publisher McGraw-Hill Professional Release date 20060101 Pages 272 ISBN 0-07-146752-1 ISBN 13 978-0-07-146752-0

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 13 working days Understand, overcome and break free from worry and anxiety Bestselling personal development author, Gill Hasson is back and this time she's here to help with something that affects everyone at some point in their life, Anxiety. Worries and anxieties are familiar to us all. Worrying can be helpful when it prompts you to take action and solve a problem but unrelenting doubts, fears, and negative possibilities can dominate your mind, affect your ability to manage your everyday life and wellbeing, your sleep and appetite, your social life, and your ability to concentrate. But it doesn't need to be like this, there are ways that you can manage this spiral of unhelpful thoughts and difficult feelings. Overcoming Anxiety explains how to manage anxiety and stop it from taking over; it teaches you the skills you need to lead a more peaceful, stress-free life. Overcoming Anxiety: Provides practical strategies and techniques to manage your anxiety Discusses how to break free from negative cycles and move forward in a positive way Contains real-life examples from anxiety sufferers Explores what it takes to handle immediate anxiety events and longer term, low-level background' anxiety and worry About the Author Gill Hasson is the bestselling author of the Mindfulness Pocketbook, Mindfulness, How to Deal with Difficult People and Emotional Intelligence. Gill teaches adult education courses in personal development and is an Associate Tutor for the University of Sussex where she teaches career, personal development and academic study skills. Gill is also a freelance journalist and writes articles on personal development and relationships for a variety of magazines, including Psychologies and Take A Break, and for a number of websites. Features Summary Understand, overcome and break free from worry and anxiety Bestselling personal development author, Gill Hasson is back and this time she's here to help with something that affects everyone at some point in their life... Author Gill Hasson Publisher Capstone Publishing Ltd Release date 20151120 Pages 200 ISBN 0-85708-630-8 ISBN 13 978-0-85708-630-3

An exciting opportunity exists for a focused and self-motivated Marketing Guru. Targeting digital marketing portals and targeted closed user groups to ensure revenue growth of Village & Life’s branded products and direct market segment, including niche market or property through closed user and focus groups. Flexible Hours for someone who prefers to work from home CANDIDATE MINIMUM REQUIREMENTS Education: · Grade 12 or equivalent · Accommodation Certificate/ Hotel School diploma is advantageous Work experience: · Previous experience in the same or similar position in a 4/5 star hotel · Familiar with all duties and procedures in Sales driven Environment · MS Office (Word, Excel and Email) is essential · Opera experience is advantageous Other: · Sales orientated · Reliable, responsible and dependable to fulfil obligations · Able to manage time successfully in order to complete tasks · Admin Orientated · Proactive · Excellent selling techniques · Attention to detail · Show initiative by taking control of task · Excellent communication skills · Friendly and service orientated Tasks (include but not limited to): · Manage, update and monitor Digital portals · Assist with enhancement of branded portals online presence. · Targeting of:Closed user groups within our demographical target areas · Aggressive selling for all special events · Report and offer feedback on a regular basis · Achieve allocated monthly revenue targets · Maintain high conversion and accommodation yielding · Regular competitor and market analysis regarding rates, USP’s and performance · Optimum management for medium & short lead bookings CLOSING DATE: 17h00 on Friday 25 March 2016 To apply for the position, please send an updated CV with a picture of yourself

We are looking for an Assistant Restaurant manager to assist and be responsible for managing the Restaurant and assist in all F&B operations and for delivering an excellent guest experience. The successful candidate needs to have previously worked within a Restaurant environment a minimum of a 4 Star grading. The goal is to maximize sales and revenue through customer satisfaction and employee upliftment. Duties and Responsibilities · Identify and delegate responsibilities to staff to ensure objectives are met and excellent service is consistently achieved · Effectively manage the restaurant in the absence of the Restaurant Manager · Manage operations with passion, integrity, and knowledge while promoting the culture and values of the Hotel · Implement new company policies and procedures · Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement · Provide coaching and feedback to managers and staff and assess performance on and ongoing basis · Create a positive guest experience by delivering a high level of service · Assist in managing the restaurant to meet or exceed standards in food quality, safety, and cleanliness · Assist in new menu implementation · Assist in all areas of the restaurant Minimum Qualifications · Previous Experience in a Restaurant · Hotel School Diploma or Degree or equivalent · Must have reliable transportation · Ability to use POS System · Able to work in a fast paced environment · Able to work nights, weekends, and holidays Salary R14 000 per month live out Please send your CV to brightplacements@telkomsa.net If you do not hear from us within 14 days please consider your application as unsuccessful.

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 6 - 13 working days With this practical book, you'll learn how to get you up and running with Terraform, an open source tool that allows you to define infrastructure for a variety of cloud providers-including AWS, Azure, Google Cloud, DigitalOcean, and others-using a simple, declarative programming language. Author Yevgeniy (Jim) Brikman introduces you to Terraform syntax, and shows you how to deploy and manage infrastructure with just a few CLI commands. You'll also learn: Why every company needs to use infrastructure-as-code Why Terraform is preferable to Chef, Puppet, Ansible, SaltStack, and CloudFormation How you can manage Terraform state How to create reusable infrastructure with Terraform modules Terraform tips & tricks: loops, if-statements, and pitfalls How to use Terraform as a team Features Summary With this practical book, you'll learn how to get you up and running with Terraform, an open source tool that allows you to define infrastructure for a variety of cloud providers-including AWS... Author Yevgeniy Brikman Publisher O'reilly Media, Inc, Usa Release date 20170321 Pages 194 ISBN 1-4919-7708-6 ISBN 13 978-1-4919-7708-8

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 11 working days When Thomas thinks he can manage without his Driver one day, he soon runs into trouble. And the Stationmaster isn't too happy to have an extra guest at breakfast! All aboard for more Railway adventures featuring Thomas and his friends! Engine Adventures is the newest series in the Thomas Range. Children will love meeting Thomas and his engine friends. From Thomas to Gordon to Harold the Helicopter, there is a railway adventure to thrill every Thomas fan. These fun, short stories come with a fun, bonus spot-and-see activity at the end. Thomas & Friends have been teaching children lessons about life and friendship for over 70 years. Thomas ranks alongside other beloved character such as Paddington Bear, Winnie-the-Pooh and Peter Rabbit as an essential part of our literary heritage. Features Summary When Thomas thinks he can manage without his Driver one day, he soon runs into trouble. And the Stationmaster isn't too happy to have an extra guest at breakfast! Publisher Egmont Books Release date 20170106 Pages 32 ISBN 1-4052-8577-X ISBN 13 978-1-4052-8577-3

Soft cover book published by Microsoft. This book in excellent condition,contains1 Cd,unopened.   Teach yourself the fundamentals of ASP.NET 2.0—one step at a time. With this practical, learn-by-doing tutorial, you get the guidance you need to start creating components and working applications for the Web! Discover how to: Work in the Microsoft Visual Studio 2005 development environment Add standard, built-in controls, custom controls, and Web Parts to any page Use Master pages, themes, and skins to build a consistently styled user interface Manage access to your application Enable personalization capabilities Build custom handlers Use caching to help improve application performance Trace and debug applications Configure and manage session state Create and use Web services Compile and deploy applications CD features: Microsoft Visual C# code samples

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 12 working days While Kubernetes has greatly simplified the task of deploying containerized applications, managing this orchestration framework on a daily basis can still be a complex undertaking. With this practical book, site reliability and DevOps engineers will learn how to build, operate, manage, and upgrade a Kubernetes cluster-whether it resides on cloud infrastructure or on-premises. Brendan Burns, cofounder of Kubernetes, and Craig Tracey, staff field engineer at Heptio, dissect how Kubernetes works internally and demonstrate ways to maintain, adjust, and improve the cluster to suit your particular use case. You'll learn how to make architectural choices for designing a cluster, managing access control, monitoring and alerting, and upgrading Kubernetes. Dive in and discover how to take full advantage of this orchestration framework's capabilities. Learn how your cluster operates, how developers use it to deploy applications, and how Kubernetes can facilitate a developer's job Adjust, secure, and tune your cluster by understanding Kubernetes APIs and configuration options Detect cluster-level problems early and learn the steps necessary to respond and recover quickly Determine how and when to add libraries, tools, and platforms that build on, extend, or otherwise improve a Kubernetes cluster Features Summary With this practical book, site reliability and DevOps engineers will learn how to build, operate, manage, and upgrade a Kubernetes cluster-whether it resides on cloud infrastructure or on-premises. Author Brendan Burns (Author), Craig Tracey (Author) Publisher O'reilly Media, Inc, Usa Release date 20181122 Pages 175 ISBN 1-4920-3391-X ISBN 13 978-1-4920-3391-2

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 7 - 12 working days Be the Leader Who Is Cool, Calm, and in Control--Even in the Worst of Situations ""This book is a great guide for helping you thrive on pressure and use it to your advantage."" -- Bill Vit, President and COO, Aon Affinity Insurance Services ""Thrive on Pressure focuses not only on theoretical aspirations, but also on practical measures to manage and utilize the pressures that are an inevitable part of the job."" -- Edward Dolman, Christie's International PLC When the going gets tough, you get going Author Graham Jones, Ph.D., whose work has been featured in the "Harvard Business Review," shows you how to excel when the chips are down and use pressure to your advantage. With his successful program, you'll learn how to: - Manage stress - Develop strong self-belief - Improve mental outlook - Channel motivation into tangible goals - Refine your focus If you have the guts to make a real difference in your organization, you're ready to "Thrive on Pressure" and produce positive results for you and your team Features Summary A psychologist who runs a multi-national consulting firm shows leaders how to excel during times of great crisis or pressure Author Graham Jones Publisher McGraw-Hill Professional Release date 20100816 Pages 240 ISBN 0-07-174882-2 ISBN 13 978-0-07-174882-7

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 4 - 9 working days Sometimes Robot feels like he cant do anything right. So how will he manage when two very important visitors arrive at his school?Oxford Reading Tree All Stars is an engaging chapter fiction series which combines age-appropriate content with imaginative stories, perfect for inspiring and stretching able infants. The series develops comprehension skills and provides a wide variety of fiction topics and styles, alongside illustrations that aid understanding.All the books in this series are carefully levelled, so its easy to match every child to the right book one which will develop their reading skills and fuel their love of reading. Help with childrens reading development is also available at www.oxfordowl.co.uk. Features Summary Sometimes Robot feels like he cant do anything right. So how will he manage when two very important visitors arrive at his school?Oxford Reading Tree All Stars is an engaging chapter fiction series which combines age-appropriate content with imaginative stories... Author Mary Ray (Author), Tony Sumpter (Illustrator), Alison Sage (Author) Publisher Oxford UniversityPress Release date 20160908 Pages 32 ISBN 0-19-837705-3 ISBN 13 978-0-19-837705-4

Author: Marneta Viegas Publisher:  Our Street Books (2015) ISBN-10: 1782791620 ISBN-13: 9781782791621 Condition: Very Good. Binding: Softcover Pages: 111 Dimensions: 21.5 x 14 x 1 cm +++ by Marneta Viegas +++ How to be Happy is a scrap book bursting with positive ideas, simple and economical activities and fun games. Each page includes colourful pictures and diagrams to explain the activity in simple child-like language. This book is full of interesting ways to relax, have fun and be happy. It encourages spirituality for young children. Each chapter is a different activity such as how to make peace pebbles, how to make a chill out corner, how to be kind, how to relax, how to manage stress, how to write a personal prayer, how to make worry dolls. The book is written in child language and so would be easily accessible to young families. It makes it easy for families to embrace simple spirituality, acts of kindness and spiritual activities. The book is designed to bring families together and allow children to enjoy spending quality time with their parents. It aims to help children manage their worries, anxiety and emotions whilst helping them grow up to be confident and happy.

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 8 - 13 working days In the past, it was popular for rich people in England to have servants, or people to help manage their homes. The most important servant was the butler. Today, there are fewer butlers, but the job is still important. What skills make a good butler? Where does one learn them? Features Summary In the past, it was popular for rich people in England to have servants, or people to help manage their homes. The most important servant was the butler... Author Rob Waring Publisher Heinle-Cengage ELT Release date 20080110 Pages 32 ISBN 1-4240-1076-4 ISBN 13 978-1-4240-1076-9

Are you looking to advance your career with SAP certification and professional training? Prompt Edify in Durban offers comprehensive SAP training programs designed to help you gain the skills and certification you need to excel in the business and technology landscape. Our programs focus on hands-on learning and real-world applications, giving you the edge you need to succeed in today's competitive job market. Unleash Your Potential with SAP MM Certification The SAP Material Management (SAP MM) module is a critical component in managing business operations, focusing on inventory management, procurement, and logistics. Our SAP MM certification program in Durban provides a deep dive into these concepts, giving you the expertise to handle complex business processes. With this certification, you can ensure a smoother supply chain, optimize resources, and improve business efficiency. Comprehensive SAP Corporate Training Prompt Edify is also your go-to destination for corporate training. Our programs are tailored to meet the specific needs of businesses, ensuring that your team has the skills required to implement SAP solutions effectively. We offer corporate training in four key modules: SAP MM (Material Management): Gain a thorough understanding of procurement and inventory management processes. Learn how to manage stock, oversee purchasing, and integrate with other SAP modules. SAP FI (Financial Accounting): Delve into the world of financial operations. Understand how to manage general ledger, accounts payable, accounts receivable, and other financial transactions within SAP. SAP SD (Sales and Distribution): Master the processes involved in sales, order processing, shipping, billing, and customer relationship management. SAP HCM (Human Capital Management): Learn the essentials of managing human resources within SAP, from recruitment and employee administration to payroll and benefits. Professional Training for Career Growth In addition to corporate training, Prompt Edify offers professional training designed for individuals looking to boost their career prospects. Our trainers are industry experts with extensive experience in SAP implementation and training. You'll have access to real-world case studies, interactive sessions, and practical exercises that simulate actual business scenarios. This hands-on approach ensures that you're well-prepared to tackle challenges in the workplace and implement SAP solutions with confidence. (+91) 99932 86938 contact@promptedify.com www.promptedify.com You can chat with us on WhatsApp Book you spot now Register Now

Our client, an online media and marketing firm with a substantial international reach wishes to employ a German speaking Helpdesk Specialist to join their international team. The main objective in this role is to represent service excellence to the firm’s clients by providing telephonic, email or live chat support. The company provides a great opportunity for career growth and offers competitive benefits. Key Performance Areas: • First point of contact for most customers – must act as an ambassador for the company • Manage proactive outbound calling of various customer segments • Offer new promotions to customers • Develop customer relationships proactively by maintaining an appropriate level of contact • Contribute to the on-going development and improvement of the customers experience • Ensure that the more complex customer issues are followed up on and resolved in a timely manner • Provide feedback about recurring customer issues to the Team Leader and relevant internal departments, where applicable • Update the system and record customer responses • Diligently work towards consistently meeting daily and weekly objectives and targets Qualifications and Experiences: • Matric or High School certificate • 3 years working experience preferably in a call centre environment • Experience in the sales environment will be advantageous Competencies required: • Effective written and verbal communication skills in German • Other foreign languages are advantageous • Excellent computer skills with a proficiency in MS Word and MS Excel • Excellent listening and troubleshooting capabilities • Exceptional customer service skills • Ability to work in high pressured and fast-paced environment If you meet the above requirements and if you are interested in the position please send your CV to

Our client, an online media and marketing firm with a substantial international reach wishes to employ a Swedish speaking Helpdesk Specialist to join their international team. The main objective in this role is to represent service excellence to the firm’s clients by providing telephonic, email or live chat support. The company provides a great opportunity for career growth and offers competitive benefits. Key Performance Areas: • First point of contact for most customers – must act as an ambassador for the company • Manage proactive outbound calling of various customer segments • Offer new promotions to customers • Develop customer relationships proactively by maintaining an appropriate level of contact • Contribute to the on-going development and improvement of the customers experience • Ensure that the more complex customer issues are followed up on and resolved in a timely manner • Provide feedback about recurring customer issues to the Team Leader and relevant internal departments, where applicable • Update the system and record customer responses • Diligently work towards consistently meeting daily and weekly objectives and targets Qualifications and Experiences: • Matric or High School certificate • 3 years working experience preferably in a call centre environment • Experience in the sales environment will be advantageous Competencies required: • Effective written and verbal communication skills in Swedish • Other foreign languages are advantageous • Excellent computer skills with a proficiency in MS Word and MS Excel • Excellent listening and troubleshooting capabilities • Exceptional customer service skills • Ability to work in high pressured and fast-paced environment If you meet the above requirements and if you are interested in the position please send your CV to

VACANCY ADVERT Date: 27 August Department: Food and Beverage Position: Restaurant Service Manager Property: Hermanus Collection Start date: As soon as possible CANDIDATE MINIMUM REQUIREMENTS Grade 12 or equivalent Food and Beverage Certificate/ Hotel school Diploma is advantageous Criteria: Previous experience in the same or similar position in a 4/5 star hotel Familiar with all duties and duties and procedures in the Food and Beverage Department Micros experience is essential Drivers License is advantageous Other: Highly focused on personalised service Strong knowledge on menus, restaurants and tourism services Reliable, responsible and dependable to fulfil obligations Attention to detail Willingness to lead, take charge and offer direction  Ability to multitask Have 100% product knowledge Show initiative by taking control of task Excellent communication skills Friendly and service orientate Tasks (included but not limited to): Understand standard of food service, train staff and maintain food service level Stock control of all beverages and ordering of beverages on daily/weekly basis Maintain the Restaurant Aesthetics manual and facilities file Execute duty Manger responsibilities. Be the host whilst on duty Maintain stock levels of all required food, beverage and facilities as required Target and measure sales Monitor and ensure efficient preparation and delivery of food orders in timely fashion. Schedule staff hours and assign duties for staff Participate in progressive discipline Manage overall operations of the restaurant Ensure personal performance and service levels are optimised Investigate and resolve complaints

Duty Manager Job available in Cape Town with a dynamic organisation within the amusement / attraction industry. We are looking for an enthusiastic and presentable individual with great communication and management skills to manage a team of 20 staff. The Duty Manager will be required to do daily office admin including reporting, responding to email queries, inventory control, rostering, payroll, etc. The position will also require management of technical, cleaning and operational staff. Candidates must be willing to work the long hours, including public holidays and weekends. The shifts are 7am to 3pm and 3pm to 11pm, working longer hours may be required from time to time. Requirements: - Must have management experience, preferably in the hospitality or retail industry - Excellent leadership skills - Must have Matric, degree or diploma would be an added advantage - Candidates with a Technical School background would be an added advantage - Must be fluent in English with good communication skills - Well presentable and groomed - Good admin skills - Trustworthy and reliable Salary: R Start date: ASAP To apply for the Duty Manager Job - Cape Town – Tourism Attraction Industry – please send CV and recent photo

FRONT OFFICE SUPERVISOR & ADMINISTRATOR: You are the first point of contact – the face and voice of Long Street Hotel. You will welcome visitors and take calls in a warm and professional manner. You will appreciate the importance of hospitality & the significance of being at the forefront of a successful business. You will assist the General Manager in ensuring the reservations revenue is maximised, a smooth and efficient administrative function at the front desk is maintained and that guests are kept happy and informed at all times. Key Responsibilities: • Accommodate visitors & clients and assist with any tourism related information • Operate switchboard and assist potential clients with relevant reservation information • Record, file and track all outgoing and incoming email traffic • Manage all matters pertaining to reception/office appearance and utilities • Maintain inventory of rooms and to ensure revenue is maximised • Ensure accurate and up to date guest invoicing in property management system • Assist with administrative tasks and provide research and administrative support where necessary • Perform duties as required and directed by manager Requirements: Grade 12 Pass & Hotel school qualification Previous Front desk experience in a 3 or 4 star hotel Essential Skills: • Excellent communication and telephone skills (fluent, spoken and written English) • Good computer skills – efficiency in MS Office (Outlook, Word, Excel, PowerPoint) • Exceptional & meticulous administration skills • Nightsbridge Web Booking Engine knowledge advantageous Key Characteristics: • Friendly personality – approachable, outgoing, assertive •Good organisational skills: ability to prioritise, action, follow up and multi-task • Flexible and resourceful at problem-solving • Ability to work independently or as part of a team

Over the years the product offering, situated in Garthdale AH, Randvaal, has evolved and developed in ways which were addressed to the requirements of the various communities, whom have since become loyal supporters. The offering attracts the large weddings and is very active in the Indian market. African weddings as well as the larger western weddings are very popular too. There are other structures on the property which could be turned into further conference centers. Financials are available to serious buyers only. The beautiful manicured lawn, flowerbeds and other garden areas promise gorgeous wedding photos. There is also an amphitheatre area for additional functions and photo opportunities. Property also offers 5 flat-lets/offices generating an income of approximately R per month. The venue currently derives in excess of 90% of its income from weddings. Additional services can be offered. Envisaging a range of offerings all with strong synergies. The activities include: a)Wedding ceremonies b)Conference and meeting facilities for industry c)Product launches d)Photographic venue for the advertising industry The development currently consists of the following: Picollo Hall: (Chapel) This is utilized for the wedding functions held at the venue. In addition it is used for corporate events. Can seat 250 guests cinema style. Can accommodate 17 x 1,8 meter tables allowing serving meals to 200 guests in the hall. Bridal suite: This area was developed for the bride to use for the preparation for her big day. It is also used by the bridal party to stay overnight at the venue before making their way off on honeymoon. Grande Hall: (Reception) This is used for numerous activities. These would include conferences, product launches, receptions etc. the use can also be extended for clients entertaining their clients and presentations etc. Capacity depends on client configuration. Reception with buffet and dance floor limits the capacity to 230 guests. Receptions with no buffet or dance floor allows serving up to 400 guests in this hall. Cinema style seating arrangement would enable seating for approximately 650 guests. The flat-lets exist and currently let to tenants. There is the potential of converting these into overnight rooms. The consent use from council allows 6 overnight rooms in the development. New developments: Cascina Hall: (Barn converted to conference area). Conference break away rooms – Next to the chapel is a barn. This barn has been converted into 2 small reception rooms. The larger is 108 sq meters and the smaller is 73 sq meters. In the pipeline: The old factory area at the top of the property was to be converted into 14 x over night rooms for guests (not built yet). Gardens: The gardens are in place and of an extremely high standard. Features in the garden include a traditional “long pond” (40m x 6m) lined with concrete planters and Topiary trees and flower beds. The gardens also contain areas with elegant gazebos, ponds, fountains as well as an amphitheater area with a fountain. Location: The property is located just 2,5 km’s from the R59 highway. This places the venue up against the Midvaal boundary with Ekhuruleni and at the start of the R59 Corridor project as identified by the Midvaal Council. The R59 carries in excess of vehicles on a daily basis. The site is serviced by tar roads with Heidelberg Road on the Northern border of the property and Meadow Road on the eastern side. Entrance to the venue as well as the flatlets and overnight rooms is gained via two separate roads. The venue is well located to offer various facilities to existing and new developments in the R59 Corridor development area. In addition the “Eye of Africa” residential and country estate development, complete with a Greg Norman Golf course, is currently under construction. The 101 unit industrial park is starting to gain momentum and the Heineken Brewery is now producing and phase 2 & 3 are being planned. These developments will create spin off in the community as a whole. In addition, due to the accessibility of the venue in proximity to the R59, R550 and the N3 highway the location as ideal for attracting visitors from a wide net. Areas which will fall into the feeding ground will include: a)East Rand towns – from Germiston through to Springs and Nigel b)Alberton and Johannesburg areas including the Northern suburbs c)Lenasia, Soweto and West rand areas up to Roodepoort d)Meyerton, Vereeniging, Van der Bijl up to and including Sasolberg Advantages over opposition include: a)Almost all venues in the area are existing restaurants or bars who offer a wedding facility. There are very few which are dedicated venues. b)The gardens are far superior to the venues in the area c)The location allows to attract functions from a wide area The property has a borehole which feeds the property with water. The borehole supplies 2 x litre tanks and the property is supplied water via a high pressure pump through an electronic filter. The venue now utilizes septic tanks for the capture of solids, and the water is channeled to 2 x liter, chlorinated tanks. The grey water produced is now pumped out onto the land area. Electrical feed to the property is via a transformer which is located outside the gate. The venue is a true attraction in the area. All the features, buildings, gardens as well as the amphitheatre etc. make the venue a pleasant place to visit. All business people will be proud to invite business associates as well as family and friends to the venue. Further to this the area is at the start of the R59 corridor and the venue also falls within the expressed intentions of the Council, namely, to promote tourism in the region. Other benefits to the above are that there are already initial set up cost which only requires maintenance. All costs are directly related to occupation and usage. Cash flows in this business are fantastic. Weddings are payable up front and all functions are settled in full one month prior to the wedding day. The conferences are payable up front or on departure. This pre-paid revenue stream ensures that you do not have inflated debtor books to control, and staff to manage the cash collection and problems associated with extended payment terms. Call now for an appointment to view… Internal Agency Ref No:ZZ # Kitchen: 1 # Parking: 1 Has Garden Security Features: Security, Security Fence, Security Lights, Gated S Property Reference #: Nearby Schools: Henley High, Destinata, Alberton High, Alberton Primary, Dinamika, Marais Viljoen Nearby Places/Vicinity: Neighbouring suburbs include Henley on Klip, Walkerville, Klipriver, Meyerton. Close to the N1, the N2 and the R59 highways. Agent Details: May Longhow Chas Everitt - Glenvista Opportunity House 68 Bellairs Drive Cnr True North Road Mulbarton Johannesburg wwww.chaseveritt.co.za