Manage service

Main purpose of the job Provide customer support by attending routine services (per OEM standards) vehicle repairs, on-road repairs and preventative maintenance in the workshop.    Requirements (qualifications, experience & skills) Grade 12/Matric/National Senior certificate Diploma Completed Mechanic or Electrical qualification, related to Mechanical & Electrical repairs and diagnostic equipment Advantage - Certified DAF Master technician Minimum of 4 years experience in a workshop environment Experience with Truck repairs is essential Roadside repair and vehicle diagnosis, Experience in Major component, Mechanical & electrical repairs and diagnostic equipment Ideal: Previous experience of DAF vehicle maintenance and repairs   Role responsibilities Diagnose vehicle mechanical faults and repair requirements accurately Diagnose vehicle electrical faults and repair requirements Repair & maintain vehicle/s as assigned Conclude job card/s accurately for all workshop activities Complete root cause analysis of major component failures Attend to breakdowns, including stand-by service (day and night) Maintain levels of productivity and efficiency as instructed Perform shift work when required Manage all Repair Shop Assistants in the workshop and ensure: all tools and equipment is in a safe area before and after usage, and in working order Damaged tools reported in the workshop, by Service Technicians, are attended to with priority Manage all Repair Shop Assistants in the workshop and ensure the work area is safe prior to starting work   This is an AA/EE appointment and ONLY applications from South African Historically Disadvantaged Individuals (HDI) candidates will be considered.   If you have not received a response within 48 hours of submitting your resume, please consider your application as being unsuccessful.

Position: Service Technicians x 10 Location: East Rand Salary: R 23, 750 per month / R 285, 000 per annum Closing date: 25th May 2017 Our client, who is a leader in sales and manufacturing in the tyre industry has a vacancy for Service Technicians at their East Rand branch. The position available has preference to suitably qualified PDI candidates, residing in the East Rand area. Core Purpose: To provide a fully comprehensive service to meet customer requirements and deliver first in service standards via Service Level Agreements or individual instructions. Key Performance Areas: • Attend customer sites / premises and deliver Service Level Agreements to fleets • Complete all job cards / fleet inspections and associated paperwork to company standards on I-Pad (computer) • Attend roadside breakdowns and work to H&S standards (day shift and/or night shift) • Maintain van (vehicle) and issued equipment to highest standard of care • Manage self to improve personal effectiveness Skills and experience required:  Valid Code 10 Drivers License + PDP (not negotiable)  Computer literate  Good interpersonal and communication skills  Ability to work independently as a self-starter within the company’s team  A minimum of two years tyre management experience  A minimum of two years mounting and demounting experience Qualification required: • Matric (Grade 12) • Preference will be given to previously disadvantaged candidates • Preference will be given to candidates willing to be relocated • Preference will be given to candidates with own reliable transport Only candidates matching the requirements, skills and experience need apply. It would be advantageous if suitable candidates are immediately available. Should you not receive a response from us within 2 weeks of your application, please consider it to be unsuccessful. Should you not wish for us to keep your information on our database for future possible positions, please bring this to our attention.

Our national client a multidiscipline solutions provider consisting of various companies that provide solutions to the built environment in HVAC, energy, electronic services is looking for an experienced individual to join their Service Team! Requirements: • Grade 12 or technical equivalent. • 3-5yrs Refrigeration and electrical experience essential particularly in fault finding and problem solving. • Excellent Knowledge of Central HVAC Plant & Chillers required. • Valid Drivers License with own car • Good working knowledge of General Machinery Regulations. Responsibility: o Routine maintenance and servicing on various client sites o Manage effective systems to control time, cost and quality. o Customer feedback, reporting, estimate, quote and follow up of items identified during servicing. o Responsible for all routine service supervision of HVAC plant and equipment. o Routine checks conducted on site of services. o Maintain and determine warranty service requirements from contracts department. o Ensure compliance to all aspects of Health, Safety and Environment. o Implement and Develop ISO 9001 principles and ensure conformance to the company Quality Management System. Team Player Good communication skills Disciplined Ability to work under pressure Please email a detailed cv to Melissa - mmyburgh@drake.co.za

Our national client a multidiscipline solutions provider consisting of various companies that provide solutions to the built environment in HVAC, energy, electronic services is looking for an experienced individual to join their Service Team! Requirements: • Grade 12 or technical equivalent. • 3-5yrs Refrigeration and electrical experience essential particularly in fault finding and problem solving. • Excellent Knowledge of Central HVAC Plant & Chillers required. • Valid Drivers License with own car • Good working knowledge of General Machinery Regulations. Responsibility: o Routine maintenance and servicing on various client sites o Manage effective systems to control time, cost and quality. o Customer feedback, reporting, estimate, quote and follow up of items identified during servicing. o Responsible for all routine service supervision of HVAC plant and equipment. o Routine checks conducted on site of services. o Maintain and determine warranty service requirements from contracts department. o Ensure compliance to all aspects of Health, Safety and Environment. o Implement and Develop ISO 9001 principles and ensure conformance to the company Quality Management System. Team Player Good communication skills Disciplined Ability to work under pressure Salary: R13 000-15 000pm Job Reference #: MM/ST

Petrol Stations Wanted Petrol station  excluding property - with ROI of min 35% Or  Petrol station including property - with ROI of min 25% we manage and facilitate the process on behalf of applicants countrywide. We have qualified buyers country wide Contact Us

Manage day to day functions of the group''s IT + Handle all day-to-day issues that arise and escalate to GITO where appropriate + Manage IT Administrator and Infrastructure and Support team + Manage external service providers + Standardise procedures to improve efficiency of subordinates and other human resources 2: Maintenance of secure IT Environment + Manage compliance score in Microsoft compliance centre + Ensure appropriate security policies and procedures are implemented and maintained + Report potential issues to GITO + Conduct research and provide recommendations to GITO to ensure security is maintained Infrastructure and support + Manage support escalations and ensure timeous resolution + Liaise with infrastructure and support lead to ensure stable environment + Ensure systems are properly administered according to agreed standards and procedures + Ensure turnaround times are within agreed SLAs + Ensure department is appropriately staffed at all times and plan capacity Service Providers + Manage SLAs of service providers and ensure on-time delivery + Handle and resolve complaints + Manage Service provider support functions and ensure support is effective Manage Group IT Projects + Develop/Compile detailed project plan with milestones (together with service provider project manager) + Liaise with and manage external service providers + Liaise with internal clients and other role players + Ensure adherence to project timelines and on-time delivery + Reporting in-line with project governance on the following: All technical aspects of projects Delivery, delays and issue resolution on project deliverables Formal reporting of all governance meetings reports to inform GITO report back to management Any other project reporting as identified Delivery of Information Systems + Ensure strict project governance according to agreed procedures and standards Track and report on progress as per agreed project governance structure Identify delivery risks early and report to project owner + Ensure projects are kept within scope and advise GITO if scope adjustment is required + Establish, manage and co-ordinate project team as required from time to time Systems Development + Assist with business analysis to ensure development is in line with business requirements + Ensure best practice is followed in the development of information systems + Continuously assess all systems and development on a technical level Ensure best practice is followed in selecting appropriate programming environments Systems Implementation + Plan and implement or assist with implementation and user adoption training for any new software (depending on nature of project) + Constantly evaluate exis

Purpose of the position: The Service Centre Manager will be responsible for the day-to-day service delivery run-efficiencies of ICT. This includes end-user training, application support, user access management as well as 1st and 2nd line user support and communication through the Contact Centre. Key performance areas will include, but are not limited to: Define and agree attainable service level agreements for service deliverables with business - during working hours as well as after-hours for all ICT user support requirements; Manage service levels relating to the provision of service deliverables by internal teams as well as by 3rd party service providers; Development of training material and facilitating training interventions; Provide support through a global Helpdesk software support infrastructure and focussed service teams; Establish and manage a global user access management system support infrastructure to maintain user profiles and access to systems and services on a global basis; Develop policies, standards and procedures to govern service delivery; Communicate and inform user base of ICT events, changes and incidents. The successful candidate must have the following experience/skills: A relevant tertiary qualification; A sound ICT background with at least 5 years relevant experience; Exposure to the management of service level agreements and 3rd party services; Strong people management skills; Strong administrative ability with a high attention to detail; Excellent written and oral communication skills. Please contact us to apply.

My corporate client based in Parktown is currently looking for an IT Operations Manager (in a service desk environment) that will be accountable for the day- to –day running of IT operations, in the JHB office, as defined below. This includes the planning, leading, organizing and controlling of first and second line staff and support issues as well as vendor management for vendors directly affecting the Operations department. Qualifications and Experience: A relevant technical qualification and ITIL v3 Foundation certification IT Diploma or IT Degree advantageous A minimum of 2 – 4 years’ experience managing a technical team in a Service Desk environment Previous experience in performing performance appraisals with team Previous experience in selection of team members process Previous technical experience in desk side user support including hardware and software troubleshooting. Key Responsibilieties: Supervising the business units operational abilities, such as Service Desk, Escalation Support and Technical ability Managing the staff providing the services or IT Support including scheduling, coaching, performance management and career guidance and training as needed Conforming to the highest possible level of Client Service and to provide this within the opening and closing times and in line with policies and procedures Ensuring all calls logged especially open, pending and long outstanding calls are managed effectively using the call logging system. Attending to queries from smaller offices in terms of multifunction devices Manage SLA’s with vendors directly related to the IT Operations team and manage the vendor relationships with these vendors Manage Escalation team (2nd level support) which include the following: Application escalations, testing and problem management 2nd level Application support as well as other related tasks Responsible for day to day problem management, investigation as well as identifying possible trends caused from application related issues and finding the root cause and resolving this in accordance with ITIL Problem Management Guidance. Interpersonal Skills: Strong leadership, communication and people skills Personal effectiveness and a high level of self-management Ability to communicate confidently with all levels of staff Ability to use their own initiative and be pro active Excellent problem solving skills and a sense of urgency Please contact us to apply.

A trusted manufacturer, supplier and installer of various garage and other doors, is currently recruiting for a Field Service Co-ordinator. Responsibility: The job incumbent will be responsible for ensuring effective and efficient management of all operational aspects of field service including some job sales, scheduling, staffing assignments, procurement, and support to ensure customer satisfaction with all on-site work. RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO: - Attending meetings and collaborative forums with internal departments - Communicate effectively with customers, management, employees and installation, service, and repair field teams - Installation, service, and repair job planning and operations - Manage daily scheduling and rotation of installation, service, and repair field teams - Identifying priority jobs and scheduling field teams accordingly - Installation, service, and repair job resource management - Works with field service teams to ensure all aspects of job are complete - Works with Procurement Officer for scheduling of resources required at job sites - Ensure proper safety and ergonomics standards and guidelines are met - Ensures accurate records and written reporting procedures are performed and maintained - Tracks and documents orders to ensure proper billing at project completion - Tracks and maintains records of warranty work - Manage multiple projects - Support Sales team - Ensuring Customer satisfaction - Identifying process improvements and other opportunities - Maintaining good customer relations CORE SKILLS: - Outstanding written and spoken communication skills - Excellent interpersonal skills - You are customer-centric; adept at building and maintaining customer relationships TO APPLY: If your background matches the requirements and you would like to apply or receive more information, please: • Click on the "Apply" button or • Apply online at www.casupport.co.za/vacancies or • Forward a comprehensive CV to admin@casupport.co.za with “FIELD SERVICE CO-ORDINATOR" in the subject line. We thank all candidates for their interest and advise that only those under consideration will be contacted. Job Reference #: CPT000753 Consultant Name: Ilana AuretPieters

Introduction... Serco is a values-led company with a culture and ethos that is at the heart of everything we do.  We give our people real responsibility, allowing them to put their ideas into practice and to truly make a difference for our customers and the public. We currently have an exciting opportunity for a Team Manager to support and manage the Operations team. Your overall responsibility would be to lead, develop and inspire your team to efficiently achieve campaign objectives for our client and exceptional service for our customers. This role is essential to the overall success of the business unit and is required to ensure that campaign performance is closely managed and quality standards are adhered to at all times. This position is based in Cape Town and will report directly into the Operations Manager Job Specification People and Performance Management Build and maintain a high performing contact centre team Coach a team to ensure quality of delivery Ensure that all business policies and procedures are observed and communicated Maintain a robust system of internal controls Actively pursue Quality and Compliance Assurance initiatives Customer Satisfaction & Continuous Improvement Support a culture of continuous improvement Analyse data from call listening, quality checking and coaching Pro-actively participate in training needs analysis Initiate, lead and participate in end-to-end process improvement efforts Decision Making & Planning Ensure awareness of operational planning objectives Minimum Requirements Matric or equivalent, with relevant management experience Minimum 3-5 yrs working experience with demonstrated knowledge of call centre industry and operations management; ideally within outsourcing operations. Supervisory skills (including contact centre tools, processes and systems knowledge)  Evidence of producing or interpreting business insight and presenting recommendations to enable change through tactical and strategic initiatives. Excellent verbal and written communication Behavioural Competencies Strong leadership skills with ability to inspire a team and motivate groups of people Performance Management Skills (coaching, conducting an appraisal and conflict resolution) Strong interpersonal skills with the ability to influence internal and external stakeholders Ability to build a customer/client driven environment and ability to manage relationships across a diverse, international stakeholder network Committed to the delivery of a high level of customer service and evidence of understanding the key priorities of both client and own business and how to balance these Committed, enthusiastic, positive, resourceful and resilient. Flexible and willing and able to adjust to multiple demands and shifting priorities.   

We are looking for an experienced Admin clerk for our busy service station and convenience store. Assistant to our admin and store manager. Mayville, Overport, Berea area. Must have retail experience with references. Preferably worked in a service station, supermarket or convenience store. Hard working and dedicated to work. Be able to work under pressure. Computer literate. Honest with sober habits. Leadership qualities and be able to manage and control staff. Quick learner and willing to learn. Working hours: Mon to Fri: 8am to 5pm Saturday: 8am to 12pm Salary from R to R per month. Please don't reply if you don't have the above requirements. Send CV with i.d copy to this ad.

We can provide you with an expert cleaner who will manage your cleaning requirements. We like to send the same cleaner, same time, everytime. The only time this changes is holiday & sickness days. Fully uniform Cleaning is available to your preference. •Weekly •Fortnightly •Monthly Once you have contacted us, we will arrange to meet at your property and discuss your cleaning requirements, compile a schedule & if your happy to take up our service, set a start date. If you’d like to make use of Lukisha Cleaning Service feel free to give us a call on the following. Office 110 - show phone - 9 Cell 762 - show phone - 5

Minimum Requirements Must have 4-6 years’ experience as a Vehicle Service Manager Must have relevant Trade Test qualifications Must have good leadership skills with the ability to manage between +- 30 employees Behavioural Competency Good leadership skills A track record of good work ethic The ability to handle a tough and challenging Mthatha environment Salary: R25 – R30k (negotiable based on experience) + benefits Application Process: Please apply online or e-mail your CV with “ Vehicle Service Manager ” in the subject heading to Solutions@workafrica.co.za   If you don’t hear from us within 3 weeks of your application, please consider your application unsuccessful Additional Info: 2 to 4 years Salary: RR25000 to R30000 Job Reference #: 1053371220 Consultant Name: Claire O'Reilly

Minimum Requirements @@ul@@ @@li@@Must have 4-6 years’ experience as a Vehicle Service Manager@@/li@@ @@li@@Must have relevant Trade Test qualifications@@/li@@ @@li@@Must have good leadership skills with the ability to manage between +- 30 employees@@/li@@ @@/ul@@ Behavioural Competency @@ul@@ @@li@@Good leadership skills@@/li@@ @@li@@A track record of good work ethic@@/li@@ @@li@@The ability to handle a tough and challenging Mthatha environment@@/li@@ @@/ul@@ Salary: R25 – R30k (negotiable based on experience) + benefits Application Process: Please apply online or e-mail your CV with “Vehicle Service Manager” in the subject heading to Solutions@workafrica.co.za   If you don’t hear from us within 3 weeks of your application, please consider your application unsuccessful Additional Info: 2 to 4 years Salary: RR25000 to R30000 Job Reference #: 1053371220 Consultant Name: Claire O'Reilly

Our client, a well-established international Software Development Company based in Durbanville, Cape Town, would like to employ a Senior IT Client Service Consultant to join their growing and dynamic team. The company specializes in the field of Compliance & Risk management in different industries. Key Performance Areas ·         Handling incoming client queries for our software application ·         Business analysis and specification of customer requirements ·         Configuration, installation, and customisation of the software (remotely) ·         Documentation of projects and track recording of support cases ·         Monitoring of escalations and communication with internal parties ·         Systematic follow up support and quality checks with customers ·         Build and maintain professional client relationships ·         Assists in maintaining of user guides and technical documentation   Qualifications and Experience ·         Matric certificate ·         5+ years’ of experience in a similar environment ·         Proficient literacy in Software SQL Server, MS Office ·         Excellent experience in assisting challenging customers only by remote access ·         Valid Work Permit for South Africa   Competencies required ·         Outstanding English communication skills (verbal and written) and self-confidence to communicate to professional audiences over the phone ·         A target-driven thinker with effective time management skills ·         Advanced problem solving and analytical skills essential ·         Good team player, ambitious and success oriented personality ·         Must be able to manage and lead a Project efficiently ·         Able to work within a team, with an ambitious and success orientated personality     If you meet the above requirements and are interested in the position, please send your CV to

Our Client is currently recruiting Graduates in the position of an Online Casino Host. We operate within the e-commerce industry providing world-class services to our international clients which in this case would be for our Australian region. You would be responsible for servicing our new and existing customers through inbound and outbound services across all mediums. These services will be offered across all offered products, you will be required to do so by delivering an unfailing high quality of service.  The core component of Our Client is our people as we recognize that the employees are the driving force of the business. We ensure that we employ individuals with high-potential allowing them to develop their career and themselves within our business. Please note that the role requires you to work shifts within the online gaming industry as you will be dealing with candidates across different markets. We require an assertive, well organised confident individual with the ability to think on their feet and presents with excellent attention to detail within the work environment.  Overview of Duties & Responsibilities:  • Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment  • Resolving player queries and problems over all mediums: Calls; Emails and Web-chats, etc.  • Driving various behaviors to improve business metrics  • Manage the chat room as outlined in guidelines to handling known scenarios  • Welcoming players into the chat room and encouraging players' to participate in chats  • Provide assistance to players with regards to the bingo game, chat and mini-games  • Monitoring the chat room, participation in conversation, offering assistance to players with regards to Q&A  • Customer relationship building and management as well as cross selling of products and services  • Processing pertinent information into relevant databases  • Escalate system problems through the agreed procedure to the relevant support team or their manager  • Completion of tasks assigned during shift  • Excellent time management and adherence to schedule  • Performing extra tasks given by manager as and when required  • Demonstrate great people skills with the ability to be diplomatic and patient in dealing with demanding situations  Minimum Requirements:  • Completed tertiary education  • Computer Literacy - MS Excel, MS Outlook, etc.  • Resourceful and knowledgeable of business processes and procedures (training will be provided)  The ideal candidate would demonstrate a high level of workplace maturity / responsibility - Initiative and commitment.  You should be a good team player with strong interpersonal skills. We require someone with strong verbal and written communication skills.  Salary ranges between R - R per month.

My client in the Forklift Industry requires a person to handle all Administrative duties within the Forklift Repair industry. Duties will be to managed Field Service and Workshop Jobs. Prepare and Capture Job Cards. Order parts and liaise with various suppliers. Answer phones and manage office. Previous Forklift company experience is essential. Salary is Highly negotiable depending on your experience. 

Our client, a well-established international Software Development Company based in Durbanville, Cape Town, would like to employ a Spanish speaking Senior IT Client Service Consultant to join their growing and dynamic team. The company specializes in the field of Compliance & Risk management in different industries. Key Performance Areas: ·         Handling incoming client queries for our software application ·         Business analysis and specification of customer requirements ·         Configuration, installation, and customisation of the software (remotely) ·         Documentation of projects and track recording of support cases ·         Monitoring of escalations and communication with internal parties ·         Systematic follow up support and quality checks with customers ·         Build and maintain professional client relationships ·         Assists in maintaining of user guides and technical documentation   Qualifications and Experiences: ·         Matric certificate ·         5+ years’ of experience in a similar environment ·         Proficient literacy in Software SQL Server configuration, MS Office ·         Excellent experience in assisting challenging customers only by remote access ·         Valid Work Permit for South Africa   Competencies required: ·         Fluent language skills in Spanish (mother tongue level) ·         Outstanding English communication skills (verbal and written) ·         Self-confidence to communicate to professional audiences over the phone ·         A target-driven thinker with effective time management skills ·         Advanced problem solving and analytical skills essential ·         Good team player, ambitious and success oriented personality ·         Must be able to manage and lead a Project efficiently   If you meet the above requirements, are a SA citizen or Permanent Residence holder, and if you are interested in the position, please send your CV to

A large well known retail store in Midrand is looking for a Warehouse Manager who will take full accountability for the management of 400 interns Key responsibilities will include:Directing 400 interns in daily work flow and logistics processesManagement of interns that includes integration into the warehouse as well as ongoing developmentTraining all the interns on controlling and monitoring high value inventory, ensuring adequate stock levels, excellent service and that all deliveries are in line with productivity and scheduling requirements Essential requirements:Minimum 8 years’ warehouse/logistics management experienceProven leadership skills, with a proactive attitudeA keen eye for detail and safetyExperience with computerized inventory systemsThis is an excellent opportunity to join a vibrant, dynamic and large company. The ideal candidate will be enthusiastic, possess sound time management and customer service skills, and the capacity to relate to people on all levels of the business. To apply, please sms your CITY and SUBURB to today or please call for more info

A client in the medical sector based in Pretoria is looking for a qualified person to manage the Schemes Infrastructure Operations functions

DC FACILITIES MANAGER - SA LEADING FMCG RETAIL COMPANY BRACKENFELL, CAPE TOWN | EXCELLENT PACKAGE ON OFFER | TO START ASAP Reporting to the Western Cape DC Manager. Job Purpose: To manage the facilities of the DC and to ensure compliance to OSH Act Job Requirements: Grade 12 or equivalent 2- 3 years exposure and implementation related experience in OHS Act 5 years’ experience in facility management 2 Years of supervisory experience in building construction and maintenance work Essential Working knowledge of building maintenance Preventative maintenance programs Mechanical equipment, air conditioning, fire systems, emergency power OSH Act Previous DC Facilities Management is essential Working knowledge of building maintenance; preventative maintenance programs, mechanical equipment, air conditioning, fire systems, emergency power, OSH Act Computer literacy Three years of supervisory experience in building construction and maintenance work including one year in facility management Deciding and initiating action Adhering to principles and values Relating and networking Presenting and communicating information Writing and reporting Analysing Planning and organising Delivering results and meeting customer expectations Coping with pressures and setbacks Leading and supervising Job Objectives: Maintenance of buildings / physical plant operations (e.g. heating and cooling systems; doors & locks; battery bays, compressor & conveyer mechanical systems; sprinkler and fire extinguishing equipment). Maintenance of electrical facilities (e.g. electrical building systems; cold storage facilities, surveillance system; distribution infrastructure; energy management analysis control systems, UPS systems and back-up generators; electrical network) Repairs and preventative maintenance Building cleaning (Janitorial, Custodial, Event set-up, Insect control, Moving, Refuse management and recycling, Grounds upkeep, Car parking services) Overall quality control of interior finishes (ad hoc) (professional appearance of offices; training centre and warehouse) Manage service level agreements of outsourced service providers to DC facilities Service delivery of outside consultants with regard to DC facilities (e.g. architects and engineers) Health and Safety of facilities and equipment and coordination of training Operational work planning, priority setting and scheduling Operational performance monitoring People and enabling capacity management / resourcing process improvement, process policies, procedures and performance standards Resolve escalated operational issues Budget Capital Expenditure / CAPEX APPLY WITH YOUR MOVE PERSONNEL - TODAY! Email your Updated CV to Call: for more information. *Only shortlisted candidates will be contacted for Interviews with our Consultants. This will be within 2-3 days of applying. You will receive an automated response to your email which will confirm that we have received your CV. If you have not heard from a Consultant within 3 days of applying, please consider your application to be unsuccessful. With Us, It’s All About You!

IT TECHNICIAN / EAST LONDON – To drive, assist with Managing, deliver and plan all specifically assigned IT related tasks of the business. The IT Technician will assist the Systems Administrator to make sound business choices within their specific department. This position will require a 6 day worker and travel will be quite extensive (Company vehicle for travel purposes) Requirements: Matric/Grade 12 A+ and N+ Certificate MCSE/MCITP Active Directory and Microsoft Server Experience VMare and Hyper V experience 2 – 5 years’ experience in similar IT Role Valid Driver’s License – to be submitted with CV   Duties: Offer 1st line and 2nd line remote support On- Site support when necessary Installation of POS and systems Maintenance and Management of IT systems ie: telephones, internet, digital media Manage 3rd party support calls logged Manage and maintenance of current software – Microsoft OS, Microsoft 365 products, Pastel Evolution, 3rd Party services and software Configuration and maintenance of hardware ie: desktop, laptop, printer, scanner and biometric time and attendance readers Configure and maintain IT infrastructure Design and implement LAN Regular store visits to carry out maintenance and audits Cable Management On-site support Manage Service providers Provide necessary training on IT systems Produce and maintain IT systems training material Undertakings: Criminal / Credit Check Qualification verification Computer and Psychometric assessments First Aider training if required Salary: Market related Application Process: Online applications will receive preference, ensure you upload a head and shoulder photo, alternatively e-mail CV with matric & qualifications, recent head and shoulder photo and most recent payslip to solutions@workafrica.co.za, ensure you use the Job Title “ IT TECHNICIAN ” as a reference in the subject field. Please deem your application as unsuccessful if you receive no feedback after 2 weeks.  

Job description & duties Maintain and develop customers’ IT solutions Maintain MGFX IT infrastructure Assist MGFX Staff to maintain working systems Technical Account Management Manage service process Reporting to Management Minimum Requirements: Matric At least 5 years’ relevant technical experience Strong interest in IT Hardware and Technology Strong knowledge of computer hardware components Good knowledge of: Desktop PC components Networking components Windows operating systems Server operating systems Hardware and software fault-finding Office 365 Security Software Excellent communication skills both written and verbal A charming and persuasive personality An ambitious self-starter with an eye for detail Own vehicle for business use IT Qualifications a real advantage Strong Administration skills a real advantage This position will be highly rewarding for a real "go-getter" personality. Send CV’s for consideration to jobs@mgfx.co.za

My client based in Bellville is currently looking for 2 x Application Specialist / System Support (Pharmaceutical Solutions) resources to join them on a permanent basis   A dynamic and fast growing IT Business Solutions Company specializing in Pharmaceutical Solutions, are looking for additional Application Specialist / System Support consultants with thorough retail experience, to support our existing customers. If you have a formal IT qualification, and meet the criteria below, then this job is for you. South African Citizens ONLY.   MAIN PURPOSE OF THE JOB: To plan, manage and support tactical IT projects and perform all support activities within the specified wholesaler area.     TASK INFORMATION To plan and manage all activities within the area of technology and within his/her responsibility ·      Monitor and control allocated human and material resources ·      Manage re-active tasks ·      Planning, managing and controlling tactical projects within the specified environment ·      Managing Third-Party software releases ·      Software configuration ·      Manage project dependencies, team and stakeholder relationships as it relates to the project ·      Co-ordinate and integrate activities across multiple functional lines ·      Provide back-up to relevant managers To ensure timely and effective communication with the project  team, the project stakeholders and the business support users ·      Liaise with other managers within the ICT functions and within the business ·      Manage user expectations through regular communication with the user group To effectively manage the day to day IT operations within the specified area ·      Create procurement orders and change requests ·      Follow-up of procurement orders and change requests ·      Monitoring and following up of all open service desk calls ·      Identify and resolve any support call trends ·      Handle any relevant support issues ·      User Support in the specified area ·      2nd Level Support for specified area; support for 1st level support on service desk ·      Train 1st level support To efficiently manage vendor relationships  and deliverables within the    specified IT environment ·      Investigate new technologies within the specified area ·      Manage software bug list with vendors ·      Vendor call management ·      Manage SLA with vendors ·      Schedule change requests with vendors   REPORT STRUCTURE ·      Report to the IT Systems Manager   JOB RELATED EXPERIENCE ·      5 years Experience within an IT support position - Essential ·      3 Years Experience in a Retail / Wholesaler industry - Essential ·      3 Years Experience in a Pharmaceutical industry and systems    FORMAL QUALIFICATION ·      IT related Diploma / Degree - Essential   ESSENTIAL JOB RELATED KNOWLEDGE ·      5 years Broadly skilled in information and communication technology ·      5 years Knowledge of all stages of systems development from specification to implementation ·      Change management ·      Minimum 3 years experience in supporting or working with a Dispensing Management Solution    DESIRABLE JOB RELATED KNOWLEDGE   ·      Exposure to vendor management ·      Exposure to Project Management ·      Software development Background   REQUIRED SKILLS ·      Problem solving skills ·      Interpersonal skills ·      Communication skills ·      MS Office suite ·      MS Project ·      MS SQL ·      Project Management - DESIRABLE   If you meet these requirement please submit your cv and a recruiter will be in contact if you have been shortlisted  

Job Position: Customer Sales Manager - Equity Ref: 3405 Location: Port Elizabeth Salary: R35 000 to R45 000 per month (negotiable) commensurate with experience and qualification + 13th cheque, car allowance, fuel card, cellphone allowance, medical aid contribution and provident fund contribution email your CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Minimum of 5 years` experience in commercial / sales management preferably in the automotive industry • Very strong sales experience required • Excellent planning and project management skills • Proven problem solving, analytical skills and administrative skills • Good understanding of income and expense statements • Capacity to utilize company’s information systems • Customer and conflict management skills • Proven selling / negotiating skills • Experience in automotive paint would be a distinct advantage • A Business or Commercial Qualification • High level of computer literacy (MS Office – especially Excel, Power Point and Project) • Valid Driver’s licence and must have own vehicle • Strong commercial and business acumen with entrepreneurial mind set and a passion for getting results and creating opportunities • Strong customer focus and ability to negotiate with customers at highest level • Ability to work under pressure, meet deadlines and deliver results • Work independently and take initiative • Outstanding communication and interpersonal skills Key Performance Areas: • Promote company’s core operating principles of safety and health, environmental stewardship, highest ethical behavior, respect for people and quality throughout the company • Build strong relationships with regional customers across the various functional areas • Manage commercial aspects for identified accounts: - Compile and manage the customer sales, expenses and profitability plan - Pricing preparations and negotiations - Maintain low accounts receivable as per company target • Implement sales strategy in accordance with company strategy • Propose necessary actions and / or make improvements related to profitability and pricing • Compile and present regular account reviews and monitor progress on new projects undertaken • Maintain a high focus on low market share areas and follow up on approvals as necessary • Actively manage all regional projects relating to sales growth strategies • Compile product demand plan, manage inventory levels and coordinate product requirements • Ensure overall excellent customer service • Analyse regional markets and develop new business development strategies • Monitor competitor activities and developments and devise strategies to capitalize on opportunities Responsibility: email your CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Minimum of 5 years` experience in commercial / sales management preferably in the automotive industry • Very strong sales experience required • Excellent planning and project management skills • Proven problem solving, analytical skills and administrative skills • Good understanding of income and expense statements • Capacity to utilize company’s information systems • Customer and conflict management skills • Proven selling / negotiating skills • Experience in automotive paint would be a distinct advantage • A Business or Commercial Qualification • High level of computer literacy (MS Office – especially Excel, Power Point and Project) • Valid Driver’s licence and must have own vehicle • Strong commercial and business acumen with entrepreneurial mind set and a passion for getting results and creating opportunities • Strong customer focus and ability to negotiate with customers at highest level • Ability to work under pressure, meet deadlines and deliver results • Work independently and take initiative • Outstanding communication and interpersonal skills Key Performance Areas: • Promote company’s core operating principles of safety and health, environmental stewardship, highest ethical behavior, respect for people and quality throughout the company • Build strong relationships with regional customers across the various functional areas • Manage commercial aspects for identified accounts: - Compile and manage the customer sales, expenses and profitability plan - Pricing preparations and negotiations - Maintain low accounts receivable as per company target • Implement sales strategy in accordance with company strategy • Propose necessary actions and / or make improvements related to profitability and pricing • Compile and present regular account reviews and monitor progress on new projects undertaken • Maintain a high focus on low market share areas and follow up on approvals as necessary • Actively manage all regional projects relating to sales growth strategies • Compile product demand plan, manage inventory levels and coordinate product requirements • Ensure overall excellent customer service • Analyse regional markets and develop new business development strategies • Monitor competitor activities and developments and devise strategies to capitalize on opportunities Salary: R35000 to 45000 Job Reference #: Customer Sales Manager - Equity

Job Position: Customer Sales Manager - Equity Ref: 3405 Location: Port Elizabeth Salary: R35 000 to R45 000 per month (negotiable) commensurate with experience and qualification + 13th cheque, car allowance, fuel card, cellphone allowance, medical aid contribution and provident fund contribution email your CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Minimum of 5 years` experience in commercial / sales management preferably in the automotive industry • Very strong sales experience required • Excellent planning and project management skills • Proven problem solving, analytical skills and administrative skills • Good understanding of income and expense statements • Capacity to utilize company’s information systems • Customer and conflict management skills • Proven selling / negotiating skills • A Business or Commercial Qualification • High level of computer literacy (MS Office – especially Excel, Power Point and Project) • Valid Driver’s licence and must have own vehicle • Strong commercial and business acumen with entrepreneurial mind set and a passion for getting results and creating opportunities • Strong customer focus and ability to negotiate with customers at highest level • Ability to work under pressure, meet deadlines and deliver results • Work independently and take initiative • Outstanding communication and interpersonal skills Key Performance Areas: • Promote company’s core operating principles of safety and health, environmental stewardship, highest ethical behavior, respect for people and quality throughout the company • Build strong relationships with regional customers across the various functional areas • Manage commercial aspects for identified accounts: - Compile and manage the customer sales, expenses and profitability plan - Pricing preparations and negotiations - Maintain low accounts receivable as per company target • Implement sales strategy in accordance with company strategy • Propose necessary actions and / or make improvements related to profitability and pricing • Compile and present regular account reviews and monitor progress on new projects undertaken • Maintain a high focus on low market share areas and follow up on approvals as necessary • Actively manage all regional projects relating to sales growth strategies • Compile product demand plan, manage inventory levels and coordinate product requirements • Ensure overall excellent customer service • Analyse regional markets and develop new business development strategies • Monitor competitor activities and developments and devise strategies to capitalize on opportunities Responsibility: email your CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Minimum of 5 years` experience in commercial / sales management preferably in the automotive industry • Very strong sales experience required • Excellent planning and project management skills • Proven problem solving, analytical skills and administrative skills • Good understanding of income and expense statements • Capacity to utilize company’s information systems • Customer and conflict management skills • Proven selling / negotiating skills • Experience in automotive paint would be a distinct advantage • A Business or Commercial Qualification • High level of computer literacy (MS Office – especially Excel, Power Point and Project) • Valid Driver’s licence and must have own vehicle • Strong commercial and business acumen with entrepreneurial mind set and a passion for getting results and creating opportunities • Strong customer focus and ability to negotiate with customers at highest level • Ability to work under pressure, meet deadlines and deliver results • Work independently and take initiative • Outstanding communication and interpersonal skills Key Performance Areas: • Promote company’s core operating principles of safety and health, environmental stewardship, highest ethical behavior, respect for people and quality throughout the company • Build strong relationships with regional customers across the various functional areas • Manage commercial aspects for identified accounts: - Compile and manage the customer sales, expenses and profitability plan - Pricing preparations and negotiations - Maintain low accounts receivable as per company target • Implement sales strategy in accordance with company strategy • Propose necessary actions and / or make improvements related to profitability and pricing • Compile and present regular account reviews and monitor progress on new projects undertaken • Maintain a high focus on low market share areas and follow up on approvals as necessary • Actively manage all regional projects relating to sales growth strategies • Compile product demand plan, manage inventory levels and coordinate product requirements • Ensure overall excellent customer service • Analyse regional markets and develop new business development strategies • Monitor competitor activities and developments and devise strategies to capitalize on opportunities Salary: R35000 to 45000 Job Reference #: Customer Sales Manager - Equity

Job Position: Export and Shipping Documentation Controller Ref: 3550 Location: Port Elizabeth Salary: R10 000 to R20 000 per month commensurate with experience and qualification Qualifications / Requirements: • Extensive computer and Excel experience – will be tested • Attention to detail and accuracy • Previous experience in shipping and freight forwarding - – focusing on documentation • Excellent sense of prioritising, planning and organising • Deadline driven • Ability to work in pressurized environment and being resilient • Be able to deal with repetition and cope under stress / volumes • Willing to work overtime • Own reliable transport Key Performance Areas: • To manage the documentation and adhere to specific consignee’s requirements • Ensure documentation is delivered. To complete full set of docs within 7 days of vessel sailing • Short transit shipments to be completed • Find solutions where regular errors occur • Avoid additional unnecessary amendment charges • Respond to queries immediately • Manage shipping consignee’s and special documentation requirements • Sample docs to be supplied before processing of originals: - Freight Pre-paid/collect/payable elsewhere - Waybill / original BOL/original bill with Telex release - Additional documentation needed e.g. attested invoices or Packing lists to be included with export documents - Courier of Docs – approval needed or immediate - Courier addresses for final documents • Update distribution and communication requirements • Ensure special weight Instructions are followed: - Specific net weight requirements to be adhered to - VGM to be followed for cargo gross weight - Responsible to provide accurate and relevant information for internal and external purposes for use by the Executive Committee in order for them to make informed decisions • Process operations: - Receive booking, determine protocol and handling requirement process operations of consignment - Expeditiously consigning of shipments - Ensure all regulations are met and in accordance with the commodity and import country profile - Prepare all export documents within required timeframe - Manage data for shipments by providing instructions and support for all steps of certification - Complete all documentation submissions accurately and according - Finalize and transmit correctly completed documentation within service delivery undertaking - Effectively facilitate all aspects required and process any additional requests for successful delivery - Record keeping, data maintenance and communication in accordance with company SOP - Update, monitor and collate all shipment details and review in transit status • Protocol compliance: - Ensure compliance to all company policies and procedures - Manage all communication with export authorities and role players Responsibility: Qualifications / Requirements: • Extensive computer and Excel experience – will be tested • Attention to detail and accuracy • Previous experience in shipping and freight forwarding - – focusing on documentation • Excellent sense of prioritising, planning and organising • Deadline driven • Ability to work in pressurized environment and being resilient • Be able to deal with repetition and cope under stress / volumes • Willing to work overtime • Own reliable transport Key Performance Areas: • To manage the documentation and adhere to specific consignee’s requirements • Ensure documentation is delivered. To complete full set of docs within 7 days of vessel sailing • Short transit shipments to be completed • Find solutions where regular errors occur • Avoid additional unnecessary amendment charges • Respond to queries immediately • Manage shipping consignee’s and special documentation requirements • Sample docs to be supplied before processing of originals: - Freight Pre-paid/collect/payable elsewhere - Waybill / original BOL/original bill with Telex release - Additional documentation needed e.g. attested invoices or Packing lists to be included with export documents - Courier of Docs – approval needed or immediate - Courier addresses for final documents • Update distribution and communication requirements • Ensure special weight Instructions are followed: - Specific net weight requirements to be adhered to - VGM to be followed for cargo gross weight - Responsible to provide accurate and relevant information for internal and external purposes for use by the Executive Committee in order for them to make informed decisions • Process operations: - Receive booking, determine protocol and handling requirement process operations of consignment - Expeditiously consigning of shipments - Ensure all regulations are met and in accordance with the commodity and import country profile - Prepare all export documents within required timeframe - Manage data for shipments by providing instructions and support for all steps of certification - Complete all documentation submissions accurately and according - Finalize and transmit correctly completed documentation within service delivery undertaking - Effectively facilitate all aspects required and process any additional requests for successful delivery - Record keeping, data maintenance and communication in accordance with company SOP - Update, monitor and collate all shipment details and review in transit status • Protocol compliance: - Ensure compliance to all company policies and procedures - Manage all communication with export authorities and role players Salary: R10000 to 20000 Job Reference #: Export and Shipping Documentation Controller

Job Requirements · Manage costs / expenses within approved budget to achieve cost efficiencies. · Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions. · Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members · Proactive supervision of people to avoid customer breakdown by managing and resolving all customer queries efficiently, and within agreed timelines. · Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information. · Comply with governance in terms of legislative and audit requirements. · Track, control and influence activities with the specific aim to increase and improve operational efficiencies. · Collate, manage and report on daily / weekly / monthly operational progress as aligned to strategic objectives. · Ensure appropriate skilling and adequate capacity of team members for the adherence to operational and service standards. · Manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies. · Manage personal and Team Management development to increase own skills and competencies for the Team Leader function and future Managerial growth opportunities. Additional Details · Grade 12 · 2 years related

PLANNER /INSTALLATION LIAISON OFFICER Based in: East London Position Type: Permanent The Planner/ILO will be responsible for the supervision and coordination of resources, contactors, subcontractors, and internal teams to ensure the completion of installation in accordance with best practices, set quality standards, specifications, and customer expectation. Requirements: · Matric Certificate. · Relevant Diploma NQF 5. · Health and Safety Certification will be an advantage. · Quality Management training will be an advantage. · Computer Literate. · Valid Driver’s License. · Own Reliable Vehicle essential – Will need to Travel to Mthatha when needed. Experience and knowledge required. · Tele communications Civil work experience, preferably with FOA Civils certificate. · Experience in Visio or other planning / drawing platform · Knowledge of understanding of the telecommunications industry /landscape. · Proven track record of a minimum of three years management of contractors performing telecommunication fibre installations. · Able to work under pressure and meet deadlines. Duties and Responsibilities · Conduct Site Surveys and Compile Survey Plans and Quotes timeously. · Will Be responsible for Projects from Planning, costing, implementation, quality control, sign off, As Builds and Uploading Documents. · Manage quality issues with service providers (Contractors, Sub-contractors, and internal Build teams). · Conduct Daily Routine Quality and H&S · Manage multiple service providers to deliver as per project plan, specifications, budget and ensure that the providers operate within the H&S regulation. · Schedule and perform pre-quality checks and milestones acceptances with service providers. · Perform and approve quality assessments on all installation. Manage quality issues and issue site instructions on non-conformances as and when needed. · Maintain product knowledge. · Ensure projects are delivered as per the scope of work specifications and project delivery timelines. · Provide daily updates and reports on projects progress to the · Draft, amend, manage, and approve ‘’as build documents’’ when needed. · Arrange, conduct, record and provide feedback to management on all meetings (internal and external) Please email your CV to recruitment@fibreup.com Should you not receive a response in two weeks from submitting your application please assume unsuccessful.

Job Requirements · Manage costs / expenses within approved budget to achieve cost efficiencies · Drive significant growth and profitability in the context of cost management and pay outs · Develop a service culture which builds rewarding relationships, proposes innovations and allows others to provide exceptional client service · Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members · Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders · Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress · Comply with governance in terms of legislative and audit requirements · Compile and monitor implementation of relevant policies and procedures, aligned to FirstRand policies and procedures · Manage registrations to ensure that the % registered to pipeline is achieved · Replies for the CMT report to be effectively followed up. · NTU 's to be followed up to saving the deal · MIS Hunter Register, Hogan, NAS to be updated on a daily basis · Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies · Manage personal development to increase own skills and competencies Additional Details · Relevant Degree · 5-6 years relevant