Telephone service

Hirsch's is looking for a Customer Service Consultant to be based in our Strubens Valley store. Must have Gr12, excellent telephone etiquette and previous experience. Send CV to

Euphoria Telecom provides a Cloud (Hosted) VoIP PBX telephone service for businesses in South Africa. A comprehensive, flexible and cost effective solution.

2. Description of Product or Service 2.1 General Cleaning Services Build care services.Build maintenance cleaning services – Contractual cleaning services cater for day to day maintenance of building, shopping complex, trade centre, factory, workshops, warehouse, sport stadium and complex, theme park, concert hall, schools and etc..Post construction cleaning services – Initial cleaning services cater for newly constructed building prior to hand over of vacant possession..Floor care services – A treatment and cleaning system cater for the maintenance of all types of granite, marble, natural stone, ceramic, wooden, synthetic and fabricated floor finishes..External high level cleaning services – Intensive cleaning services cater for curtain glass wall and concrete, tiled and aluminum wall cladding. Office care services.General cleaning and tea lady services cater for corporate office..Telephone sanitation services cater for cleaning and sanitation of telephone in office. Trans care services.Terminal cleaning services – A cleaning system cater for day to cleaning of high – traffic environment i.e. airport, railway station and bus terminal..Cabin cleaning Home care services.Spring cleaning services – Intensive cleaning cater for residential house and apartment..Housekeeping services – General in – house cleaning services cater for luxurious apartment, hotel and hostel. Carpet care.Steam extraction service – An intensive cleaning system cater for natural wool and synthetic fibre carpet and fibre upholstered sofa. Waste disposal.We also provide the service of waste disposal on daily basis from your premises to the waste yard (waste disposal bin will also provide if required) Sewerage services.We also provides sewerage services both on monthly basis an on basis. We offer your good self a complete package that is required by the industry by providing cleaning services, waste disposal and also sewerage services. By doing so it will help your good self in searching three varies contractor. We believe that we will be able to serve you better in this way. Window care services.High level, lower level interior and exterior.Metal beams and inaccessible areas

PLIERS - telephone - straight Flat round tapered jaws Cross-hatching gripping surface and fine-tipped nose DIN ISO Code Length GEDmm TL Pack Qty of: 1 Now offering Free delivery on all orders over R750 Wishing you and your family a joyous Holiday Season and a prosperous New Year. All of our suppliers will be closed for the Festive Season from the 12th December until the 6th January , any orders placed within this time frame will only be able to be dispatched on or after the 8th January . All prices are inclusive of VAT All items are sold brand new and are ordered directly from our suppliers, we do not hold any stock, please allow up to 10 days for us to dispatch your order. Please be aware if a listing has a number between brackets i.e. (12) it is for the minimum order quantity to qualify for discount All images are for descriptive purposes only, please refer to the product description for further details. Feel free to contact us for any additional information or if you need to place an order of 10 or more items so we can customise your shipping charges. Please click on the link to see if the door to door delivery option is available to you (town search) At this stage We only offer a pickup service for your own courier to collect from our offices, for urgent orders please feel free to contact us to see how we can meet your specific delivery needs. Contact us about our next business day delivery option at R150 in greater Johannesburg, East Rand, and Midvaal Area Free delivery option to Henley on Kilp and Meyerton. E & OE

PLIERS - telephone straight Flat round tapered jaws Straight gripping faces, serrated Induction-hardened precision cutting edges Hardness ± 62 HRC DIN ISO Code Length GED mm TL Pack Qty of: 1 Now offering Free delivery on all orders over R750 Wishing you and your family a joyous Holiday Season and a prosperous New Year. All of our suppliers will be closed for the Festive Season from the 12th December until the 6th January , any orders placed within this time frame will only be able to be dispatched on or after the 8th January . All prices are inclusive of VAT All items are sold brand new and are ordered directly from our suppliers, we do not hold any stock, please allow up to 10 days for us to dispatch your order. Please be aware if a listing has a number between brackets i.e. (12) it is for the minimum order quantity to qualify for discount All images are for descriptive purposes only, please refer to the product description for further details. Feel free to contact us for any additional information or if you need to place an order of 10 or more items so we can customise your shipping charges. Please click on the link to see if the door to door delivery option is available to you (town search) At this stage We only offer a pickup service for your own courier to collect from our offices, for urgent orders please feel free to contact us to see how we can meet your specific delivery needs. Contact us about our next business day delivery option at R150 in greater Johannesburg, East Rand, and Midvaal Area Free delivery option to Henley on Kilp and Meyerton. E & OE

Policy Excess Insure LTD is an insurance intermediary, based in the United Kingdom, which distributes products through brokers and directly to the customer. A role has arisen for a Customer Services Executive to work in our call centre based in Port Elizabeth, South Africa. PEX Insure is a London based insurance intermediary, servicing British customers. This role will service our British customers only. This role will report into the Office Manager. The successful candidate will be responsible for managing inbound claims, sales enquiries and debt collection. The successful candidate should have excellent telephone communication, and computer literacy skills. Policy Excess Insure is a young, dynamic and fast-moving company. The ideal candidate will be ambitious and keen to help shape the growth of the business’ s future. Key Responsibilities will include: i. Managing inbound Breakdown and Home Emergency claims, including: a. Policy Validation, b. Reviewing the Contract Terms against the acceptance criteria, c. Network assistance deployment, d. Taking Excess payments, e. Keep customers up to date on progress, f. Post claims care. ii. Managing inbound and outbound Insurance sales calls a. Verifying sales information on policies bought online, b. Obtain and verify key documentation required, c. Re-run quotes where required and take any additional payments and penalties required, d. Chasing warm leads and attempting to convert them into sales, e. Cross sell and up sell policies on the telephone to the existing clients. iii. Debt collection a. Chase clients for direct debit defaults, b. Take payments for defaults and any penalties incurred Matric is a must. Salary R 6 000.00 pm. Only applications in PDF with a headshot will be considered. Applications can be sent to recruitment@nova-direct.com

Job Title:                                                 Customer Service Associate Department:                                           Call Centre Reports to:                                              Call Centre Manager Industry:                                                  Online Gaming Salary / Remuneration:                          Based on experience and industry related experience + (Medical Aid and incentive program) Location:                                                 Salt River, Cape Town Working Hours:                                      24/7 Shifts, operational (Monday – Sunday) 365 Days – Shifts are rotational                                                                   (TRANSPORT NOT PROVIDED) Job Type:                                                 Fixed Term Contract Introduction: A global online gaming company seeks the service of a Customer Service Support Agent to be part of their growing contact centre. Duties and responsibilities: ·           Respond to client queries in a professional manner via email, telephone and live chats ·           Ensuring client’s needs are met ·           Encouraging continued business ·           Generating renewed business from lapsed clients ·           Identifying when client should be renewed ·           Willing to build long term relationships with clients ·           Managing client’s accounts using in-house systems (training is provided) ·           The ideal candidate will be happy to works shifts including a night shift on a rotational basis Requirements: ·           Minimum 2 years’ experience in a similar position or call centre environment ·           Online gaming support experience is an advantage ·           Sales experience relevant ·           Able to work 24/7 shifts and have own transport / vehicle is compulsory ·           People orientated and Team player ·           Able to work under pressure and in a fast paced environment ·           Self-motivated and able to adapt in a dynamic environment Competencies: ·         Problem analysis and problem solving ·         Customer service orientation ·         Accuracy and attention to detail ·         Adaptability ·         Patience and stress tolerance ·         Verbal and written communication ·         Listen skills ·         Data gathering ·         Initiative Email

Job Title: Customer Service Associate Department: Call Centre Reports to: Call Centre Manager Industry: Online Gaming Salary / Remuneration: Based on experience and industry related experience + (Medical Aid and incentive program) Location: Salt River, Cape Town Working Hours: 24/7 Shifts, operational (Monday – Sunday) 365 Days – Shifts are rotational (TRANSPORT NOT PROVIDED) Job Type: Fixed Term Contract Introduction: A global online gaming company seeks the service of a Customer Service Support Agent to be part of their growing contact centre. Duties and responsibilities: · Respond to client queries in a professional manner via email, telephone and live chats · Ensuring client’s needs are met · Encouraging continued business · Generating renewed business from lapsed clients · Identifying when client should be renewed · Willing to build long term relationships with clients · Managing client’s accounts using in-house systems (training is provided) · The ideal candidate will be happy to works shifts including a night shift on a rotational basis Requirements: · Minimum 2 years’ experience in a similar position or call centre environment · Online gaming support experience is an advantage · Sales experience relevant · Able to work 24/7 shifts and have own transport / vehicle is compulsory · People orientated and Team player · Able to work under pressure and in a fast paced environment · Self-motivated and able to adapt in a dynamic environment Competencies: · Problem analysis and problem solving · Customer service orientation · Accuracy and attention to detail · Adaptability · Patience and stress tolerance · Verbal and written communication · Listen skills · Data gathering · Initiative

Our client, an international marketing company in Century City, Cape Town, is recruiting for Danish speaking Customer Service Specialists. This exciting opportunity is ideal for the young professional, who wants to gain valuable experience in a multi-cultural environment, work with cutting edge technologies, while serving the European market in the online gaming industry. As market leaders in their field, they are a dynamic company providing its multi-media services in most foreign languages across 3 continents. The company offers an above market related salary package, including medical and pension fund; quarterly bonus payments; a work permit and initial accommodation for international staff arriving in South Africa. Key Performance Areas: •        Responding to international clients by live chat, telephone and email •        Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment •        Processing pertinent information into relevant databases •        Customer relationship building and maintenance •        Rewarding clients using own initiative •        Solving client’s issues •        Meeting client’s expectations •        Making outgoing calls and execute outbound campaigns to identified customers   Qualifications and Experiences: •        Matric plus tertiary qualification   Competencies required: •        Fluent in Danish (mother tongue level) •        Fluency in written and spoken English •        Demonstrated literacy in MS Office: Outlook, Word and Excel •        Ability to work shifts e.g. 07hhhh00 and 23hh00 •        Experienced in all modern technologies e.g. social media, live chat etc. •        Proven customer service track record •        Proven passion for customer service and excellent CRM skills •        Pro-active, organised and strong personal drive   If you meet the above requirements and are interested in the position, please send your CV to

NB: ADVERTISEMENT ON-BEHALF OF A CLIENT. Customer Sales Representative Location - Rustenburg Salary -R9000 per month plus benefits Hours: 8.30am to 5.00 pm The Position: These roles require exceptional customer focus and individuals who continuously looks for improvements on behalf of their customers. Taking responsibility for a selection of key customers, duties will include: Managing a portfolio of customer accounts Handling customer queries and offering excellent levels of customer service Maximising revenue by exploring all sales opportunities and researching the market with potential new clients. Processing sales orders and credits Recording and maintaining customer information through Excel Using CRM system to proactively contact customers Working towards sales targets Playing a Key role as part of a small team Occasional travel to trade and consumers shows and customer offices. The Candidate: The ideal candidate will have previous experience working within an office environment, working within customer service or sales, be self-motivated and driven with the desire to grow the role and deliver exception customer service. Skills required: High level of verbal and written communication skills Attention to detail Strong telephone and organisation skills Computer literate with good working knowledge of Excel Language skills essential for this role and to be bilingual in either German, French, Italian, Spanish, Korean or Mandarin. The Package An excellent starting salary of R9000 per month Extra bonus! 22 days holiday Contributory pension scheme after completion of probation period Free Parking Kitchen facilities Send Applications to: smith@cgdirect.co.za Salary: R9000 Job Reference #: CSNWPKL489

Internal sales service co-ordinator required for top industrial company in Pietermaritzburg with branch in Durban and agencies throughout South Africa. Must be willing to learn the company's product range and join an energetic team in a growing company. Duties include: 1. Receiving service requests from customers and processing 2. Cold-calling new customers 3. Processing of invoices 4. Scheduling technician work 5. Scheduled customer contact each day 6. General administration  7. Ad-hoc sales work Must be confident on the telephone, have good working knowledge of Microsoft office, experience in Pastel is a bonus. Visit our website www.fsfm.co.za

Job Title: Customer Service Consultant Description Customer Service Consultant  Essential Requirements: - Excellent analytical skills - Ability to problem solve - Ability to work under pressure - Positive attitude - Must work well within a team Duties will include: - Respond to client queries in a professional manner via email, telephone and live chat - Ensuring clients’ needs are met – where possible; - Encouraging continued business; - Generating re-newed business from lapsed clients; - Identifying when client should be rewarded; - Willing to build long term relationships with clients; - Managing client accounts using in-house systems (training provided) Call:

Our reputable clients seeks to employ Swedish Customer Service Host for their expanding BPO company situated in Century City.  The applicant must: • Have Swedish as home language• Be in a possession of a degree or a diploma• Be a self-starter, self-motivated & goal orientated• Be able to work independently yet be a team player• Be an analytical thinker with problem solving ability• Be deadline driven & goal orientated• Be able to meet deadlines in a highly pressurised dynamic environment• Be able to handle confidential and personal matters• Be fully computer literate and have accurate typing skills Job description:  • Responding to customer queries by telephone, email and online chats in Swedish language• Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment• Processing pertinent information into relevant databases• Completion of tasks assigned during shift• Customer relationship building and management as well as cross selling of products and services• Problem solving tasks during shift• Handling and taking full responsibility for customer related queries• Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchasers, etc.• Excellent time management and adherence to schedule• Performing extra tasks given by managers / shift supervisors as required  Salary ranges between R - R per month

Immediately start – Work after 2 days Training Need call agents: - Outward service delivery Candidate should possess these attributes; - Perfect Communication technique. Verbal &Written. Telephone manner and time management Minimum Grade: 12 Duties: Experience is not needed. Training will be provided to successful candidate free of charge. Basic Salary starts from R2500- R3500 p/m. Send CV enquiry(AT)assetconsulting(DOT)co(DOT)za to apply. Faxed CV not allowed. We shall not attend to fax cv

NB: Advert submitted on-behalf of a client! What we need you to do: Schedule appointments for Pest Control Technicians – both routine maintenance and emergency call outs Maintain an effective and accurate log of completed and pending client site visits Deal with general enquiries from clients and building long-standing effective relationships Answer incoming calls from customers to log emergency call out requests Invoice customers, chasing outstanding payments as necessary Undertake general administrative duties. Responsibility: Your skills and attributes will include: A tenacious, highly organised and pro-active individual – You will be process orientated and will be a driving force to ensure consistent delivery. Skilled at working in a fast-paced environment and have the flexibility to adapt and react quickly when priorities change A clear, confident, articulate communicator – You will have high standards of written and oral English and an outstanding telephone manner An excellent relationship builder – You will be practiced at engaging with stakeholders and customers at all levels, building rapport and forging long-standing relationships A highly-organised individual – It goes without saying that you will possess exceptional organisational and prioritisation skills with high attention to detail Adept at conflict resolution – You will be skilled at dealing with issues in an empathetic and pragmatic fashion, employing tact and diplomacy to ensure timely and complete solutions IT Literate – You will have a good understanding MS office packages. Experience of working in a Pest Control environment would be desirable. Interested? Email CV to: smith@erprogram.co.za Salary: R13000 Job Reference #: BRXAGC258

Secretary Well known company seeks a skilled secretary to be part of their dynamic team and perform secretarial duties and the following task, - Ensuring an effective and friendly telephone service - Screening and redirecting calls to relevant parties - Welcoming and receiving visitors - Maintaining the reception and visitor's area - Managing access and exit to offices according to company rules and regulations - General administration and secretarial support as required Minimum requirements/qualifications: • Matric Certificate • Must be literate in MS Office: Word, Excel & Outlook • Must have basic administration skills Start – ASAP (Permanent), Regular Hours, Salary – R –R. To apply for this position please submit your CV:

Who are ihotdesk?: We are a forward thinking IT services company that provides IT outsourcing services to small and medium sized businesses in the United Kingdom and throughout the world. We are specialists for Microsoft-based networks and applications, holding accreditations with Microsoft, VMware, Citrix & Cyberoam. What we are looking for: We require an accomplished IT Support Representative with a minimum of 1-2 years experience within a service desk environment to deliver telephonic and remote support to a range of clients within London and throughout the United Kingdom. You will be based at our Cape Town office and will work with a team in a service desk environment. Essential Skills: MCP in Windows 7 or 8 Experience of Supporting Microsoft Windows Server  At least 1 years experience of providing telephone support for Windows desktops and desktop applications including Microsoft Office Experience of TCP/IP networking and troubleshooting including Local and Wide Area networking Experience with backup and restore of servers using Backup Exec. Knowledge of the following would be beneficial: routers, switches, firewalls (Sonicwall/Cyberoam), VPN’s, Mobile devices IOS & Android. Well-developed problem solving skills. A logical approach to problem solving. Excellent telephone communication in English. Excellent written communication in English. Other languages a bonus. Role: Provide first-line remote support to all clients. Respond to allocated calls within contracted service levels (SLA's). Appropriately categorize, prioritize and monitor tickets and service requests, escalating those which you cannot resolve in a timely and efficient manner. Keep open tickets up to date and communicate updates with customers. Deliver an exceptionally high level of customer service to all our clients. Always take that extra step to exceed customer’s expectations. Produce accurate and detailed technical documentation. Update documentation produced by others. Actively contribute to on-going process improvement within the service desk Perform other duties or special projects as assigned Documenting solutions and workarounds to problems   Salary: Negotiable, depending on experience. Other benefits:           Pension and Medical aid contributions (10% of salary after successful probation period) Please do not apply for this role unless you meet the minumum criteria of having previously worked in a Service desk environment for a minimum of 1 year.

We require an accomplished IT Support Representative with a minimum of 1 years experience within a service desk environment to deliver telephonic and remote support to a range of clients within London and throughout the United Kingdom. You will be based at our Cape Town office and will work with a team in a service desk environment. Essential Skills: MCP in Windows 7 or 8 Experience of Supporting Microsoft Windows Server  At least 1 years experience of providing telephone support for Windows desktops and desktop applications including Microsoft Office Experience of TCP/IP networking and troubleshooting including Local and Wide Area networking Experience with backup and restore of servers using Backup Exec. Knowledge of the following would be beneficial: routers, switches, firewalls (Sonicwall/Cyberoam), VPN’s, Mobile devices IOS & Android. Well-developed problem solving skills. A logical approach to problem solving. Excellent telephone communication in English. Excellent written communication in English. Other languages a bonus. Role: Provide first-line remote support to all clients. Respond to allocated calls within contracted service levels (SLA's). Appropriately categorize, prioritize and monitor tickets and service requests, escalating those which you cannot resolve in a timely and efficient manner. Keep open tickets up to date and communicate updates with customers. Deliver an exceptionally high level of customer service to all our clients. Always take that extra step to exceed customer’s expectations. Produce accurate and detailed technical documentation. Update documentation produced by others. Actively contribute to on-going process improvement within the service desk Perform other duties or special projects as assigned Documenting solutions and workarounds to problems Please contact us for application instructions.

Our client in Port Elizabeth, successful Audiology practice, is looking for an Office administrator and medical receptionist r to join their Newton Park branch. Ple Please visit www.panlila.co.za for further details about this job. Essential skills & other requirements: · Multi-tasking & flexibility · Telephone skills, including experience with telephone system with multiple incoming and outgoing telephone lines · Customer service & people skills · Time management, attention to detail & organizational skills · Computer literate (high proficiency in Word and Excel essential), including ability to type · Interest in learning about technology and new products, including apps and connectivity with hearing aids · Ability to learn new procedures · Fluency in English & Afrikaans · Own transport · Reception and/office administration experience will be beneficial · Willing to touch hearing instruments and check small components (eye sight important) · Customer service Type of Contract: Full-time, Permanent Salary: R14 000 per month gross Working Hours: Monday to Friday 08:00 to 17:00 Application Method: · Applicants who meet the above requirements are welcome to apply with CV to admin@panlila.co.za · Please make sure that you include the name of the job / position that you are applying for in the SUBJECT section of your email. Closing Date for Applications: 5 March 2021 Late applications will not be considered. All applicants must be willing to undergo assessment of competence, security and credit clearance checks in order to be considered for the position. If you have not heard from us within 2 weeks of the closing date, please consider your application to be unsuccessful.

RESERVATIONIST R - Medical aid& Provident   Job Summary: To ensure the highest standard of performance and service is achieved when reserving accommodation and additional services for the Hotel. To ensure the accuracy of all reservations to ensure exceptional guest service.   Minimum Requirements:   Matriculation certificate (or the equivalent) Hotel Management Diploma would be an added advantage. Minimum of 2 years experience in a similar position Fully computer literate in MS Word, Excel and outlook   Key Responsibilities:   To be fully familiar with the short and long term availability of the hotel To up sell wherever possible To ensure that all telephone enquiries are handled politely and professionally and that your telephone technique etiquette and voice tone are appropriate Ensure that all written (fax and email) reservation enquiries are professionally responded to within 4-6 hours Effectively control and manage any overbooking situation, in accordance with the Hotels overbooking process. To bring any overbooking situation to the attention of the Reservations Manager Ensure all deposits are requested and pro-forma invoices timeously forwarded. Follow up on all voucher, guarantees and deposits  Ensure that all details for the following days arrivals are accurate and complete including reservations requests, rates and web availability updates, deposits and payments due etc.   To apply please send a copy of your CV to or call , if you do not hear from me within 2 weeks of applying, please consider your application unsuccessful.  

Our client is seeking a female/male with telesales experience and hardware knowledge.  You need to be a 'HUNTER' - Telephone sales - Customer Data Maintenance - Reporting - Order processing - Customer service - Support of the external sales force Minimum Requirements: -  Work experience in sales admin/ customer service - Matric - Fluency in English/Afrikaans (Bilingual) - Excellent telephone manners. - Strong administrative skills. - Proficiency in MS Excel, Word, Outlook and order processing. - Self motivated, loyal, positive personality Salary: Market related Basic + Com + 50% Medical Aid contribution + 7.5% Pension contribution. ** Preference will be given to candidates with the relevant qualification to sales. PLEASE FORWARD A FULLY DETAILED CV WITH A RECENT PORTRAIT PHOTO.  

Please Phone ( or Email in MS Word Format to Experienced Sales Support/Telesales person - Min 2 years working experience in Tele Sales /Customer Service MUST have MATRIC/GRADE 12 - Totally fluent in English & Afrikaans - Excellent Telephone Manners - Strong Admin skills - Proficiency in Excel Word Outlook & Order Processing - Team Player - Self Motivated - Telephone Sales - Customer Data Maintenance - Reporting - Order Processing - Customer Service & Marketing

Alberton based business needs experienced, trustworthy, hardworking lady office administrator.   Character trades: Energetic, Trustworthy, Reliable, Presentable, Hard worker, Honest, Punctual, Proactive, Initiative, Excellent Communication skills   Minimum Requirements: Matric Computer Literate - Office word, Office excel, MS Outlook, Internet, etc. Excellent telephone skills - Must have! Customer Liaison - telephonically and face to face Previous experience an advantage, full training will be provided (Industry related training) Job Requirements Accurate data capturing Typing & processing of: Quoting, Job cards, Invoicing, Statements Timeously delivery to clients either by fax, email or hand, of Quotes, Invoices, statements,or stock when necessary Creating job cards & scheduling of service bookings with clients Following up on service bookings & progress of team/s Dealing with customer queries and prompt resolving of queries, etc. All office administration Able to deal with telesales and face to face calling on customers Customer follow up calls of work done & work to be done   Competencies Must have - Great telephone skills - not negotiable Neat & presentable at all times Deadline orientated - goal driven Fully bilingual - written & spoken - English and Afrikaans Planning, organising & time management skills Be able to function under pressure, be flexible & maintain positive attitude and work performance Must be a team player but also be able to work independently Responsible self motivated person Reliable & Trustworthy Must have drivers license Must be situated in Alberton Area Some business sense and be able to use own initiative General If you are serious about your work ethics and are a hardworking go-getter, please email your cv to   Salary is negotiable and will depend on experience   3 Month trial basis   Office Hours: Monday to Friday 7:30 am to 4:30pm - You may be required to come in earlier or leave later, total flexibility on this will be advantageous.      

Spares Consultant Introduction We are looking to recruit a Spares Sales Consultant in our Hillcrest Branch. This is highly pressurised environment and would ideally suit someone with the retail experience in ordering of spare, liaising with suppliers and sales. You must be able to deal with the customer queries, order, technicians, and quotations. You must have an excellent telephone. Minimum Requirements Matric Retail Experience Experience in ordering spares PC Literate Excellent communication skills Can Mutli task Has a friendly and approachable disposition Can work Retail Hours Job Specifications Main tasks and responsibilities; Deal directly with customers either by telephone, electronically or face to face Log the customer query onto the system Dispatch technicians to service calls logged Provide customers with required quotations promptly Order spares for customers on request Handle and resolve customer complaints and queries Manage customer accounts Keep accurate records of customer interactions and transactions Communicate clearly at all times with both customers and co-workers Key Competencies: Interpersonal skills Communication skills – verbal and written Listening skills Attention to detail Data collection and ordering Customer service orientation Adaptability Initiative Able to work under pressure We look forward to hearing from you. Kindly ensure you list your salary expectations.

Build maintenance cleaning services – Contractual cleaning services cater for day to day maintenance of building, shopping complex, trade centre, factory, workshops, warehouse, sport stadium and complex, theme park, concert hall, schools and etc..Post construction cleaning services – Initial cleaning services cater for newly constructed building prior to hand over of vacant possession..Floor care services – A treatment and cleaning system cater for the maintenance of all types of granite, marble, natural stone, ceramic, wooden, synthetic and fabricated floor finishes..External high level cleaning services – Intensive cleaning services cater for curtain glass wall and concrete, tiled and aluminum wall cladding. Office care services.General cleaning and tea lady services cater for corporate office..Telephone sanitation services cater for cleaning and sanitation of telephone in office. Trans care services.Terminal cleaning services – A cleaning system cater for day to cleaning of high – traffic environment i.e. airport, railway station and bus terminal..Cabin cleaning Home care services.Spring cleaning services – Intensive cleaning cater for residential house and apartment..Housekeeping services – General in – house cleaning services cater for luxurious apartment, hotel and hostel. Carpet care.Steam extraction service – An intensive cleaning system cater for natural wool and synthetic fibre carpet and fibre upholstered sofa. Waste disposal.We also provide the service of waste disposal on daily basis from your premises to the waste yard (waste disposal bin will also provide if required) Sewerage services.We also provides sewerage services both on monthly basis an on basis. We offer your good self a complete package that is required by the industry by providing cleaning services, waste disposal and also sewerage services. By doing so it will help your good self in searching three varies contractor. We believe that we will be able to serve you better in this way. Window care services.High level, lower level interior and exterior

NB: Advert Submitted on-behalf of a client. Our client has a vacancy for an inbound Contact Centre Agent to provide an important service to their customers. The hours of work are between 8am till 9pm, Monday to Friday and between 9am and 5pm on Saturday, 7 hours per shift, on a rotational basis. The key purpose of the role is to manage customer contact (including calls, email and letters) in a polite, professional and appropriate manner ensuring that an accurate response is given in compliance with the operating procedures. Successful applicants will need to ensure that in responding to requests by customers, data protection guidelines are strictly adhered to. They will also be required to log information accurately to a central database and carry out other additional administrative duties as required. The successful candidate must: Have experience of working in a role with telephone call handling Excellent customer service skills Excellent attention to detail with high levels of accuracy Basic working knowledge of MS Office Effective communication skills with excellent telephone manner Excellent listening and questioning skills, with the ability to extract detailed and relevant information Able to use own initiative and to work within defined procedures Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available. Submit Application to: janine@nexdirect.co.za Salary: R12000 Job Reference #: BRCSEC369

We are seeking a Lodge Receptionist to join our highly successful team, the ideal candidate will have a minimum of 1 year reception experience within the Hotel and Lodge Environment. Computer literate Clear concise communicational abilities on all levels Proficient verbal and written skills Presentable and reliable Answer and direct telephone calls Assist with queries and guests complaints Make reservations, adjustments to reservations Process payments and compile invoices of guests stay Daily reporting and handovers Guest check ins and guest check outs Have good Administration abilities and work well under pressure Excellent customer service Excellent telephone etiquette Bilingual – English and Afrikaans – Advantageous Prepared to work shifts.

Nightshift Controller Stellenbosch, Cape Town R CTC   Introduction: A dynamic managed logistics company whose strength lies in their capacity for large load volumes. This company is looking to acquire a Nightshift Controller to join their fast paced, detailed focused Western Cape division.     Minimum Requirements: Ø  Grade 12 or NQF 4 equivalent Ø  2 – 3 years experience within a FMCG environment Ø  Excellent  telephone communication skills Ø  Good writing skills Ø  Proficient in MS Office Ø  Neat and punctual with ability to organize Ø  Ability to work nightshifts Ø  Own transport Ø  Experience within a transport control-room environment Ø  A professional and service driven approach to deal with vendors, drivers and clients       Job Overview:   The successful incumbent will be reporting directly to the Regional Operations Manager. It is rotational shifts 7 days a week.  The incumbent will be responsible for, but not limited to the following: Ø  Expediting the collection and delivery of loads after hours. Ø  Immediately notify relevant Operations Controllers about exceptions on loads (via telephone and e-mail). Ø  Adhere to incident/accident protocols and procedures. Ø  Adhere to CHEP Pallet procedures. Ø  Debriefing dayshift. Ø  Pro-active communication with loading and off-loading points, vendors, Controllers and Management.   This position offers an exciting opportunity for an incumbent who is responsible, confident and is result driven. Provident fund is compulsory and candidates must be able to speak Afrikaans.  If you meet all of the criteria above send your applications to by or before 17hst of October .   Should you receive no feedback within 14 days consider your application as unsuccessful.

Fast growing consumer technology company based in Cape Town is expanding quickly and requires 3 telephone support agents to work at their customer service centre. The customer service centre is open 7 days a week and your will be required to work at least one weekend per month. The role requires you to have at a full matric certificate with a higher grade pass in maths and science and experience in a customer service facing role. A further diploma in computer studies or similar subject wil be advantageous. In addition to the above you will need to be proficient in the use of computers and the internet as well as display an in-depth knowledge of how computers work. You must reside within 30minutes commuting time to our service centre which is in Blaauwberg Road close to Marine Circle. If you are successful in obtaining an interview, you will be tested on your knowledge of computers and your ability to provide a professional level of customer service. Please contact us to apply.

Description:  Office Administrators  A well established event consulting service seeking an Office Administrators to fill a new admin position on a permanent contract. Looking for a smart and well presented individual with good telephone manner. Duties - Answering incoming telephone calls - Client follow up - Sending letters to clients - Emailing  Salary R monthly Call now: