ADMINISTRATOR - SERVICE CONTROLLER IN EAST LONDON

NB: Advert submitted on-behalf of a client! What we need you to do: Schedule appointments for Pest Control Technicians – both routine maintenance and emergency call outs Maintain an effective and accurate log of completed and pending client site visits Deal with general enquiries from clients and building long-standing effective relationships Answer incoming calls from customers to log emergency call out requests Invoice customers, chasing outstanding payments as necessary Undertake general administrative duties. Responsibility: Your skills and attributes will include: A tenacious, highly organised and pro-active individual – You will be process orientated and will be a driving force to ensure consistent delivery. Skilled at working in a fast-paced environment and have the flexibility to adapt and react quickly when priorities change A clear, confident, articulate communicator – You will have high standards of written and oral English and an outstanding telephone manner An excellent relationship builder – You will be practiced at engaging with stakeholders and customers at all levels, building rapport and forging long-standing relationships A highly-organised individual – It goes without saying that you will possess exceptional organisational and prioritisation skills with high attention to detail Adept at conflict resolution – You will be skilled at dealing with issues in an empathetic and pragmatic fashion, employing tact and diplomacy to ensure timely and complete solutions IT Literate – You will have a good understanding MS office packages. Experience of working in a Pest Control environment would be desirable. Interested? Email CV to: smith@erprogram.co.za Salary: R13000 Job Reference #: BRXAGC258