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Technical customer service


Top sales list technical customer service

South Africa
Well Established BPO, situated on Claremont main road, are looking for Technical Customer Service Agents to render their services to the UK market.  Requirements: Matric - non negotiable Minimum of 6 months customer service experience (call centre or high end retail) Knowledge of smartphones Clear criminal record Clear and neutral accent - must be understandable for the UK market Well groomed SA ID Earning potential: Between R34 and R44 per hour (depending on performance) Medical aid, shift allowance, company insurance and transport home after work.  Shifts are rotational between 9am and 12pm (8-9 hour shifts) Applicant must be available to start ASAP. To apply: Please call or please send your cv to Good Luck!
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South Africa
Well Established BPO, situated on Claremont main road, are looking for Technical Customer Service Agents to render their services to the UK market.  Requirements: Matric - non negotiable Minimum of 6 months customer service experience (call centre or face to face) Knowledge of smartphones Clear criminal record Clear and neutral accent - must be understandable for the UK market Well groomed SA ID Earning potential: Between R34 and R44 per hour (depending on performance) Medical aid, shift allowance, company insurance and transport home after work.  Shifts are rotational between 9am and 12pm (8-9 hour shifts) Applicant must be available to start ASAP. To apply: Please call or please send your cv to Good Luck!
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South Africa
Customer Service Agents Customer Service Agents NeededO'DWYER personnel – Cape Town, Western Cape Customer Service Agents O'DWYER personnel – Cape Town, Western Cape Customer Service Agents O'DWYER personnel – Cape Town, Western Cape POSITION: English Speaking Customer Service Agents  Salary: Market Related  Duration: Rotational Shifts  Location: Cape Town About the company: My client is part of a Holdings Company that has been in existence since . Duties Include: • Providing excellent customer service • Ensure monthly targets are achieved  • Assist customers with all product related queries • Update customer details on system Requirements: • Matric • 1 year customer service/call center experience  • Must be available to start immediately! • Must be punctual and willing to go the extra mile • Credit & Criminal Clear What to include: • Detailed cv (Please include month and year employed) • Reason for leaving last employ  • Current salary  • Required salary  • Please indicate race for BEE purposes • Please note only Candidates that meet the required minimum will be considered coupled with information requested above. • We regret that we cannot contact all applicants regarding their status.  • For more vacancies visit our Page on Facebook: O’Dwyer Personnel • Alternatively follow us on Twitter: OdwyerPersonnel
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South Africa
CUSTOMER SERVICE REPRESENTATIVES You will be responsible for taking calls from customers, in a timely and professional manner, assisting them with general account maintenance and billing enquiries. Previous call centre experience is advantageous, but not imperative(Will be trained on product and services). Good phone manner, general etiquette and a genuine passion for customer service are the desired attributes that this role requires. pm Salary R School leavers welcome. Email your CV to:
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South Africa
CUSTOMER SERVICE REPRESENTATIVES You will be responsible for taking calls from customers, in a timely and professional manner, assisting them with general account maintenance and billing enquiries. Previous call centre experience is advantageous, but not imperative(Will be trained on product and services). Good phone manner, general etiquette and a genuine passion for customer service are the desired attributes that this role requires. pm Salary R + Commission School leavers welcome. If you meet the above, then email your CV to:  
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Paarl (Western Cape)
Customer Service Agents Wanted Hero Holdings is a young dynamic Debt Review company and we see ourselves as one of the leading agencies when it comes to innovation and doing things differently, more efficiently and effective as possible.We are looking for an experienced office administrators and Customer service agents to join our fast growing team.Experience needed:
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South Africa
CUSTOMER SERVICE REPRESENTATIVE - SAPCUSTOMER SERVICE REPRESENTATIVE required by Cape town-based manufacturing company.Job purpose:Service customers by taking orders Placing orders on the system Confirming stock ready dateLiaise with client with delivery date Confirm order - plan delivery and date Confirm receipt of order Handle stock, pricing and delivery queries Ensure order file maintenancePrincipal accountabilities: Order taking Delivery planning Delivery confirmation Queries Back orders Credit queries Resell / Pricing Maintenance of Order FileSalary:RCall now:
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South Africa
Customer service consultants needed urgently in Johannesburg. With or without experience. Salary R - Rp/m. Call:
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East London (Eastern Cape)
Customer Service Consultant required for busy retail store. Temp position available at R22.00 per hour. Candidate will be responsible for assisting walk in customers. Email CV: charker@mweb.co.za
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South Africa
Our client based in Woodstock seeks to employ well spoken, tenacious and committed, Customer Focused Individuals for their technical campaign. As a customer service representative you will be dealing with an International client, so you need to be professional and efficient at all times. You will be required to work rotational shifts - Monday to Sunday between 5.00am and 8.00pm (5 days on and 2 days off) You will be required to work 9 hours per day with an hour lunch. Subsidised transport will be available for later shifts. The latest shift finishes at 8.00pm. Shuttle services will be provided free of charge from the Cape Town station to the company from 5.30am to 6.00pm, every 15 minutes. You will also receive a subsidised lunch and free fruit and smoothies daily. Salary starts at R per hour for 4 weeks of training, then moves to R per hour and eventually to R and at this stage Medical Aid and Life Insurance will be applicable as a company benefit. REQUIREMENTS: Matric - Essential Must be criminal clear Must be credit clear - OR not blacklisted for more than R Must have at least 6 months Customer Service experience - Retail experience also qualifies. Apply today - Limited seats. Email:
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South Africa
IMMIGRATION CUSTOMER SERVICES ADMINISTRATOR   We are looking for a highly motivated individual to join our dynamic team of young professionals in our expanding Immigration Services department.      Your should have: ·         Excellent written and verbal communication skills ·         Strong organisational skills ·         A critical evaluation of your own performances ·         An ability to work under pressure ·         Be able to meet stringent deadlines ·         Able to work in a team environment   We offer in-house training for the technical aspects of the administrative position.  A professional, friendly and dutiful attitude toward customer service is critical for your successful.   Minimum requirements: -          Minimum 3 year office administration experience -          Minimum 2 year client communication experience -          Strong Administrative and Analytical Skills -          Must have an excellent command of the English language and be comfortable communicating telephonically with our corporate clients -          Computer literate Permanent contract offered.  Salary starting at R.  Negotiable according to experience.   Please submit your CV to .  REF: SENPRI001
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South Africa
Will be responsible for client communication and certain technical aspects related to installations Must be computer literate, MS Word, Excel and PowerPoint will be needed. Be deadline driven with excellent customer service skills.  Please attach your CV to this ad and kindly let me know what you are currently earning please? Ref: N
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South Africa
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly.  This is a permanent position and shift work will be required.   Key responsibilities ·         Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries delivering customer value at first point of contact ·         Identify and understand customer needs in order to provide a consistently high quality service  ·         Effectively promote the client’s products and enhance customer experience and loyalty ·         Provide accurate information on products and services to ensure consistency across the organisation and provide a reliable and trustworthy customer service ·         Escalate any queries, complaints and operational or regulatory risks to the relevant team to ensure they are handled and resolved in a timely manner ·         Ensure action is taken to increase customer retention, loyalty and build a credible reputation ·         Operate customer related information systems (GDS) to the required standard maintaining accurate and secure records ·         Understand and adhere to the company and department standards, policies and  procedures ·         Adhere to procedures, in particular, to promote a culture where customers are treated fairly and are properly informed   Skills, experience and attributes •        2 years experience in the travel, tourism or customer service industry •        Grade 12 or equivalent •        12 months travel and tourism training or relevant training essential •        GDS training system, preferably Amadeus, Sabre & Galileo •          Knowledge of airline industry  with basic knowledge of fares and ticketing and intermediate knowledge of a GDS •         Excellent understanding or experience of delivering great customer service to a customer •        Above average computer literacy and excellent data capturing skills •        Confidence and ability to articulate in a clear and concise manner •        Excellent English verbal and written communication skills •        High degree of patience and assertiveness with excellent rapport-building skills •        Conflict resolution skills •        Easily builds trust and credibility with customers •        Remains focused in order to handle objections •        Target-driven in order to achieve or exceed KPI’s •        Customer focus and service orientation •        The ability to work well under pressure If you meet the above requirements, please attach an updated copy of your cv.
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South Africa
Our Client is looking for a Customer Service Manager who will act as a liaison between our client and their customers.  The candidate will be responsible for the management of the Helpdesk and IT Support departments as well dealing with customer queries. Key Responsibilities  Managing the efficient functioning of the Helpdesk and IT Support departments  Maintaining a good relationship with internal and external customers Providing help and advice to customers the products or services Attending to all calls, inbound and outbound, from internal and external customers within SLA  Communicating courteously with internal and external customers Providing thorough and efficient feedback to clients Investigating and solving customer problems and queries Analysing statistics or other data to determine the level of customer service the company is providing and opportunities to improve customer service. Writing reports analysing the customer services the company provides Coaching and training staff to deliver a high standard of customer service Learning about the company’s products or services and keeping up to date with changes  Developing customer service procedures, policies and standards for your organisation or department Management of relevant stakeholders System support and maintenance  Ensuring each team meets functional objectives Operational cross-training Performance management HR-related tasks  Business unit expenses and chargebacks Administrative duties Minimum Requirements: Matric/Grade 12 essential with Certificate/Diploma in Customer Service, Management & Leadership Computer literate on MS Office (Word, Excel, PowerPoint etc.) Strong written and verbal communication skills 2-3 year’s management experience of a group of minimum 5-10 team members Must be fully bilingual and well-spoken in English and Afrikaans Ability to work under pressure and meet tight deadlines Ability to build strong relationships  Planning and organising Decision-making skills Conflict management
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South Africa
This is a permanent position and successful candidates will be required to work shifts. Key responsibilities: ·         To follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries, delivering customer value at first point of contact ·         To identify and understand customers’ needs in order to provide consistently high standards of quality customer service  ·         To effectively promote and cross-sell the UK client’s products and services to complement existing products (where applicable) and enhance customer experience and loyalty ·         To provide accurate information on products and services to ensure consistency across the organisation and provide reliable and trustworthy customer service ·         To ensure action is taken to increase customer retention and loyalty and to build a credible reputation ·         To operate customer related information systems to the required standard, maintaining accurate and secure records.   Knowledge, skills, experience and attributes: ·         Excellent English communication skills (verbal and written) with a neutral accent ·         Call centre experience preferable ·         A minimum of two years of customer service experience demonstrating confidence and the ability to articulate in a clear and concise manner ·         Above average numeracy skills ·         Computer literacy in order to operate multiple customer related information systems ·         A healthy balance of patience and assertiveness ·         Conflict resolution skills and the ability to easily build trust and credibility with customers ·         The ability to remain focused in order to handle objections and the ability to work well under pressure  If you meet the above requirements, please attach an updated copy of your cv.
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