TELLER E IN SOUTH AFRICA

Job Requirements · Manage costs / expenses within approved budget to achieve cost efficiencies. · Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions. · Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members · Proactive supervision of people to avoid customer breakdown by managing and resolving all customer queries efficiently, and within agreed timelines. · Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information. · Comply with governance in terms of legislative and audit requirements. · Track, control and influence activities with the specific aim to increase and improve operational efficiencies. · Collate, manage and report on daily / weekly / monthly operational progress as aligned to strategic objectives. · Ensure appropriate skilling and adequate capacity of team members for the adherence to operational and service standards. · Manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies. · Manage personal and Team Management development to increase own skills and competencies for the Team Leader function and future Managerial growth opportunities. Additional Details · Grade 12 · 2 years related