Ict services

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Purpose of the position: The Service Centre Manager will be responsible for the day-to-day service delivery run-efficiencies of ICT. This includes end-user training, application support, user access management as well as 1st and 2nd line user support and communication through the Contact Centre. Key performance areas will include, but are not limited to: Define and agree attainable service level agreements for service deliverables with business - during working hours as well as after-hours for all ICT user support requirements; Manage service levels relating to the provision of service deliverables by internal teams as well as by 3rd party service providers; Development of training material and facilitating training interventions; Provide support through a global Helpdesk software support infrastructure and focussed service teams; Establish and manage a global user access management system support infrastructure to maintain user profiles and access to systems and services on a global basis; Develop policies, standards and procedures to govern service delivery; Communicate and inform user base of ICT events, changes and incidents. The successful candidate must have the following experience/skills: A relevant tertiary qualification; A sound ICT background with at least 5 years relevant experience; Exposure to the management of service level agreements and 3rd party services; Strong people management skills; Strong administrative ability with a high attention to detail; Excellent written and oral communication skills. Please contact us to apply.

We do the following: Fibre Optic Links New network link We provide structured voice and data cabling solutions to the following ICT services: Data VoIP Point Of Sale Wireless Access Points IP CCTV Access Control Other Network Peripherals Please call us for a business profile or quotation. We work nation wide.

Leseka Technologies is a specialist ICT and Electronic Security Solutions company that was established in to provide a wide range of security related products and IT services. The company is black-owned and has a successful track record of delivering world–class security and ICT solutions and services. Get the service that you deserve. For more information visit tradecheck.info Contact Lesego for enquiries and free quotes (office and after hours) –

Job Position: Junior ICT Engineer Desktop and Client Support Ref: 3430 - Lauren Location: Port Elizabeth Salary: R8000 to R10 000 per month commensurate with experience and qualification 3 month probation period Qualifications / Requirements: • Grade 12 and tertiary qualifications • Minimum of 1 to 3 years working experience after qualification in similar role • Experience in the following: - MCSE and / or Cloud 365 certification - MS Server 2016 - MS Active Directory - MS Exchange - Office 365 and Tenant Management - MS Azure fundamentals - Cisco and CCNA skills - Routing and Mikrotik skills - Backup knowledge on Veritas backup Exec, Acronis • Ability to work under pressure and maintain existing clients infrastructure • Positive and friendly disposition Key Performance Areas: • Achieve technical targets • Maintain existing clients infrastructure • Liaise with technical staff and manage services • Helpdesk support and migrate to assist onsite Responsibility: Qualifications / Requirements: • Grade 12 and tertiary qualifications • Minimum of 1 to 3 years working experience after qualification in similar role • Experience in the following: - MCSE and / or Cloud 365 certification - MS Server 2016 - MS Active Directory - MS Exchange - Office 365 and Tenant Management - MS Azure fundamentals - Cisco and CCNA skills - Routing and Mikrotik skills - Backup knowledge on Veritas backup Exec, Acronis • Ability to work under pressure and maintain existing clients infrastructure • Positive and friendly disposition Key Performance Areas: • Achieve technical targets • Maintain existing clients infrastructure • Liaise with technical staff and manage services • Helpdesk support and migrate to assist onsite Salary: R8000 to 10000 Job Reference #: Junior ICT Engineer Desktop and Client Support

Job Position: Junior ICT Engineer - Desktop - Client Support Ref: 3430 - Lauren Location: Port Elizabeth Salary: R8000 to R10 000 per month commensurate with experience and qualification 3 month probation period Qualifications / Requirements: • Grade 12 and tertiary qualifications • Minimum of 1 to 3 years working experience after qualification in similar role • Experience in the following: - MCSE and / or Cloud 365 certification - MS Server 2016 - MS Active Directory - MS Exchange - Office 365 and Tenant Management - MS Azure fundamentals - Cisco and CCNA skills - Routing and Mikrotik skills - Backup knowledge on Veritas backup Exec, Acronis • Ability to work under pressure and maintain existing clients infrastructure • Positive and friendly disposition Key Performance Areas: • Achieve technical targets • Maintain existing clients infrastructure • Liaise with technical staff and manage services • Helpdesk support and migrate to assist onsite Responsibility: Qualifications / Requirements: • Grade 12 and tertiary qualifications • Minimum of 1 to 3 years working experience after qualification in similar role • Experience in the following: - MCSE and / or Cloud 365 certification - MS Server 2016 - MS Active Directory - MS Exchange - Office 365 and Tenant Management - MS Azure fundamentals - Cisco and CCNA skills - Routing and Mikrotik skills - Backup knowledge on Veritas backup Exec, Acronis • Ability to work under pressure and maintain existing clients infrastructure • Positive and friendly disposition Key Performance Areas: • Achieve technical targets • Maintain existing clients infrastructure • Liaise with technical staff and manage services • Helpdesk support and migrate to assist onsite Salary: R8000 to 10000 Job Reference #: Junior ICT Engineer - Desktop - Client Support

We are an innovative, and dynamic Managed ICT services company, currently expanding and seeking skilled individuals. Being a market leader in our industry, we aim to provide an exceptional and stimulating work place. We offer a challenging, friendly and rewarding environment. We are looking for a Client Support Technician to join our team as soon as possible. Job description The client support technician’s responsibility is to be the first point of contact for Adept’s clients and the rest of the company. This position requires the technician to field calls and respond to tickets logged via the helpdesk syste s. This is to be done either via troubleshooting the issue and then resolving or escalating to the relevant departments. Qualifications CompTIA N+, A+, L+ or equivalent MCSA or equivalent Advantageous CompTIA Security+ or equivalent CompTIA Server+ or equivalent MS Office 365 Fundamentals or equivalent CCNA will be extremely advantageous Skills At least 2-3 years experience in a similar role Strong knowledge on Internet fundamentals Strong hardware, software and network troubleshooting skills Experience within a helpdesk environment Experience working within Windows, OS X and Linux desktop and server environments Advantageous Experience with routers and firewalls Personal competencies Exceptional communication skills Problem-solver Self-starter Attention to detail Team player and able to work in group environments Passion for technology A strong need for personal growth Only applications through the link will be accepted.

Company Based in Jhb is looking for an IT Field Support Technician based in Nelspruit. MUST BE mobile and have a reliable car. Role Troubleshoot/Identify and resolve hardware, software, application and operating system issues; Install and configure end users’ computers and required peripherals; Provide ICT Technical support and maintenance to end users; Coordination of multiple procedures or systems; Administrative support - planning, scheduling and coordination of processes and systems Maintain ICT Inventory of hardware, software and resources; Provide training to new users of existing Technology; Provide technical assistance - Monitoring and managing Local Area Network (LAN), Wireless Local Area Network (WLAN), Job Requirements National Certificate/Diploma in Information Technology or equivalent (NQF 5); +5 years’ functional experience working in an ICT environment providing ICT Technical support services; ICT Certificates in N+, A+, MCSE or equivalent will be an added advantage; ICT Internal Control and risk management; Problem solving and analysis; Good understanding of the technical aspects of ICT goods & services Good understanding of OHS Must have a smart phone and agree to tracking Must be willing to work on alternate weekends and afterhours as part of Standby agreement.

Software Developers, specialising in asset management systems, seeks a Support Consultant to participate in the migration to new contact centre system and ensure a stable and reliable ASP service for their partners and clients and act as a company ambassador.   You will be required to identify and understand client’s requirements and provide practical solutions, ensure records and systems are maintained in the contact Centre and insure adherence to SLA timeframes are met. You will manage the ASP servers, security of clients data and optimize the configurations of the server. Your KPA’s will be BUG, Modification and user support, software and associated ICT infrastructure support and management of Hosted Services.   You should have a Matric Qualification and post matric qualification in ICT.   It would be advantageous to have experience with other CMMS systems. It will be a big plus if you have been exposed to relevant asset management system.   Mail your CV to:   anthonyjobs(at)wcp.co.za

Senior Specialist Solution Architect (Telecoms sector) – East London Salary: R per annum (neg) Type: One year contract Main Purpose • To interact with customers to gather technical requirements, architect customer networks and compile solution proposal documentation in the converged communication space as part of the Sales process. Job Objectives • Perform role of interface between customer, commercial and technical entities by translating between business requirements and technical specifications. • • Provide a solution focused consultancy service to clients e.g. blue chip companies, SMEs, local, provincial and national government. This will be in support of sales and presales colleagues, which will entail the analysing of complex customer requirements • • Provide high level assistance and support prior to solution implementation, during solution implementation and post solution implementation. • Build and maintain productive relationships with key clients, internal groups within the company, suppliers and partners. • Deliver presentations to customers on existing and emerging technologies as well as the benefits or impact of these on customers. • Identify opportunities within client environments for solutions or new product development. • Respond to business and wholesale customer queries as per request for information (RFI) and request for proposal (RFP) documents. • Conduct research on and keep abreast of ICT trends to identify new product opportunities. Utilise solution design experience and expertise to provide input into and create architecture for new product development. • Regularly meet with the internal parties; e.g. Products and Engineering teams; as well as external parties; e.g. suppliers and partners; in order to understand internal and external roadmaps, technology strategies and product strategies. • Review and assess all existing products and services or those being considered by Vodacom in terms of its applicability and impact on business customers. Job Specific Requirements Job Knowledge: • Knowledge of converged solutions design and development e.g. fixed mobile convergence, triple or quad play services and unified communications. • Cross Domain Technology Architecture knowledge coupled with implementation experience including a combination Job Related Skills: • Business acumen and ICT awareness. • Outstanding presentation and communication skills. • Excellent Interpersonal skills. • Negotiation skills. • Technical writing skills. • Research skills. Job Experience: • 5-10 Years relevant experience in IT or Engineering (essential). • Industry certification e.g. Cisco (CCNA/CCDA and above), CISSP or similar (preferred). • In-depth knowledge of various technology architecture domains and convergence (preferred). Education: • 3 year Degree in IT or Engineering related field (essential). Please forward your cv to:

Account Executive- (Telecoms Sales)- Durban- Rk basic + Comm ROLES & RESPONSIBILITIES: To meet and exceed monthly sales targets through the generation of new business for the full suite of Telecom solutions.   Create a business development strategy based on market analysis and a comprehensive understanding of the Telecom offering and positioning To execute all required activities to generate new business opportunities (cold calling, networking, referrals etc) Continuously maintain a sound knowledge of the company’s products, commercials, policies and procedures, in order to identify and progress new business opportunities that meet the company’s strategic and profitability goals Qualify all new prospects and progress sales activity to deliver against required revenue target /GP Develop and effectively manage strong relationships at multiple levels within prospects Facilitate the installation process for new business and manage the client relationship until handover to a designated Account Manager Constantly provide feedback to management as to market requirements and conditions relating to the company’s offering and positioning Provide regular sales reports as required by management for pipeline and forecast analysis SKILLS, COMPETENCIES & ATTRIBUTES: The ability to generate viable new sales prospects on a continual basis, while simultaneously managing the sales cycle of each prospect with the objective of concluding sales in accordance with monthly targets is critical. Sound understanding of telecommunications, networking & data services Persuasive and articulate communication skills (including written, verbal and presentation) Prospecting skills and cold canvassing techniques (telephonic, personal networking etc) A professional, positive, self-starter, self-motivated with a high level of tenacity Efficient and effective learner General assertiveness with good inter-personal skills Stress tolerance Problem solving skills Client liaison and customer service principles  Sound business acumen Matric certificate and tertiary qualification (preferably in a business related subject) Minimum 2 years’ experience in an ISP or telecommunications sales capacity with proven track record of reaching and exceeding targets Min 3 years’ experience in ICT industry Kindly send your CV in word format to apply Servipro Staffing Solutions www.staffing-solutions.co.za Follow us on twitter @Serviprostaffin and like our facebook page  https://www.facebook.com/Servipross 

ON SITE TECHNICIAN  | IT INDUSTRY | MONTAGUE GARDENS R BASIC AND INCENTIVES |  URGENT POSITION | START ASAP   Our client is a prominent distributor of ICT equipment, products and services to the African continent  within the IT industry. They are seeking a  ON SITE TECHNICIAN  to join their team. The successful candidate will be responsible for  troubleshooting and repairs. Reporting to the Technical manager.   REQUIREMENTS A+ Certification. Be able to work in a pressured environment. Be able to complete jobs quickly & efficiently. Excellent communication skills required. Be willing to go the extra mile & complete tasks quickly. Excellent technical skills required. Be able to diffuse delicate situations in a professional manner Valid Driver’s Licence. Minimum 3 years’ experience in the IT Industry. Good timekeeping. Server knowledge would be an advantage.   KEY RESPONSIBILITIES Hardware troubleshooting & repairs to desktop systems, notebooks and tablets. Component testing& repair / replacement. Software recovery& repair – all OS’s. Ability to troubleshoot communications devices i.e. network LAN’s / WAN’s. Support SLA`s – Government, retail and Channel. Schedule on-sites with users and stick to commitments Maintaining job card updates on call logging system & customer feedback on repairs. Ability to resolve call before attending to site if possible. PERSONAL ATTRIBUTES High level of energy Good administrative skills Customer service Orientated A high level of perseverance Empathy, ability to identify with the needs of customers & staff Technology driven   APPLY WITH YOUR MOVE PERSONNEL - TODAY! Email your Updated CV to     *Only shortlisted candidates will be contacted for Interviews with our Consultants. This will be within 2-3 days of applying. You will receive an automated response to your email which will confirm that we have received your CV.   If you have not heard from a Consultant within 3 days of applying, please consider your application to be unsuccessful.   With Us, It’s All About You!

Product Manager – DEVICES MIDRAND | SALARY R – R | URGENT POSITION |  START ASAP Our client is a prominent distributor of ICT equipment, products and services to the African continent within the IT industry. They are looking for a Product Manager responsible for Devices. The portfolio includes Desktops, All-in-Ones, Notebooks and Tablets.   KEY RESPONSIBILITIES Understand the technical details of Mobile Devices (Tablets& Mobile Phones) Have an excellent understanding of device functionality, operating systems and applications Understand the price points and competitive (market position) Together with the GM, help to define the Mobile Device range roadmap Promote the brand Mobile Device range internally (to sales) and externally (to customers) Map a customer’s mobility business needs into the product Mobile Device range Support sales by helping to prepare quotes and proposals for new and existing customers Build and retain relationships with the original device manufacturers of the device range Administer and run proof of concepts for customers Provide device training to internal and external customers Manage all daily, weekly and monthly operational responsibilities linked to Mobile Device range   Requirements and personal attributes Required: Matric certificate with mathematics Degree / Diploma / Certificate in Information Technology will be an advantage Thorough knowledge of prevailing and emerging mobile trends and technologies Minimum 3 years working experience in IT industry of which at least 18 months working in a brand role on mobility products (tablets or phones) is essential Own transport and valid driver's license Solution oriented, highly-motivated and proactive self-starter Macro-to-micro versatility: strategic mindset coupled with a keen attention to detail Well-rounded interpersonal skills, and experience interacting with diverse personalities Target driven coupled with the determination to succeed Good communication and presentation skills   APPLY WITH YOUR MOVE PERSONNEL - TODAY! Email your Updated CV to     *Only shortlisted candidates will be contacted for Interviews with our Consultants. This will be within 2-3 days of applying. You will receive an automated response to your email which will confirm that we have received your CV.   If you have not heard from a Consultant within 3 days of applying, please consider your application to be unsuccessful.   With Us, It’s All About You!

SALES CALL CENTRE CONSULTANT | IT SALES MONTAGUE GARDENS | R BASIC PLUS COMISSION START ASAP   Our client is a prominent distributor of ICT equipment, products and services to the African continent, within the IT industry. They are seeking a driven  CALL CENTRE CONSULTANT  to join their team. No cold calling involved.  Working hours are Monday to Friday 8h00 to 17h00. Excellent growth opportunities!   Reporting to the Channel Sales Manager.   KEY RESPONSIBILITIES Developing of new clients & maintaining existing ones Generate sales in order to meet monthly allocated Gross Profit targets per sales contract Attend training and events Identify opportunities to market products and the company Maintain a high level of customer service Be able to effectively prioritize workload and manage time Understand and assist with all operations and logistics issues Generate Minimum of 60 outgoing calls per day   REQUIREMENTS Matric is essential and a tertiary education with a technical qualification/degree will be an advantage A+ or N+ will be an advantage 2 years IT Experience will be an advantage Previous Retail IT Sales experience is ideal Be able to work in a pressured environment and meet targets Excellent communication and people skills required Be willing to go the extra mile. Excellent selling skills required   PERSONAL ATTRIBUTES High level of energy Self-confidence Team player A high level of perseverance Empathy, ability to identify with the needs of internal and external customers Be patient, tolerant and diplomatic   APPLY WITH YOUR MOVE PERSONNEL - TODAY! Email your Updated CV to     *Only shortlisted candidates will be contacted for Interviews with our Consultants. This will be within 2-3 days of applying. You will receive an automated response to your email which will confirm that we have received your CV.   If you have not heard from a Consultant within 3 days of applying, please consider your application to be unsuccessful.   With Us, It’s All About You!

ELECTRICAL TECHNICIAN | IT INDUSTRY | MONTAGUE GARDENS R BASIC AND INCENTIVES |  URGENT POSITION | START ASAP   Our client is a prominent distributor of ICT equipment, products and services to the African continent within the IT industry. They are seeking a dynamic Electrical Technician to join their team. The successful candidate will be reporting to the Technical Manager.   KEY RESPONSIBILITIES Assist in client and in-house electronic repairs, including TV (LCD, LED, LFD), Monitor (LED, LCD), UPS, PSU and general Electronic repairs in Technical Workshop. Claiming RMA electronic spares in warranty period with International Vendors Escalate and resolve queries with vendors/suppliers and relaying resolves to technical teams Telephonic support in relation to TV/UPS/Monitor units and general Electronic queries on products sold to client and Regional offices. Assisting in R&D projects where electronic equipment is concerned Assisting Head Office on spare orders and availability   REQUIREMENTS N1 - N3 tertiary qualification in Electronics 2-3 years practical hands-on experience Be able to work in a pressured environment. Be able to complete jobs quickly & efficiently. Excellent communication skills required. Be willing to go the extra mile & complete tasks quickly. Excellent technical skills required. Be able to diffuse delicate situations in a professional manner     PERSONAL ATTRIBUTES High level of energy Good administrative skills Customer service orientated A high level of perseverance Empathy, ability to identify with the needs of customers & staff Technology driven   APPLY WITH YOUR MOVE PERSONNEL - TODAY! Email your Updated CV to     *Only shortlisted candidates will be contacted for Interviews with our Consultants. This will be within 2-3 days of applying. You will receive an automated response to your email which will confirm that we have received your CV.   If you have not heard from a Consultant within 3 days of applying, please consider your application to be unsuccessful.   With Us, It’s All About You!

Nettech Solutions offers you the following services : Data & Voice Cabling, wireless Solutions, Surveillance Solutions, Access Control systems and Data center/ Server room Building. We design and build your network system. We provide the announce ourselves as your ICT partner. Contact Us now for quotation

East LondonRequirements:Qualifications needed C+, A+ N+ 5+ Yeas' experience in IT industry3+ Years’ experience working with routing Understanding SIP and mikrotik programmingValid Driver’s licenceTransportationResponsibilities:Inhouse and on-site engineerDealing with ICT infrastructure (Hardware and services)

Requirements: Qualifications needed C+, A+ N+  5+ Yeas'' experience in IT industry 3+ Years’ experience working with routing  Understanding SIP and mikrotik programming Valid Driver’s licence Transportation Responsibilities: Inhouse and on-site engineer Dealing with ICT infrastructure (Hardware and services)

Min Experience Required 3 - 5 Years Min Education Required Grade 12/Matric Qualification Required Sales qualifications on products, Cisco, Dell, HP, Storage, Bluecoat, Cloud or equivalent. Cloud and Employment Equity Yes Job Description Sales - The position involves Business Development in a sales capacity of AL & ATS offering. The position requires a person who has an in depth understanding of business issues and challenges currently facing SA businesses and who can engage business leaders with confidence in a sales cycle when immediately engaged. The position requires a person who has the capacity to gain in depth understanding of the technical aspects of wide and local area networking, ICT security, storage and other IT solutions and associated services. Above all, the person must be highly professional, self motivated and demonstrate high levels of dedication and commitment to the team and the division. The core focus will be developing new business with new clients focussing on the solutions offered by the AL, ATS division, including: Alcatel, Genesys, Cisco, Dell, NetApp,HP, Cloud Services, Microsoft and ICT Managed Services and Outsourcing. The incumbent must be able to work under pressure and as part of a highly motivated sales team. Liason with Divisional Managers, Program Managers and Customers must be maintained on a professional scale at all times.

We are looking for an energetic Sales person whom can talk the talk, walk the walk and close a sale! Knowledge in the ICT Sector would be a plus, but training on all services sold will be given. We take pride in the products and services we provide and would need our sales person to buy into our culture and product. Would need to be able to work as part of a team but also set up his/her own meetings with potential clients. Should you feel you match the above criteria and hungry to push sales, please send me your CV and we will be in contact. Thanks

Key Responsibilities Implement appropriate designs for databases, data warehouses, marts, reports and dashboards Specify database infrastructure requirements Design and implement database solutions for high performance and high availability Responsible for planning and implementing database replication Perform query and database optimisation Be responsible for database maintenance Work with development teams to identify databases for decommissioning Monitoring database user access and security Writing database documentation, including data standards, procedures and definitions Developing, managing and testing disaster recovery processes and servers as well back-up and recovery plans Keep abreast of new database technologiesMinimum Requirements At least 5 years’ experience as a database administrator Matric plus applicable tertiary equivalent experience or preferably, an ICT relevant diploma or degree from a recognised tertiary institution Relevant technical certifications Able to consult on data architecture and assess impact of project changes to data architecture Experience working with SQL Server and as a database administrator Design and development of MS SQL Server databases (DB design, optimization, tuning, ETL, stored procedures,triggers and views) MCDBA certification advantageous SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), SQL Server Analysis Services (SSAS) beneficial.Contact Tanya or email