Crm consultant

Job Functions • Configure and customize CRM application (Microsoft Dynamics CRM) based on the customer plan • Knowledge of programming procedures and programming languages including Visual Basic, Javascript and SQL would be beneficial • Knowledge of IIS and web technologies • Develop and test programs and programming modifications; Write testing plans for others to test your work  • Plan and perform data migration into the new systems  • Install applications and configure environments for use in development, testing and production  • Create reports  • Write and maintain programming and project documentation based on provided specifications  • Provide end-user and system administrator training in on-site and remote formats  • Continuously improve knowledge through reading and self-study  • Experience implementing CRM  • Familiar with relational database concepts and SQL  • Self-starter with ability to handle multiple tasks and priorities  • Must have excellent communication and client development skills  • Maintain a positive attitude that promotes team work within the company and a favourable image of the company • Effectively manage and solve complex problems through problem-solving • Work cooperatively in a team environment • Remain flexible on changing workloads • Willing to Travel Requirements • Minimum of two years’ experience in CRM implementation • Project management, system design or related business experience • Knowledge and experience with Microsoft CRM Microsoft CRM certifications preferred Relevant IT degree Salary is market Related  Contact us at: Phone: Fax: Email:

Compuscan, a registered credit bureau that is based in Stellenbosch, has a position available for a Customer Service Consultant.   Key Requirements: NQF Level 4 –Matric (Grade 12) Able to communicate fluently in English and Afrikaans 1 Years customer service/sales or call centre experience   Key Performance Competencies: Handle all incoming calls, emails or any electronic media from customers (timeously) Contact all current clients allocated within a 3 month call cycle for general service calls Making weekly courtesy calls to new clients for a period of a month Setup and confirmation of Account manager and regional manager’s appointments Attending to daily/weekly administrative reports and supplying feedback Ensuring that customer profiles are updated on the CRM (Customer Relationship Management system) Capture all calls, leads from Account and Regional managers and general communications in the CRM Based on experience and qualification we offer the following: Basic salary: negotiable Provident fund and medical aid after the probation period ***Only apply if Key Requirements are met***   Position available immediately Please note: If no response is received within 14 days, please regard your application as being unsuccessful.  

Our client is seeking self-motivated & high energetic individuals who has the gift of the gab, with a great passion for sales and enjoy being on road and out the office. Able to offer & sell services to potential clients/customers. Ideally the person should attain experience within courier industry however someone with a great sales history record and reputable employment history will be considered. KEY REQUIREMENTS: • Matric • Experienced in Sales & New Business Sales (Must have) sales history record • Courier Sales Experience (advantageous) • Computer Literacy: Google, Word, Excel and CRM System • Methodical, articulate and systematic • Excellent & professional Communication Skills {Written and Oral} • Strong Administrative Skills • Valid Driver’s license and roadworthy vehicle (vehicle allowance supplied) • Prepared to purchase company Sales Uniform and wear it at all times • Attain a smart phone & prepared to use for maintenance of clients and generation of new business (cell allowance provided) • Strong Customer Service orientation • No criminal record Responsibility: GENERATION OF NEW BUSINESS • Identify and Target prospects to secure new business appointments, this is done through cold calling (physical door to door calling or telephonic calling) • Gaining a clear understanding of customers' businesses and requirements by listening to customer requirements and presenting solutions appropriately • Negotiating the terms of an agreement and “closing the deal”. • Challenging objections with a view to getting the customer to buy the service. • Creating detailed proposal documents, often as part of a Tender, RFQ, RFP’s and formal bidding process which is largely dictated by the prospective customer. • Gaining a clear understanding of customers' businesses and requirements. • Making accurate, rapid cost calculations and providing customers with quotations. RETENTION OF EXISTING CLIENTS • Maintaining and developing relationships with existing customers in person and via telephone calls and emails. • Negotiating with clients on price, costs, delivery, specials and promotions • Responding to incoming email and phone enquiries. • Gaining a clear understanding of customers' businesses and requirements. • Making accurate, rapid cost calculations and providing customers with quotations. • Preparing and presenting business proposals to corporate companies and other courier users. • Negotiate client rate increases, during the year and generally for 1 March. • Provision of monthly client business report (as requested), SLA’s to Top customers and related reports. • To call existing customers regularly to establish their happiness / contentment with our services. • Build lasting business relationships with customers. • Assessing the customer’s courier needs with every visit and ensuring that the customer uses company holistically. • Analyze new customer spend vs. the rates and credit limit requested. GENERAL • Staff must be prepared to wear company uniforms. These will be purchased and paid for by yourself through Image Makers. • Gathering market and customer information and also doing Opposition intelligence research. • Representing company at trade exhibitions and events. • Advising clients on forthcoming product developments and discussing special promotions. • Reviewing your own sales performance, aiming to meet or exceed targets. • Feeding future sales trends back to company • Attending sales & team meetings and sharing best practice with colleagues. • Maintaining and growing existing customer’s in accordance with targets as set by management. • Attain and exceed monthly quarterly and annual new business sales targets. • Daily data capture of your activities into Sale Boat, the nominated CRM system as used exclusively by company Sales Staff. • To use personal judgment and initiative to develop effective and constructive solutions to challenges and obstacles as part of daily activities. • To demonstrate a flexible attitude if requested to assist in other areas of the business as and when required. • To communicate, liaise and negotiate internally and externally using appropriate methods to facilitate the development of profitable business, and sustainable relationships. • Follow up on all the paperwork, credit applications, stationary, credit requests and client queries etc. • Check rates in PP (Parcel Perfect) are 100% correct after account starts with company / increases are given. • You will at times be expected to attend events / work outside of normal working hours. • Knowledge of Eastern Cape Routes Salary: RBasic Salary (company benefits) Consultant Name: Diana Dart

Internal Telesales Consultant - Starting date ASAP 2 to 3 years telesales experience/customer service within the Service Industry is a must Computer Literacy: Excel CRM Excellent communication skills (written and oral) Matric Valid Drivers License Own vehicle an advantage to your application Strong Admin Skills

Great place to work. - Strong culture of collaboration and empowerment. - Participate in the creation and delivery of world class services and solutions to blue chip clients.   The Organisation My client is an IT company that enables business and management decisions through credible and consistent IT infrastructure information. My client delivers great results because it mentors a great team. With a culture of open participation, all departments collaborate to ensure they always deliver the best results for their clients in the best work environment.   The Opportunity They are looking for experienced Network Sales Consultants to help expand their customer base.   Key Responsibilities include: Meeting and exceeding of sales targets by actively hunting for new clients and business opportunities. Identifying new target markets. Preparing and delivering of all marketing material and marketing messages for various target markets. Maintain Sales Pipeline and lead information on CRM system up until invoicing. Providing feedback gathered through field activities.   To be Successful With your relevant degree or diploma and formal Sales and technical training, you possess Technical consultative selling ability. You use your network technologies understanding to assist clients with solutions. You are fluent in English and are able to articulate technical issues clearly. You possess a good technical understanding of Networks, Security and general IT concepts and components. You possess strong presentation skills. You have experience in building strong relationships. You have a proven track record of meeting sales targets. You will preferably have Networks, Telecommunications and/or Security experience. You are able to sell via Channel Partners as well as clients directly.   The following competencies are essential: High degree of aptitude in the IT environment Strong influencing skills Strong drive to deliver Relationship and network building ability Good presentation and communication skills An ability to remain committed and focused despite setbacks and objections.

Dynamic company that is rocking the Property industry requires a team player to join the group and fulfill the PRO and Marketing vacancy. Requirements Matric Diploma in Marketing / PRO Min 5 years experience Own Vehicle   Description Call on new and existing clients. Promote the company brand. Ensure new business is generated. Build solid relationships with Clients. Ensure clients and office arealigned. Co-ordinate events. Manage the CRM system. Update website / Newsletters. Manage social media.   Please note that this position is situated in Amanzimtoti, however would require a lot of local travel, entertaining and a candidate that is self-managed with the ability to structure and maintain deadlines. If you meet all the requirements please e-mail a detailed C.V.to Please note that only short listed candidates will be contacted.

Our client, an established concern, due to succession planning, is now needing to retain the services of an individual who has exposure in dealing with â??high end luxury productsâ? into exclusive markets. To secure a meeting you would need to have the following credentials EMPLOYMENT TYPE: Permanent Role SECTOR: Sales BASIC SALARY: R20 000 / commission / fuel / cell all / benefits START DATE: 2019 - 2020 DUTIES To successfully maintain and grow existing accounts To hunt for new business Maintain CRM reporting system General (inclusive of pricing, quotes) other APPLICANTS MUST HAVE Senior Certificate / Sales-Marketing qualification advantageous A clear credit and criminal record 3-4 years proven track record in external sales Able to provide lists of clients and success stories to meet targets Have own reliable transport / valid driver’s licence Exposure in calling in retail / hospitality / similar Have an excellent command in English / Afrikaans Be sales driven, self-motivated with the ability to deal with “decision makers” To secure email TODAY ! margot@statusstaffing.com or telephone 021 421 1917 ask for Margot If you have not been contacted within 10 working days of application make your CV was not suitable. Job Reference #: PC000648/MK

ComeToCapeTown.com is looking for a full-time reservations consultant to join our young, dynamic team. Our office is based in Bree Street, Cape Town CBD. As a leading Cape Town Travel brand, specialising in booking holiday accommodation, tours & more, you will have an opportunity to add value to our business, and further your own career with an ambitious company, currently making waves within the industry. Job Description: • Processing credit cards • Working with CRM on follow up for guest payments • Loading supplier invoices into accounting system (xero) • Processing cancellations • Working with CRM on follow up for final payments due • Liasing with payment gateways • Working with guest on invoicing issues ie. postal address, vat number etc. • Working with outsourced accounting team on VAT, processing, changes in XERO • Assisting with office admin • Assisting director with supplier payments from bank account Key Requirements: • Organised • Have some experience working with numbers • Strong attention to detail • Efficient • Accounting or book keeping experience would be nice • Computer savvy If Interested please send your CV, motivation letter, current and expected salary to: Cometocapetown.jobs(at)gmail.com

Our Client is looking for an Experienced SAP PM Business Analyst Consultant to join their already great team. They are one of the largest consulting firms in the country. If you are looking to grow your experience, this role is for you. The Successful candidate should have the following experience: * Documents requirements for new applications, system enhancements, and modifications. * Works closely with customers to ensure system performance targets are met. * Communicates risks and issues and their impact to stakeholders. * Helps develop, document, and communicate standards and guidelines within the project. * Collect, analyze and provide reports on business and project metrics. * Experience in configuration from an IT perspective. Qualifications: * Five years of experience as a PM analyst with a strong background in business process modeling and analysis. * Ability to manage multiple systems within SAP ERP/CRM environment. * Bachelor's degree in Business Administration, Information Systems or a related field required. * Experience in designing and building business processes is required Apply now! *Desired Skills: * * SAP PM * SAP Business Analyst * SAP CRM *Desired Work Experience: * * 5 to 10 years

Telesales Consultants Required MFP Group is a leading supplier of all office automation equipment. Including Copiers, Printers and telephone systems. Are you a people's person, team player and a go getter? Position: Telesales Consultant Responsibilities: Cold calling, New Business canvassing, updating CRM, Composing quotes, assisting external salespersons with closing deals. Minimum requirements: Matric, Fluent English, Great telephone etiquette, Fully computer literate. Remuneration: Basic R5000 – R7000 + Comm structures Must be able to prove track record at interview if considered. Should you not be contacted within 48 hours, please consider your application unsuccessful. Submit CV's to cv@mfpgroup.co.za

Junior Leisure Sales Executive (Hospitality) - Stellenbosch / CAPE TOWN Property based in Stellenbosch winelands area is seeking to employ a Junior Leisure Sales Executive to join their ever growing team. The main responsibility will be (but not limited too) Promote Property to existing and prospective clients through a relationship-based approach. Showcase property products, experiences and service to maximise revenue opportunities and achieve business and organisational targets. Examples of duties & responsibilities: • Maintain relationships with current clients and build relationships with prospective clients – make contact, schedule meetings and presentations, evaluate business potential and arrange follow ups as necessary. • Oversee all contracts and renewal thereof • Attend trade exhibits and workshops, general sales calls/meetings and client presentations; host client product training. • Arrange and conduct site inspections – organise show rooms, lunch/dinner, accommodation • Arrange and host client lunches and dinners. • Put together client packages best suited to their needs. • Keep track of rates issued and all special offers made to client allocations • Keep abreast of market conditions, competitor activities, advertising and promotional trends and products. • Use operating and CRM systems effectively to improve efficiencies, maintain standards and deliver service excellence The successful candidate will ideally come from a hospitality background with completed relevant studies. Valid Driver’s license and own transport. Package is negotiable on experience Please email CV + Recent Picture + Salary Expectancy to Yolanda at recruiter@servicesolutions.co.za Salary: Rnegotiable Consultant Name: Marlene Smith