SUPERVISION AND LEADERSHIP IN TOURISM AND HOSPITALITY IN SOUTH AFRICA

This item is sold brand new. It is ordered on demand from our supplier and is usually dispatched within 8 - 13 working days A guide to all aspects of leadership, for any student who wants to become a supervisor or manager in the tourism and hospitality industry. The main focus is on managing workplace operations. Emphasis is also placed on the management of staff, including job design, selection and training, and monitoring workplace performance. The book also deals with policies and procedures in detail, including occupational health and safety. Features Summary A guide to supervision and leadership in the tourism and hospitality industry. It focuses on managing workplace operations and the management of staff... Author Lynn Van der Wagen (Author), Christine Davies (Author) Publisher Cengage Learning (Emea) Ltd Release date 20000224 Pages 188 ISBN 0-304-70686-8 ISBN 13 978-0-304-70686-0