Technical support

Salary:                   Market Related    Location:              Cape Town CBD Shifts:                   Required   About the role: My client is based in the CBD and eager to add a new member with previous Technical Call Centre experience to their Technical Support Department. The successful candidate must be willing to work operational shifts.   Duties Include: ·         Call Management (Escalation/notification) ·         Apply technical knowledge of the LPMs when resolving queries efficiently ·         Develop and maintain effective relationship with internal and external clients as well as to ensure that dispute resolution is performed timeously ·         Adherence to all policies and procedures ·         Apply knowledge of CEMS effectively ·         Good customer service by understanding customer expectations and dealing with their concerns timeously ·         Ensuring that all administrative functions are completed accurately and timeously   Requirements: ·         Grade 12 ·         English, Afrikaans with a third language would be advantageous ·         Technical troubleshooting experience   What to include: 1.       Detailed cv (Please include month and year employed) 2.       Reason for leaving last employ 3.       Current salary 4.       Required salary 5.       Motivational letter 6.       Please indicate race for BEE purposes   Email your detailed CV to: ·         Email your cv to ·         Please note only Candidates that meet the required minimum will be considered coupled with information requested above. ·         We regret that we cannot contact all applicants regarding their status. Should you not be contacted by us within 14 days from the date of your submission, please consider your application unsuccessful. ·         For more vacancies visit our Page on Facebook: O’Dwyer Personnel ·         Alternatively follow us on Twitter: OdwyerPersonnel      

MR, a Cape Town based IT value added reseller and systems integrator, requires a full time, customer facing, technical support engineer. Knowledge in the following areas is important: Linux systems administration  • OSX Server administration  • Networking  • Storage and file servers deployment  • Basic scripting skills  • Broadcast video transcoding The job will involve installations and support of clients as well as research and development.  Salary R10 per month. Negotiable. Monday to Friday 8 to 5. Email your CV to:  

Our client based in Cape Town is looking for a suitable candidate who has technical call centre experience. Responsibilities include: °        Call management (escalation/notification). °        Apply technical knowledge of the LPMs when resolving queries efficiently. °        Develop and maintain effective relationship with internal and external clients as well as to ensure that dispute resolution is performed timeously. °        Adherence to all policies and procedures. °        Apply knowledge to CEMS effectively °        Good customer service by understanding customer expectations and dealing with their concerns timeously. °        Ensuring that all administrative functions are completed accurately and timeously.   Specific qualifications, experience and skills required: ·        Grade 12 ·        English, Afrikaans with third language ·        Technical troubleshooting experience ·        Candidates must have the ability to: Ø  To focus on results through customer focus, managing work, planning and organising and organising Ø  To express potential through adaptability, initiating action, work standards, innovation and stress tolerance. Ø  To achieve goals by contributing to team success and follow up.     Candidates should have good customer service skills, pc understanding, English and Afrikaans preferred with a third language, doing technical troubleshooting with site owner slot machines. Please note that the role requires you to work shifts.   If interested please send cv to 

Fast growing consumer technology company based in Cape Town is expanding quickly and requires 3 telephone support agents to work at their customer service centre. The customer service centre is open 7 days a week and your will be required to work at least one weekend per month. The role requires you to have at a full matric certificate with a higher grade pass in maths and science and experience in a customer service facing role. A further diploma in computer studies or similar subject wil be advantageous. In addition to the above you will need to be proficient in the use of computers and the internet as well as display an in-depth knowledge of how computers work. You must reside within 30minutes commuting time to our service centre which is in Blaauwberg Road close to Marine Circle. If you are successful in obtaining an interview, you will be tested on your knowledge of computers and your ability to provide a professional level of customer service. Please contact us to apply.

A GPS mapping company in Technopark, Stellenbosch, has a Reception, Admin & Technical Support position available for next year on contract basis.   The emphasis is on: - Reception work and answering the telephone - Administrative skills - People skills - IT telephonic and Office Support - Technical skills & abilities on Technical units, like GPS units, and computer software.   Therefore the applicant must be: -Fluent in English & Afrikaans -Be friendly, polite and confident -Be a quick learner and able to work on software in the office and on GPS units -Neat and meticulous in Admin work -Enjoy working with, talking to and helping people, in the office or telephonically -Experience in IT support will be to your benefit.   This is a contract position: applicant to start 12 January until 31 July .   Salary is R. Probation period of 1 month.   No chancers please – applicants will be strictly assessed. If you do not match the job criteria please do not apply.   Please send your CV for review. Emails received without CV's attached, will be ignored. CV's will be revised and if you are a suitable candidate you will be contacted for an interview.

Our client an leading provider of global network solution is looking for a Helpdesk/Technical support technician Duties:Provide technical support and troubleshooting to customers in South AfricaPerform activation of new services, assisting with management of existing servicesBe on standby on a rotation basis (currently rotating with three staff so one in three weeks, telephonic standby, no need for shifts, overtime payment apply)Provide reports on demand to customers and the business, these include items such as prepaid balances, expiry dates and usage detail, active services and packages etc. Minimum required skills:Knowledge of networking, especially items such as IP Addressing, Basic understanding of firewalls and key network protocols such as HTTP, SMTP, SSH, FTP etcBasic knowledge of LinuxNice to have:Since the satellite based products are based on the GSM standard, any technical support experience with a Mobile phone network operator would make the learning curve easierAny previous experience with an ISP would be beneficial as we deliver a lot of high end network servicesAny PHP Programming experienceUsing basic MySQL QueriesTechnologies such as Radius, Freeswitch/Asterisk, Apache, Postfix, FTP Servers, Mikrotik Routers, WiFi hotspots, data accounting and billing, wireshark etc.Requirements:Own reliable transport and valid license is an absolute requirementAt least 1 years commercial experience within the IT IndustryClient is much less concerned with Qualifications than a little real life experience.If you fulfill the requirements and are interested, please send your CV. Kindly note that if you do not get a reply within 3 days after sending your CV, then you were unfortunately not shortlisted.

A GPS mapping company in Technopark, Stellenbosch, has a Reception, Admin & Technical Support position available. This position is only available for female's. The emphasis is on: - Reception work and answering the telephone - Administrative skills - People skills - IT telephonic and Office Support - Technical skills & abilities on Technical units, like GPS units, and computer software. Therefore the applicant must be: -Fluent in English & Afrikaans -Be friendly, polite and confident -Be a quick learner and able to work on software in the office and on GPS units -Neat and meticulous in Admin work -Enjoy working with, talking to and helping people, in the office or telephonically -Experience in IT support will be to your benefit. -Experience in Call Centre will be to your benefit Starting date: 1 September or soon after. Salary is R. Probation period of 3 months. No chancers please – applicants will be strictly assessed. If you do not match the job criteria please do not apply. Please forward your C.V. it will be revised and if you are a suitable candidate you will be contacted for an interview.

Please note: CV's emailed to us will not be considered! Please follow the instructions outlined at the bottom of this ad. The closing date for submissions is Friday 24th October . Office Administration / Technical Support (R - negotiable) iTrack Live is a vehicle tracking and fleet management company providing services nationwide. We are looking for a support technician to join our team in Century City. We are looking for someone who is experienced, dynamic and motivated. Job description: Liaising with clients and technicians on a daily basis Coordinating and overseeing technicians Performing product testing online Basic data capturing Office admin, filing, faxing and emailing Backup for reception & front desk duties Dealing with client queries and providing company information Running of errands Expected salary: R (negotiable) Requirements: Matric 5 years office experience High degree of PC / internet proficiency Fluent in English and a good communicator Advantageous: Bilingual Experience with online products and services Vehicle tracking or logistics industry experience Basic auto-electrical knowledge Applicants are requested to please apply online by browsing to the following link: http://admin.itracklive.co.za/jobapp.php?j=9 * CV's emailed to us will not be considered. Please follow the instructions above. * Successful applicants will be contacted within 2 weeks for interviews.

Our client, based in the Mossel Bay area and a leader in the animal feed industry, is looking for a Technical Adviser. The successful candidate will be a self starter, who enjoys a challenge, while working with people and have the ability to work largely unsupervised. The candidate will be responsible for promoting the sale of our dairy range of feeds and for providing on farm technical and nutritional support to farmers. The ideal candidate will meet the following criteria: relevant working experience in dairy feed sales technical support on/or farm management sound knowledge of pasture based farming and general management university degree with an Animal Science major or an acceptable Agric Diploma computer literacy is essential Please attach your CV with your response. If you have not heard from us within 10 days of submission please consider your application unsuccessful.

Please Apply via this link - https://altron.wd3.myworkdayjobs.com/Altron_Careers/job/Bytes-Managed-Solutions-Bloemfontein/Support-Technician_R-1181-1 MAIN JOB PURPOSE Act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. Customer Relationship Management Ensure that all customer queries are addressed within the Service Level Agreement (SLA) stipulated time frame. First time fix rate and recall rate under the stipulated requirements. Maintain customer relationship. Internal Processes Be productive based on the calls allocated to them. Ensure that they comply with all Quality Management System (QMS) procedures provided by the Field Service Managers (FSM). Maintain and manage sufficient boot stock. Complete administration within time frames as per policies. Action and close new calls within customer Service Level Agreements and Mean Time to Respond / Mean Time to Complete. Technical support, maintenance, trouble shooting on retail machines and Automated Teller Machines (ATMs). Human Capital Complete own training and development objectives as per agreed timelines in the personal development plan. Ensure that all policies and procedures are followed according to the company requirement. Job Requirements: Requirements Own vehicle and valid drivers’ license is essential Must reside in Free State Qualifications Matric or other equivalent qualification preferable S4 or N6 Electrical Engineering Certificate A + and N + Qualification Experience 2 years’ experience in maintaining equipment in an IT environment 2 -3 years Desktop/Retail/ATM experience 1- 2 years POS/Electro-Mechanical Skills/Person which was in a Technical High School experience will be an advantage Computer literate in relevant operating system Skills Mechanical skills Electronic skills Soldering skills Fault-finding techniques MS Office

A marvellous opportunity has opened for an experienced Technical Services Manager to be based in the Northern Cape. Requirements are as follows: • Relevant Degree • Mine Manager’s Certificate for Metalliferous Mines • At least 8 years’ experience in mining and geology systems The successful candidate will be responsible for providing technical support to geology, geotechnical engineering, survey and mine planning. Should you meet the requirements for this position, please email your CV or fax to 865 - show phone -. You can also contact Stefnie/Anmari/Tamara on 215 - show phone -. Correspondence will only be conducted with short listed candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.

TECHNICAL SALES ADVISOR (AGRICULTURE) – PIETERMARITZBURG   An animal feed company requires a qualified, fully bilingual (English / Afrikaans) individual with a minimum 2 year’s experience in a similar position within the animal feed industry. JOB DESCRIPTION   ·         To provide technical advice / support to clientele ·         Monitoring of feed performance, quality and deliveries on farm visits ·         Marketing and sales / customer related reports on a regular basis ·         Administration duties ·         Adhere to ISO standards and requirements REQUIREMENTS   1.     1.   B.Sc (Agric) or equivalent 2.     2.   Computer literate 3.     3.   Fully bilingual (English / Afrikaans) 4.     4.   Excellent communication skills   OFFER: R (Negotiable)   EMAIL CV TO  

Technical Sales Representative required by Forklift Truck repair company in Edenvale. Must be self motivated, hard working and able to contribute to the growth plans of the company. Calling on new and existing customers to promote our forklift repair division you will be well rewarded for your selling ability. We offer basic, comm, company vehicle, med aid etc. Must have valid license, contactable references and preferably have experince in industrial selling. If you meet the above requirements send Cv

Role and Responsibilities Technical Must ensure teams follow the correct procedures, policies and documentation requirements across project phases. Able to guide the team through the development, testing and implementation stages and review the completed work effectively Provide direction and technical expertise in design, development and systems integration Able to make quick decisions and solve technical problems to provide an efficient environment for project implementation Identify resource and equipment requirements, efficient capacity planning and manage software and hardware availability Management Project scheduling and resource management Planning, budgeting, reporting on projects and tracking project progress Make presentations on project status, present monthly and quarterly reports to senior management Conduct performance reviews/assessments of 3rdparty contractors and give feedback. Estimate project budgets, coordinate with the NFM for funds in terms of Capex approval and plan for purchasing of equipment and hardware in a cost-effective way Provide support to users with computer or other technical difficulties Consider project proposals and evaluate feasibility Generate ideas for improving technical infrastructure Survey, investigate, and prepare reports, feasibility studies, specifications and drawings to provide suitable design solutions to meet Client objectives. Monitor the time, cost and quality of work undertaken. Ensure all works comply with the appropriate professional and technical standards (SANS, NBR, Constructions Regulations etc.) To assist in the programming of M & E related projects and programming of projects for multi-disciplined design teams. To ensure compliance with EDGE or similar in terms of environmental efficiency and all matters pertaining to the energy efficiency of buildings. Carry out MEP condition surveys Plans, implements and administers a preventative maintenance program to provide maximum life to facilities and reliability necessary to support Trueprop’s mission Provides regular verbal/written reports to the NFM/PM Qualifications and Education Requirements Diploma in mechanical and/or electrical related environment or equivalent. Good level of literacy and numerical skills. Attention to detail and accuracy in the presentation of data/information. Experience of managing MEP project related costs and understanding of budgetary control and records. Ability to manage day to day work and prioritising workload, with supervision where priorities can change on a frequent basis. Ability to work as a proactive and supportive member of a team. Full driving licence and use of own car for business purposes Have facilities, construction and/or engineering management experience for at least 10 years Should You meet the above requirements please email your cv to kpage-wood@shimmer.co.za

JOB DESCRIPTION TECHNICAL SALES ADVISOR (AGRICULTURE) - PIETERMARITZBURG An animal feed company requires a qualified, fully bilingual (English / Afrikaans) individual With a minimum 2 year’s experience in a similar position within the animal feed industry. JOB DESCRIPTION   To provide technical advice / support to clientele Monitoring of feed performance, quality and deliveries on farm visits Marketing and sales / customer related reports on a regular basis Administration duties Adhere to ISO standards and requirements REQUIREMENTS   1.  B.Sc (Agric) or equivalent 2.  Computer literate 3.  Fully bilingual (English / Afrikaans) 4.  Excellent communication skills OFFER: R (Negotiable)

Our client, a national market leader in the field of innovative industrial printing and labelling, seeks to employ a go-getter with prior working experience in target driven sales and product support either in the industrial printing or office automation sector. The position does require cold calling, new business development and canvassing of potential new leads in the KZN, therefore previous working experience in the above sectors is essential, calling on manufacturing companies, factories and packaging plants, with a solid understanding of technology similar to laptops, printers, software and office automation. In addition, you must have completed Matric, have your own reliable transport, a valid driver’s license, fluency in English and Afrikaans and advanced computer literacy for presentations and database/CRM management. A brief assessment will be conducted online, via email, so please ensure that you have a valid and functional email address. This is the initial screening process. Only relevant and suitable candidates will be contacted. Should you not receive any correspondence from our company within 30 days, we regret your application has been unsuccessful. Should you meet the criteria and wish to apply, kindly forward your updated CV, current salary package information, geographical location and notice period

HELPDESK AGENT/ CUSTOMER SUPPORT CENTER REPRESENTATIVE (1ST LINE IT SUPPORT) (This is strictly an employment equity position) R PM CENTURY CITY NO SHIFTS!!!! - MON to FRI 8am to 5pm A leading brand in office automation and printers has achieved high levels of success partly due to their commitment to ensure excellent customer service and back up. Their sales agreement stipulates “Our professional help desk provides multiple levels of support and our well trained Support Center Representatives are available to assist you, the client, in the supply of consumables/parts, technical support and dispatching of trained technicians when necessary. The Support Center has one objective – to find a solution efficiently and quickly.”   This is a great opportunity to join the Service Desk Center which is a small in and out bound call center where duties include: Answer incoming and dealing with calls to the service desk Log incoming service calls and emails for service request and consumable orders Assign calls to service technicians and follow up ensuring that the call is managed through to closure Respond to email queries or requests Provide accurate quotations to clients for service requests, parts and consumable orders Ensure service calls are logged off on completion of task and accurately recorded on the system Ensure all stakeholders are communicated with regarding the status of their service call Ensure parts requests are captured and followed up Ensure Technicians boot stock is logged off correctly Filing of completed job sheets daily Escalate potential problems to Call Center Manager for immediate action Perform all general admin and record keeping in line with company systems Switchboard relief on an ad hoc basis.   Requirements in order to qualify to apply to this opportunity: Matric Non-smoker Basic understanding of ITIL IT technical support experience (at least to level 1) preferred Help Desk/ Call Centre/Customer Service Desk experience gained in any of the following technical environments: IT /Online Banking/ MWeb or Telkom Internet connection support/ Office Equipment. IT technical support experience preferred Initiative and high customer service ethics Bilingual – Able to communicate in English and Afrikaans   Only Candidates who meet the stipulated requirements and who currently live in the greater area of Cape Town are invited to submit an updated CV to mail to recruitment at salesmark dot co dot za stating your reason for having left your previous place of employment. Supporting documents will be required as well as contactable reference details. Thorough reference and credential checks will be conducted We endeavor to respond to all applications, but due to excessive high volumes of CV’s submitted this is not always logistically possible. Thus if you have not heard from us in within 14 days your application will have been unsuccessful. We thank you for your interests in our advertised position and regret that we were unable to send you a personal reply.

Company Based in Jhb is looking for an IT Field Support Technician based in Nelspruit. MUST BE mobile and have a reliable car. Role Troubleshoot/Identify and resolve hardware, software, application and operating system issues; Install and configure end users’ computers and required peripherals; Provide ICT Technical support and maintenance to end users; Coordination of multiple procedures or systems; Administrative support - planning, scheduling and coordination of processes and systems Maintain ICT Inventory of hardware, software and resources; Provide training to new users of existing Technology; Provide technical assistance - Monitoring and managing Local Area Network (LAN), Wireless Local Area Network (WLAN), Job Requirements National Certificate/Diploma in Information Technology or equivalent (NQF 5); +5 years’ functional experience working in an ICT environment providing ICT Technical support services; ICT Certificates in N+, A+, MCSE or equivalent will be an added advantage; ICT Internal Control and risk management; Problem solving and analysis; Good understanding of the technical aspects of ICT goods & services Good understanding of OHS Must have a smart phone and agree to tracking Must be willing to work on alternate weekends and afterhours as part of Standby agreement.

IT Support Analyst - Claremont Temporary Post Month to month basis Overall Function · Under general supervision, monitors, operates and maintains hardware, software and networks for a national computing platform primarily telephonic support using remote management and other collaboration tools. Configures, assembles and installs computers and/or peripheral equipment. · Provide technical support for all IT service interruptions including but not limited to printer routings, power outages, wiring problems and malfunctioning hardware. · Escalate complex problems to expedite resolution. · Upgrades, modifies and replaces hardware, software and network components. Creating and maintaining user login accounts. · Keep abreast of operational support technologies, industry trends, RI Group standards, and ensure these are adhered to. Responsibilities Providing technical support, resolving incidents via telephone and email. Supporting users remotely using remote management and other collaboration tools. Maintaining a high degree of customer service for all support queries and adhering to all service management principles. Taking ownership of user problems and being pro-active when dealing with user issues. Logging all incidents on the service desk toolset (ServiceNow). Responding to incidents raised by end users and assisting with the resolution of any hardware or software related problems including but not limited to desktops, laptops, telephony, mobile devices and printers. Maintain incident history on service desk toolset of any software or hardware problems detected. Supporting users in the use of computer equipment by providing appropriate training and guidance. Escalating more complex calls to the relevant IT Support colleague. Troubleshoot network connectivity for all business units · Keep abreast of operational support technologies, industry trends, Group standards, and ensure these are adhered to. Qualifications and/or Experience Matric IT Tertiary Qualification essential Microsoft Server Networking (Cisco or other) ITIL (Advantageous) Minimum 3 years proven experience in similar role Relevant Microsoft Server and related technologies Server and end user support technologies, software and hardware Knowledge of major networking components, network operating systems, Network protocols (TCP/IP) an advantage · Google Apps (Advantageous) Additional Information · Competency assessment will be done · 2-3 contactable references required · Start Date: ASAP · Full CV, ID & qualifications to be sent · Criminal and ITC clearance essential (checks will be done) Email: Subject/Reference: IT Support Analyst

IT Support Analyst Internship - Claremont Overall Function · Under general supervision, monitors, operates and maintains hardware, software and networks for a national computing platform primarily telephonic support using remote management and other collaboration tools. Configures, assembles and installs computers and/or peripheral equipment. · Provide technical support for all IT service interruptions including but not limited to printer routings, power outages, wiring problems and malfunctioning hardware. · Escalate complex problems to expedite resolution. · Upgrades, modifies and replaces hardware, software and network components. Creating and maintaining user login accounts. · Keep abreast of operational support technologies, industry trends, RI Group standards, and ensure these are adhered to. Responsibilities Providing technical support, resolving incidents via telephone and email. Supporting users remotely using remote management and other collaboration tools. Maintaining a high degree of customer service for all support queries and adhering to all service management principles. Taking ownership of user problems and being pro-active when dealing with user issues. Logging all incidents on the service desk toolset (ServiceNow). Responding to incidents raised by end users and assisting with the resolution of any hardware or software related problems including but not limited to desktops, laptops, telephony, mobile devices and printers. Maintain incident history on service desk toolset of any software or hardware problems detected. Supporting users in the use of computer equipment by providing appropriate training and guidance. Escalating more complex calls to the relevant IT Support colleague. Troubleshoot network connectivity for all business units · Keep abreast of operational support technologies, industry trends, Group standards, and ensure these are adhered to. Qualifications Matric IT Tertiary Qualification essential Microsoft Server Networking (Cisco or other) ITIL (Advantageous) Additional Information · Competency assessment will be done · 2-3 contactable references required · Start Date: ASAP · Full CV, ID, qualifications and academic results to be sent · Criminal and ITC clearance essential (checks will be done) Email: Subject/Reference: IT Support Analyst

V-Smart Series Contour Cutting Vinyl Cutter 740mm Working Area, plus Stand, Collection Basket & FlexiSIGN Software NEW SKU:V3-743B for R9999 0739967892 http://am.co.za/plotter/contour # We give best support on our machines include Free online remote assistance direct connect to your computer, Free technicians and will not charge you labour for the life-time of the machine you have. Repeatable Accuracy Our extraordinary microstep driver program with a well-proportioned axis steel distribution enables you to generate 0.005mm cutting and repeatable accuracy. Your finished work will at all times come out expertly cut. Our Contour cutting Vinyl Cutter may be the item you are looking for. Whether it is for your company, workplace, or personal use, the pace, accuracy, and comfort of cutting your work is very important and will save you time and money. We can only put limited words in this advertising. These are only some of the highlights of our products. If you want to know more details please check our detailed product page: http://am.co.za/plotter/contour # . Please keep in mind that all our products come with a strong technical support and/or service maintenance plan. In case you have more queries feel free to contact on 0739967892. Cutting length is unrestricted Information transmission adaptability with Serial, USB, and Memory stick ports Cutting speeds vary from 50 - 500mm per second 4mb Flash storage with files storage area Low pleasant noise level Micro-stepper motor has a resolution of 0.005mm per step & much more USB stick Port Take advantage of mobility! You're able to nowadays save your files on a USB drive and connect it to the Vinyl Cutter. As opposed to our classic vinyl cutter, there's no necessity to link your computer right to the device. Just preserving things you need on a memory stick and uploading it will save you time and cash! We can only write limited words in this ad. These are only some of the features of our products. If you want to get more details please check our detailed product page: http://am.co.za/plotter/contour # . Please note that all our products come with a strong technical support and/or service maintenance plan. In case you have more queries feel free to contact at 0739967892. Advanced Machinery is focussed on CNC Machinery, automatic & semi automatic machinery with high precision and high capacity. All our industry-usage machinery is for heavy use, minimized downtime is ensured by quality build products, overstocked parts and always-available technicians. With the machine spare parts from worldwide, for example: machine structure of China, Servo Motors of Japan, CNC Controls of Taiwan, High-Speed Spindle of Italy, precision Switch of German and Power System of America, Advanced Machinery is capable of create world-class machinery for the African continent. Please get more info from our website http://am.co.za/ # for CNC Laser Cutter, CNC Paper Cutter, CNC Routers and Plasma Cutting Machines and more.

SALES & SUPPORT CONSULTANT required for IT Consulting Company in East London. Purpose of Job To market and grow existing client base by signing on new clients for the various internet packages (predominantly fibre)/products, via telephone/social media and flyers. Minimum Requirements/Qualifications: Matric/Grade 12 Further qualification in IT/Marketing (advantageous) Experience in similar environment (advantageous) Valid Code 08 Drivers license Strong Customer Relations Passion for sales Self-Driven Duties Marketing through social media platforms Receive and manage incoming enquiries – both new clients and technical queries Client application process Client connection process Control of Client accounts – following up on non-payments/blocking of services for non-payments Technical support Basic salary of R3,000 + Commission on sales Application Process Online applications will receive preference, include certifications, alternatively e-mail CV and Certifications to Solutions@workafrica.co.za and use the Job Title as a reference in the Subject field. If you don’t hear from us within 2 weeks, consider your application unsuccessful. Additional Info: 1 to 2 years Salary: RR3000 Job Reference #: 3490472401

Kindly take note that the following vacancy is for a Logistics Provider and the incumbent will be required to travel to all sites including customer sites in the Cape Town area. RESPONSIBILITIES 1. Maintain IT Operating Environment Understand requirements and recommend suitable solutions Implement solutions including installation of hardware, software, communications and office automation Improve quality and ensure consistent and timely resolution of incidents and implement necessary steps to prevent future incidents Perform operational specific tasks, e.g. doing regular backups, network security and network monitoring Perform checks and manage software and OS deployed to ensure valid licenses in place 2. Provide Technical Support Provide network support, first and second line desktop support Provide user assistance Software and hardware trouble shooting  Provide office peripheral support e.g. printer & scanner support  Installation of personal computers (PC) and notebooks 3. Maintain Computer Network Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software and all configurations Perform data backups and disaster recovery operations  Configure, monitor, and maintain email applications and virus protection software 4. Monitor Performance of Systems Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future 5. Ensure and Maintain Network Security  Plan, coordinate and implement network security measure to protect data, software and hardware Design, configure and test computer hardware, networking software and operating system software Ensure suitable access and password controls 6. Solve User Problems Confer with network users on how to solve existing system problems Diagnose, troubleshoot and resolve hardware, software or other network and system problems and replace defective components when necessary REQUIREMENTS 1. Academic Qualification(s)  National Senior Certificate or equivalent  Relevant IT qualifications (A+, N+, Microsoft, MCSE, Linux) are advantageous Code B plus reliable own transport 2. Relevant Competencies and Knowledge Active directory support Server, PC, Printer, Scanner installation & configuration Desktop OS (Windows OS, Linux) installation and support Anti-Virus and Anti-Spam product knowledge is a must Knowledge of Transmission Control Protocol (TCP) / Internet Protocol (IP) Ability to setup connectivity solutions such as ADSL, 3G and WLAN Microsoft Office application installation and support experience is essential Security/Network expertise will be an advantage IMPORTANT NOTE Applications may be sent by email to: by no later than 15 Jan . Candidates not contacted by 01st February  should consider their applications not successful.

Kindly take note that the following vacancy is for a Logistics Provider and the incumbent will be required to travel to all sites including customer sites in the Gauteng area. RESPONSIBILITIES 1. Maintain IT Operating Environment  Understand requirements and recommend suitable solutions  Implement solutions including installation of hardware, software, communications and office automation Improve quality and ensure consistent and timely resolution of incidents and implement necessary steps to prevent future incidents Perform operational specific tasks, e.g. doing regular backups, network security and network monitoring Perform checks and manage software and OS deployed to ensure valid licenses in place 2. Provide Technical Support Provide network support, first and second line desktop support Provide user assistance Software and hardware trouble shooting Provide office peripheral support e.g. printer & scanner support  Installation of personal computers (PC) and notebooks 3. Maintain Computer Network Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software and all configurations Perform data backups and disaster recovery operations Configure, monitor, and maintain email applications and virus protection software 4. Monitor Performance of Systems Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future 5. Ensure and Maintain Network Security Plan, coordinate and implement network security measure to protect data, software and hardware Design, configure and test computer hardware, networking software and operating system software Ensure suitable access and password controls 6. Solve User Problems Confer with network users on how to solve existing system problems Diagnose, troubleshoot and resolve hardware, software or other network and system problems and replace defective components when necessary REQUIREMENTS 1. Academic Qualification(s)  National Senior Certificate or equivalent Relevant IT qualifications (A+, N+, Microsoft, MCSE, Linux) are advantageous  Code B plus reliable own transport 2. Relevant Competencies and Knowledge Active directory support Server, PC, Printer, Scanner installation & configuration Desktop OS (Windows OS, Linux) installation and support Anti-Virus and Anti-Spam product knowledge is a must Knowledge of Transmission Control Protocol (TCP) / Internet Protocol (IP) Ability to setup connectivity solutions such as ADSL, 3G and WLAN Microsoft Office application installation and support experience is essential Security/Network expertise will be an advantage IMPORTANT NOTE Applications may be sent by email to: by no later than 15 Jan . Candidates not contacted by 01st February  should consider their applications not successful.

East London - Duties & Responsibilities Solution Design• Planning infrastructure design and implementations• Consulting with clients to specify requirements and design solutions• Recommend improvements to existing solutions• Fully understand a VPN configuration, support and design Equipment• Implement Infrastructure under change control processes• Configuration, maintenance & management of installed equipment• Pro-actively plan and install upgrades, releases, and device firmware upgrades.• Documentation of configurations Support• Providing technical support to both internal and external client/remote sites• Monitor all networks / identify problem areas• Manage and respond to support tickets timeously• Troubleshooting and resolution of issues• Monitoring performance of networks• Working with IT support personnel• Providing network administration and support People Skills• Working with Service Providers o Ensuring that maintenance contracts are in place• Liaison with clients in a professional manner Excellent Communication skills with clients Security• Ensuring that the environment is secure from external threats• Sound understanding of firewalls and configuration• Anti-virus installations / monitoring• Threat detection and analysis• Understanding of certificates Overview• Evaluate industry trends and assist in implementing standards and best practices.• Produce relevant reports for internal management• Provide costing into budgets for projects and CAPEX• Documentation to reflect all processes and procedures• Define network policies and procedures Qualification:Relevant IT related Degree/ Diploma

JUNIOR SALES & ISP SUPPORT TECH required for IT Consulting Company in East London. Purpose of Job: To market and grow existing client base by signing on new clients for the various internet packages (predominantly fibre)/products, via telephone/social media and flyers. Minimum Requirements/Qualifications: Matric/Grade 12 Highly proficient in Microsoft Office Experience with Fibre, LTE, ADSL, VoIP sales & support Further qualification in IT/Marketing (advantageous) Valid Code 08 Drivers license Behavioural Competency Strong Customer Relations Passion for sales Self-Driven Duties Marketing through social media platforms/flyers Email hosting sales & Support (cpanel/G Suite/O365) Intermediate TCP/IP understanding Installing & Configuring routers/modems Client application process Client connection process Control of Client accounts – following up on non-payments/blocking of services for non-payments Technical support Salary – Basic salary of R3,000 + Commission on sales Application Process: Online applications will receive preference, include certifications, alternatively e-mail CV and Certifications to Solutions@workafrica.co.za and use the Job Title as a reference in the Subject field. If you don’t hear from us within 2 weeks, consider your application unsuccessful. Additional Info: 1 to 2 years Salary: RR3000 Job Reference #: 3490472401

Greetings I'm fumani khosa aged 22 a graduate in IT support services higher certificate I'm looking for a technical support voluntary to gain working exprience please contact me on /

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South Africa Salary: Market Related Job Type: Permanent Sectors: Engineering Consulting Reference: NWI001683/Nikki Apply before Mar 22 2024 | 30 Days left Apply External Application