Supervision leadership tourism

Assistant Warehouse Supervisor / General Worker - Upington Core duties: · Receiving and dispatching of stock (control of physical stock and documentation) · Stock control · Housekeeping · Serving customers · Loading of stock · Supervision warehouse staff Requirements: · Grade 12 with Mathematics or Accounting · Supervisor / Leadership skills · C1 License with PrDP · Forklift License advantageous · Any postgraduate Supervision / Leadership qualification / Training will be beneficial. Working Hours · Monday to Friday (7H30 to 17H00) Please include your salary expectation in your CV/application. NB If you have not been contacted within 2 weeks, please consider your application unsuccessful.

Core duties: ·Receiving and dispatching of stock (control of physical stock and documentation) ·Stock control ·Housekeeping ·Serving customers ·Loading of stock ·Supervision warehouse staff Requirements: ·Grade 12 with Mathematics or Accounting ·Supervisor / Leadership skills ·C1 License with PrDP ·Forklift License advantageous ·Any postgraduate Supervision / Leadership qualification/Training will be beneficial. Working Hours: ·Monday to Friday (7:30 to 17:00) Please include your salary expectation on your CV. UNLESS YOU MEET ALL THE MINIMUM REQUIREMENTS, PLEASE DO NOT APPLY. NB - If you have not been contacted within 2 weeks, please consider your application unsuccessful.

Supervision Cleaning Industry:   Contract Cleaning Company looking for Supervisor with at Least 2 years or more experience in this Position. Knowledge of Cleaning Industry is Essential. The Candidate should have: Good Leadership and Organizational Skills with strong Attention to detail. Knowledge of Disciplinary Codes and Procedures is a must have. Also be able to Primarily prepare, Monitor, Report control and organize the Workforce.   Valid contactable References required.

Minimum requirements: Doctoral degree in Public Administration or related cognate disciplines For a full Professor, at least 7 years teaching and research experience in Public Administration; for an Associate Professor, at least 5 years teaching and research experience in Public Administration Track record of accredited research publications commensurate with the academic rank level of a full Professor/ Associate Professor Extensive postgraduate supervision experience, including successful doctoral supervision Additional Requirements Evidence of successful fundraising for research-related activities Evidence of academic leadership and/or mentoring less experienced researchers Evidence of attracting and working with post-doctoral fellows will be an added advantage Evidence of professional leadership in the field (e.g. leadership of professional panels and committees) Recognition as a national or international scholar in a chosen area of research (e.g. NRF rating; international keynote/plenaries) will be an added advantage Responsibilities Include: Provide academic leadership in research, curriculum design, development and implementation Teach undergraduate and postgraduate modules in the relevant field of specialization Supervise postgraduate students to doctoral level Achieve research output norms for Professors/Associate Professors Participate in community engagement integrated with teaching and/or research Perform academic leadership, mentoring and related administrative duties Secure external research grants: To apply: Interested applicants who meet the criteria are invited to:

Job Position: Qualified Fitter and Turner Ref: 3585 Location: Berlin (outside East London) Salary: R25 000 per month commensurate with experience + Provident and Medical Aid Qualifications / Requirements: • Educational: - Grade 12 (Matric) Senior certificate. - Qualified Artisan i.e. Fitter and Turner / Millwright (Trade Tested) - Computer literacy - fair level of experience with MS Office - Windows - Supervisor/Leadership training • Additional courses / experience (added advantage): - First Aid - Level 1 or 2 - Fire Fighting - Basic or Fire Marshal - Health and Safety Representative - Computer Training (PPT, Excel, Word, etc) - Strong maintenance related knowledge and principles - Supervisory/management experience • Purpose of function: - To ensure that the manufacturing processes run effectively and efficiently to produce economical products that meet specified quality standards and specifications - Fully responsible for all operational and plant maintenance, together with the associated quality control within the production environments • Key Performance Areas: - Supervisory role in Maintenance/Workshop department - Maintenance of plant, machinery and equipment - Manufacturing/machining of parts - Order/monitor spare parts and consumables - Safety, Health & Environment (SHE) • Proven experience in the maintenance field, within a manufacturing environment • The position would require “leadership / supervision”, but still very much requires a “hands-on” approach in the working environment • The candidate must be comfortable with the workplace location (Berlin), and for providing a remote support service, for a 5 to 6 day working week Responsibility: Qualifications / Requirements: • Educational: - Grade 12 (Matric) Senior certificate. - Qualified Artisan i.e. Fitter and Turner / Millwright (Trade Tested) - Computer literacy - fair level of experience with MS Office - Windows - Supervisor/Leadership training • Additional courses / experience (added advantage): - First Aid - Level 1 or 2 - Fire Fighting - Basic or Fire Marshal - Health and Safety Representative - Computer Training (PPT, Excel, Word, etc) - Strong maintenance related knowledge and principles - Supervisory/management experience • Purpose of function: - To ensure that the manufacturing processes run effectively and efficiently to produce economical products that meet specified quality standards and specifications - Fully responsible for all operational and plant maintenance, together with the associated quality control within the production environments • Key Performance Areas: - Supervisory role in Maintenance/Workshop department - Maintenance of plant, machinery and equipment - Manufacturing/machining of parts - Order/monitor spare parts and consumables - Safety, Health & Environment (SHE) • Proven experience in the maintenance field, within a manufacturing environment • The position would require “leadership / supervision”, but still very much requires a “hands-on” approach in the working environment • The candidate must be comfortable with the workplace location (Berlin), and for providing a remote support service, for a 5 to 6 day working week Salary: R25000 Job Reference #: Qualified Fitter and Turner

Job Position: Sales Manager - Workshop Manager Ref: 3575 Location: Port Elizabeth Salary: R24 000 per month commensurate + car allowance, fuel card, cellphone and laptop Qualifications / Requirements: • Strong sales personality with proven experience to hunt and grow business for the company – strong sales function • Trade qualification (Diesel or Electric) highly advantageous • Automotive or transport industry knowledge – having managed a service workshop (spares, service, breakdown and administration) • Demonstrated ability in managing strong technical staff and providing leadership • Excellent communication skills (verbally and written) – will deal with customers • Must be self-driven and able to operate with minimum supervision • Fully bilingual – English and Afrikaans • Be on call for 24 hours a day (breakdown support) Key Performance Areas: • Manage and be responsible for a full operation service centre with all related aspects of business management • Will be the key individual who will be fully responsible for business development and retention – this is 70% strong sales function • Negotiating of contracts • Drawing up of quotations • Creating KPI’s, procedures, implementing and monitoring controls Responsibility: Qualifications / Requirements: • Strong sales personality with proven experience to hunt and grow business for the company – strong sales function • Trade qualification (Diesel or Electric) highly advantageous • Automotive or transport industry knowledge – having managed a service workshop (spares, service, breakdown and administration) • Demonstrated ability in managing strong technical staff and providing leadership • Excellent communication skills (verbally and written) – will deal with customers • Must be self-driven and able to operate with minimum supervision • Fully bilingual – English and Afrikaans • Be on call for 24 hours a day (breakdown support) Key Performance Areas: • Manage and be responsible for a full operation service centre with all related aspects of business management • Will be the key individual who will be fully responsible for business development and retention – this is 70% strong sales function • Negotiating of contracts • Drawing up of quotations • Creating KPI’s, procedures, implementing and monitoring controls Salary: R24000 Job Reference #: Sales Manager - Workshop Manager

I am a 23 year old hardworking, vibrant and friendly female seeking employment in either a hotel, office or tourism establishment environment. I have completed my Tourism and Hospitality studies, amongst other internationally recognized short courses. I have +3years valuable experience in Front Desk, Concierge, and Admin Duties. I also have international experience at a globally known prestigious Resort. I am familiar and comfortable with MS packages, Opera and Amadeus. I am a team worker as well as able to work individually without supervision. Please contact me on: or for further questions.

Position: Sales Manager General Summary: Lead Insurance Sales and Service teams within assigned territory. Provide feedback and input to insurance leadership regarding how to improve service and promote continued growth of insurance. Assuring sales operations run effectively. Key responsibilities § Direct supervision, coaching and development of Insurance Sales and Service teams. § Prepare and facilitate monthly performance and development meetings and annual performance reviews. § Review monthly results and provide input to Sales teams. § Assist with interviewing, hiring, training, coaching, and performance of Sales team. § Develop content and conduct regular sales meetings. § Provide sales leads and track results. § Assist Quality Control Specialist in assuring risk management procedures are followed. § Act as information source to staff regarding service guidelines, policies and procedures. § Assure insurance partner communications are disseminated to Sales Teams. § Establish and monitor Individual Development Plans. § Oversee annual performance reviews for Sales teams. § Research and resolve policy holders’ concerns. § Responsible for assuring delivery of outstanding member service. § Assure maintenance of a professional work environment. § Participate in the development of regional sales and marketing plans, promotions and consumer events. § Meet regularly with operations leadership to assure alignment with sales operations. Education / Experience § Minimum Matric § Diploma or equivalent § Management/Supervisory skills and Insurance principles. § FAIS Compliant. Three years Insurance or Leadership preferred.

Our client is seeking an experienced, self-motivated and target driven Packhouse Manager (soft fruit) in Stellenbosch. This position will be responsible for the overall management and leadership functions of the Packhouse. Responsibilities: Management of the pack house operations including all pack house staff and operations. Sound leadership and direction in the pack house ensuring quality product output, accuracy and consistency in pack house processes and documentation. Building and implementing best practice policies and principles. Develop and train a team of pack house staff. Ensuring high standards of health and safety practices. Ensuring compliance to all necessary industry quality assurance standards. Meeting all specifications as required by both local and export customers. Procure packaging according to customers specification. Facilitate implementation of information systems. Optimization of packhouse equipment and technologies. Report daily and weekly to producers and group management team. Liaise with exporter on daily and weekly packing requirements. Requirements: Tertiary qualification, preferably Agricultural Diploma. Must have minimum of 5 years’ experience in managing perishable pack houses. Must have excellent management experience. Must have proficient IT skills. Must have excellent communication and interpersonal relationship skills. Must have good numerical and planning skills. Must be self-disciplined, a team player, honest and of high integrity. Must be able to work under minimum supervision while meeting the set targets and deadlines. Must be willing to work overtime and weekends. Experience in HACCP, BRC, ISO and or other quality systems. Area: Stellenbosch. Salary: Market Related. Starting date: As soon as possible. Please forward your CV to us if you meet the above-mentioned requirements. Please assume that your application was unsuccessful If you have not been contacted within 2 weeks from the date of this advertisement. Salary: RMaket elated Job Reference #: RUD59

We are a leading company in the security industry that strive for service excellence and quality products. Professionalism, Proficiency and a Proactive attitude support our mission in being the BEST security company in SA. We are looking for a qualified Northern Cape- local supervisor with the following: QUALIFICATIONS & EXPERIENCE: -Psira Grade B registration & accreditation -5+ Years minimum experience as a Supervisor of which minimum 3 years senior supervision -Extensive supervisory experience particularly in the mining sector. -Firearm Competency with “Use of firearm for business purpose” -Experience in Budgets and Budgetary controls -Managing of discipline -Experience in coordinating and managing all start-ups of new guarding contracts -Operational administration experience Leadership SKILLS & COMPETENCIES: -Articulate and able to communicate on all levels – face to face, telephonically and writing -Planning & Organisational skills -Customer care, client liaison and relationship building skills -People Management skills -Stress Management skills -Manage and discipline of security staff -Develop and implement security policies, protocols and procedures -Identify, investigate, or resolve security breaches -Recruit and train new staff where required -Site inspections -Posting of security staff -Arranging relief staff -Attend meetings with other managers to determine operational needs -Compiling weekly and monthly reports -Prepare reports / presentations on internal investigations, losses, or violations of regulations, policies and procedures -Administrative duties -Experience in reporting and emergency response planning -Excellent knowledge of security protocols and procedures -Ability to work under pressure -Outstanding organisational and leadership skills -Experience in coordinating and managing all start-ups of new guarding contracts -Compiling of Shift rosters -Checking of timesheets and making sure they are in line with roster -Integrity assessment and risk assessments GENERAL: -RSA citizen -Valid unendorsed drivers licence -Clear criminal record -Good contactable references -Flexible working hours – after hours, call out’s, etc. Submit application via following link: https://www.grcsecurity.co.za/careers/senior-security-supervisor/

CLUB RESERVATIONS SUPERVISOR R CTC per month CENTURY CITY, CAPE TOWN PERMANENT POSITION   ESSENTIAL REQUIREMENTS: Matric (Grade 12) essential Relevant tertiary qualifications Previous experience working in Hospitality/timeshare/Travel & tourism (Advantageous) Must have managed a contact centre with staff Proficiency with Data capturing both numerical and document typing Minimum of two years experience in a supervisory role in a sales and customer service environment Ability to coach staff and assist them as needed Knowledge of timeshare and travel Comfortable with computer database packages A quick learner and willing to be trained on new in-house databases Proficiency in the MS office package Must be a South African national   DUTIES: ·   Maintain a strong and effective working relationship with the client ·   Maintain effective call handling through staff scheduling ensuring optimum level of staff resources according to business requirements. ·   Ensure relevant productivity targets on call handling and conversion ratios for confirmations and renewals. ·   Ensure the team effectively use the KANA Response application to promptly and effectively handle email correspondence within agreed service level (48 hours) ·   Maintain full awareness of daily statistics of agent’s activity against monthly targets. ·   Maintain all reports related to the Operations team. ·   Devise and seek approval for ad-hoc incentives to achieve office targets. ·   Ensure high quality member servicing is provided at all times. ·   Handle all Customer / Resort relation issues including any client/members escalations. ·   Provide on-floor supervision at all times and be accessible to all operations employees. ·   Manage recruitment interviews and candidate selection process in line with company procedures and local legislation to optimize performance and retention. ·   Complete full company induction training for all new employees ·   Manage all staff for whom accountable in line with the Company’s human resource policies and procedures and local legislation so that performance is maximized and individuals achieve their full potential, including absence and late management. ·   Hold regular scheduled meetings with staff to solicit input and review productivity. ·   Identify staff training needs and implement appropriate training programmes (in conjunction with human resources for external training). ·   Complete appraisal assessments and conduct meetings in line with company procedure and provide full information to Human Resources Department in London ·   Develop and maintain effective coaching strategy to optimize performance of agents. ·   Ensure effective communication procedures are implemented and maintained. ·   Participate in regular conference calls (mostly operations) where productivity and other business related matters will be reviewed. ·   Ensure all legislative requirements relating to health and safety of employees and the office environment are adhered to with any concerns immediately reported to human resources. ·   Take responsibility for own continuing professional development so that professional knowledge is up to date and work reflects practice.       ALL CV’S WILL BE DELETED.  ONLY TELEPHONIC APPLICATIONS WILL BE CONSIDERED.  IF YOU MEET ALL THE REQUIREMENTS PHONE NATHIER ON DURING OFFICE HOURS  

Our client, the official representative of the hospitality industry of South Africa, seeks to appoint a dynamic and efficient Administrative Officer.   Reporting to the Executive Officer, key performance areas include: •                    Reception & telephone •                    Administration / maintaining & up keeping of member database •                    Maintaining & up keeping of website •                    Debtors •                    Events and functions •                    Communication •                    Assisting Executive Officer   Selection criteria include: •                    A genuine interest in the hospitality / tourism industry. •                    A self-motivated self-starter who works independently, without close supervision. •                    A strong character stimulated by the challenges of this multi-faceted portfolio. •                    Business minded with a sense of urgency. •                    Computer literate using MS Office packages and Internet. •                    Excellent interpersonal and organisational skills. •                    Strong administrative skills. •                    The ability to handle pressure effectively, meeting emergency demands well. •                    Very well spoken, excellent telephone etiquette and presentation skills.

I am currently recruiting for a reservationist / housekeeping supervisor on behalf of an established, upmarket self-catering lodge in Stellenbosch. Successful candidate will have: Experience in hospitality industry Be computer literate (Word, Excel, Outlook) and have working experience of a reservations system eg Opera Post Matric Hospitality / Travel and Tourism Qualification advantageous Fully bilingual (Afrikaans and English) Own transport and drivers licence Duties include: Taking responsibility for reservations and bookings and general administration pertaining to this Guest liaison Organising shuttle services and tours / outings on behalf to guests General office administration Supervision of cleaning staff and linen department Lodge inventory General Lodge administration duties Assisting general manager and other departments when needed Working hours are Monday to Friday and every second Saturday morning. Shifts rotate: 7.00 - 4.00 / 9.00 - 18.00. Candidates residing in the Stellenbosch area will receive preference.

Established, prestigious guest house based in the Stellebosch area has a vacancy for reservationist / receptionist to commence duties asap. Successful candidate will have: Experience in hospitality industry Be computer literate (Word, Excel, Outlook) and have working experience of a reservations system Post Matric Hospitality / Travel and Tourism Qualification advantageous Fully bilingual (Afrikaans and English) Own vehicle and drivers license essential Duties include: Taking responsibility for reservations and bookings and general administration Guest liaison Organising shuttle services and tours / outings on behalf of guest Supervision of cleaning staff and linen department Lodge inventory General Lodge administration duties Assisting general manager and other departments when needed Working hours are Monday to Friday and every second Saturday morning. Shifts rotate: 7.00 - 4.00 / 9.00 - 18.00. Candidates residing in the Stellenbosch area will receive preference. Own vehicle is essential

The Billing Supervisor is responsible for providing daily oversight and direction of clerical support for the billing functions. This includes the supervision of billing clerks. The Billing Supervisor will be responsible for ensuring high quality, timely completion of work, accurate data entry, efficient processes, and positive working relationships among the supervised employees as well as internal and external customers. The Billing Supervisor must regularly handle multiple responsibilities and deadlines, including participating in large, company-wide projects and initiatives. The Supervisor must maintain confidentiality related to employees and customers. To carry out all the required general administrative systems and reporting tasks associated with Billing process in order to support the function's contribution to the Company's objectives of Customer Care, performance and profit targets. 1. Supervise and assist billing representatives 2. Train, coach, to maintain a skilled, enthusiastic, and productive workforce. • Promote harmonious relationships, mutual respect and trust, and strong morale among employees. • Schedule personnel to accomplish workload and provide high quality customer service. • Develop and deliver timely and appropriate job training (including using technological tools for doing so). • Resolve issues and assist staff with questions and resolve issues. • Ensure all billing run deadlines are met without any hold ups. • Ensure that price increase levels are obtained and processed within the expected time frame and correct in terms of the contracts 2. Oversee the Billing Process • Ensure that all service contracts are active prior to billing. • Ensure that all meter readings for the billing run has been populated • Ensure that billing preview contain accurate recurring and nonrecurring charges. • Ensure all contracts and invoices are billed timeously • Prepare and monitor credit requests are properly motivated and valid. • Fix the source reason for all corrections to ensure future accurate billing 3. Interact with customers who have billing issues • Always maintain a positive and friendly attitude with customers. • Foster exceptional customer service among supervised employees. • Seek and find the answers to questions or ensure that billing representatives can do so. Solve customer problems. • Authorize certain classes of credits. 4. Other duties • Assist Business Process and Administration Manager and other management staff with a variety of projects to achieve better results in the billing department. • Obtain a thorough knowledge of all related functions that effect the billing as well as those that are effected by the functions performed in the billing department. (End to end knowledge of order to cash) • Responsible for all month end reports and tasks • Matric is essential (Mathematics/Accountancy) with 5 years of clerical or office&;administration experience in a customer-oriented business required. • Minimum off 2 years supervisory experience • Valid Driver License • High level of experience and proficiency with Microsoft Excel, Access, and Word. Advanced Level and be able to work with big spreadsheets. The ability to reconcile is essential • Strong leadership and problem solving skills that gets involved to get the job done. High degree of independence and ability to take initiative. • Ability to schedule and delegate tasks among multiple staff members and ensure that work is completed. Deadlines are not negotiable. • Ability to create a positive work environment. • Demonstrated experience working with complex computer systems and billing programs. • Experience in working with customers and maintaining composure when dealing with difficult customers internal and external • Must be flexible and willing to work overtime Salary R18k - R25k per month ctc