Senior support consultant

The successful applicant will be responsible for the implementation and support of custom designed software, specifically for the motor spares retail & distribution market. Duties Instituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Supply ongoing applicable system training to fellow Service Desk consultants when required do so and supply signed-off training sheets • Investigate and analyze system issues to determine cause of issues and appropriate corrective actions Requirements • B Com /Information System or similar qualification • Knowledge and /or exposure to IT/Accounting systems will be an added advantage • Minimum of 5 years’ experience in similar position will be advantageous • • Exceptional communication and people skills • A valid driver’s license will be advantageous • Willingness to travel nationally • Ability to work in a team environment • An understanding of the software development environment will be an added advantage

The successful applicant must have a B Com in Information Systems or equivalent degree and

SENIOR RECRUITMENT CONSULTANT Top Class Recruiter Established consultancy looking for a Senior Recruitment Consultant with experience gained through your own Recruitment business or as a Senior Recruitment Consultant  in a relatively small recruitment consultancy. Knowledge and good ideas to deliver from source to placement based on actual hands on experience. The position requires a Self Motivated Individual who will have inner passion and drive to grow the business on its current path or in new directions where vision is clear. Must have the ability to drive own desk and create opportunities with existent and new clients as well as contribute to development and motivation of the Company in general. Driven by the desire to achieve in excess of expectation. Your absolute professionalism will naturally draw others into your positive energy with resultant sales. Candidates with the above passion, drive, skills, commitment and knowledge of the Cape Town market, combined with an existent Client portfolio may want to consider a move to our Company. Your personal portfolio should include sales figures, consistency of placements as well as Clients who would be happy to recommend your services. Without these attributes you won't succeed. We offer a basic + up to 35% commission from R1, 13th Cheque, Laptop, etc  and No desk values or losses from slow months carried forward. No Franchise Fees or any other hidden costs.   Forward a brief letter of motivation and your top class CV to Gary Bain at or call in confidence on 021

Looking for a Senior Concierge Consultant for Travel Management Company Experience and qualifications required: Matric Relevant travel qualification Fares and ticketing basic course Amadeus/Galileo Minimum 5 years as Senior Travel Consultant (Corporate or Leisure)

Looking for a Senior Leisure Consultant. Experience and requirements: Minimum 6 years as Senior Travel Consultant (Corporate or Leisure) Matric Relevant travel qualification Fares and ticketing basic course Amadeus – full course Sound Knowledge of Leisure Duties include: Create all the necessary entries in Amadeus avoiding any fictitious information Build and maintain a complete record of BARS and PARS for all corporate clients Manage and control your own queue in Amadeus Fully comprehensive confirmations detailing all options/rules and restrictions/cancellation fees/change fees/ticketing time limits Train and guide Junior Consultants Following of Leisure Policies and Procedures Attendance of company meetings and functions/team building

Location: Parktown Job title: Senior Claims Consultant Salary: R to R per month (role will pay commission) Experience:  Jewellery and sales experience essential.   The work can be complicated and we require an intelligent person with an ability to work on computers and learn our systems. Strong inter personal skills is important as this is both a sales and business administration role. The roles involves;   ·         Drawing up quotations within the required turn around period of 24 hours from the time the request is received ·         Ability to design pieces and do sketches when required ·         Maintaining an up to date knowledge of costings relating to gold, diamonds, etc. which is required to accurately perform day to day duties ·         Contacting clients on the same day the replacement order is received to arrange a consultation ·         Setting up sales consultations with clients to full-fill the insurance companies replacement orders ·         Visiting clients at their homes or offices when required to assist with quotations and / or full-filling orders. (Driver’s license and own motor vehicle is required). ·         Managing the entire process of jewellery make-ups and ensuring the entire process remains on track and on schedule ·         Immediately notifying management where difficult clients are encountered or when claims are expected to take longer than normal ·         Sourcing diamonds, watches, jewellery, etc. at competitive prices ·         Maintaining a system which will allow you to continuously monitor outstanding tasks and ensure operations run smoothly and are completed within a reasonable time frame ·         Performance of other ad hoc tasks as may be required from time to time ·         Good computer skills essential ·         Candidate will need to be taught to cost jewellery pieces and this requires some mathematical ability as well as fair excel skills    

Renowned IT Company is looking for an experienced Senior Software Support Consultant. The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Working closely with various team members to improve customer service skills, use and enhance support tools, learn effective troubleshooting techniques, and increase system knowledge Requirements B Com / Information System or similar qualification Knowledge and /or exposure to IT/Accounting systems will be an added advantage Minimum of 5 years’ experience in similar position will be advantageous Analytical and problem-solving skills Strong coaching and mentoring skills Exceptional communication and people skills Valid driver’s license is essential Willingness to travel nationally An understanding of the software development environment will be an added advantage Responsibility: Duties: Instituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Supply ongoing applicable system training to fellow Service Desk consultants when required to do so and supply signed-off training sheets Supply availability and assist consultants with applicable calls escalated to yourself Active involvement in managing two-way communication between ourselves and the relevant Account Managers Providing application support to users - Answer, resolve, and log in-bound customer calls, identify issues and provide suggestions and long-term resolutions Investigate and analyze system issues to determine cause of issues and appropriate corrective action Provide clear, professional, informative and appropriate communication to colleagues, customers, suppliers via telephonic, email, Skype and Team Viewer Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Deconstruct client issues and analyze the various solutions via various communication channels Salary is market related Send cv to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SSSC001 Consultant Name: Damian Sin Hidge

Software Developers, specialising in asset management systems, seeks a Support Consultant to participate in the migration to new contact centre system and ensure a stable and reliable ASP service for their partners and clients and act as a company ambassador.   You will be required to identify and understand client’s requirements and provide practical solutions, ensure records and systems are maintained in the contact Centre and insure adherence to SLA timeframes are met. You will manage the ASP servers, security of clients data and optimize the configurations of the server. Your KPA’s will be BUG, Modification and user support, software and associated ICT infrastructure support and management of Hosted Services.   You should have a Matric Qualification and post matric qualification in ICT.   It would be advantageous to have experience with other CMMS systems. It will be a big plus if you have been exposed to relevant asset management system.   Mail your CV to:   anthonyjobs(at)wcp.co.za

Looking for an Inbound Consultant to be responsible for customised and packaged tour arrangements Bookings from A-Z Strong product knowledge of southern Africa countries required Working within a team that shares a high volume workload but need to be independent enough to give attention to detail to each client travelling Additional language (Afrikaans, Dutch or German) Tourplan Salary: R to R depending on experience

Senior Commercial Claims Consultant Job Spec Salary: •             R to R Qualifications and Experience: Matric At least 60 Credits, preferably full 150 Credits (NQF Level 4) RE5 Clear criminal and ITC record At least 5 years’ experience in Short Term Insurance Claims At least 3 to 5 years’ experience in Short Term Commercial Claims Computer Literacy – MS Office: Work, Excel, Outlook & other short-term software Skills and Abilities: Customer Care Skills: Bilingual Excellent communication skills (written and verbal) Work under pressure and able to meet deadlines Excellent time management Quality orientated Display a sense of urgency Diplomatic & patient Problem solving skills Display initiative, maturity and a high degree of professionalism Liaise and build relationships with clients Ability to negotiate with insurers/clients in respect of contentious claims Administrative Skills: Strong planning and organizational skills Detail focused and attention to quality Analytical mind Good numeracy and literary skills Interpersonal Skills: Team player Work independently Health: •             Excellent physical health Key areas of responsibility: Handling of commercial motor and non-motor claims from start to authorisation of payments Communicate with clients, the responsible party, their insurers, solicitors and various other parties involved in the process, by telephone and/or by written communication Ensure effective and timely claims management and settlement (in line with binder agreement SLA’s) Adequate reserving of claims Discuss the claim with suppliers and repairers as necessary Adhere strictly to service level agreements Advise clients on general queries and insurance issues Authorizing payments  within mandate Consulting team leader when technical assistance is needed in respect of complex or problematic claims Closing date: 8 January To apply: Please e-mail detailed CV, salary requirements and full summary of your experience within the Insurance Industry

JUNIOR SUPPORT CONSULTANT / EAST LONDON – Must be willing to travel nationally - Ensure you use "PVT SD EL" as a reference in the subject field of your e-mail when applying. Minimum Requirements/Qualifications: BCom or degree in Information Systems would be advantageous Knowledge and prior experience in accounting systems is highly recommended Knowledge of databases and application development environments Minimum of 1-year experience in similar position Analytical and problem-solving skills Exceptional communication and people skills Valid Driver’s Licence Duties The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Institute corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market Deconstruct client issues and analyse the various solutions in all regions, via various communication channels Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Render functional support to the customer via telephonic, email, Skype and Team Viewer Salary – Market related Application Process: Online applications will receive preference, include certifications, alternatively e-mail CV and Certifications & Head and Shoulder photo to Solutions@workafrica.co.za and use “ PVT SD EL ” as a reference in the Subject field. Closing date for applications 20th October 2020. If you don’t hear from us within 3 weeks, consider your application unsuccessful.   Additional Info: 1 to 5 years Salary: RNegotiable Job Reference #: 2231699524

Renowned Company is looking for a Systems Support Consultant to join their team. Job Requirements: Bcom Accounting or equivalent qualification required Knowledge and 5 years’ experience in accounting systems Analytical and problem-solving skills Exceptional communication skills Leadership style that gains respect, confidence and establishes teamwork. Engaging personality with integrity, credibility, and character. Attention to detail and strong analytical skills Good business acumen Motivated, hard work. Decisive, data driven. Responsibility: Duties: Assist and guide customers to achieve maximum profit and improved controls in a highly competitive market Deconstruct client issues and analyze the various solutions Expose difficulties and opportunities, submit possible solutions and show where these solutions should be applied Establish and maintain working relationships with a variety of individuals and groups. Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Regularly evaluate internal and external client satisfaction and then create strategies to continually upgrade the quality of service. Embrace change / stay in constant transformation Salary is negotiable – market related Send CV to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SSC001 Consultant Name: Damian Sin Hidge

PLEASE READ THE ADVERT BEFORE APPLYING. Please only apply when you comply with under mentioned Requirements. If you have not heard from us within 3 weeks, please regard your application as unsuccessful. The Idea Portal, with our Head Office in Bloemfontein, is a National based Company that specializes in Time and Attendance Management with clients across SA. We have experienced tremendous growth the past year and wish to expand our Support team and require a: Junior Support Consultant with extensive Payroll Experience Required qualifications/skills/experience • IT skills. Good Knowledge of Microsoft OS Environment • Basic Conditions of Employment knowledge, specifically with regards to payroll A MUST • Good communication/numerical skills • Attention to detail • Analytical skills • Excellent interpersonal skills, Fully bilingual • Tact and persuasive ability • Team player • Good oral and written communication skills • Self-motivation • Valid Drivers License Job Description and Practical Duties(but not limited to) Ability to set up a client from A to Z on our systems In-depth knowledge of shifts. Knowledge of payroll export batches and the exporting process. Capability to solve more complex shift setup solutions. Daily checking to ensure tickets remain at a minimum Contribution towards help materials. Ability to work together as a team with your co-workers Be capable to provide training to single or a small number of trainees. Salary: R6500 neg. Job Types: Full-time, Permanent Email: jobs@theideaportal.co.za

Johannesburg Salary: R54 167.00 - R83 333.00 Per Month Job Type: Permanent Sectors: Engineering General Reference: DS080623SECMS Apply before Aug 20 2023 | 61 Days left Apply

Johannesburg Salary: R45 833.00 - R75 000.00 Per Month Job Type: Permanent Sectors: Engineering General Reference: DS080623SECMS Apply before Aug 20 2023 | 61 Days left Apply