Application support consultant

East LondonInstituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried outEffective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding callsAssist and guide organizations to achieve maximum profit and improved controls in a highly competitive marketDeconstruct client issues and analyse the various solutions in all regions, via various communication channelsEscalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s)Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queriesRender functional support to the customer via telephonic, email, Skype and Team ViewerQualifications:Relevant tertiary qualifications BSc/ BCom in Computers Science or related.

JUNIOR APPLICATIONS SUPPORT CONSULTANT / EAST LONDON – Must be willing to travel nationally - Ensure you use the "JOB TITLE" as a reference when applying.  PLEASE NOTE: this is not a technical IT support role / It is ERP / Application / Business Support to our clients; client base in the Automotive Parts industry Minimum Requirements/Qualifications: BCom or degree in Information Systems would be advantageous Knowledge and prior experience in accounting systems is highly recommended Knowledge of databases and application development environments Minimum of 1-year experience in similar position Analytical and problem-solving skills Exceptional communication and people skills Valid Driver’s Licence Duties The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Institute corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market Deconstruct client issues and analyse the various solutions in all regions, via various communication channels Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Render functional support to the customer via telephonic, email, Skype and Team Viewer Salary – Market related Application Process: Online applications will receive preference, include certifications, alternatively e-mail CV and Certifications & Head and Shoulder photo to Solutions@workafrica.co.za and use “ JUNIOR APPLICATION SUPPORT CONSULTANT ” as a reference in the Subject field. Closing date for applications 4th December 2020. If you don’t hear from us within 3 weeks, consider your application unsuccessful.   Additional Info: 1 to 5 years Salary: RNegotiable Job Reference #: 2231699524

Junior Application Support Consultant Contract Type Permanent Salary R8000 to R10000 Location East London, Eastern Cape, South Africa; Johannesburg, Gauteng, South Africa PLEASE NOTE!!!!!: this is not a technical IT/hardware support role / It is ERP / Application / Business Support. Job Functions Information Technology,Support Industries Call Centre & Helpdesk,ICT - Information & Communications Technology Specification The successful applicant will be responsible for the implementation and support of custom designed business / ERP software specifically for the motor spares retail & distribution market. •Instituting corrective actions by completing accurate and complete Project tickets and ensuring developers understand fully what changes are to be carried out •Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls •Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market •Deconstruct client issues and analyse the various solutions in all regions, via various communication channels •Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) •Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries •Render functional support to the customer via telephonic, email, Skype and Team Viewer Requirements BCom or degree in Information Systems •Knowledge and prior experience in accounting systems is highly recommended •Knowledge of databases and application development environments •Minimum of 1-year experience in similar position •Analytical and problem-solving skills •Exceptional communication and people skills •Valid Driver’s Licence •Willingness to travel nationally when required Job Closing Date Send c.v's to nerisha.arivu@outlook.com

IT Application Support Analyst National IT Company is looking for an Application Support Analyst to join their Development and Integration Team. Requirements: IT Qualification in Software Development / Systems or infrastructure is essential. Software development experience is advantageous. Good telephone manner. Good client Services skills. Responsibility: Duties: 1st Line Client Support (Telephonic Support) addressing and Liaising with client issues and queries. Liaise with Developers, Project Managers and users to ensure that both business and technical requirements are achieved. Salary is R14 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R14000 Job Reference #: ASA333 Consultant Name: Damian Sin Hidge

VACANCY:  IT APPLICATION & SUPPORT CONSULTANT (Durban)   International group are looking for an experienced IT APPLICATION & SUPPORT CONSULTANT professional.   REQUIREMENTS:   1.     Matric 2.    3 year tertiary IT qualification (National Diploma or Degree) 3.    Microsoft Accreditation 4.    5 years + experience 5.    Thorough understanding of MIS 6.    Knowledge of ERP’s systems   PACKAGE:   R to R (CTC) Medical Aid Provident Cellphone allowance Meal Allowance   Please email your CV in MS-WORD format to:  with the reference ITSUPPORT in the subjectline  

JUNIOR SUPPORT CONSULTANT / EAST LONDON – Must be willing to travel nationally - Ensure you use "PVT SD EL" as a reference in the subject field of your e-mail when applying. Minimum Requirements/Qualifications: BCom or degree in Information Systems would be advantageous Knowledge and prior experience in accounting systems is highly recommended Knowledge of databases and application development environments Minimum of 1-year experience in similar position Analytical and problem-solving skills Exceptional communication and people skills Valid Driver’s Licence Duties The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Institute corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Effective and accurate logging, updates and closure of service desk calls and monitoring time targets of outstanding calls Assist and guide organizations to achieve maximum profit and improved controls in a highly competitive market Deconstruct client issues and analyse the various solutions in all regions, via various communication channels Escalate new feature requests and bugs, and assist the development team in diagnosing and testing the issue(s) Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Render functional support to the customer via telephonic, email, Skype and Team Viewer Salary – Market related Application Process: Online applications will receive preference, include certifications, alternatively e-mail CV and Certifications & Head and Shoulder photo to Solutions@workafrica.co.za and use “ PVT SD EL ” as a reference in the Subject field. Closing date for applications 20th October 2020. If you don’t hear from us within 3 weeks, consider your application unsuccessful.   Additional Info: 1 to 5 years Salary: RNegotiable Job Reference #: 2231699524

PLEASE READ THE ADVERT BEFORE APPLYING. Please only apply when you comply with under mentioned Requirements. If you have not heard from us within 3 weeks, please regard your application as unsuccessful. The Idea Portal, with our Head Office in Bloemfontein, is a National based Company that specializes in Time and Attendance Management with clients across SA. We have experienced tremendous growth the past year and wish to expand our Support team and require a: Junior Support Consultant with extensive Payroll Experience Required qualifications/skills/experience • IT skills. Good Knowledge of Microsoft OS Environment • Basic Conditions of Employment knowledge, specifically with regards to payroll A MUST • Good communication/numerical skills • Attention to detail • Analytical skills • Excellent interpersonal skills, Fully bilingual • Tact and persuasive ability • Team player • Good oral and written communication skills • Self-motivation • Valid Drivers License Job Description and Practical Duties(but not limited to) Ability to set up a client from A to Z on our systems In-depth knowledge of shifts. Knowledge of payroll export batches and the exporting process. Capability to solve more complex shift setup solutions. Daily checking to ensure tickets remain at a minimum Contribution towards help materials. Ability to work together as a team with your co-workers Be capable to provide training to single or a small number of trainees. Salary: R6500 neg. Job Types: Full-time, Permanent Email: jobs@theideaportal.co.za

SALES & SUPPORT CONSULTANT required for IT Consulting Company in East London. Purpose of Job To market and grow existing client base by signing on new clients for the various internet packages (predominantly fibre)/products, via telephone/social media and flyers. Minimum Requirements/Qualifications: Matric/Grade 12 Further qualification in IT/Marketing (advantageous) Experience in similar environment (advantageous) Valid Code 08 Drivers license Strong Customer Relations Passion for sales Self-Driven Duties Marketing through social media platforms Receive and manage incoming enquiries – both new clients and technical queries Client application process Client connection process Control of Client accounts – following up on non-payments/blocking of services for non-payments Technical support Basic salary of R3,000 + Commission on sales Application Process Online applications will receive preference, include certifications, alternatively e-mail CV and Certifications to Solutions@workafrica.co.za and use the Job Title as a reference in the Subject field. If you don’t hear from us within 2 weeks, consider your application unsuccessful. Additional Info: 1 to 2 years Salary: RR3000 Job Reference #: 3490472401

Renowned IT Company is looking for an experienced Senior Software Support Consultant. The successful applicant will be responsible for the implementation and support of custom designed software specifically for the motor spares retail & distribution market. Working closely with various team members to improve customer service skills, use and enhance support tools, learn effective troubleshooting techniques, and increase system knowledge Requirements B Com / Information System or similar qualification Knowledge and /or exposure to IT/Accounting systems will be an added advantage Minimum of 5 years’ experience in similar position will be advantageous Analytical and problem-solving skills Strong coaching and mentoring skills Exceptional communication and people skills Valid driver’s license is essential Willingness to travel nationally An understanding of the software development environment will be an added advantage Responsibility: Duties: Instituting corrective actions by completing accurate and complete Jira Project tickets and ensuring developers understand fully what changes are to be carried out Supply ongoing applicable system training to fellow Service Desk consultants when required to do so and supply signed-off training sheets Supply availability and assist consultants with applicable calls escalated to yourself Active involvement in managing two-way communication between ourselves and the relevant Account Managers Providing application support to users - Answer, resolve, and log in-bound customer calls, identify issues and provide suggestions and long-term resolutions Investigate and analyze system issues to determine cause of issues and appropriate corrective action Provide clear, professional, informative and appropriate communication to colleagues, customers, suppliers via telephonic, email, Skype and Team Viewer Select and explain the best solution to solving the client’s query, whether it be general system usage, or higher-level queries Deconstruct client issues and analyze the various solutions via various communication channels Salary is market related Send cv to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: SSSC001 Consultant Name: Damian Sin Hidge

IT Application Support Analyst National IT Company is looking for an Application Support Analyst to join their Development and Integration Team. Requirements: IT Qualification in Software Development / Systems or infrastructure is essential. Software development experience is advantageous. Good telephone manner. Good client Services skills. Responsibility: Duties: 1st Line Client Support (Telephonic Support) addressing and Liaising with client issues and queries. Liaise with Developers, Project Managers and users to ensure that both business and technical requirements are achieved. Salary is R14 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R14000 Job Reference #: IASA001 Consultant Name: Damian Sin Hidge

Software Support Consultant Software Support Consultant required for dynamic software company in Cape Town. The job will involve remotely assisting clients in managing their business processes and resolving technical queries within our software application suite. The following attributes are required: -          Good telephone manner, experience with call logging systems beneficial. -          Good understanding of hardware and software environments. -          Understanding of databases with a willingness to learn. -          General understanding of business processes (accounting, stock control, cash-ups, reporting, etc). -          Excellent trouble-shooting skills. -          The ability to work individually and within a team. -          Effective communication skills. -          Ability to work under pressure and time constraints. Over and above these qualities we are looking for candidates who have strong problem solving logic and the ability to manage themselves. Opportunities exist to move into other areas of our company like software development or even sales and account management. If you feel that you are the right person for this position please take the time to look at our web site www.esponline.co.za and send us your CV along with a letter motivating why you are a suitable candidate to

Junior Software Support Consultant (R-R) Technical Software Support Consultant required for dynamic software company in Cape Town. The job will involve remotely assisting clients in managing their business processes and resolving technical queries within our software application suite. The following attributes are required: -          Good telephone manner, experience with call logging systems beneficial. -          Good understanding of hardware and software environments. -          Understanding of databases with a willingness to learn. -          General understanding of business processes (accounting, stock control, cash-ups, reporting, etc). -          Excellent trouble-shooting skills. -          The ability to work individually and within a team. -          Effective communication skills. -          Ability to work under pressure and time constraints. Over and above these qualities we are looking for candidates who have strong technical problem solving logic and the ability to manage themselves. Opportunities exist to move into other areas of our company like software development or even sales and account management. If you feel that you are the right person for this position please take the time to look at our web site www.esponline.co.za and send us your CV along with a letter motivating why you are a suitable candidate to

IT SUPPORT CONSULTANT – GREAT COMPANY CBD, CAPE TOWN | SALARY IS HIGHLY NEGOTIABLE TO EXPERIENCE | START ASAP   Our client is seeking a Qualified IT Consultant / Technician to ensure the IT and Technical Infrastructure runs smoothly. Reporting to the IT Manager. Duties include PC Set ups, Networking, Troubleshooting, Repairs, Fault Finding, Internet and Email set up and maintenance, Hardware and Software management, Printer Set ups, Phone Set ups etc.   Job Requirements: MCSE, A+, N+ Qualifications are essential Relevant IT Diploma or Degree will be ideal Relevant work experience is essential Be well spoken and well presented Have drivers licence Be hard working and professional   APPLY WITH YOUR MOVE PERSONNEL - TODAY! Email your Updated CV to    *Only shortlisted candidates will be contacted for Interviews with our Consultants. This will be within 2-3 days of applying. You will receive an automated response to your email which will confirm that we have received your CV. If you have not heard from a Consultant within 3 days of applying, please consider your application to be unsuccessful.   With Us, It’s All About You!

Female Support Consultant position in Somerset West available. Permanent position, but initially 3 month contract period. Duties: Providing first line support to clients making use of company's two software applications. Assist with training, installation, set up and testing. Client service. Requirements: Preferred qualifications - IT Diploma; Computer Literate; Wellness. Good computer literacy and English communication skills. Prefer IT support experience. Previous work experience in customer services in the Wellness Industry is essential. Hard working, willing to learn and grow with company and ability to multitask. Under 30 years of age preferable. Salary: R - R per month. Benefits: 15 day annual leave; casual work environment; flexible work hours Trading hours: Mondays to Fridays: 8hh30 Start date: Immediately.

We are looking for an experienced Sharepoint specialist to join our Configuration and Support team. You will work closely with the DevOps team to provide operational, maintenance, security and governance support for the SharePoint infrastructure. Responsibility: • All aspects of the design, architecture, development, deployment, operations, administration, governance, training and support of key SharePoint institutional solutions • Close collaboration with the DevOps-Team • Migration of institutional SharePoint on-premises solutions to SharePoint Online, in line with changing business and technological requirements. • Closely collaborating with stakeholders, users, IT-partners and external partners to analyse, determine and refine institutional processes and business goals related to SharePoint solution opportunities • Analysing and understanding business requirements • Designing and implementating complex Enterprise Content Management (ECM)- and Web Content Management (WCM) solutions, e.g. file plan classification, content organiser rules, workflow, content types, term sets, managed metadata and taxonomy, following platform best practices to accommodate identified institutional and governance requirements and maximise search capability; • Designing and implementing SharePoint Business Intelligence and Reporting Solutions • Creating branding and page layouts (master pages & CSS) for Institutional ECM- and Business Intelligence solutions • Configuring content search web parts and developing workflows • Designing and building InfoPath form solution • SharePoint Application Management: Managing web applications, site collections, external service connections, application security, search administration, workflow • Shared Services Administration: User Profile Service, Search, Excel Services Settings, Audiences, SharePoint Usage Reporting, Managed Metadata Services, Application Catalogue • Providing expert user support and guidance • Providing training and documentation • Driving SharePoint best practice implementation for consistency and effectiveness, compliance, records management- and audit requirements Requirements: • A Degree in Information Technology (or related field such as Information Science or Engineering), or a 3 year National Diploma in Information Technology. • Microsoft SharePoint Certification, validating technical expertise. • 5 Years demonstrable SharePoint experience (including work at a senior level), in an organisation with an enterprise-class IT infrastructure. OR • National Senior Certificate that meets Diploma Requirements; • Microsoft Certified Solutions Expert (MCSE)-, or • Microsoft Certified Solutions Developer (MCSD) Certification, or • Microsoft Certification for a number of exams, which form part of MCSE or • MCSD expert-level Certification Programs. • 5 Years demonstrable SharePoint experience (including work at a senior level), in an enterprise-class IT infrastructure organisation. • IT support experience and ability to provide technical and end-user support • PLUS • Experience with SharePoint Designer, InfoPath, Visual Studio, Windows Server, SQL Server, IIS, Windows Client • Experience developing deployment scripts to automate the deployment for SharePoint solutions • Microsoft Excel- and SQL database concepts with Excel Services-, PowerView-, PowerPivot-, SQL Server Reporting Services (SSRS) experience • Programming experience in HTML5, CSS, JavaScript or similar technologies • Strong problem solving, analytical skills. The ability to analyse complex processes and solve problems in a logical way, and strategic thinking • Experience working with different functional groups and stakeholders at the same time Salary: R40 000 Job Reference #: NBS165 Consultant Name: Hanlie Van Der Vyver

IT SUPPORT TECHNICIAN - EAST LONDON Requirements: Matric/Grade 12 A+ N+ (MCSE advantageous) Minimum of 5 years relevant working experience Computer, Network (LAN, WLAN & WAN), Printer & Server experience (ISP, VOIP & CCTV experience advantageous) Drivers license essential Customer Service skills essential   Duties: Telephonic, remote and on-site support Computer/Server hardware and software support Network, telecoms and CCTV installations Take ownership of incidents/requests, projects and installations from start to finish Designing, quoting, procuring and deploying IT Solutions Salary - market related Application process: Online applications will receive preference, please include a head and shoulder photo, alternatively e-mail your CV with all qualifications, ID & Drivers to Solutions@workafrica.co.za, using the job title as a reference in the subject field. If you don't hear from us within 2 weeks, please consider your application unsuccessful.   Additional Info: 5 to 10 years Salary: RR15000 Job Reference #: 447179959 Consultant Name: Claire O'Reilly

Our client, a well-established international Software Development Company based in Durbanville, Cape Town, would like to employ a Senior IT Client Service Consultant to join their growing and dynamic team. The company specializes in the field of Compliance & Risk management in different industries. Key Performance Areas ·         Handling incoming client queries for our software application ·         Business analysis and specification of customer requirements ·         Configuration, installation, and customisation of the software (remotely) ·         Documentation of projects and track recording of support cases ·         Monitoring of escalations and communication with internal parties ·         Systematic follow up support and quality checks with customers ·         Build and maintain professional client relationships ·         Assists in maintaining of user guides and technical documentation   Qualifications and Experience ·         Matric certificate ·         5+ years’ of experience in a similar environment ·         Proficient literacy in Software SQL Server, MS Office ·         Excellent experience in assisting challenging customers only by remote access ·         Valid Work Permit for South Africa   Competencies required ·         Outstanding English communication skills (verbal and written) and self-confidence to communicate to professional audiences over the phone ·         A target-driven thinker with effective time management skills ·         Advanced problem solving and analytical skills essential ·         Good team player, ambitious and success oriented personality ·         Must be able to manage and lead a Project efficiently ·         Able to work within a team, with an ambitious and success orientated personality     If you meet the above requirements and are interested in the position, please send your CV to

Our client, a well-established international Software Development Company based in Durbanville, Cape Town, would like to employ a Spanish speaking Senior IT Client Service Consultant to join their growing and dynamic team. The company specializes in the field of Compliance & Risk management in different industries. Key Performance Areas: ·         Handling incoming client queries for our software application ·         Business analysis and specification of customer requirements ·         Configuration, installation, and customisation of the software (remotely) ·         Documentation of projects and track recording of support cases ·         Monitoring of escalations and communication with internal parties ·         Systematic follow up support and quality checks with customers ·         Build and maintain professional client relationships ·         Assists in maintaining of user guides and technical documentation   Qualifications and Experiences: ·         Matric certificate ·         5+ years’ of experience in a similar environment ·         Proficient literacy in Software SQL Server configuration, MS Office ·         Excellent experience in assisting challenging customers only by remote access ·         Valid Work Permit for South Africa   Competencies required: ·         Fluent language skills in Spanish (mother tongue level) ·         Outstanding English communication skills (verbal and written) ·         Self-confidence to communicate to professional audiences over the phone ·         A target-driven thinker with effective time management skills ·         Advanced problem solving and analytical skills essential ·         Good team player, ambitious and success oriented personality ·         Must be able to manage and lead a Project efficiently   If you meet the above requirements, are a SA citizen or Permanent Residence holder, and if you are interested in the position, please send your CV to