SENIOR COMMERCIAL CONSULTANT SHORT TERM INSURANCE IN SOUTH AFRICA

Senior Commercial Claims Consultant Job Spec Salary: •             R to R Qualifications and Experience: Matric At least 60 Credits, preferably full 150 Credits (NQF Level 4) RE5 Clear criminal and ITC record At least 5 years’ experience in Short Term Insurance Claims At least 3 to 5 years’ experience in Short Term Commercial Claims Computer Literacy – MS Office: Work, Excel, Outlook & other short-term software Skills and Abilities: Customer Care Skills: Bilingual Excellent communication skills (written and verbal) Work under pressure and able to meet deadlines Excellent time management Quality orientated Display a sense of urgency Diplomatic & patient Problem solving skills Display initiative, maturity and a high degree of professionalism Liaise and build relationships with clients Ability to negotiate with insurers/clients in respect of contentious claims Administrative Skills: Strong planning and organizational skills Detail focused and attention to quality Analytical mind Good numeracy and literary skills Interpersonal Skills: Team player Work independently Health: •             Excellent physical health Key areas of responsibility: Handling of commercial motor and non-motor claims from start to authorisation of payments Communicate with clients, the responsible party, their insurers, solicitors and various other parties involved in the process, by telephone and/or by written communication Ensure effective and timely claims management and settlement (in line with binder agreement SLA’s) Adequate reserving of claims Discuss the claim with suppliers and repairers as necessary Adhere strictly to service level agreements Advise clients on general queries and insurance issues Authorizing payments  within mandate Consulting team leader when technical assistance is needed in respect of complex or problematic claims Closing date: 8 January To apply: Please e-mail detailed CV, salary requirements and full summary of your experience within the Insurance Industry