Claims consultant

My client is looking for some one to work full time along side the claims manager in the short term insurance industry.My client is based in Pinelands and is offering a salary in the region of R to R depending on experience.Required experience:3 Years insurance experience with atleast 2 years in a claims environment.60 Credits (Completed RE1) Please submit proof when applying.Experience in inderwritting will be of great benefit but is not essential.Please submit your CV with a list of contactable references and we will be in touch shortly.

Jnr Commercial Claims Consultant Job Spec Salary: •             R to R Negotiable depending on applicant experience Qualifications and Experience: Matric At least 60 Credits, preferably full 150 Credits (NQF Level 4), or must at least be in the process of getting credits RE5 Clear criminal and ITC record 5 years’ experience in Short Term Commercial Claims Computer Literacy – MS Office: Work, Excel, Outlook & other short-term software Skills and Abilities: Customer Care Skills: Bilingual Excellent communication skills (written and verbal) Work under pressure and able to meet deadlines Excellent time management Quality orientated Display a sense of urgency Diplomatic & patient Problem solving skills Display initiative, maturity and a high degree of professionalism Liaise and build relationships with clients Ability to negotiate with insurers/clients in respect of contentious claims Administrative Skills: Strong planning and organizational skills Detail focused and attention to quality Analytical mind Good numeracy and literary skills Interpersonal Skills: Team player Work independently Health: •             Excellent physical health Key areas of responsibility: Handling of commercial motor and non-motor claims from start to authorisation of payments Communicate with clients, the responsible party, their insurers, solicitors and various other parties involved in the process, by telephone and/or by written communication Ensure effective and timely claims management and settlement (in line with binder agreement SLA’s) Adequate reserving of claims Discuss the claim with suppliers and repairers as necessary Adhere strictly to service level agreements Advise clients on general queries and insurance issues Authorizing payments within mandate Consulting team leader when technical assistance is needed in respect of complex or problematic claims Closing date: 8 January To apply: Please send your CV, salary requirements and summary of your experience within the Insurance Industry

Senior Commercial Claims Consultant Job Spec Salary: •             R to R Qualifications and Experience: Matric At least 60 Credits, preferably full 150 Credits (NQF Level 4) RE5 Clear criminal and ITC record At least 5 years’ experience in Short Term Insurance Claims At least 3 to 5 years’ experience in Short Term Commercial Claims Computer Literacy – MS Office: Work, Excel, Outlook & other short-term software Skills and Abilities: Customer Care Skills: Bilingual Excellent communication skills (written and verbal) Work under pressure and able to meet deadlines Excellent time management Quality orientated Display a sense of urgency Diplomatic & patient Problem solving skills Display initiative, maturity and a high degree of professionalism Liaise and build relationships with clients Ability to negotiate with insurers/clients in respect of contentious claims Administrative Skills: Strong planning and organizational skills Detail focused and attention to quality Analytical mind Good numeracy and literary skills Interpersonal Skills: Team player Work independently Health: •             Excellent physical health Key areas of responsibility: Handling of commercial motor and non-motor claims from start to authorisation of payments Communicate with clients, the responsible party, their insurers, solicitors and various other parties involved in the process, by telephone and/or by written communication Ensure effective and timely claims management and settlement (in line with binder agreement SLA’s) Adequate reserving of claims Discuss the claim with suppliers and repairers as necessary Adhere strictly to service level agreements Advise clients on general queries and insurance issues Authorizing payments  within mandate Consulting team leader when technical assistance is needed in respect of complex or problematic claims Closing date: 8 January To apply: Please e-mail detailed CV, salary requirements and full summary of your experience within the Insurance Industry

Location: Parktown Job title: Senior Claims Consultant Salary: R to R per month (role will pay commission) Experience:  Jewellery and sales experience essential.   The work can be complicated and we require an intelligent person with an ability to work on computers and learn our systems. Strong inter personal skills is important as this is both a sales and business administration role. The roles involves;   ·         Drawing up quotations within the required turn around period of 24 hours from the time the request is received ·         Ability to design pieces and do sketches when required ·         Maintaining an up to date knowledge of costings relating to gold, diamonds, etc. which is required to accurately perform day to day duties ·         Contacting clients on the same day the replacement order is received to arrange a consultation ·         Setting up sales consultations with clients to full-fill the insurance companies replacement orders ·         Visiting clients at their homes or offices when required to assist with quotations and / or full-filling orders. (Driver’s license and own motor vehicle is required). ·         Managing the entire process of jewellery make-ups and ensuring the entire process remains on track and on schedule ·         Immediately notifying management where difficult clients are encountered or when claims are expected to take longer than normal ·         Sourcing diamonds, watches, jewellery, etc. at competitive prices ·         Maintaining a system which will allow you to continuously monitor outstanding tasks and ensure operations run smoothly and are completed within a reasonable time frame ·         Performance of other ad hoc tasks as may be required from time to time ·         Good computer skills essential ·         Candidate will need to be taught to cost jewellery pieces and this requires some mathematical ability as well as fair excel skills    

First Notification of Loss Consultant Job Spec Salary: R to R Qualifications and Experience:   Matric Relevant FAIS Credits and RE Exam beneficial Clear criminal and ITC record At least 3 years’ working experience At least 1 year experience in Short Term Insurance Industry Computer Literacy – MS Office: Work, Excel, Outlook & other short-term software essential   Skills and Abilities: Customer Care Skills: Bilingual Excellent communication skills (written and verbal) Work under pressure and able to meet deadlines Excellent time management Quality orientated Display a sense of urgency Diplomatic & patient Problem solving skills Display initiative, maturity and a high degree of professionalism Liaise and build relationships with clients   Administrative Skills: Strong planning and organizational skills Detail focused and attention to quality Analytical mind Good numeracy and literary skills   Interpersonal Skills: Team player Work independently   Health:   Excellent physical health             Key areas of responsibility:   Registration of all commercial motor and non-motor claims timeously and efficiently Complete confirmation of cover on registered claims Assist other team members whenever possible Adhere strictly to service level agreements Advise clients on general queries Handling of Compliments and Complaints according to the Compliments and Complaints Business Processes Closing date: 8 January To apply: Please e-mail your CV, salary requirements and full summary of your experience within the Insurance Industry 

leading provider of electronic claims switching services in South Africa To grow the business by selling the products, service and value adds to clients.Contribute to the growth and success of the business by meeting sales targets as prescribed per allocated region. Business development from identification to delivery of signed User License agreement. Matric Sales/Marketing Diploma/Degree will be an added advantage Industry experienceMinimum 3 years sales experience Travelling Office hours 8 - 5 Attending conferences and industry events to promote the brand and utilise this as sales opportunity R15k ctc per month own vehicle Travel reimbursed at AA rates Cell phone + allowance Laptop Commission

Take inbound and make outbound calls in accordance with predetermined schedules and online customer requests ·         Telephonically take customer through the service process. ·         Finalise calls at point of contact, where possible. ·         Deal with all customers in a professional manner in strict accordance with Surewise & iwyze values and standards. ·         Manage time and workloads to ensure that deadlines and targets are met. ·         Demonstrate an excellent knowledge of the Surewise & iwyze products, services, claims process and retention criteria in order to recommend the right solution and offer exceptional service to the customer. Be personally responsible for reaching set targets. ·         Identify trends and opportunities for improvements or new products/ services based on customer input, and escalate to the Team Leader: Operations. ·         Provide customer services in line with quality and performance standards ·         Build positive customer relations and solve or escalate customer queries and complaints ·         Gather feedback on customer satisfaction and report to the relevant party ·         Proactively suggest improvements in customer service and relations where applicable. Salary R Call now:

required for the sale of Vodacom products and services. Duties Include: Advising customers on products Providing the best customer service possible Handling claims Processing returns and exchanges Experience in this field will be advantageous. Must have traceable references Email CV to: furn@minty.co.za

Job summary: The Consultant is responsible for facilitating all incoming e-mails related to claims, from Brokers, Providers and Members, with professionalism and in line with all quality criteria   Responsibilities: Customer Focus – quality: ·         Provides accurate and comprehensive information to customers and ensures feedback is up to standard. ·         Is able to navigate and interpret information in order to provide the customer with the relevant and correct feedback. ·         Ensure that accurate notes are logged for every interaction with a client. ·         Meets all quality criteria.   Customer Focus - efficiency: ·         Answers e-mails and telephone calls promptly to meet customer needs and stays focused on work tasks. ·         Handles escalations and commits to follow through. ·         Takes immediate action when confronted with an escalation or query. ·         Is able to handle irate customers and takes personal responsibility of the query. ·         Always aims for first time resolution on queries. ·         Takes full ownership and accountability for queries and tasks.   Contributing to Team Success: ·         Actively participates as a member of a team to move the team toward the completion of goals and adhere to team’s expectations. ·         Departmental support where and when necessary (assist with other areas if need be). ·         Ability to handle and work under pressure and work individually and within a team. ·         Excellent time keeping. ·         Excellent attendance record.   Minimum requirements: ·         Claims assessing experience ·         Previous customer service experience advantageous ·         2 years Previous medical aid experience ·         Grade 12 completed and passed ·         Diploma advantageous ·         E-mail and writing etiquette ·         Excellent time keeping ·         Excellent attendance record ·         Computer literate ·         Bi-lingual advantage Rctc

National Company is looking for a Medical Account Administrator / HEP Controller in Polokwane. Job Purpose Managing all injury on duty claims (IOD) via an electronic system. Requirements: Experience with IOD’s is highly beneficial Experience in medical practice administration is essential Fluent in English & Afrikaans Must have matric certificate or equivalent qualification Aptitude for numbers/accounting – preferably debtors or creditors experience Must be PC literate – intermediate to advance knowledge of Word and Excel Ability to work in a team environment Ability to accurately process large volumes of paperwork Deadline driven individual able to perform under high pressure Flexible to adapt to changes in daily routine on short notice Excellent telephonic and interpersonal communication skills Ability to establish and maintain excellent client relationships Must have a valid unendorsed SA driver’s license (ad hoc travel may be required to practices) Responsibility: Managing all injury on duty claims (IOD) via an electronic system. Salary is negotiable (Market Related) Send cv to info@performitpersonnel.co.za for application Salary: Rnegotiable Job Reference #: IOD001 Consultant Name: Damian Sin Hidge