FRIENDLY, OUTGOING 5* HOTEL RECEPTION/RELIEF NIGHT AUDITOR IN SOUTH AFRICA

Minimum Qualification:           Formal Qualification preferable                                            Level of Experience:                Reception experience in a 5 star environment required                                                OPERA experience essential Leading 5* Hotel on a Wine Estate seeks a positive and energetic individual with high standards of presentation and communication and excels in guest service delivery: Job Requirements   Check-in and check-outs of guests Records and updates guests profiles Monitors and updates handover book daily Ensures proper pit checks are done daily Assists guests with all booking, tours, flights, forex etc Following all Policies and procedures Ensures all relevant reports have been printed and distributed to departments. Daily balancing on Opera. Ensure Front of House and Reception areas are kept neat and tidy at all times. Personal Attributes Excellent communication and guest interaction skills, including guest complaints Self-starter Highly flexible, proactive and confident Must be able to cope well under pressure Lively and energetic Team player – very approachable and open to suggestions and feedback IT literate and excellent telephone skills Well spoken, professional and presentable PLEASE NOTE THAT THIS POSITION ENTAILS RECEPTION AS WELL AS NIGHT AUDITING Please note that after submitting an application, if you have not heard from us within 2 weeks of the closing date you should assume your application has been unsuccessful.  PLEASE SEND AN UPDATED CV HIGHLIGHTING YOUR 5* HOTEL EXPERIENCE, AS WELL AS SALARY EXPECTATIONS