CISCO ENGINEER IN PORT ELIZABETH

As a Cisco Engineer L4, you will be responsible for the implementation, configuration and fault management by providing technical support to clients. This includes remotely supporting clients within Service Level Agreements (SLAs) to install and configure software and hardware, resolve incidents, perform root cause analysis and adhere to any related processes such as change management. You'll be given the opportunity to learn new technologies and practices in order to make significant contributions to the company's technology roadmap. The right candidate should have experience with Cisco equipment. * Interacts with clients. * Escalates unresolved problems and issues to the relevant third parties. * Delegates lower complexity taks to engineers and technicians. * Assume responsibility for the co-ordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer sand technicians work when required. * Write reports and proposals and complete and maintain project documentation. * Assist with the documentation of standard operating procedures relating to installations and fixes. * Act as coach and mentor to more junior implementation engineers and technicians. * Relevant IT/Computing diploma/degree * Cisco CCIE - lab qualification * Cisco Decentre Networking knowledge and deployment experience * Cisco SDA deployment experience * Cisco DNAC deployment experience * Cisco SD-WAN deployment experience * Fortinet SD-WAN knowledge * Cisco Merakideployment experience * 8 + years field experience in deployment and support enterprise networks   Market Related * Relevant IT/Computing diploma/degree * Cisco CCIE - lab qualification * Cisco Decentre Networking knowledge and deployment experience * Cisco SDA deployment experience * Cisco DNAC deployment experience * Cisco SD-WAN deployment experience * Fortinet SD-WAN knowledge * Cisco Merakideployment experience * 8 + years field experience in deployment and support enterprise networks