BANQUETING MANAGER FOR 4 STAR HOTEL IN SOUTH AFRICA

Scope and General Purpose: To supervise and control the banqueting department to the required standards within an agreed budget Responsible to: General Manager / Food and Beverage Manager Responsible for: Assistant Banqueting Manager; Banqueting Coordinators, Banqueting Waiters Wine Stewards and Cleaners Liaises with: Housekeeper, Front of House Manager, Maintenance Manager Security Manager, Accountant, Head Chef, PRO Limits of Authority: According to establishment Main Duties: · Ensures that budgeted targets are achieved or bettered · · Ensures prompt, courteous response and follow up to all enquiries · To ensure that once a booking is confirmed, all details and requirements are noted, using a check list, so that nothing is forgotten, e.g.: - Number of covers · To liaise or ensure liaison with the client a few days before the function to confirm exact numbers, in turn informing the appropriate departmental heads. · To check the function room, ante rooms and cloakrooms for cleanliness before guests arrive, table layout and stipulated specific requirements to enable shortcomings to be rectified. · To greet the host and circulate during the course of the function to ensure availability in the event of a problem or complaint. · To ensure that all staff are correctly and smartly dressed at all times. · To ensure effective briefing of waiting staff before the function commences. · To ensure that bar and waiting staff know the limit of open bars and that this is not exceeded. · To ensure that the service of food and drink is courteous and professional. · Ensure tables are correctly set + table appointments, incl flower arrangements, are impeccable. · Ensure surplus equipment is removed after the function and returned to its correct storage place. · Check equipment with function checklist ensure no items have been misappropriated or mislaid. · To check equipment regularly against the inventory to ensure minimum losses. · To ensure that all items are used for their correct purpose and not abused, e.g. knives used as screwdrivers, table-cloths or napkins used for cleaning. · To ensure that attendance registers are completed daily in accordance with statutory procedures and that any anomalies are reported to the Personnel Department. · Ensure regular On-the-Job Training is carried out to enable staff to perform their duties correctly. We will require the following from in order to move forward. · A recent head and shoulders photo of yourself in colour · Proof of qualifications, and completed course · Three written references from previous employers · Proof of achievements · Copy of identity document/ passport · Proof of current salary and what your salary expectations are. We are unable to assist you with your application unless we have the specific information from you in order to compile a comprehensive resume for your client and will not be able to do so until you have all thespecifications. Please email to info at hospitalityspecialist dot co dot za or fax to