ASSISTANT IMPORT CONTROLLER SEAFREIGHT (TEMPORARY) IN SOUTH AFRICA
Job Position: Assistant Import Controller - Seafreight (Temporary) Ref: - Nicky Nienaber Location: Port Elizabeth Salary: Commensurate with experience and qualification Qualifications / Requirements: • Matric Certificate essential • Tertiary education would be advantageous • Industry related training i.e. Customs / Sea Import courses, etc • Extensive all round knowledge of Seafreight imports with at least 2 years in a similar environment • Well-developed negotiation and people skills • Well-developed presentation skills • Expert written and verbal communications skills • Highly developed computer skills are essential • Ability to liaise and negotiate at all levels within an organisation • Good understanding of MIDP/APDP, Customs modernisation and implications • A systematic, logical, analytical approach to problem solving and decision making which is complimented by high energy levels • Good organisational skills • Well groomed and presented in a professional manner • A valid, unendorsed Code 8 driver’s Key Performance Areas: • Manage Sea Import shipments in line with company processes, including all abnormal requirements • Liaise with transporters for collection of cargo from container depots on cargo that is unpacked and ready for collection from depots and subsequent delivery to clients • Final check on file prior to filing and closing of file on operating system • Ensure proactive communication with all parties, including tracking and tracing of shipments • Ensure weekly updates of reports for controllers • Update POD’s on operating system • Working with Sea Import teams • Work with sea import teams and commit to growing the service offering to the market • Identify any issues and elevate to management for resolution • Strategize with the team to look for growth opportunities • Ensure that company performs in line with the clients’ expectations where realistic • Ensure proactive, value add communications to our clients at all times • Ensure operational effectiveness, efficiency and quality control at all times • Continuously review the operational process guidelines (ISO ) and update procedures as required in line with continual improvement • Ensure full adherence to the prescribed legislation, regulatory requirements and internal policies and procedures within the team • Ensure Standard Operating Procedures (SOP’s) for clients are in place and update as required • Identify potential risk areas and implement mitigation strategies, to ensure that neither delays nor penalties incurred • Cooperate with other departments and third parties to ensure operational effectiveness at all times • Ensure the prompt resolution of client and recon queries and acquittals to prevent write offs • Ensure commitment to Occupational Health and Safety policies • Retain and obtain extension business through exceptional service delivery and relationship building • Ensure regular visits to clients where appropriate and ensure we continuously add value • Maintain strong relationships with Client, Customs, Forwarders and Service Providers (internal and external) where applicable • Investigate opportunities for additional value added products and processes specific to client needs • Comply with and improve internal systems and processes to ensure compliance to legislation and meeting client expectations and company standards • Support the team in the take on of a new client • Assist team members as necessary to maintain service levels at all times • Adhere to the values of the organisation at all times • Ensure accurate upload of information on operating system Reply to this ad with your CV or request our email address! Please also send us a recent, colour, head and shoulders photograph of yourself. Visit our website on www.onlinepersonnel.co.za for any other suitable vacancies, or find us on Facebook!
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