Qa support technician

We are an innovative, and dynamic Managed ICT services company, currently expanding and seeking skilled individuals. Being a market leader in our industry, we aim to provide an exceptional and stimulating work place. We offer a challenging, friendly and rewarding environment. We are looking for a Client Support Technician to join our team as soon as possible. Job description The client support technician’s responsibility is to be the first point of contact for Adept’s clients and the rest of the company. This position requires the technician to field calls and respond to tickets logged via the helpdesk syste s. This is to be done either via troubleshooting the issue and then resolving or escalating to the relevant departments. Qualifications CompTIA N+, A+, L+ or equivalent MCSA or equivalent Advantageous CompTIA Security+ or equivalent CompTIA Server+ or equivalent MS Office 365 Fundamentals or equivalent CCNA will be extremely advantageous Skills At least 2-3 years experience in a similar role Strong knowledge on Internet fundamentals Strong hardware, software and network troubleshooting skills Experience within a helpdesk environment Experience working within Windows, OS X and Linux desktop and server environments Advantageous Experience with routers and firewalls Personal competencies Exceptional communication skills Problem-solver Self-starter Attention to detail Team player and able to work in group environments Passion for technology A strong need for personal growth Only applications through the link will be accepted.

My client based in Bellville is looking for Desktop Support Technician to join them on contract for 3 months, To start ASAP /Immediately. Rates NEG   JOB PURPOSE: To provide a world class desktop support service to all company employees by resolving both incidents and requests that fall within the End User Computing space.                    KEY OUTCOMES The following outcomes will be expected to be achieved by the Desktop Support Manager.   ·       Responsible for operating system (Windows XP), business application and general desktop hardware & software support ·       Business application readiness testing & testing the impact of new Windows software (e.g. Vista, Office ,  Internet Explorer) and other PC-based systems (new versions of Anti-virus software, Adobe Reader, etc.) ·       Installations and monitoring of desktops & notebooks using automated tools (e.g. WinInstall) & scripting ·       Receiving, logging, analysing and resolving workstation-related problems effectively and efficiently. ·       Taking ownership of problems and ensure resolution directly or by liaising with the applicable support teams. ·       Responsible to maintain a configuration register of assets, licenses & general documentation of the workstation environment. o   Complete infrastructure-related projects as assigned to you from time-to-time.   QUALIFICATIONS AND EXPERIENCE ·       Grade 12 ·       At least 2 years relevant experience in an IT Desktop support environment ·       Experience of networks & TCP/IP and Active Directory will be an advantage ·       MCSE qualification and scripting knowledge will be an advantage   COMPETENCIES   ·       Stress Tolerance ·       Performance Driven ·       Building and maintaining relationships ·       Teamwork/ability to function independently ·       Communication Skills ·       Adaptability ·       Attention to detail ·       Planning and organising   ATTRIBUTES ·       Positive, enthusiastic  attitude ·       Honesty, integrity and respect ·      Ability to co-operate and thrive both within an independent  and  team environment

IT SUPPORT TECHNICIAN - EAST LONDON Requirements: Matric/Grade 12 A+ N+ (MCSE advantageous) Minimum of 5 years relevant working experience Computer, Network (LAN, WLAN & WAN), Printer & Server experience (ISP, VOIP & CCTV experience advantageous) Drivers license essential Customer Service skills essential   Duties: Telephonic, remote and on-site support Computer/Server hardware and software support Network, telecoms and CCTV installations Take ownership of incidents/requests, projects and installations from start to finish Designing, quoting, procuring and deploying IT Solutions Salary - market related Application process: Online applications will receive preference, please include a head and shoulder photo, alternatively e-mail your CV with all qualifications, ID & Drivers to Solutions@workafrica.co.za, using the job title as a reference in the subject field. If you don't hear from us within 2 weeks, please consider your application unsuccessful.   Additional Info: 5 to 10 years Salary: RR15000 Job Reference #: 447179959

IT SUPPORT TECHNICIAN - EAST LONDON Requirements: Matric/Grade 12 A+ N+ (MCSE advantageous) Minimum of 5 years relevant working experience Computer, Network (LAN, WLAN & WAN), Printer & Server experience (ISP, VOIP & CCTV experience advantageous) Drivers license essential Customer Service skills essential   Duties: Telephonic, remote and on-site support Computer/Server hardware and software support Network, telecoms and CCTV installations Take ownership of incidents/requests, projects and installations from start to finish Designing, quoting, procuring and deploying IT Solutions Salary - market related Application process: Online applications will receive preference, please include a head and shoulder photo, alternatively e-mail your CV with all qualifications, ID & Drivers to Solutions@workafrica.co.za, using the job title as a reference in the subject field. If you don't hear from us within 2 weeks, please consider your application unsuccessful.   Additional Info: 5 to 10 years Salary: RR15000 Job Reference #: 447179959 Consultant Name: Claire O'Reilly

Job description The client support technician’s responsibility is to be the first point of contact for Adept’s clients and the rest of the company. This position requires the technician to field calls and respond to tickets logged via the helpdesk systems. This is to be done either via troubleshooting the issue and then resolving or escalating to the relevant departments. Qualifications CompTIA N+, A+, L+ or equivalent MCSA or equivalent Advantageous CompTIA Security+ or equivalent CompTIA Server+ or equivalent MS SQL Database Fundamentals Exam 364 or equivalent CCNA will be extremely advantageous Skills Strong knowledge on Internet fundamentals Strong hardware, software and network troubleshooting skills Experience within a helpdesk environment Experience working within Windows, OS X and Linux desktop and server environments Personal competencies Exceptional communication skills Problem-solver Self-starter Attention to detail Team player and able to work in group environments Passion for technology A strong need for personal growth Please apply through the link below. Only applicants applying through the link will be accepted.

Job description The client support technician’s responsibility is to be the first point of contact for Adept’s clients and the rest of the company. This position requires the technician to field calls and respond to tickets logged via the helpdesk systems. This is to be done either via troubleshooting the issue and then resolving or escalating to the relevant departments. Qualifications CompTIA N+, A+, L+ or equivalent MCSA or equivalent Advantageous CompTIA Security+ or equivalent CompTIA Server+ or equivalent MS Office 365 Fundamentals or equivalent CCNA will be extremely advantageous Skills At least 2-3 years experience in a similar role Strong knowledge on Internet fundamentals Strong hardware, software and network troubleshooting skills Experience within a helpdesk environment Experience working within Windows, OS X and Linux desktop and server environments Advantageous Experience with routers and firewalls Personal competencies Exceptional communication skills Problem-solver Self-starter Attention to detail Team player and able to work in group environments Passion for technology A strong need for personal growth Please apply through the link if you are interested

Please Apply via this link - https://altron.wd3.myworkdayjobs.com/Altron_Careers/job/Bytes-Managed-Solutions-Bloemfontein/Support-Technician_R-1181-1 MAIN JOB PURPOSE Act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. Customer Relationship Management Ensure that all customer queries are addressed within the Service Level Agreement (SLA) stipulated time frame. First time fix rate and recall rate under the stipulated requirements. Maintain customer relationship. Internal Processes Be productive based on the calls allocated to them. Ensure that they comply with all Quality Management System (QMS) procedures provided by the Field Service Managers (FSM). Maintain and manage sufficient boot stock. Complete administration within time frames as per policies. Action and close new calls within customer Service Level Agreements and Mean Time to Respond / Mean Time to Complete. Technical support, maintenance, trouble shooting on retail machines and Automated Teller Machines (ATMs). Human Capital Complete own training and development objectives as per agreed timelines in the personal development plan. Ensure that all policies and procedures are followed according to the company requirement. Job Requirements: Requirements Own vehicle and valid drivers’ license is essential Must reside in Free State Qualifications Matric or other equivalent qualification preferable S4 or N6 Electrical Engineering Certificate A + and N + Qualification Experience 2 years’ experience in maintaining equipment in an IT environment 2 -3 years Desktop/Retail/ATM experience 1- 2 years POS/Electro-Mechanical Skills/Person which was in a Technical High School experience will be an advantage Computer literate in relevant operating system Skills Mechanical skills Electronic skills Soldering skills Fault-finding techniques MS Office

Our client is an IT company specialising in outsourced support services to the SME market. They are currently looking to appoint a Mid- to Senior level IT field support technician / engineer as soon as possible. Apply via our website www.electusrecruitment.co.zahttp://www.electusrecruitment.co.za/vacancy/mid-senior-level-it-field-support-technician-engineerOnly applications received via our website will be consideredMINIMUM REQUIREMENTS Skilled mid to senior level field support technician At least 5 years’ experience of working in server, network and virtual environment field     SKILLS REQUIRED Windows 7 Desktop Support Windows 8 Desktop Support Windows Server – advanced support Exchange Server - advanced support SQL Server – all versions since - advanced support Symantec Backup Exec - advanced support VM Ware, vMotion, vSphere, Virtual SAN etc. - advanced support Firewall management – Configuration and support. Understanding of Network Cabling, Routing, Switching VLANs, WiFi   ATTRIBUTES Attention to detail Ability to work independently Ability to work in a team Drive to meet Deadlines Someone who does not feel they are above certain functions Someone who enjoys working with in rules and set boundary’s Committed and Stable person Neat and tidy Customer service oriented Admin orientated Someone who is presentable, well-spoken and not shy Honest Honest Honest !   QUALIFICATION(S) REQUIRED Microsoft, Cisco, Fortinet, VMWare, Juniper certifications an advantage   EXPERIENCE REQUIRED Minimum Five years working experience

We are looking for an experienced Desktop Support Technician for a Renowned Company in Port Elizabeth. Requirements: IT Qualification is essential. Matric qualification is essential. Must have at least two years’ experience as an IT Technician / Engineer. Must have a valid driver’s license and own reliable vehicle. Responsibility: Duties: PC Desktop & end-user support. Hardware and software support. Installation, repairs and maintenance of pc’s, networks and pc peripherals. Salary: R10 000 – R12 000 ctc per month Send CV to info@performitpersonnel.co.za Salary: R12000 Job Reference #: ITTECH001 Consultant Name: Damian Sin Hidge

Job Position: Junior IT Desktop Support Technician Ref: 3884 Location: Port Elizabeth Salary: Commensurate with experience and qualification Email your updated CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Minimum Grade 12 • Minimum of 3 to 4 years relevant IT industry experience • Valid Driver’s License • Knowledge of networking and routing protocols • Mikrotik routers (advantageous) • Experience with VPN and PABX/Voip systems (advantageous) • Prepared to travel Responsibility: Email your updated CV to recruit@onlinepersonnel.co.za Qualifications / Requirements: • Minimum Grade 12 • Minimum of 3 to 4 years relevant IT industry experience • Valid Driver’s License • Knowledge of networking and routing protocols • Mikrotik routers (advantageous) • Experience with VPN and PABX/Voip systems (advantageous) • Prepared to travel Job Reference #: Junior IT Desktop Support Technician

We are looking for an IT Desktop Support Technician for a Renowned Company in Port Elizabeth. Requirements: A+ N+ Microsoft Certified certificates (advantageous) 1-year experience in support role (advantageous) Responsibility: The successful candidate will provide prompt, professional and efficient hardware and software support to all the group’s different departments. End-user desktop support and technical assistance (Windows OS & Office Applications) Installation, configuration and maintenance of all desktops, laptops and printers on the network Basic networking support for cabling, troubleshooting devices on the network Troubleshooting / diagnostics on all desktop and basic network related issues General user training and level of professionalism, confidentiality And any other related functions Salary is market related Send CV to info@performitpersonnel.co.za Salary: Rnegotiable Job Reference #: DESK001 Consultant Name: Damian Sin Hidge

Company Based in Jhb is looking for an IT Field Support Technician based in Nelspruit. MUST BE mobile and have a reliable car. Role Troubleshoot/Identify and resolve hardware, software, application and operating system issues; Install and configure end users’ computers and required peripherals; Provide ICT Technical support and maintenance to end users; Coordination of multiple procedures or systems; Administrative support - planning, scheduling and coordination of processes and systems Maintain ICT Inventory of hardware, software and resources; Provide training to new users of existing Technology; Provide technical assistance - Monitoring and managing Local Area Network (LAN), Wireless Local Area Network (WLAN), Job Requirements National Certificate/Diploma in Information Technology or equivalent (NQF 5); +5 years’ functional experience working in an ICT environment providing ICT Technical support services; ICT Certificates in N+, A+, MCSE or equivalent will be an added advantage; ICT Internal Control and risk management; Problem solving and analysis; Good understanding of the technical aspects of ICT goods & services Good understanding of OHS Must have a smart phone and agree to tracking Must be willing to work on alternate weekends and afterhours as part of Standby agreement.

Description: A well-established Electronic Locks company based in the Southern suburbs requires a support technician to join the team.     Minimum Requirements   -       Age -       Matric -       Well-spoken and presented. -       Honest and trustworthy. -       Own reliable transport and drivers licence. -       Basic computer skills required  (Word, Excel, Outlook) -       Will be expected to travel. -       Will be based in the Sothern Suburbs. (for KZN ad: To be based in Western Suburbs of Durban)       Responsible duties to include, but not limited to:   -       Product installation & training. -       Answering support requests telephonically, email as well as onsite support. -       Repairing and replacing locks onsite. -       Assist clients with troubleshooting. -       Perform site health checks. -       Assist in basic production tasks. -       Documenting logs and reports accurately.   Key skills:   -       Technically minded. -       Analytical and problem solving skills. -       Decision making skills. -       Effective verbal, presentation and listening communications skills. -       Effective written communications skills. -       Time management skills.     This position requires onsite and remote work. Product training will be provided.   Email cv to  

Our client an leading provider of global network solution is looking for a Helpdesk/Technical support technician Duties:Provide technical support and troubleshooting to customers in South AfricaPerform activation of new services, assisting with management of existing servicesBe on standby on a rotation basis (currently rotating with three staff so one in three weeks, telephonic standby, no need for shifts, overtime payment apply)Provide reports on demand to customers and the business, these include items such as prepaid balances, expiry dates and usage detail, active services and packages etc. Minimum required skills:Knowledge of networking, especially items such as IP Addressing, Basic understanding of firewalls and key network protocols such as HTTP, SMTP, SSH, FTP etcBasic knowledge of LinuxNice to have:Since the satellite based products are based on the GSM standard, any technical support experience with a Mobile phone network operator would make the learning curve easierAny previous experience with an ISP would be beneficial as we deliver a lot of high end network servicesAny PHP Programming experienceUsing basic MySQL QueriesTechnologies such as Radius, Freeswitch/Asterisk, Apache, Postfix, FTP Servers, Mikrotik Routers, WiFi hotspots, data accounting and billing, wireshark etc.Requirements:Own reliable transport and valid license is an absolute requirementAt least 1 years commercial experience within the IT IndustryClient is much less concerned with Qualifications than a little real life experience.If you fulfill the requirements and are interested, please send your CV. Kindly note that if you do not get a reply within 3 days after sending your CV, then you were unfortunately not shortlisted.

IT Guys in Stellenbosch requires a desktop support technician to provide Tier1 support to our client base via remote support technologies from the 6th of January 2020. The ideal candidate would have 1 - 2 years experience in a similar role, an IT certificate / diploma, friendly telephone manner, fluent in Afrikaans and English, willing and able to work under pressure. If interested, please complete the following form (see web link below). We will then make contact with you should we like to arrange to see your CV. If you have not heard from us in a week your application was not successful. https://forms.office.com/Pages/ResponsePage.aspx?id=16qICvRb70OYQYjNdubpzR9YWPp_aqVJp4jx8r0yl6ZURTBLTU85SDJDT1BKREoxMDZSNzVVQ1hSTC4u